---
title: Kickserv Reviews
meta_title: 'Kickserv Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 180 reviews by the users' company size, role or industry
  to find out how Kickserv works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 180
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Kickserv Reviews
**Vendor:** EverPro  
**Category:** [Repair Shop Software](https://www.g2.com/categories/repair-shop)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 180
## About Kickserv
Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.



## Kickserv Pros & Cons
**What users like:**

- Users praise the **ease of use** of Kickserv, highlighting its simple navigation and straightforward appointment management. (8 reviews)
- Users value the **efficient scheduling management** in Kickserv, appreciating its ease and outstanding customer support. (5 reviews)
- Users praise the **outstanding customer support** of Kickserv, appreciating prompt assistance and effective solutions to issues. (4 reviews)
- Users rave about the **ease of scheduling** with Kickserv, appreciating its straightforward interface and excellent support. (4 reviews)
- Users value the **exceptional client management** capabilities of Kickserv, enhancing project visibility and customer satisfaction effectively. (3 reviews)
- Users appreciate the **robust feature set** of Kickserv, enhancing their efficiency in managing business operations. (3 reviews)
- Scheduling Ease (3 reviews)
- Software Integration (3 reviews)
- Affordable (2 reviews)
- Easy Setup (2 reviews)

**What users dislike:**

- Users often find the **mobile app&#39;s limitations** frustrating, wishing for improved functionality and user experience. (3 reviews)
- Users face **scheduling issues** with Kickserv, finding it difficult to navigate and manage their calendars effectively. (3 reviews)
- Users find the **calendar navigation cumbersome** , making it difficult to access specific weeks without extra steps. (2 reviews)
- Users find some **limited functionality** in Kickserv&#39;s mobile apps, impacting their overall experience and employee interaction. (2 reviews)
- Users express concern over the **higher subscription rate** needed for accessing external payment options in Kickserv. (2 reviews)
- Visibility Issues (2 reviews)
- Customization Difficulties (1 reviews)
- Employee Management (1 reviews)
- Expensive (1 reviews)
- Feature Limitations (1 reviews)

## Kickserv Reviews
  ### 1. Excellent Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dewayne O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

Lots of different features are available. The best is being able to schedule multiple things in colors so at a glance, you can tell what is being done.

**What do you dislike about Kickserv?**

Would love to be able to customize reports a little more. Also, would love to have a to-do list just to be able to make notes about customers who have called who I don't have time to put in the system yet.

**Recommendations to others considering Kickserv:**

Excellent!

**What problems is Kickserv solving and how is that benefiting you?**

I am able to be more organized and my whole team can see a real-time schedule just by logging into their tablets!

  ### 2. User friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christian B. | v-p, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

The interface is easy to learn and setup. KS help realy the way i manage the call, no more paper were a take note of the call and lose them,

with internet i can accces my bussiness evry where and follw the job or were are the tech

**What do you dislike about Kickserv?**

The only english version ;-) , If we can send e-mail to all customer direct from kikserv

**What problems is Kickserv solving and how is that benefiting you?**

I spent less time with the plannig of tech days.  Less paper for the wo and the invoice.  Better follow of my bussiness


  ### 3. Kickserv has vastly exceeded expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew A. | Singer: Bass-baritone, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2016

**What do you like best about Kickserv?**

Pros: Well-thought-out Cloud-based Service Management Program, super friendly support team, QuickBooks integration, Google Maps integration, Low Cost subscription, low Credit Card processing rate through Stripe (although, they charge the same rate as CCs for debit cards--which is not quite right but rare for us anyway), consistent development and improvement, it does everything we need (with perhaps one or two small compromises) and has an open API that allows us to write our own code that integrates with their cloud-based system.

**What do you dislike about Kickserv?**

Cons: Cloud-based is a pro except on slow internet connections, no "offline mode", no location/inventory management (as of 2015), inflexible automatic event triggers--although the API allows adding those features in-house; I use MS Access and VB to automate several things. There was a major issue when I had a corrupted QB company file; be very careful to backup after each sync with a desktop version of QuickBooks--it may be better to use QB Online.

