[ Kickserv Reviews ](https://www.g2.com/products/kickserv/reviews) [ Kickserv Reviews ](https://www.g2.com/products/kickserv/reviews) # Kickserv Features ##### ## Before the Job (4) Calendar Uses the calendar tool to determine field workers who are free for the job. Dispatch Notifies field service workers of their upcoming assignments. Roles Allows users to see tasks according to permissions and roles. Booking Allows clients to book jobs through the desktop page or within the app. Show More ##### ## On the Job (5) Location Tracks employee location to ensure timeliness. Employee Communication Enables communication within the app from manager to field service employee. Behavior Monitoring Monitors behavior in the field. Client Notifications Notifies clients, should any delays or mishaps occur. Field Sales Includes some ability to serve as a sales and ordering application. Show More ##### ## After the Job (2) Reports Creates reports that reflect field performance either as a team or individually, to review productivity. Invoicing Sends invoices through the software and allows clients to pay on the spot. Show More ##### ## Customer Management (3) Self-Service Portals Provides a customer portal to allow self-service service requests and ticket tracking. Customer Profiles Stores key customer information in a CRM database. Communication Tools Offers SMS and/or email communications to update customers on job status. Show More ##### ## Service Management (4) Field Scheduling Offers scheduling tools to support field dispatch for on-site repairs. Ticketing Manages ticket intake and queue for repair and service jobs, including technician assignment and status tracking. File Attachment Allows documents and images to be attached to repair orders. Estimates and Invoicing Generates estimates and invoice documents for customers. Show More ##### ## Business Management (4) Multi-site Management Manages multiple repair shop locations in one central interface. Point of Sale Processes customer payments and handles receipting for repair and service jobs. KPI Tracking and Reporting Stores financial, labor, and business data to monitor revenue, average job times, and other key performance indicators. Contract Management Assists with corporate contracts for managed service agreements Show More ##### ## Agentic AI - Field Service Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ## Top-Rated Alternatives [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(516) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.5/5(374) ](https://www.g2.com/products/servicetitan/reviews) [ ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro") Housecall Pro 4.3/5(204) ](https://www.g2.com/products/housecall-pro/reviews) [ View All Alternatives ](https://www.g2.com/products/kickserv/competitors/alternatives) Kickserv Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5(516) [ Compare Now ](https://www.g2.com/compare/jobber-vs-kickserv) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1f3e71afa76e797defe56c8b1502f99c/housecall-pro.jpg "Product Avatar Image") Housecall Pro 4.3/5(204) [ Compare Now ](https://www.g2.com/compare/housecall-pro-vs-kickserv) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.5/5(374) [ Compare Now ](https://www.g2.com/compare/kickserv-vs-servicetitan) ##### Categories on G2 [ Field Service Management ](https://www.g2.com/categories/field-service-management)[ Cleaning Services ](https://www.g2.com/categories/cleaning-services)[ Pest Control ](https://www.g2.com/categories/pest-control-software) [ Repair Shop ](https://www.g2.com/categories/repair-shop)[ Forestry ](https://www.g2.com/categories/forestry) Show More ##### Explore More [ PR Firms in Boston ](https://www.g2.com/categories/pr-firms/locations/boston-ma-us)[ What's the best security compliance software for ensuring data protection ](https://www.g2.com/discussions/what-s-the-best-security-compliance-software-for-ensuring-data-protection)[ Starting a podcast and not sure whether Audacity or GarageBand is the better starting point, what do people actually end up sticking with once they get serious about audio quality? ](https://www.g2.com/discussions/starting-a-podcast-and-not-sure-whether-audacity-or-garageband-is-the-better-starting-point-what-do-people-actually-end-up-sticking-with-once-they-get-serious-about-audio-quality) [ Best field service management software for small business ](https://www.g2.com/discussions/what-s-the-best-field-service-management-software-for-a-small-business)[ Best AI image software for generating custom social media visuals at scale ](https://www.g2.com/discussions/best-ai-image-software-for-generating-custom-social-media-visuals-at-scale)[ Pros and Cons Details ](https://www.g2.com/products/kickserv/reviews?qs=pros-and-cons) Show More [ PR Firms in Boston ](https://www.g2.com/categories/pr-firms/locations/boston-ma-us)[ What's the best security compliance software for ensuring data protection ](https://www.g2.com/discussions/what-s-the-best-security-compliance-software-for-ensuring-data-protection)[ Starting a podcast and not sure whether Audacity or GarageBand is the better starting point, what do people actually end up sticking with once they get serious about audio quality? ](https://www.g2.com/discussions/starting-a-podcast-and-not-sure-whether-audacity-or-garageband-is-the-better-starting-point-what-do-people-actually-end-up-sticking-with-once-they-get-serious-about-audio-quality) [ Best field service management software for small business ](https://www.g2.com/discussions/what-s-the-best-field-service-management-software-for-a-small-business)[ Best AI image software for generating custom social media visuals at scale ](https://www.g2.com/discussions/best-ai-image-software-for-generating-custom-social-media-visuals-at-scale)[ Pros and Cons Details ](https://www.g2.com/products/kickserv/reviews?qs=pros-and-cons)