--- title: Kickserv Reviews meta_title: 'Kickserv Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 180 reviews by the users' company size, role or industry to find out how Kickserv works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 180 scale: '5' date_modified: '2026-07-17' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Kickserv Reviews **Vendor:** EverPro **Category:** [Repair Shop Software](https://www.g2.com/categories/repair-shop) **Average Rating:** 4.5/5.0 **Total Reviews:** 180 ## About Kickserv Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple. ## Kickserv Pros & Cons **What users like:** - Users praise the **ease of use** of Kickserv, highlighting its simple navigation and straightforward appointment management. (8 reviews) - Users value the **efficient scheduling management** in Kickserv, appreciating its ease and outstanding customer support. (5 reviews) - Users praise the **outstanding customer support** of Kickserv, appreciating prompt assistance and effective solutions to issues. (4 reviews) - Users rave about the **ease of scheduling** with Kickserv, appreciating its straightforward interface and excellent support. (4 reviews) - Users value the **exceptional client management** capabilities of Kickserv, enhancing project visibility and customer satisfaction effectively. (3 reviews) - Users appreciate the **robust feature set** of Kickserv, enhancing their efficiency in managing business operations. (3 reviews) - Scheduling Ease (3 reviews) - Software Integration (3 reviews) - Affordable (2 reviews) - Easy Setup (2 reviews) **What users dislike:** - Users often find the **mobile app's limitations** frustrating, wishing for improved functionality and user experience. (3 reviews) - Users face **scheduling issues** with Kickserv, finding it difficult to navigate and manage their calendars effectively. (3 reviews) - Users find the **calendar navigation cumbersome** , making it difficult to access specific weeks without extra steps. (2 reviews) - Users find some **limited functionality** in Kickserv's mobile apps, impacting their overall experience and employee interaction. (2 reviews) - Users express concern over the **higher subscription rate** needed for accessing external payment options in Kickserv. (2 reviews) - Visibility Issues (2 reviews) - Customization Difficulties (1 reviews) - Employee Management (1 reviews) - Expensive (1 reviews) - Feature Limitations (1 reviews) ## Kickserv Reviews ### 1. Excellent customizable tool with functions that give good results **Rating:** 5.0/5.0 stars **Reviewed by:** Tony R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Kickserv?** I like the ease of use and that it is very intuitive and ultra customizable. I also love that it helps a lot to always be active and productive while working in the background, plus it is cloud based and is used a lot on a daily basis and solves problems. **What do you dislike about Kickserv?** I think the only problems it presents were in the lack of performance of the servers showing slowness. **What problems is Kickserv solving and how is that benefiting you?** It solves problems because it is a fundamental solution to order and manage all the work and the information we require is quickly accessed and it helps with tracking and calendars, it is excellent and organized. **Official Response from Shannon Ketchum:** > Hi Tony, we appreciate your review. Thank you for taking the time to let us know how well Kickserv is working for you and the problems that it's solving. We work hard to ensure that the product is functional for our users, especially when out in the field. Please reach out if you need any assistance from us. ### 2. I already recommended to my friend **Rating:** 5.0/5.0 stars **Reviewed by:** Tim T. | Owner/Operator , Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Kickserv?** The reason I signed up with Kickserv was to better track history and billing for our customers. We do residential new construction as well as service work and this managed to help fit both of those needs. **What do you dislike about Kickserv?** The inability to set terms for the customers and have it send emails/reminders based on those terms. This is the main issue that downside to switching to Kickserv from our QB billing. **What problems is Kickserv solving and how is that benefiting you?** tracking billing and history of the customers **Official Response from Shannon Ketchum:** > Hello Tim, thank you so much for taking the time to leave us a review. We appreciate your feedback. If you don't mind, please send an email to support@kickserv.com with some specifics about the terms settings you need for billing and they can pass that along to the Product Team for future consideration. The more details, the better! Please reach out at any time if you need help on your account. ### 3. Easy to use and control software with very flexible browser **Rating:** 5.0/5.0 stars **Reviewed by:** Bessie E. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Kickserv?** I like it because it is a product that provides a good user experience due to its functions such as tracking, calendar, custom colors, good learning curve and that it offers tracking functions and it was easy to implement and manage. **What do you dislike about Kickserv?** I think they way it works in the browser is better than with the app. **What problems is Kickserv solving and how is that benefiting you?** It gives us everything we need to manage work orders, run the business, customers request quotes, we change our work system, we avoid headsaches and it is currently being used and improved every day. **Official Response from Shannon Ketchum:** > Hi Bessie, we really appreciate the time you took to leave us a review. We are working on adding enhancements to the mobile application and will have new features coming soon, so please stay tuned! We recently brought on an engineer that is focused 100% on mobile and we have some exciting things in the pipeline. ### 4. Excellent Customer Support & Product **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Kickserv?** Easy to schedule appointments. Easy to sync with Quickbooks. User friendly software and app. Customer service is very quick and also knowledgable enough to solve any issues quickly. **What do you dislike about Kickserv?** Would like it to be more customizable to our specific needs. **What problems is Kickserv solving and how is that benefiting you?** Turns appointments into invoices and sends them with one click of a button over to Quickbooks. **Official Response from Shannon Ketchum:** > Hello Kristin, thank you for taking the time to leave us a review. We are so happy to hear that you are getting great benefits from your Kickserv subscription. If you have some specific feedback for us on customization needs that you have, please send us a message at support@kickserv.com and we will pass them along to our product team for future consideration. Most of our best ideas for product enhancements come from our users! ### 5. Kickserv Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Kickserv?