**Recommendations to others considering Kickserv:**

I am extremely satisfied with Kickserv. It has saved far more than it cost.
Make sure you don't need inventory-tracking, especially with multiple inventory locations. There is also not a good way to add lists of materials to an invoice quickly (as of 2015)--or at least I have not figured it out. I'd say Kickserv is great for small customer-service oriented companies of 2 to 20 employees.

**What problems is Kickserv solving and how is that benefiting you?**

We were outgrowing our dinosaur DB and our workflow need to be updated and connected to tablets. I tested five different systems and Kickserv seemed like the best value. Two major updates later (it used to be Service Sidekick), it has far exceeded my expectations. Kickserv has allowed us to grow, cut costs, and improve our customer care. 

I suspect Kickserv is ideal for many light construction/customer service businesses like us.

  ### 4. Been using Kickserve for about 2 years.  

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

Access from anywhere and any platform.  Attaching files.

**What do you dislike about Kickserv?**

Can't use the email feature for estimates or invoices since I can't add our warranty and instructions page.  Creating custom reports is not easy.  I sync with Quickbooks and use Quickbooks to see how my company is doing and for most reports.   Sometimes the Jobs view doesn't have the correct start date and there isn't anywhere to change it causing the jobs reports to be off.  

**Recommendations to others considering Kickserv:**

From when I started to now, the speed of going through the calendar has greatly improved.  I really think that Miracle Method is a different type of home service company which doesn't fit well into the template of other home service companies.   If a business is similar to the main functionality of what Kickserv has to offer I think they would be very pleased.  

**What problems is Kickserv solving and how is that benefiting you?**

I like the jobs view for the week, month, etc which helps to ensure that dollar wise I have enough work scheduled for my techs each week and then making sure I meet my monthly sales goals.  

  ### 5. Excellent Customer Service adds to this already great Product.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2016

**What do you like best about Kickserv?**

This software is easy to use and adapt to your individual business. There are several options for customization! We purchased this software as a way to keep estimates off the books. The software integrates directly with Quickbooks Online Plus allowing me to eliminate the double-entry I was doing previous to our purchase. 

**What do you dislike about Kickserv?**

We only wish this software was available for Truck Fleet Management, too! If we could integrate the great things Kickserv has going for it with Mitchell fleet maintenance concepts, then we'd really have something to shout about.
If you are big on ease of data entry with keyboard only, you'll find this software lacking. It takes a lot of mousing around to complete the forms. If you were using mobile devices, this wouldn't matter as much.

**What problems is Kickserv solving and how is that benefiting you?**

We needed a way to track all our open tickets without them showing up in our accounting books. This software took care of that issue. We create the opporunity/job ticket in Kickserv and then synch it to QuickBooks with one click of the button!

  ### 6. Great product for our HVAC company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Regina F. | Administrator/Owner, Facilities Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2016

**What do you like best about Kickserv?**

Kickserv's customer service is second to none. They are always adding new features. This product has changed the efficiency of our business. 

**What do you dislike about Kickserv?**

I can't really say I dislike anything about Kickserv. However, I look forward to a more robust customer portal. And "class" syncing with Quickbooks would be nice. 

**Recommendations to others considering Kickserv:**

You should definitely try out Kickserv. 

**What problems is Kickserv solving and how is that benefiting you?**

Service calls are less likely to be dropped. Having the customer's history immediately available is a PLUS! 

  ### 7. REVIEW

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2016

**What do you like best about Kickserv?**

I CAN  KEEP TRACK OF MY INVOICES AND BILLING I CAN SCHEDULE MY TECHS AND EASILY DISPATCH THEM FOR MY PC. I CAN SEND/EMAIL CUSTOMER INVOICES DIRECTLY AND KEEP TRACK OF ACCOUNTS RECIEVABLE

**What do you dislike about Kickserv?**

SEARCHING FOR CUSTOMERS IS HORRIBLE A SLIGHT MISPELLING AND YOU CANT FIND VERY BAD SEARCH. MOBILE APP IS TERRIBLE VERY RARELY DISPLAYS ALL CUSTOMERS. SAYS I HAVE THOUSSANDS OF CONTACTS AND WONT DISPLAY THEM. DOES NOT HAVE CAPABILITIES TO TRACK s MY TECHS  USING GP.

