# Knotel Reviews
**Vendor:** Knotel  
**Category:** [Coworking Spaces ](https://www.g2.com/categories/coworking-spaces)  
**Total Reviews:** 1
## About Knotel
Tailored space designed for your brand and how your people work best, all on flexible terms. Knotel is reinventing the commercial real estate market with flexible, tailored workspaces, making long-term office leases a thing of the past.




## Knotel Reviews
  ### 1. Has gone seriously down hill since 2019

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2020

**Describe the project or task Knotel helped with:**

We hired Knotel to be a flexible space and service provider after outgrowing WeWork.

**What do you like best about Knotel?**

The managed services provided by Knotel (porter staff) is a huge perk. Having someone on hand to maintain the cleanliness of our dedicated space was a serious game changer when moving from the WeWork model.

**What do you dislike about Knotel?**

If I was writing this review last year I would have given them a 8-9/10, but our satisfaction and their service has gone down hill faster and faster since late last year. The turnover on their team in 2020 has made communicating with the staff frustrating, at best, and there has been a marked decline in customer service. Not only are they slower to resolve issues, but there are issues that are going unresolved altogether.

We do not feel valued the way we did in 2019 and on numerous recent occasions have had borderline unprofessional experiences with staff who no longer seem to care about anything except a bottom line. While we are happy to be understanding of business challenges as a result of COVID-19, we are paying customers who are not receiving the standard of support which was promised when we signed our contract and as a result we do not plan to renew.

**Recommendations to others considering Knotel:**

If you are looking for a customer service or ease of use improvement from WeWork, you will not find it with Knotel. If you have specific or significant needs outside of their base service offering, do not expect them to be able to support them.

**What problems is Knotel solving and how is that benefiting you?**

It's nice to have staffed porters included in the monthly service rate.


## Knotel Discussions
  - [What is Knotel used for?](https://www.g2.com/discussions/knotel-what-is-knotel-used-for)
  - [What is Knotel used for?](https://www.g2.com/discussions/what-is-knotel-used-for)

- [View Knotel pricing details and edition comparison](https://www.g2.com/products/knotel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A17%3A04+-0500&secure%5Bsession_id%5D=1fd5f22e-410f-43d7-95a6-26be49df7fa8&secure%5Btoken%5D=bc887acce5985a71272b4940eb30fc1a3e78750712b529963bb483d86c99c379&format=llm_user)

## Knotel Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Knotel Alternatives
  - [Regus](https://www.g2.com/products/regus/reviews) - 0.9/5.0 (76 reviews)
  - [MPOWR](https://www.g2.com/products/mpowr-mpowr/reviews) - 4.6/5.0 (61 reviews)
  - [WeWork](https://www.g2.com/products/wework-wework/reviews) - 3.7/5.0 (31 reviews)