Introducing G2.ai, the future of software buying.Try now
Compare Kickserv and ServiceTitan 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fluix
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ArborNote
Visit Website
At a Glance
Market Segments
Small-Business (82.4% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
Starting at $60.00 Per Month
No pricing available
Kickserv
Star Rating
(175)4.5 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kickserv excels in its self-service portals with a score of 9.2, allowing customers to manage their own profiles and appointments effectively, while ServiceTitan lacks this feature, which can limit customer engagement.
- Reviewers mention that Kickserv's field scheduling feature is highly rated at 9.4, providing seamless management of technician schedules, whereas ServiceTitan's scheduling score of 8.8 indicates room for improvement in this area.
- G2 users highlight Kickserv's superior quality of support with a score of 9.1, noting quick response times and helpful assistance, while ServiceTitan's support rating of 7.7 suggests that users may experience longer wait times or less effective help.
- Users on G2 appreciate Kickserv's customization and macros feature, scoring 9.5, which allows for tailored workflows, while ServiceTitan's customization options are perceived as less flexible, impacting user efficiency.
- Reviewers say that Kickserv's invoicing capabilities are robust, scoring 9.0, making it easy to generate and send invoices, while ServiceTitan's score of 8.6 indicates that users may find its invoicing process less intuitive.
- Users report that Kickserv's AI text summarization feature is rated at 9.5, providing valuable insights quickly, while ServiceTitan's score of 8.1 suggests that its AI capabilities may not be as advanced or user-friendly.
Pricing
Entry-Level Pricing
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
ServiceTitan
No pricing availableFree Trial
Kickserv
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.4
165
8.8
281
Ease of Use
8.9
166
8.5
285
Ease of Setup
8.9
102
6.9
213
Ease of Admin
9.1
98
8.1
192
Quality of Support
9.2
161
7.8
276
Has the product been a good partner in doing business?
9.1
96
8.7
193
Product Direction (% positive)
8.9
165
9.1
276
Features by Category
Customer Management
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Not enough data
Service Management
9.4
18
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
Business Management
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Not enough data
Generative AI
Feature Not Available
7.9
82
Feature Not Available
6.8
78
Before the Job
9.0
106
7.4
182
9.1
94
8.9
200
9.2
103
8.4
195
8.7
99
8.4
190
On the Job
8.7
72
8.6
196
8.7
94
7.8
198
8.0
82
7.3
180
8.6
91
8.5
201
8.5
74
8.1
170
After the Job
8.4
97
8.4
200
Feature Not Available
8.3
198
9.0
98
8.7
198
Feature Not Available
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Kickserv and ServiceTitan are categorized as Field Service Management and Pest Control
Reviews
Reviewers' Company Size
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.2%
Consumer Services
11.7%
Facilities Services
6.4%
Computer Software
5.3%
Information Technology and Services
3.5%
Other
43.9%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
Does your service integrate with QuickBooks® Online?
2 Comments
JF
Yes it doesRead more
What is Kickserv?
1 Comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 Comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