** The best thing about Kickserv tool is that it is very user friendly and provides best user interface experience **What do you dislike about Kickserv?** Pricing structure is the main concern of Kickserv tool as its slightly higher so it should be more affordable. **What problems is Kickserv solving and how is that benefiting you?** It provides efficiency in field service management and provides comphrensive solutions of the problems **Official Response from Shannon Ketchum:** > Thank you for leaving us a review. We aim to provide a very user friendly app with an intuitive user interface and are pleased to hear that we are meeting that goal! Please feel free to contact us at support@kickserv.com if you have any questions or need assistance. ### 6. Kickserv has been helpful in keeping our Client Management in order **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon O. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Kickserv?** We use Kickserv everyday to schedule appointments with clients and send them updates regarding when we are on our way to see them. **What do you dislike about Kickserv?** The app needs some improvements, not all information is easy to access in the app. **What problems is Kickserv solving and how is that benefiting you?** Kickserv has helped our business by consolidating our scheduling, client management software and accepting digital payments. **Official Response from Shannon Ketchum:** > Hello Brandon, we appreciate your feedback. We'd love to hear some more specifics about what you think about the app and suggestions for improvement. Our product team is open to conversations with existing users to hear their thoughts. If you'd be interested in speaking with them, please send an email to marketing@kickserv.com and I'll pass along your information. ### 7. Easy to use and customize tool to automate work **Rating:** 5.0/5.0 stars **Reviewed by:** Laure A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Kickserv?** I like this tool because it automates our processes and offers a mobile application to always be online. I also like that it is excellent for its flexibility and its user interface, in addition you can manage invoices and budgets in a simple way. **What do you dislike about Kickserv?** It is an excellent software for which I have no complaints. **What problems is Kickserv solving and how is that benefiting you?** Kickserv helps our team a lot to add new images, perform automatic billing effeciently, deal with our problems, improve schedules and everything is going great on the rigth track. **Official Response from Shannon Ketchum:** > Hi Laure, we really appreciate you taking the time to leave us a review. We know it takes time out of an already busy day to do so, but we very much appreciate it. If you have any feedback for us, please feel free to start a chat out of the application. Our Success Managers are available to help you! ### 8. Best scheduling software for $ **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Kickserv?** Kickserv has kept me on schedule and track advertising. Keeps track of work income and taxes. Great to have at the end of the month **What do you dislike about Kickserv?** I really haven't had and issue other than the new credit card processing on App on phone **What problems is Kickserv solving and how is that benefiting you?** Helps with state and local tax and Federal filings **Official Response from Shannon Ketchum:** > Hi Jeff, we appreciate you taking the time to leave us a review. It's always nice to hear how Kickserv is solving problems our customers are facing. Anything we can do to help make your job a little bit easier is a win! Please let us know if there is any way we can assist you. Our Customer Success Team is always available. ### 9. Stop looking, you found it **Rating:** 5.0/5.0 stars **Reviewed by:** Philip R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kickserv?** I really like that Kickserv doesn't try to be anything it's not. Some products attempt to be a one-stop application for absolutely all business needs at the expense of being good at any of them. Kickserv is a fantastic application for handling estimates, jobs, and invoices. The way it's been architected allows you to very fluidly go from just using basic functions to working in more and more features. All the knobs are there, but it's really easy to get started using just a few of them. Growth potential is really on you. Being both an end user and our company's administrator, I see both sides of the usage coin. **What do you dislike about Kickserv?** My single largest complaint is that I can't customize the mobile device view of what customers see when looking at an estimate/invoice. I get why that decision was made; I just happen to disagree with it. The support staff is very responsive and, unlike some companies, they actually do listen to what their users say. They welcome suggestions and it's not uncommon to see them implemented down the road. **What problems is Kickserv solving and how is that benefiting you?** We use Kickserv as our single source-of-truth for our customers, their invoices, accepting payments, analytics, and office reminders. We've field-tested a number of similar systems and we keep coming back to Kickserv. **Official Response from Shannon Ketchum:** > Hi Philip, thank you for taking the time to leave us such an in-depth review. We really do listen to the feedback we receive and our success managers look forward to talking to customers (really!) We want to make service simple for all of our customers and that means staying focused and not chasing every squirrel that pops by. We hope you always feel free to provide us with suggestions. ### 10. Great Dispatch Program for Small Service Business **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kickserv?** We are a small locksmith shop that has been using KickServ for a few years. We really like it. It has good function on both the web interface and the mobile app. Pricing is reasonable for a shop with a small number of technicians. It is easy to set up and tracking calls from start to finish. The search on the web interface works really well. The mobile app is very convenient for the techs and viewing calls and taking payments is not complicated. The sync with QuickBooks Desktop and Online both work well. We are currently on QuickBooks Online. All of the parts and pricing from QuickBooks Online will sync to the KickServ app so that you have parts and pricing available. **What do you dislike about Kickserv?** We would like to see something a little different for card payments. We like Stripe as a processor. We only have about 25% success reading a credit card using the camera. The embossed numbers work well, but any card with printed numbers we don't even bother trying. We would like to see some sort of Bluetooth reader that we can use for the cards. I'm sure that adds its own set of complications. The search functions on the mobile app are a bit complicated and could use some work. **What problems is Kickserv solving and how is that benefiting you?