**Recommendations to others considering Kickserv:**

IF YOUR LOOKING FOR AN IEXPENSIVE PROGRAM FOR INVOICING AND DISPATCHING YOUR TECHS THIS IS OK. DONT EXPECT THIS TO BE YOUR ALL IN ONE.

**What problems is Kickserv solving and how is that benefiting you?**

TRACKING AND BILLING CUSTOMERS

  ### 8. Who wouldn't love kickserv

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben S. | Sewer and Drain tech, Utilities, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

The web interface and the support I get. Both are unmatched. Support is great and means the world. Doesn't matter if you have the best or worest product if theres no support it is worthless.

**What do you dislike about Kickserv?**

I wish you could do a little more with the calenader.

**Recommendations to others considering Kickserv:**

It is worth the jump. If you have never used software... welcome to the future.

**What problems is Kickserv solving and how is that benefiting you?**

Paper. no paper! Everything in one place. Its smooth!

  ### 9. Great tool for keeping track of Jobs, Customers and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick V. | Safety Consultant, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

The ability to have fields customized to meet our needs.

**What do you dislike about Kickserv?**

Sometimes updates to the program will make an aspect less efficient.  For example, recently there was a change that takes away the ability to view Reminders on a customer page from newest to oldest.  

**Recommendations to others considering Kickserv:**

It is perfect for businesses that schedule their services for clients.  Also assists with keeping track of when service is due. Easy to learn and use.  The ability to customize is helpful and customer service is responsive. 

**What problems is Kickserv solving and how is that benefiting you?**

It is great to keep track of when a client is due for service.  The reminders help keep things going. 

  ### 10. Nice user friendly software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

Kickserve is very user friendly. I was not taught the system by anyone other than watching their videos they created for users. They are also very helpful and responsive if I have a question. You also do not have to call them to ask a question, you can just type it into the software and from there you can even see if they have read the message. They have always gotten back to me very quickly. 

**What do you dislike about Kickserv?**

I dislike that I can no longer send a customer a message from the messages tab under their individual profile. 

**What problems is Kickserv solving and how is that benefiting you?**

The calendar is my favorite feature. I can see everyone's availability and even make reminders for myself and see what jobs have been completed. It would also be nice if I could attach photos to the customer messages from the portal.

  ### 11. Miracle Method Review - CANADA

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2016

**What do you like best about Kickserv?**

It is a simple system and it is easy to learn. 

**What do you dislike about Kickserv?**

- inflexible
- horrible reports - impossible to manipulate without help 
- it doesn't synch well with desk top versions of QuickBooks
- Doesn't accept credits and throws everything off 
- Not enough comment fields in set up functions
- HELP DESK tends to be HELP DESK  telling YOU what to do - and if our Cdn version is not working well that is just too bad
- It is a clumsy system overall compared to Projector.com or SFDC. 
- 

**What problems is Kickserv solving and how is that benefiting you?**

I am not sure what this question means.

  ### 12. seven mechanical

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

user friendly, easy invoicing and opening up new service calls

**What do you dislike about Kickserv?**

mobile app not as good as website, needs improvement. integrating my gps to system, taxes are always off

**What problems is Kickserv solving and how is that benefiting you?**

service

  ### 13.  Constantly updating with improvements to the software. Staff respond quickly to our problems.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joellyn R. | Owner/ Jack of all trades, Furniture, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

The way the staff helps--always getting back to us in a timely manner.

**What do you dislike about Kickserv?**

Need to be able to send attractive estimates & then have them sync to QB--now I have to go to QB to do it.

