--- title: Konnektive Reviews meta_title: 'Konnektive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Konnektive works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 4 scale: '5' date_modified: '2026-09-22' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Konnektive Reviews **Vendor:** Konnektive **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 3.4/5.0 **Total Reviews:** 4 ## About Konnektive Konnektive CRM is the ultimate ecommerce and subscription billing platform, and makes headless commerce easy. With over 180+ gateway integrations and 400+ total integration, Konnektive becomes the mission controls center for companies to run their entire enterprise. Technology built for speed, stability and functionality; Konnektive can take your product business to the next level. ## Konnektive Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find that **automation efficiency** improves once they understand the flow, facilitating accurate customer and order processing. (1 reviews) - Users find Konnektive's platform **easy to use** after familiarizing themselves with its flow and API capabilities. (1 reviews) - Users find the **easy customization** of Konnektive beneficial for integrating with automation frameworks and enhancing efficiency. (1 reviews) - Users find the **intuitive navigation** of Konnektive easy to master, enabling efficient information retrieval and automation. (1 reviews) **What users dislike:** - Users face a **high learning curve** due to extensive navigation across numerous screens and pages for information. (1 reviews) - Users find the **pricing issues** with Konnektive to be confusing and impacting their decision-making process. (1 reviews) ## Konnektive Reviews ### 1. Good experience using Konnektive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 07, 2025 **What do you like best about Konnektive?** Once you get used to, its flow, it is easy to use, I like that we can get information through APIs and provide that information to our automation framework to make sure that customers, orders, and transactions are correctly created. **What do you dislike about Konnektive?** Learning curve is a little bit high, there are a lot of screen and pages to navigate to, to see the information that you are looking for. **What problems is Konnektive solving and how is that benefiting you?** For now nothing. ### 2. Konnektive could offer more **Rating:** 0.0/5.0 stars **Reviewed by:** Carly D. | Customer Experience, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 26, 2021 **What do you like best about Konnektive?** I personally would not recommend Konnektive. If I had to pick one thing I liked best I suppose it would be ease of use but it is lacking in other areas so for that the ease of use does not matter. **What do you dislike about Konnektive?** What I dislike is that there is not a great way to integrate more detailed information into customer accounts, such as being able to write more extended notes; you are not able to properly manage customer accounts due to this. I also feel there is a lack of customer support when issues occur in their system; dealing with frequent outages of the program is an inconvenience, to say the least. **What problems is Konnektive solving and how is that benefiting you?** I do not feel Konnektive is a good program for solving problems. This is mostly because there is a maximum character length on customer notes which can create a disconnect between workers trying to solve problems. Not helpful. ### 3. Konnektive is a easy to manage and easy to use CRM system **Rating:** 5.0/5.0 stars **Reviewed by:** Carly D. | Esthetician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 21, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Konnektive?** I find Konnektive is easy to use and manage. You can access all of your customer profiles and manage payments. Highly recommended CRM system. **What do you dislike about Konnektive?** I do not think there are any downsides to Konnektive. **Recommendations to others considering Konnektive:** I recommend Konnektive for anyone looking for a easy to manage and easy to use CRM system. **What problems is Konnektive solving and how is that benefiting you?** As mentioned above Konnektive makes it very easy to access and manage customer accounts and profiles. ### 4. great customer database **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 21, 2018 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Konnektive?** the user friendliness of the software, very easy to teach and learn, basic simple actions, the variety of actions I am able to complete as a user, etc. Another one of my favorites is the help section. Konnektive provides step by step instructions for users and includes videos and pictures. **What do you dislike about Konnektive?** the inability to perform same day refunds, when a product is shipped it is unclear on Konnektive if it has been delivered (must go to shipping site to verify delivery) **Recommendations to others considering Konnektive:** I would highly recommend this CRM! Compared to others used in the past, I have found a drastic difference in terms of ease of use especially for those that are not super tech-savy. **What problems is Konnektive solving and how is that benefiting you?** We are solving customer issues in regards to shipments and bills. The great benefit is the ability to view the status of these items in a timely manner. ## Konnektive Discussions - [What is Konnektive used for?](https://www.g2.com/discussions/what-is-konnektive-used-for) - [View Konnektive pricing details and edition comparison](https://www.g2.com/products/konnektive/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-27+04%3A34%3A44+-0500&secure%5Bsession_id%5D=aec64be1-cb9a-43f8-8af9-41d8ec147b73&secure%5Btoken%5D=5dc96578c80ef8e6fc1d4dc51a4d2f659191ead1dbe5cd2f0a6c559297efdd61&format=llm_user) ## Konnektive Features **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Ad hoc Reporting - Event Logs - Access Controls/Permissions - AI Copilot - Workflow Management - Debit/Credit Card Processing - Root Cause Analysis - Conditional Logic - Generative AI - Search/Filter - Response Management - Prioritization - Dispute Management - Custom Fraud Rules - Real-time Alerts - Evidence Management - Rate of Return Analysis - Case Management - API - Task Management - Transaction Monitoring - Activity Dashboard - Payment Tracking - Payment Fraud Prevention - Customizable Templates - Refund Management - Data Synchronization - Business Process Automation - Risk Scoring - Predictive Analytics - Chargeback Tracking - AML Compliance - Financial Transaction Approval - Third-Party Integrations - Source Tracking - AI/Machine Learning - Claims Tracking - Real-Time Reporting ## Top Konnektive Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,898 reviews) - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (893 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (623 reviews)