** Scheduling, making sure that paperwork/invoicing is completed, easy to find customer information and history, making sure that a call gets followed up on whether it is for service or an estimate **Official Response from Shannon Ketchum:** > Hi Kevin, we really appreciate your feedback. We know you are busy and we appreciate you taking time out of your schedule to leave us a review. Your credit card payment feedback is being passed along to the product team. Hopefully we will have an improvement to report in the near future. Have a great day! ### 11. KickServe **Rating:** 5.0/5.0 stars **Reviewed by:** Norma C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Kickserv?** What I like the most is that it is very user friendly. **What do you dislike about Kickserv?** the customer service pop-ups at all times **What problems is Kickserv solving and how is that benefiting you?** it is keeping all work orders in 1 place. **Official Response from Shannon Ketchum:** > Hello Norma, thank you for taking the time to leave us a review. We try to keep the pop-ups at a minimum, but we appreciate your feedback. We will work to prioritize better to ensure they are relevant and less frequent. ### 12. Kickserv review **Rating:** 2.0/5.0 stars **Reviewed by:** Aaron S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Kickserv?** Allows me to customize reports and follow orders **What do you dislike about Kickserv?** The app and browser versions don't allow for the same features to be used **What problems is Kickserv solving and how is that benefiting you?** Track customer status and set appointments **Official Response from Shannon Ketchum:** > Hello Aaron, thank you for your feedback. We are disappointed that you only gave us 2 stars and would invite your feedback on how we can improve the application to give users a better experience. We have recently hired a dedicated mobile developer and he is already making great improvements with many more to come. If you have any specific suggestions, please feel free to reach out to support@kickserv.com and we will pass them along to the product team. ### 13. it has help to solve mayor issues on work following **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime O. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Kickserv?** That let me control all the employes and give information of services in advance **What do you dislike about Kickserv?** we need more custom fields and a way of traking customer purchase orders **What problems is Kickserv solving and how is that benefiting you?** tracking of employes **Official Response from Shannon Ketchum:** > Hello Jaime, thank you for taking the time to leave us a review. On our subscription plans Standard and above, you can create custom fields. That may be something you can look into down the road. Thank you for choosing Kickserv! ### 14. Outstanding Service **Rating:** 4.5/5.0 stars **Reviewed by:** Lalit S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2023 **What do you like best about Kickserv?** There are many different ways to automate your business processes but KickServ is different. They have a built-in solution for any of your business needs. I can use KickServ to communicate with our clients about your availability, estimate their projects, and support their needs. **What do you dislike about Kickserv?** In terms of its functionality, I had not any complaints about this software, So I have no reason to complain. **What problems is Kickserv solving and how is that benefiting you?** I've been using KickServ for a few months now and I've been very happy with it. The interface is straightforward and easy to use. Every time I need to change something, the interface is intuitive. I use it for scheduling, assigning jobs to employees, managing workflows and tasks, and even communicating with my customers. It's an ideal replacement for email and phone calls. **Official Response from Shannon Ketchum:** > Hi Lalit, thank you so much for your feedback. We're thrilled that Kickserv is intuitive and has improved your workflow. We're here for you if you have any questions as you're diving deeper into the software. Please don't hesitate to reach out. ### 15. Way better than SharePoint **Rating:** 5.0/5.0 stars **Reviewed by:** M. O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Kickserv?** User-friendly; easy to customize; many helpful tools; super helpful customer service **What do you dislike about Kickserv?** The # of allowed users should be better distributed among the different available packages. **What problems is Kickserv solving and how is that benefiting you?** KickServ is the best alternative to MS SharePoint. I do not have to code anything myself to be able to gain all the functionality needed. **Official Response from Shannon Ketchum:** > Thank you for taking the time to leave us a review. We greatly appreciate your feedback! We aim to make Kickserv easy to use so that you don't have to write any code or read a lengthly manual. Please feel free to contact us anytime if you have questions/comments. ### 16. An Outstanding Customer Relations Management Software Platform for Service Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Doug H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Kickserv?** The calendar is wonderful; Support is EXCELLENT; the Quickbooks interface works well, and the invoicing and financial reporting are just what we need. The Stripe interface is a game changer. **What do you dislike about Kickserv?** The technician mobile app could use some work to make it easier to use; Some of the standard reports could be improved for our needs; It would be nice to have the ability to pay for changes to be made that would better meet our needs. **What problems is Kickserv solving and how is that benefiting you?** Our field technicians can see their schedules, add notes and images, and see what has been done for our customers in the past. We are able to do invoicing efficiently, collect payments effectively, and deal with AR issues easily. We are able to quickly coordinate schedules, and make good plans for work. **Official Response from Shannon Ketchum:** > Hello Doug, thank you for the review. We are very focused on enhancing the mobile app and are in the process of hiring a new developer that will be dedicated to the mobile app. We are currently interviewing for that position. We really appreciate your feedback and hope to announce some updates soon. ### 17. Great Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Jon D. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Kickserv?