**Recommendations to others considering Kickserv:**

Kickserv meets most of our requirements.  Still some minor work to do to satisfy our needs, but I believe that this will be taken care of soon as they are now a preferred app with Quickbooks

**What problems is Kickserv solving and how is that benefiting you?**

We put all our notes (or should) in Kickserv.   Helps when more than one individual works with the properties.

  ### 14. Absolutely amazing software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Misheck M. | CEO, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2016

**What do you like best about Kickserv?**

We are a small removals business and expanding. We were struggling having to work with separate processes, spreadsheets etc. for our daily operations. Having scoured the internet for suitable software we came across Kickserv. I must admit this was a eureka moment! These guys definitely deliver and the best part of their software is the user friendliness of it!

Our office is finding it easy to adapt to. We are based in the United Kingdom and have no problems with its functions. Kickserv is very easy to use but yet so powerful. The customer support is always on point and now we do everything in one place leaving us plenty time to do other things. I could go on and on about why we love Kickserv but i'm afraid there isn't much space on here. 


**What do you dislike about Kickserv?**

At the moment i can't comment on any dislike we have for Kickserv as we are new to using it.

**Recommendations to others considering Kickserv:**

I would definitely recommend Kickserv to my colleagues. However its so good i fear they might become competition to me.

**What problems is Kickserv solving and how is that benefiting you?**

We have thrown the spreadsheets into the shredder. We're now working in one place for all our processes. A single person can now perform the tasks that usually took 3 people to complete with a few clicks. 

Moe to time to concentrate on growing the business.

  ### 15. Very Useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** David G. | technitian, Computer Hardware, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

Ability to manage jobs and customer from anywhere with an internet connection.

**What do you dislike about Kickserv?**

some of the restrictions, like unable to save CC and not being able to change customer info without editing the info in quickbooks.

**What problems is Kickserv solving and how is that benefiting you?**

Streamlines the whole job process, everything is setup, no need to worry about it beforehand.

  ### 16. Indispensable tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd P. | CEO, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2016

**What do you like best about Kickserv?**

Scheduling & Quickbooks integration. Online payment system works very well

**What do you dislike about Kickserv?**

Scheduling can sometimes take too many steps. Quickbooks syncing can sometimes not work. 

**Recommendations to others considering Kickserv:**

Just do it

**What problems is Kickserv solving and how is that benefiting you?**

Keeping a current schedule that can be viewed and updated by more than one person. Having accurate customer records that can be accessed in the field 

  ### 17. We love using Kickserv for our plumbing business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

Kickserv helps us to manage our customers, jobs, scheduling, and invoicing in a easy to use and efficient manor. The interface is easy to navigate and allows us to quickly access the information we need to run our business and keep our customers happy. There customer service team is very prompt and quick to address any concerns.

**What do you dislike about Kickserv?**

IN the beginning there seemed to be a lot of glitches but these have been minimized over the last year. 

**What problems is Kickserv solving and how is that benefiting you?**

We are always trying to minimize the time we spend keeping up with tasks related to keeping our schedule moving and making sure our customers are paying us so that we can focus more time on the actual work. Kickserv is key in helping us do this.

  ### 18. It's a little better than average. 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ricky H. | Installation Supervisor, Printing, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

The work order system is great and I like it most. 

**What do you dislike about Kickserv?**

Changing pages and moving back and forth throughout the pages is time consuming and very dependent on internet speeds. The calendar is nightmarish when trying to link with gmail and iCal. I tried to get some help with this issue and I was told that there was nothing else y'all could to to fix the issue. 

**What problems is Kickserv solving and how is that benefiting you?**

As I stated before; the work order system is by far worth all of the shortcomings, in my opinion. 

  ### 19. Kickserv great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott F. | Installer/sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2016

**What do you like best about Kickserv?**

Kickserv's ability to sync with quickbooks is great. 

**What do you dislike about Kickserv?**

Mobile app sometimes lack the functionality so I have to log into Kickserv through my phones browser 

**Recommendations to others considering Kickserv:**

Allow me to accept payments through the app through stripe 

**What problems is Kickserv solving and how is that benefiting you?**

Mobile service software that would invoice and be able to accept payments through the web. 

