Compare Kickserv and ServiceTitan 
Featured Products
At a Glance
Market Segments
Small-Business (82.7% of reviews)
Small-Business (65.6% of reviews)
Entry-Level Pricing
Starting at $60.00 Per Month
No pricing available
Kickserv
Star Rating
(178)4.5 out of 5
Market Segments
Small-Business (82.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansServiceTitan
Star Rating
(354)4.5 out of 5
Market Segments
Small-Business (65.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kickserv excels in ease of setup, with users appreciating its intuitive onboarding process. Many have noted how easy it is to add time and work orders, making it a favorable choice for small businesses looking for a straightforward implementation.
- Users say that ServiceTitan shines in comprehensive support for trade businesses, offering essential functions like scheduling, invoicing, and dispatching. Reviewers highlight the seamless integration of payment processing, which enhances overall operational efficiency.
- According to verified reviews, Kickserv is praised for its customization options, with recent updates allowing users to tailor the web version to their specific needs. This flexibility has contributed to a high level of user satisfaction among small businesses.
- Reviewers mention that while ServiceTitan is technologically advanced and innovative, it can be more complex to set up compared to Kickserv. Some users have expressed challenges during the initial implementation phase, which may require more time and resources.
- G2 reviewers highlight that Kickserv offers exceptional quality of support, with users noting that the company actively responds to feedback and requests for new features. This responsiveness has fostered a strong partnership feeling among its users.
- Users report that ServiceTitan, despite its higher overall ratings, sometimes struggles with user experience in specific areas like employee communication and behavior monitoring. While it covers a broad range of functionalities, some users feel that these features could be more intuitive.
Pricing
Entry-Level Pricing
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
ServiceTitan
No pricing availableFree Trial
Kickserv
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.5
168
8.8
290
Ease of Use
8.9
169
8.4
295
Ease of Setup
8.9
105
6.8
222
Ease of Admin
9.1
100
8.0
197
Quality of Support
9.2
164
7.8
285
Has the product been a good partner in doing business?
9.1
98
8.7
198
Product Direction (% positive)
8.9
168
9.1
285
Features by Category
Customer Management
9.2
17
Not enough data
9.6
18
Not enough data
9.5
18
Not enough data
Service Management
9.5
20
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
19
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
Business Management
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Not enough data
Generative AI
Feature Not Available
7.9
84
Feature Not Available
6.8
80
Before the Job
9.0
106
7.4
187
9.1
94
8.9
207
9.2
103
8.4
198
8.6
100
8.4
193
On the Job
8.7
72
8.6
199
8.7
94
7.8
202
8.0
82
7.3
182
8.6
91
8.5
205
8.5
74
8.1
174
After the Job
8.4
97
8.4
205
Feature Not Available
8.3
202
9.0
98
8.7
204
Feature Not Available
7.9
184
Agentic AI - Field Service Management
Not enough data
5.2
19
Not enough data
5.0
18
Not enough data
5.1
18
Categories
Categories
Shared Categories
Kickserv and ServiceTitan are categorized as Field Service Management and Pest Control
Reviews
Reviewers' Company Size
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
28.7%
Consumer Services
11.5%
Facilities Services
6.3%
Computer Software
5.2%
Information Technology and Services
3.4%
Other
44.8%
Construction
37.8%
Consumer Services
23.3%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
26.8%
Discussions
Does your service integrate with QuickBooks® Online?
2 Comments
Official Response from Kickserv
Yes. We have been told by many that our sync to QBOE is by far one of the best out there.
Read more
What are the system requirements?
1 Comment
Official Response from Kickserv
Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or...Read more
How secure is my data?
1 Comment
Official Response from Kickserv
Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
DC
The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the...Read more
What is ServiceTitan?
2 Comments
AD
Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other...Read more
What is ServiceTitan used for?
1 Comment
TB
Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,...Read more
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