** we have been using kickserv for a few years now on a small scale about 6 months ago we brought the whole company on board we had some growing pains but Chris and Abe at tech support walked me through every question I had. **What do you dislike about Kickserv?** Most of the probles I have had with Kickserv have been user error or in the syncing process with quickbooks desktop. From what i understand most of these problems have been resolved with quickbooks online. **What problems is Kickserv solving and how is that benefiting you?** Scheduling billing and keeping track of customeras **Official Response from Shannon Ketchum:** > Hi John, thank you so much for taking the time to leave us a review. We really appreciate. I'll share your comment with Chris & Abe. They always like to hear from our customers. They really are top notch! ### 18. Exceptional so far. **Rating:** 5.0/5.0 stars **Reviewed by:** Peter G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Kickserv?** For a small independent servicer, has all the required features I need. Plus, the integration with Stripe is fantastic. **What do you dislike about Kickserv?** You can't seem to do all functions within the app (vs the web app). Tough to determine if reminder notifications have been sent. **What problems is Kickserv solving and how is that benefiting you?** CRM Invoicing Payment **Official Response from Shannon Ketchum:** > Hi Peter, thank you for your review. We're glad you are enjoying the benefits of the program and that we can help you manage your business. We are aware of the web vs app functionality and the good news is that we recently hired a dedicated mobile developer whose soul focus will be on improving the app. Stay tuned for some exciting updates coming soon! ### 19. Great way to organize jobs and keep up with customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kickserv?** It is a great way to keep track of customers and jobs. Very easy to learn and navigate both the website and the app. The Kickserv team was very helpful with any questions I had. **What do you dislike about Kickserv?** I wish there were subcategories in the items list. My business covers a broad range of services, making for a very long list of items. Breaking it down into subcategories would make it easier and faster for the technicians to log the appropriate data. **What problems is Kickserv solving and how is that benefiting you?** Kickserv is getting us away from a paper ticket system and the nightmare of keeping up with them. It also helps me track the jobs on hold and the actions taken to resolve the problem and complete the job. **Official Response from Shannon Ketchum:** > Hi Stephen, thank you so much for choosing Kickserv and taking the time to leave us a review. Our goal is to provide you with an easy to use solution and keep you from dealing with all of that paperwork that is very hard to manage. We want you to know that we welcome your suggestions on how we can improve Kickserv. Please feel free to leave suggestions on our Product Board https://kickserv.productboard.com/portal/1-product-portal/tabs/487a13eb-7f72-44fa-85e2-f468f9f4981d ### 20. Kickserv is a great help for our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Michele W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Kickserv?** I like the ease of use. Support is good, easy integration with Quickbooks. **What do you dislike about Kickserv?** Sometimes gets glitchy. But, support is good so usually can address it right away. **What problems is Kickserv solving and how is that benefiting you?** Used to use Yahoo or Google calendar to schedule our customer's jobs. Kickserv is much easier to use. **Official Response from Shannon Ketchum:** > Hi Michele, thank you so much for taking the time to leave us a review. We really appreciate your feedback and are always thrilled to hear how pleased out customers are with the support they receive. We pride ourselves on providing excellent support to our customers! ### 21. Works for us. Great balance between performance, features and price point for our small buisiness. **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Kickserv?** Job and client management work well for us. Expensing jobs for our subcontractors has been much easier with the software. **What do you dislike about Kickserv?** The schedule is decent but I'd like some more options when veiwing. Resizing, colors, layout options could be helpful. Some syncing issues with QB but still functional. **What problems is Kickserv solving and how is that benefiting you?** I'm able to invoice our projects more accurately. We're able to track time on the jobs better and stay on top of progress. **Official Response from Shannon Ketchum:** > Hi Daniel, thank you for taking the time to leave us a review and for your valuable feedback. I'll pass along your comments to the Product Team for consideration for future releases. We appreciate you! ### 22. KickServ Serves Well **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Kickserv?** KickServ offers one place for scheduling, billing, & invoicing. It is super convenient, user friendly, and very organized. **What do you dislike about Kickserv?** I have not found any downsides to using KickServ. **What problems is Kickserv solving and how is that benefiting you?** KickServ was THE solution to keeping up with customers. **Official Response from Pete Mckesson:** > That is perfect. Having a single place that the entire team can go to find all parts of the job and the field crew's schedules is one of our main purposes. ### 23. Great CRM to grow your business **Rating:** 5.0/5.0 stars **Reviewed by:** Jason F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kickserv?** Kickserv is very user-friendly and easy for everyone in the office to learn. That said, it is also effortless for our entire staff to stay on the same page with our customers. **What do you dislike about Kickserv?** Lack of integrations to different services can be a bit of a downfall, but with their public API, it is possible to connect to any other software that offers an API. **What problems is Kickserv solving and how is that benefiting you?** Kickserv has almost eliminated the use of paper in our office, redundancy created by paper copies of our estimates, and with the ability to put notes on the jobs the whole staff stays up to date with any contact made with the customer. **Official Response from Shannon Ketchum:** > Thank you for taking the time to give us your feedback Jason. We welcome suggestions from our end users, so if you have specific integration requests, please send them our way. ### 24. Easy to Use & Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Kickserv?** ease of use, lots of tracking features have been added in recent years that are great also **What do you dislike about Kickserv?** I wish the search feature was a little more in-depth (like being able to search for tags instead of having to run a report ) **What problems is Kickserv solving and how is that benefiting you?