Joan Reviews & Product Details

For how well it integrates with our existing Outlook calendar and for multiple users, we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it), and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment, but it will get used frequently, and having the scope to add more later could be really helpful as our business grows. Review collected by and hosted on G2.com.

Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier, which we were not expecting. We also needed our IT contractors to sort out the calendar system as this was not something we had permissions for, so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team, though, we were quickly up and running, and the system now is easy to use. Review collected by and hosted on G2.com.

I appreciate the simplicity of the devices and the options available within the backend setup. There is a lot of control for conference rooms, and I like how specific you can get with what is in the room, seats, and floors. We use Microsoft 365 and integrating that into our account was simple and allows for us to have a greater control of identity.

The sync between Joan and Office 365 is often enough that last-minute meetings show up so we don't have to worry about being double-booked. Several employees were excited to easily see if the conference room was booked or not and when an active meeting is happening, it's even easier to identify. The ease of quickly adding a meeting at the Joan device has been great for our Leadership when they've had impromptu meetings with clients.

Pricing is reasonable with the base price and a simple add of new devices as you need them. The conference room devices, we use the Joan 6E for now, allow for several ways to get them connected to our network and look sleek on our walls.

Support was quick to assist us when we had an issue getting the sync working, but that also turned out I didn't correctly read the well written documentation. Review collected by and hosted on G2.com.

Sometimes the backend can be difficult to navigate if only because there are so many features to go through and configure. Once configured, it's not bad, but there are a lot of options! Review collected by and hosted on G2.com.

I like that I can book my desk, see the map, and choose the day I want to book for and I can also see who are coming to office on which days. So I can plan my office visit based on who I want to meet if I have some questions or meetings scheduled. Review collected by and hosted on G2.com.

When i try to remove my desk booked and book something else there is no easy way to do it. Review collected by and hosted on G2.com.

Joan is simple, intuitive, and reliable. It makes it easy to quickly find available desks and book them without any hassle. Review collected by and hosted on G2.com.

Joan makes desk booking straightforward, but the availability view could be clearer, and it isn’t always easy to quickly see where colleagues are seated. If the search and visibility features were improved, it would be much faster to find the right desk and make the overall booking experience more efficient. Review collected by and hosted on G2.com.

It's very easy to book tables. I also like to automate it using AI because the API allows it. Review collected by and hosted on G2.com.

Sometimes it takes a bit longer to load, but these are really just minor issues. Review collected by and hosted on G2.com.

What I like most about Joan is how easy it makes managing desk bookings and office attendance. It’s intuitive, user-friendly, and makes workplace organisation more efficient. Review collected by and hosted on G2.com.

There’s not much to dislike, but the user experience could be improved with more flexibility and a smoother booking process. Review collected by and hosted on G2.com.

Very easy to use and intuitive system. We use for room and desk bookings Review collected by and hosted on G2.com.

Not necessarily a downside but it is easy to forget to log in to your desk Review collected by and hosted on G2.com.

I like using Joan for room scheduling and visitor management. I find it incredibly useful for quickly checking room availability for spontaneous meetings and seeing when a room is next available. The visitor management feature is great for streamlining office visits by pre-registering guests. I appreciate the ease of installation and implementation, making it quick to onboard and set up devices for customers efficiently. The customer support is very friendly and knowledgeable, always ready to assist. I also find the Joan devices to be very cost-effective, maintaining optimal battery consumption even after more than seven years in use. For the initial setup, it was a breeze to create the user for the portal, set up the service account, and pair devices with rooms. Review collected by and hosted on G2.com.

Multi-tenant buildings don't work well with Visitor Management and some features like package drop-off are missing. Currently, there's just the option to connect one Microsoft tenant to the portal, and that's an issue for some of my customers. Review collected by and hosted on G2.com.

I use Joan for room booking, and it's easy to set up. The devices are easy to configure by just pairing via the portal and doing basic configuration via a cable connection to a laptop. The initial setup was quite easy. I also like the good battery life — a full charge lasts an appreciable length of time, which takes away the hassle of having to always charge them up. Review collected by and hosted on G2.com.

{"I want a screen touch button for basic configuration, eliminating the wire connection."} Review collected by and hosted on G2.com.

The UI/UX is easy to use and intuitive. It integrates smoothly with our existing Office 365 environment, which made adoption straightforward. Because it’s cloud-based, we don’t run into performance, maintenance, or upgrade issues. Pricing is very competitive, and the support and onboarding experience was excellent. Review collected by and hosted on G2.com.

Joan meets all of our requirements, so there’s really nothing to dislike. Review collected by and hosted on G2.com.