# Jobber vs Kickserv Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jobber excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate how simple it is for technicians to collect payments on-site, making daily operations smoother compared to previous software.
- **According to verified reviews** , Kickserv is recognized for its effective scheduling capabilities, with users highlighting features like the "magic link" for easy access across devices. This has been described as a game changer for managing multiple service types efficiently.
- **Users say** that Jobber's customer support stands out, with many noting the team's responsiveness to feedback and regular updates that enhance the software. This level of support fosters trust and satisfaction among users, contributing to its higher overall ratings.
- **Reviewers mention** that while Kickserv offers solid features for job management and invoicing, it sometimes struggles to meet specific workflow needs, leading to configuration challenges for some users. This can impact the overall efficiency of operations.
- **G2 reviewers highlight** that both platforms have comparable ease of setup, but Jobber's initial onboarding process is often described as more straightforward, allowing teams to get up and running quickly without extensive training.
- **Users report** that Kickserv's focus on small businesses is evident, but it may lack some of the robust features that larger operations might require. In contrast, Jobber's broader feature set is seen as more adaptable for growing businesses, making it a preferred choice for many.



| | Jobber | Kickserv | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 509 | 180 | 
| **Largest Market Segment** | Small-Business (89.0% of reviews) | Small-Business (82.9% of reviews) | 
| **Entry Level Price** | Starting at $29.00 1 User | Starting at $60.00 Per Month | 

---
## Top Pros & Cons

### Jobber

Pros:
- Ease of Use (129 reviews)
- Scheduling (72 reviews)

Cons:
- Improvement Needed (39 reviews)
- Limited Functionality (36 reviews)

### Kickserv

Pros:
- Ease of Use (8 reviews)
- Scheduling Management (5 reviews)

Cons:
- Mobile Limitations (3 reviews)
- Scheduling Issues (3 reviews)

---
## Ratings Comparison
| Rating | Jobber | Kickserv | 
|---|---|---|
  | **Meets Requirements** | 8.6 (421 reviews) | 8.5 (170 reviews) | 
  | **Ease of Use** | 9.0 (433 reviews) | 8.9 (171 reviews) | 
  | **Ease of Setup** | 8.9 (328 reviews) | 8.9 (108 reviews) | 
  | **Ease of Admin** | 9.1 (250 reviews) | 9.1 (100 reviews) | 
  | **Quality of Support** | 9.1 (412 reviews) | 9.2 (166 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (250 reviews) | 9.1 (98 reviews) | 
  | **Product Direction (% positive)** | 8.9 (424 reviews) | 8.9 (169 reviews) | 

---
## Pricing

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

### Kickserv

#### Entry-Level Pricing

Plan: START

Price: Starting at $60.00 Per Month

Key Features:
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders

[Browse all 3 editions](https://www.g2.com/products/kickserv/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.7/10 | 42 |
| **Kickserv** | N/A | N/A |

#### Job Management

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Integration with Inspection Software** | 6.9 (39 reviews) | Not enough data | 
| **Job Tracking** | 9.0 (41 reviews) | Not enough data | 
| **Resource Allocation** | 7.5 (40 reviews) | Not enough data | 

#### Field Service Management

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Mobile App** | 8.6 (41 reviews) | Not enough data | 
| **Contract Management** | 8.3 (40 reviews) | Not enough data | 
| **Industry-Specific CRM** | 7.9 (39 reviews) | Not enough data | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Kickserv** | N/A | N/A |

#### Operations

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Masonry Design** | 5.4 (17 reviews) | Not enough data | 
| **Masonry Estimating** | 5.8 (17 reviews) | Not enough data | 
| **Business Operations** | 8.3 (19 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Supply Management** | 6.2 (17 reviews) | Not enough data | 
| **Field Service Management** | 8.2 (16 reviews) | Not enough data | 
| **Contractor Management** | 7.4 (17 reviews) | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.4/10 | 25 |
| **Kickserv** | N/A | N/A |

#### Operations

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Roofing Design** | 5.2 (21 reviews) | Not enough data | 
| **Roofing Estimating** | 5.2 (21 reviews) | Not enough data | 
| **Business Operations** | 8.1 (23 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Supply Management** | 6.4 (21 reviews) | Not enough data | 
| **Field Service Management** | 8.0 (23 reviews) | Not enough data | 
| **Contractor Management** | 6.7 (21 reviews) | Not enough data | 

### Repair Shop

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Kickserv** | 9.4/10 | 21 |

#### Customer Management

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Self-Service Portals** | Not enough data | 9.2 (17 reviews) | 
| **Customer Profiles** | Not enough data | 9.6 (18 reviews) | 
| **Communication Tools** | Not enough data | 9.5 (18 reviews) | 

#### Service Management

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Field Scheduling** | Not enough data | 9.5 (21 reviews) | 
| **Ticketing** | Not enough data | 9.5 (18 reviews) | 
| **Customization and Macros** | Not enough data | Feature Not Available | 
| **File Attachment** | Not enough data | 9.4 (19 reviews) | 
| **Estimates and Invoicing** | Not enough data | 9.3 (18 reviews) | 
| **GSX Integration** | Not enough data | Feature Not Available | 

#### Business Management

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Multi-site Management** | Not enough data | 9.3 (17 reviews) | 
| **Point of Sale** | Not enough data | 9.2 (17 reviews) | 
| **Stock and Inventory** | Not enough data | Feature Not Available | 
| **KPI Tracking and Reporting** | Not enough data | 9.5 (16 reviews) | 
| **Contract Management** | Not enough data | 9.3 (15 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.6/10 | 312 |
| **Kickserv** | 8.7/10 | 119 |

#### Generative AI

| Feature | Jobber | Kickserv | 
|---|---|---|
| **AI Text Summarization** | 7.4 (119 reviews) | Feature Not Available | 
| **AI Image-to-Text** | 6.0 (114 reviews) | Feature Not Available | 

#### Before the Job

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Calendar** | 8.6 (268 reviews) | 9.0 (107 reviews) | 
| **Dispatch** | 8.6 (247 reviews) | 9.1 (95 reviews) | 
| **Roles** | 8.8 (252 reviews) | 9.2 (104 reviews) | 
| **Booking** | 8.2 (254 reviews) | 8.6 (100 reviews) | 

#### On the Job

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Location** | 8.3 (260 reviews) | 8.7 (73 reviews) | 
| **Employee Communication** | 7.9 (257 reviews) | 8.7 (94 reviews) | 
| **Behavior Monitoring** | 6.9 (228 reviews) | 8.0 (82 reviews) | 
| **Client Notifications** | 8.6 (258 reviews) | 8.6 (92 reviews) | 
| **Field Sales** | 8.2 (198 reviews) | 8.5 (74 reviews) | 

#### After the Job

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Reports** | 8.0 (262 reviews) | 8.5 (98 reviews) | 
| **Analytics** | 7.9 (250 reviews) | Feature Not Available | 
| **Invoicing** | 9.1 (269 reviews) | 9.1 (99 reviews) | 
| **CRM Integrations** | 8.2 (241 reviews) | Feature Not Available | 

#### Agentic AI - Field Service Management

| Feature | Jobber | Kickserv | 
|---|---|---|
| **Autonomous Task Execution** | 5.3 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (47 reviews) | Not enough data | 
| **Proactive Assistance** | 5.9 (45 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services)

**Unique to Jobber (5):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [HVAC Software](https://www.g2.com/categories/hvac), [Roofing Software](https://www.g2.com/categories/roofing-software)

**Unique to Kickserv (2):** [Forestry Software](https://www.g2.com/categories/forestry), [Repair Shop Software](https://www.g2.com/categories/repair-shop)


---
## Reviewer Demographics

### By Company Size

| Segment | Jobber | Kickserv | 
|---|---|---|
| **Small-Business** | 89.0% | 82.9% | 
| **Mid-Market** | 6.5% | 14.9% | 
| **Enterprise** | 4.4% | 2.3% | 

### By Industry

#### Jobber

- **Construction:** 32.7%
- **Consumer Services:** 22.9%
- **Facilities Services:** 6.2%
- **Environmental Services:** 3.5%
- **Accounting:** 2.2%
- **Individual & Family Services:** 2.0%
- **Hospitality:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Architecture & Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 24.4%

#### Kickserv

- **Construction:** 29.0%
- **Consumer Services:** 11.4%
- **Facilities Services:** 6.3%
- **Computer Software:** 5.1%
- **Information Technology and Services:** 3.4%
- **Automotive:** 2.8%
- **Environmental Services:** 2.8%
- **Accounting:** 2.3%
- **Retail:** 1.7%
- **Food & Beverages:** 1.7%
- **Other:** 33.5%

---
## Alternatives

### Alternatives to Jobber

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (362 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (372 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (121 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Contractor+](https://www.g2.com/products/contractor/reviews) — 4.6/5 stars (149 reviews)

### Alternatives to Kickserv

- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (372 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (362 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (400 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5218 reviews)

---
## Top Discussions

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

### Kickserv

- Title: [Does your service integrate with QuickBooks® Online?](https://www.g2.com/discussions/quickbooks) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We have been told by many that our sync to QBOE is by far one of the best out there.

"
- Title: [What are the system requirements?](https://www.g2.com/discussions/requirements) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or..."
- Title: [How secure is my data?](https://www.g2.com/discussions/security-760fe53a-e1b5-4195-a3e9-a9b81cad38fe) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to..."
- Title: [Is Kickserv right for my business?](https://www.g2.com/discussions/business-type) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our software is good for many industries within the small to medium sized business market. We are affordable and great for small one man shows all the way to..."
- Title: [What is Kickserv?](https://www.g2.com/discussions/kickserv) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kickserv is an easy to use web-based software program designed to help small to medium sized businesses organize and grow their business through 3 major work..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jobber-vs-kickserv)