** It is our basic CRM system and scheduling software and invoicing while syncing with QuickBooks Online **Official Response from Shannon Ketchum:** > Hi Rachel, thank you for leaving us a review! I'm so glad to hear that you are enjoying the new tracking features. We very much appreciate your input. I'll pass that along to the Product Team. We listen to customer input when determining what new features to add to the product. ### 25. New to Kickserv **Rating:** 4.0/5.0 stars **Reviewed by:** Jenn H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Kickserv?** We really like that Kickserv syncs with Quickbooks. Helps us keep all of our accounting and scheduling in one spot. **What do you dislike about Kickserv?** a few things we have found that we do not like are not automated terms for different customers we have and the invoice numbers do not sync up with QB. **What problems is Kickserv solving and how is that benefiting you?** dispatching and faster billing on our end **Official Response from Shannon Ketchum:** > Hi Jenn, thank you so much for taking the time to review Kickserv. We very much appreciate your input. Please contact our Customer Success Team to discuss the QuickBooks syncing issues you are having. They may have a solution for you. You can start a chat by clicking on the black bubble with the ? from the app or website. ### 26. User-Friendly Software **Rating:** 4.0/5.0 stars **Reviewed by:** Anu K. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about Kickserv?** I like the ability to easily reschedule, create my schedule from any phone or device and have the app sync with my business data. The user interface is very easy to use and customer support is also good. **What do you dislike about Kickserv?** The only downside to this product is the lack of tech support. I would like to see some more. **What problems is Kickserv solving and how is that benefiting you?** I would like to say that Kickserv has been a lifesaver for my business. It has made our workload more manageable and made us more productive. I know that Kickserv is a cloud-based CRM system but it has so many other features that make it more than just a CRM system. We are able to see what we have, what we need to do next, and what people have done. **Official Response from Shannon Ketchum:** > Hello Anu, and thank you for choosing Kickserv and taking the time to leave us a review. Our team is very focused on providing good tech support and we're sorry to hear that you feel it's lacking. Please feel free to reach out to us any time using the chat bubble through the app and one of our representatives will respond as quickly as possible and get you the help you need. ### 27. Kickserv Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Darrian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Kickserv?** Very user friendly. Techs love it in thr field. Clients love the client portal. **What do you dislike about Kickserv?** Honestly only the mobile app. It is good but some users have issues on their androids. **What problems is Kickserv solving and how is that benefiting you?** Job management overall. Able to kee .files **Official Response from Shannon Ketchum:** > Hello Darrian, thank you so much for taking the time to leave us a review. We hear you on the mobile app. In fact, we just signed on a dedicated lead mobile engineer, so you can look forward to some new mobile updates in the near future. Thank you for being a valued customer. ### 28. Exceptional Service **Rating:** 4.5/5.0 stars **Reviewed by:** Sambit M. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Kickserv?** The techs are using Kickserv for scheduling. I love how it is constantly improving. I like the e-mail updates that I get when the software gets an update. It has a simple-to-use interface. **What do you dislike about Kickserv?** As far as I am concerned, uploading too many attachments is the only thing I think dislike about Kickserv. **What problems is Kickserv solving and how is that benefiting you?** I use it for estimating. It has the ability to keep track of all our customers. It has a customer portal that allows the customer to view their service history, request service, and scheduled it. **Official Response from Shannon Ketchum:** > Hello Sambit, thank you for your review. We are glad to hear that Kickserv is solving the issue of tracking your customers. We know it's a common issue in service businesses. Please let us know if there is anything we can help you with. ### 29. President **Rating:** 5.0/5.0 stars **Reviewed by:** John V. | President, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2016 **What do you like best about Kickserv?** Very simplified yet powerfuil CRM system. Doesnt take days n days of training new staff, and has all the functions we need to be successful Have been using for over 10 years, and have reffered numerous other contractors . Great people to work with. For the cost and benifits nothign comes cluse, we review every year and have stayed with Kickserv every year **What do you dislike about Kickserv?** could use some more automated features like apt reminders for customers and intergrated map that we can pull up customer location n see when someone is near area **What problems is Kickserv solving and how is that benefiting you?** Easy scheduling, customer records, customer notes and team access. **Official Response from Shannon Ketchum:** > Hi John, thank you so much foreign a Kickserv customer for over 10 years! We're so happy that it works so well for your company and we appreciate your feedback. We are constantly working on the product and you're welcome to leave suggestions on our Product Board at any time https://kickserv.productboard.com/portal/1-product-portal/tabs/487a13eb-7f72-44fa-85e2-f468f9f4981d ### 30. Excellant System for a Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kickserv?** I like how user friendly Kickserv is - between the computer application and the app it helps our guys and office staff stay productive. **What do you dislike about Kickserv?** I really don't have any complaints - the system does everything I need it to do. **What problems is Kickserv solving and how is that benefiting you?** The Search feature helps us find accounts right away - there is no second guessing it keeps us staying productive. **Official Response from Shannon Ketchum:** > Hi Carrie, thank you for the review. Please feel free to share your feedback at any time if you have any questions or suggestions. Our team is here to ensure your experience is always a positive one. ### 31. Excellent Tool with Excellent Serveice **Rating:** 4.5/5.0 stars **Reviewed by:** suhana R. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Kickserv?** I've been using Kickserv for about a year now and I've been extremely happy with the results. I've been able to keep up with my work from home with ease and without any problems. It's so easy to use and I'm absolutely happy with my purchase. **What do you dislike about Kickserv?