Kickserv Features

Based on 106 Kickserv reviews. Uses the calendar tool to determine field workers who are free for the job.

Based on 94 Kickserv reviews. Notifies field service workers of their upcoming assignments.

Allows users to see tasks according to permissions and roles. 103 reviewers of Kickserv have provided feedback on this feature.

Allows clients to book jobs through the desktop page or within the app. This feature was mentioned in 99 Kickserv reviews.

Based on 72 Kickserv reviews. Tracks employee location to ensure timeliness.

As reported in 94 Kickserv reviews. Enables communication within the app from manager to field service employee.

Monitors behavior in the field. This feature was mentioned in 82 Kickserv reviews.

Based on 91 Kickserv reviews. Notifies clients, should any delays or mishaps occur.

As reported in 74 Kickserv reviews. Includes some ability to serve as a sales and ordering application.

Based on 97 Kickserv reviews. Creates reports that reflect field performance either as a team or individually, to review productivity.

Sends invoices through the software and allows clients to pay on the spot. 98 reviewers of Kickserv have provided feedback on this feature.

Provides a customer portal to allow self-service service requests and ticket tracking. 17 reviewers of Kickserv have provided feedback on this feature.

Based on 17 Kickserv reviews. Stores key customer information in a CRM database.

Based on 18 Kickserv reviews. Offers SMS and/or email communications to update customers on job status.

Offers scheduling tools to support field dispatch for on-site repairs. This feature was mentioned in 18 Kickserv reviews.

Manages ticket intake and queue for repair and service jobs, including technician assignment and status tracking. 18 reviewers of Kickserv have provided feedback on this feature.

Allows documents and images to be attached to repair orders. This feature was mentioned in 18 Kickserv reviews.

Generates estimates and invoice documents for customers. 18 reviewers of Kickserv have provided feedback on this feature.

Based on 17 Kickserv reviews. Manages multiple repair shop locations in one central interface.

Processes customer payments and handles receipting for repair and service jobs. 17 reviewers of Kickserv have provided feedback on this feature.

As reported in 16 Kickserv reviews. Stores financial, labor, and business data to monitor revenue, average job times, and other key performance indicators.

Assists with corporate contracts for managed service agreements This feature was mentioned in 15 Kickserv reviews.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting