G2 reviewers report that Jobber excels in overall user satisfaction, reflected in its higher G2 Score of 78.65 compared to Kickserv's 56.24. Users appreciate Jobber's intuitive scheduling tool and CRM features, which make managing tasks straightforward and efficient.
Users say that Kickserv has made significant strides in customization, with recent updates allowing for more tailored use of the platform. This adaptability is praised by users who value the ability to modify the web version to better fit their specific needs.
Reviewers mention that Jobber's customer service is notably responsive and helpful, enhancing the overall user experience. Many users highlight the ease of understanding the scheduling system, which is color-coded for clarity, making it easier to track team locations and job statuses.
According to verified reviews, Kickserv users appreciate its ease of use, particularly in adding time and work orders. However, some users feel that it may not fully meet their workflow requirements, indicating potential areas for improvement in functionality.
G2 reviewers highlight that Jobber's mobile app is a standout feature, especially for small to medium-sized businesses. Users find it exceptional for keeping staff organized, allowing them to view schedules and clock in easily, which is crucial for daily operations.
Users report that while Kickserv has a solid support system, it has fewer recent reviews compared to Jobber, which may suggest a need for more active user engagement. Jobber's larger volume of recent feedback indicates a more vibrant user community and ongoing product development.
Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
1 user
Schedule and manage jobs from anywhere to Manage jobs from anywhere
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 Comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
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