** Sometimes it takes a while for the servers to load, but this is usually only for a minute or two until it gets to the point where it can load. **What problems is Kickserv solving and how is that benefiting you?** I've been able to keep track of my tasks by using the work task scheduler that is included with the program. I can also view real-time updates of my tasks and their status. **Official Response from Shannon Ketchum:** > Hello Suahan, thank you so much for leaving us a review. I have passed along your comment regarding load times to our product team. We appreciate your feedback. ### 32. Kickserv kicks service in gear **Rating:** 5.0/5.0 stars **Reviewed by:** Erin N. | Bookkeeper/HR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Kickserv?** The ease of importing Quickbooks into KickServ. All my data was there. Also, I can be working on several tasks within KickServ, which continues doing the work in the background. No more waiting for the program to catch up, so you can move forward. **What do you dislike about Kickserv?** I don't particularly appreciate that it imported all my sales from every customer in our database. I wish I had the option to pick and choose which customers we wanted to utilize in our database **What problems is Kickserv solving and how is that benefiting you?** Routing. We have 250+ routine customers on maintenance. Our system got a bit out of hand and routing started to become very inefficient. Kickserv has helped immensely in allowing us to streamline once again. **Official Response from Shannon Ketchum:** > Hello Erin, thank you for your review. We are so glad that your routing has become more manageable using Kickserv. We welcome your feedback, so please reach out to us if you have any suggestions on ways we can improve product performance. ### 33. Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Devesh J. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Kickserv?** It has been a great tool for us to track our customer service interactions with our clients. Kickserv is a complete and cloud-based customer service software that provides great support for our business. **What do you dislike about Kickserv?** My expectations were not met by the time tracking feature. I was expecting it to be more automatic, with fewer user inputs, which would lead to fewer errors. **What problems is Kickserv solving and how is that benefiting you?** It has enabled us to easily manage the sales process, track work orders, and communicate with our customers. Additionally, Kickserv is a great tool for our employees to track their inbound and outbound calls. **Official Response from Shannon Ketchum:** > Hello Devesh, we appreciate your feedback and thanking for taking the time out of your schedule to leave us a review. I will pass along your feedback regarding the time tracking features to the development team. ### 34. User friendly scheduling/dispatch program **Rating:** 4.5/5.0 stars **Reviewed by:** Darcy K. | Strategic Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Kickserv?** KickServ is very customizable. We're able to create different event types based on our company. I like that we are able to color code assignments. We use the program to dispatch our field-based employees, it's great the 'dispatches' are delivered as a text message. **What do you dislike about Kickserv?** The KickServ servers are sometimes slow. Sometimes it takes minutes to load and minutes to create any repeating events. It would be great if the program had an 'add all' feature when assigning people to an event or the ability to assign multiple people at once. I often have to add 40 people to one event (one by one). It would also be nice if all of the notifications (dispatches) came from the same phone number; if a field-based employee has 8 events per day they will have several different phone numbers texting them. **What problems is Kickserv solving and how is that benefiting you?** KickServ keeps our entire staff on schedule. We have 50+ employees and we all operate using KickServ daily. We are able to quickly create events, notify employees, and update the events as they are completed. The desktop version is very easy to read, since it is color-coded it is visually appealing to look at. **Official Response from Pete Mckesson:** > We hear you, Darcy. Sounds like your organization is growing like ours. We have almost doubled our development team this year as well as organized our product team better. This issue with creating jobs with many technicians has our attention and will be solved soon. Stay tuned for more. Thank you for the review. ### 35. Great Tool with great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi B. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2022 **What do you like best about Kickserv?** This software is extremely user-friendly and simple to grasp. It assists me in coordinating various events based on the demands of the company. Its customer service representatives are exceptional. **What do you dislike about Kickserv?** Work on improving the mobile version's performance. It occasionally fails to keep functioning. It is more expensive compared to other market alternatives. **What problems is Kickserv solving and how is that benefiting you?** The calendar and scheduling features make it much easier to plan out your day's activities. Throughout the process, we can share information with clients, customers, and servicemen all at the same time. **Official Response from Shannon Ketchum:** > Thank you Ravi, for your input. We greatly value your opinion. We are aware that our mobile application needs improvement and that is an area of focus for us in the coming months. We look forward to introducing improvements soon. ### 36. Their customer service is top notch ! They never fail to be there for you every step of the way. **Rating:** 5.0/5.0 stars **Reviewed by:** Esmeralda C. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Kickserv?** What is most helpful about Kickserv is their intergrations with other apps such as QuickBooks or Stripe. They make it very easy for the consumer to navigate the app as well. This is perfect for a small, starting business ! **What do you dislike about Kickserv?** I am not a huge fan of their mobile app because it limits you to some features the desktop site has. **What problems is Kickserv solving and how is that benefiting you?** I have not had any problems thus far **Official Response from Shannon Ketchum:** > Esmeralda, we really appreciate you taking the time to leave us a review. Our team works very hard to provide excellent customer service and we're glad it shows. We are focusing on improvements to the mobile application, so stay tuned. Good things are on the horizon. ### 37. Best tool for Scheduling and Planning. **Rating:** 4.5/5.0 stars **Reviewed by:** Sarthak P. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Kickserv?