  ### 20. Kickserv for the most of us ....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

Kickserv is, for our small company, the best of all worlds. There is a free It offers Estimates, work orders and invoicing plus interaction with QuickBooks desktop and online versions. As an additional add-on, it offers to link with your web site to allow customers to request an appointment for service. As I said; this software is excellent for small to medium sized service companies

**What do you dislike about Kickserv?**

Updates being fixed during daytime, but I understand.

**Recommendations to others considering Kickserv:**

Use the trial to its fullest.

**What problems is Kickserv solving and how is that benefiting you?**

Operational improvements to a plumbing company.

  ### 21. Kickserv has been an asset to our company.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Debbie Z. | Office Manager, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2016

**What do you like best about Kickserv?**

The calendar and making appointments is easy to use.

**What do you dislike about Kickserv?**

Reports can be confusing at times to create.

**What problems is Kickserv solving and how is that benefiting you?**

We are being more automated less paper.

  ### 22. Works great, i like the estimate and invoice features 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2016

**What do you like best about Kickserv?**

INVOICE AND ESTIMATE FEATURES REALLY HELPS ME IN THE FIELD TO RUN MY BUSINESS COMMUNICATING WITH MY COSTUMERS IS VERY EASY

**What do you dislike about Kickserv?**

MOBILE APP COULD BE BETTER THAT KIND OF THE SAME AS ONLINE THAT WAY WHEN YOU ON THE FIELD YOU BE APLE TO TAKE PAYMENTS EASY WITH OUT ISSUES. SOMETIMES IT ALSO NOT WORKING FAST AS I LIKE BUT OVERALL IT HELPS ON THE FEILD TO DO THE JOB.

**What problems is Kickserv solving and how is that benefiting you?**

FAST AND EASY TO INERACT WITH OUR COSTUMERS  BY 

  ### 23. One of the better "dispatch" programs.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joanne D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2016

**What do you like best about Kickserv?**

The online access; update capabilities and the notes and time and materials tracking.

**What do you dislike about Kickserv?**

Unable to sort data i.e.  specific property repairs by date occured.  Unable to drop data into an excel spreadsheet.  I.Es set up payroll sheet and drop data in on a weekly basis.  Too time consuming to input the name, W/E, special allowance, on call etc.   

TOO MANY NINJA errors.  And too frequently getting slooooooooooow response.

**What problems is Kickserv solving and how is that benefiting you?**

Better record keeping.  Automation for field techs.  Eliminates phone calls,

  ### 24. Have Used it one year in nuisance wildlife business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

Easy to use, inexpensive, mostly flexible.  I like being able to log in anywhere with any device.

**What do you dislike about Kickserv?**

The iPhone app has some issues and has been confusing to our people.  Some entry areas are a bit confusing and it is possible to lose entered data.

**Recommendations to others considering Kickserv:**

This is a great starter package at a fantastic price point.  I am unsure how robust it will be as we grow.

**What problems is Kickserv solving and how is that benefiting you?**

Reducing paper, making information available to field personnel.

  ### 25. Good but needs lead tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eric M. | Owner - General Contractor, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2016

**What do you like best about Kickserv?**

Scheduling
Scheduling
Scheduling
Scheduling


**What do you dislike about Kickserv?**

No role thruput yield info to monitor lead closure. Need to assign leads, follow from start to closed with all lead steps for company, office, then each employee. If I could do it before with Excel, this should be able to as well. Feed strengths, stave weaknesses. Who do I give leads to????? Can't tell with Kickserv.

**Recommendations to others considering Kickserv:**

Works well for what it is so far.

**What problems is Kickserv solving and how is that benefiting you?**

CRM to capture leads and scheduling

  ### 26. Great product, however wishing for enhancements for IT Industry scheduling and help desk ticketing.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2016

**What do you like best about Kickserv?**

The ease of scheduling jobs. Managing opportunities and sending estimates through the portal.  We also like that we have the ability to share notes/attachments with the client if we desire. The QB integration works pretty smooth most of the time and customer service is usually very responsive if there are issues.