** Its drag and drop feature makes it awesome. I appreciate being able to provide the clients with a detailed invoice for the job along with remarks and history. Its customer supports is very well. **What do you dislike about Kickserv?** I wish it should provide an inventory feature in the future. Certain reporting functions require updates. It is quite difficult to understand for a new employee. **What problems is Kickserv solving and how is that benefiting you?** It includes a variety of filters you can use to access only the information you need, keeping everything neatly arranged. We can easily schedule the tasks and its invoice feature helps me a lot. **Official Response from Shannon Ketchum:** > Sarthak, thank you so much for providing us with a review. We would be more than happy to answer specific questions regarding reports. You are welcome to contact us using the chat bubble on the app and we can help you find what you are looking for. ### 38. Part of Our Recipe for Success! **Rating:** 5.0/5.0 stars **Reviewed by:** Kurt H. | General Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Kickserv?** We really appreciate the recent surge for improvement and added features with Reach Local. The fact that clients can approve their estimate, and pay their invoice online is fantastic. Also love the client portal feature and the ability to quickly upload photos **What do you dislike about Kickserv?** Glitches and growing pains, but there are always bound to be those **Recommendations to others considering Kickserv:** Take advantage of all the training so you can utilize all of the features. We need to learn more and on a regular basis as the new features and improvements roll out **What problems is Kickserv solving and how is that benefiting you?** Interacting, responding and moving clients through the cycle quickly! **Official Response from Pete Mckesson:** > Kurt, you have been one of our biggest fans for many years and we really appreciate your feedback and insights. We are happy to be a part of your success. ### 39. Very good tool easy to use and configure and works well so far **Rating:** 5.0/5.0 stars **Reviewed by:** Fabricioz F. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Kickserv?** What I like the most is the ease of use and its user interface is good and modern, I liked that you can quickly learn and configure the tutorials when your register and the video was essential to understand how it works. **What do you dislike about Kickserv?** Sometimes it really doesnt work very well and I see problems and slowness and job tracking fails. **What problems is Kickserv solving and how is that benefiting you?** It is a great solution despite some difficulties we had, it solves the problems in our projects and helps to get important information. **Official Response from Pete Mckesson:** > We are glad that you found the site updated and easy to use. The tutorials and videos have been a hit. Thank you again for your time. ### 40. Excellent user experience and helps keep me and my technicians on contact with our customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca P. | Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Kickserv?** Keeps estimates in the system and even work completed to easily access on-demand when customer requests urgent service. You know exactly what and where the status of the estimate is. **What do you dislike about Kickserv?** Must have internet connection sometimes causing delays when serving customers in rural areas with no cell reception even. Nothing Kickserv can really do about this. **What problems is Kickserv solving and how is that benefiting you?** Helping to keep customers, technicians, and owner in the loop during the entire business process. Many customers are requesting service over a year after the estimate has been completed. This really helps us find bida in a quick and easy way. **Official Response from Pete Mckesson:** > Thank you Rebecca. This review coming from a true technician means a lot. We want this to assist you in the field and make your day more profitable. ### 41. Kickserv. Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | Sales Wizard, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Kickserv?** The best thing about kickserv is the value point of the software. It is extremely user-friendly. The app works well, mostly. Customer service is really great. A+ **What do you dislike about Kickserv?** The worst part about using Kickserv is the updates. The software is being fine-tuned constantly and this results in some changes taking place. The app also requires force closes too often. **What problems is Kickserv solving and how is that benefiting you?** Kickserv devs seem to be constantly updating and upgrading their software which helps to meet and solve any of the issues with complacency. There have been issues solved like this. **Official Response from Pete Mckesson:** > Thank you Andrew for taking a moment to share. As we say all the time it has to be easy so it does not take away from your primary job at hand. And sorry for any disruptions while we continue to iterate on the product. The technology is constantly improving and we want to have the best installed. ### 42. Great CRM for service business **Rating:** 5.0/5.0 stars **Reviewed by:** Ernie O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Kickserv?** simple to use and works great with the mobile app for field teams. **What do you dislike about Kickserv?** reports could be better. providing better KPI for sales and marketing. **What problems is Kickserv solving and how is that benefiting you?** helping me keep track of following up on new leads as well as keeping track of my recurring services. **Official Response from Pete Mckesson:** > Perfect! Thank you Ernie. We know from experience that being mobile and having your data at hand is what its all about this days. We have report improvements on the workbench. The engin is there and now we just have to mount it into the application. Stay tuned for more. ### 43. Great CRM for variety of businesses specially Home service and construction **Rating:** 4.5/5.0 stars **Reviewed by:** Varand Z. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Kickserv?** Easy to use. variety of permissions for each user **What do you dislike about Kickserv?** I wish we could have custom platforms for each user. Specially sales people **What problems is Kickserv solving and how is that benefiting you?** Pretty much having everything on calender and having everyone access to it. Makes everything easy and organized **Official Response from Pete Mckesson:** > Thank you Verand. We are so happy that the program is working for you so well. While using the permissions also look into using tags. Tags are a great way to identify and report on specific data. If you'd like more help with developing a solution for sales people drop a question in our chat bubble or email support@kickserv.com ### 44. Great Product, Even Better Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Kickserv?** Ease of Use, Great Customer Service. Scheduling Great Customer Service **What do you dislike about Kickserv?** No Downside The app was problematic. Changes made a huge difference. All working Well Recurring reminders would be nice Recurring reminders. Happy with everything else **What problems is Kickserv solving and how is that benefiting you?** Managing service scheduling and invoicing. **Official Response from Pete Mckesson:** > Helping manage your service schedule and invoicing. Very nice. That is the core of what we do. More to come. Thank you Kenneth. ### 45. Highly reliable and accessible. Intuitive and full of features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Kickserv?** They communicate proactively and respond to questions and request in a timely manner **What do you dislike about Kickserv?** Not much. They've got the service industry covered. I would like to see them add a "reminder" function for customers that see annual follow ups. **What problems is Kickserv solving and how is that benefiting you?** I am a one-man business and the integrated customer appointment reminders 24 hours ahead of time via email and text are extremely valuable. I looked into several other systems and KS is critical to running my business. **Official Response from Pete Mckesson:** > Our customer service is second to none. We rate 5 stars or 98% consistently for years with our small and responsive team (Abe, Chris, and Shelby) The annual reminders are there. You just need to add it to your schedule as a "Follow-up job" with a note to your customer and your staff. Works great. ### 46. Excellent App easy to use and navigate. Kickserv is very user friendly a must use system. **Rating:** 5.0/5.0 stars **Reviewed by:** Juan V. | Management service, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Kickserv?** I can upload pictures of all potential jobs. **What do you dislike about Kickserv?** I don't dislike anything about Kickserv Kickserv work perfect **What problems is Kickserv solving and how is that benefiting you?** All business problems. Kickserv is more up to date then any other system I've seen. **Official Response from Shannon Ketchum:** > Thank you so much Juan. We are glad you find Kickserv so easy to use. ### 47. Great business partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Kickserv?** The software is easy to use and learn. The support staff are friendly, local, and eager to help. **What do you dislike about Kickserv?** The customization options are not as robust as one may like. **What problems is Kickserv solving and how is that benefiting you?** They solve our need to run our daily business through one piece of software. While it doesn't cover everything it is exactly what we needed to take our business to the next level. **Official Response from Pete Mckesson:** > A supportive partner in your business is what we want. We have had a 98% customer satisfaction rating with our support team year after year. We are here for you. Thank you. ### 48. Satisfactory **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Kickserv?** The calendar function of kickserv, as well as the ability for kickserv to sync with quickbooks. **What do you dislike about Kickserv?** Kickserv doesn't do everything that we need it to do, therefore we are utilizing other tools for CRM and VOIP functions. **What problems is Kickserv solving and how is that benefiting you?** Kickserv helps us to better manage the time for our crews and helps us to avoid scheduling conflicts. **Official Response from Pete Mckesson:** > Having that calendar everywhere you go as well as sync'ing with Google calendar makes you very mobile. The sync'ing with QuickBooks is what put us on the map. We were one of the first to do this in 2008 and continue to lead with this feature. ### 49. Streamlines Our Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Kickserv?** I like that it's an easy app for our crew to use. **What do you dislike about Kickserv?** Need better way to track time on each job. Some info vanishes at the end of the day. **What problems is Kickserv solving and how is that benefiting you?** Helps the crew to know what projects we have and what they need to do for each project. Also helps us capture some change order info. **Official Response from Pete Mckesson:** > We have built this system with the field crew in mind. It starts with the team in the field receiving their job instructions and being able to deliver service to your customer better than the customer expected and better than your competition. We do that with better and faster data. ### 50. Cabinet & Flooring company thriving with KS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2022 **What do you like best about Kickserv?** Allows my employees to collaborate like we have never been able to before **What do you dislike about Kickserv?** Poor sales/crm functionality. It needs more sales pipeline features **What problems is Kickserv solving and how is that benefiting you?** Project collaboration. All key employees involved on a project can share info, notes, photos **Official Response from Pete Mckesson:** > Fabulous review! This is why we work so hard each day. To create this effect on growing home service businesses. As our development and product team grows this year you will see more sales CRM functionality. Stay tuned. ## Kickserv Discussions - [Does your service integrate with QuickBooks® Online?](https://www.g2.com/discussions/quickbooks) - 2 comments, 1 upvote - [What are the system requirements?](https://www.g2.com/discussions/requirements) - 1 comment, 1 upvote - [How secure is my data?](https://www.g2.com/discussions/security-760fe53a-e1b5-4195-a3e9-a9b81cad38fe) - 1 comment, 1 upvote - [Is Kickserv right for my business?](https://www.g2.com/discussions/business-type) - 1 comment, 1 upvote - [What is Kickserv?](https://www.g2.com/discussions/kickserv) - 1 comment, 1 upvote - [View Kickserv pricing details and edition comparison](https://www.g2.com/products/kickserv/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A43%3A41+-0500&secure%5Bsession_id%5D=3b3cceeb-2dfb-4a9a-9da9-f5f9435910ab&secure%5Btoken%5D=a0827be6064a33b5a457e0ae5795eaa67389beb41d14cc993fedaec269483bf9&format=llm_user) ## Kickserv Integrations - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) ## Kickserv Features **Customer Management** - Self-Service Portals - Customer Profiles - Communication Tools **Before the Job** - Calendar - Dispatch - Roles - Booking **Service Management** - Field Scheduling - Ticketing - File Attachment - Estimates and Invoicing **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Business Management** - Multi-site Management - Point of Sale - KPI Tracking and Reporting - Contract Management **After the Job** - Reports - Invoicing **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Kickserv Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (501 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - 4.3/5.0 (198 reviews)