**What do you dislike about Kickserv?**

Our only complaint is that the program does not meet all of our needs which means we will outgrow it very soon and be forced to look at more robust programs.

**What problems is Kickserv solving and how is that benefiting you?**

Company wide scheduling in one place is awesome. No duplication of entry due to the QB integration.

  ### 27. Tom Kierstyn

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tom K. | Sale manager, Entertainment, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

All my customers are in one place. It make it easier to create reports

**What do you dislike about Kickserv?**

When the system is being worked on there are periods in which I cannot access my reports

**What problems is Kickserv solving and how is that benefiting you?**

All my customers are in one place

  ### 28. Fairly user friendly, but glitchy.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

I love the drag and drop feature on the calendar. It makes things easy to move around. 

**What do you dislike about Kickserv?**

How glitchy the system is. If you click on a job on the calendar to look at it, half the time it thinks you're moving the job. 

**Recommendations to others considering Kickserv:**

Do your research.

**What problems is Kickserv solving and how is that benefiting you?**

We are solving our schedule needs with an 8 tech team. I love being able to see all of my tech's schedules at once. 

  ### 29. Mediocre Service Dispatch Software

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2016

**What do you like best about Kickserv?**

Nothing is exceptional about Kickserv except the price.

**What do you dislike about Kickserv?**

Very difficult to do anything related to pulling reports. 

**Recommendations to others considering Kickserv:**

Service Fusion

**What problems is Kickserv solving and how is that benefiting you?**

We are solving efficiency problems.

  ### 30. I was an early adopter and happy to be ahead of the curve using an Saas 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill L. | President, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2014

**What do you like best about Kickserv?**

I can work anywhere!!! We give our customers typed estimates on the spot with detailed descriptions and link to product descriptions.  =MORE SALES

**What do you dislike about Kickserv?**

It has poor built in reporting But we fixed that with their API

**Recommendations to others considering Kickserv:**

It is a great product at a fair price. It is perfect for smaller businesses who need to organize 4 to 6 truck.  

**What problems is Kickserv solving and how is that benefiting you?**

Our company is much better organized and more efficient using Kickserv. Our customers are better informed and happier. Win Win


## Kickserv Discussions
  - [Does your service integrate with QuickBooks® Online?](https://www.g2.com/discussions/quickbooks) - 2 comments, 1 upvote
  - [What are the system requirements?](https://www.g2.com/discussions/requirements) - 1 comment, 1 upvote
  - [How secure is my data?](https://www.g2.com/discussions/security-760fe53a-e1b5-4195-a3e9-a9b81cad38fe) - 1 comment, 1 upvote
  - [Is Kickserv right for my business?](https://www.g2.com/discussions/business-type) - 1 comment, 1 upvote
  - [What is Kickserv?](https://www.g2.com/discussions/kickserv) - 1 comment, 1 upvote

- [View Kickserv pricing details and edition comparison](https://www.g2.com/products/kickserv/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-25+17%3A56%3A49+-0500&secure%5Bsession_id%5D=a4d8c24b-91ed-42d3-9587-88a738c9ae6f&secure%5Btoken%5D=624f51f9a9f8d15a46d2311f05cbc02c4e3f7d8ae38ba403a53a43437ff65f74&format=llm_user)
## Kickserv Integrations
  - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)

## Kickserv Features
**Customer Management**
- Self-Service Portals
- Customer Profiles
- Communication Tools

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Service Management**
- Field Scheduling
- Ticketing
- File Attachment
- Estimates and Invoicing

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Business Management**
- Multi-site Management
- Point of Sale
- KPI Tracking and Reporting
- Contract Management

**After the Job**
- Reports
- Invoicing

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

## Top Kickserv Alternatives
  - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (507 reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (367 reviews)
  - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - 4.3/5.0 (198 reviews)

