--- title: isolved Reviews meta\_title: 'isolved Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1320 reviews by the users' company size, role or industry to find out how isolved works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 1320 scale: '5' date\_modified: '2026-08-09' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### isolved Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Isolved's **helpful support team** and features immensely beneficial for ease of use and solutions. [(156 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1111208&qs=pros-and-cons#reviews) Users appreciate the **wonderful customer support** from isolved, highlighting their responsiveness and ease of resolving issues. [(145 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1110103&qs=pros-and-cons#reviews) Users commend the **ease of use** of isolved, highlighting its user-friendly design and responsive support team. [(139 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1109784&qs=pros-and-cons#reviews) Users commend the **timely response time** of isolved's customer service, enhancing their overall experience with the platform. [(72 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1117605&qs=pros-and-cons#reviews) Users appreciate the **robust payroll management features** of iSolved, making processes seamless and efficient. [(70 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1111435&qs=pros-and-cons#reviews) Users report **poor customer support** from isolved, citing slow responses and inefficiencies in handling inquiries and issues. [(70 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1108443&qs=pros-and-cons#reviews) Users find Isolved **not user-friendly** , citing issues with screen changes and a need for improved design for ease of use. [(62 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1112351&qs=pros-and-cons#reviews) Users report that Isolved can be **not intuitive** , with frequent changes complicating navigation and access to features. [(58 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1109623&qs=pros-and-cons#reviews) Users feel there is a need for more **features and functionality** in Isolved's payroll portal for improved usability. [(56 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1112942&qs=pros-and-cons#reviews) Users express frustration over the **missing features** in isolved, leading to complications and inefficiencies during updates. [(49 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1118892&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of isolved ##### 1. Helpful Users find Isolved's **helpful support team** and features immensely beneficial for ease of use and solutions. [ See 156 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1111208&qs=pros-and-cons#reviews) See Related User Reviews LC Lisa C. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful Employee Interaction" What do you like about isolved? I love that iSolved allows employees access to so much of their information. It makes it much easier when completing the payroll and tracking time a ![Suzanne C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne C.") SC Suzanne C. Mid-Market (51-1000 emp.) 4.5/5 "All-In-One Payroll Solution with Excellent Support" What do you like about isolved? I like that with isolved, everything is in one place and easy to navigate. I appreciate that I don't have to log into multiple systems to do my job, w ##### 2. Customer Support Users appreciate the **wonderful customer support** from isolved, highlighting their responsiveness and ease of resolving issues. [ See 145 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1110103&qs=pros-and-cons#reviews) See Related User Reviews ![Suzanne C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne C.") SC Suzanne C. Mid-Market (51-1000 emp.) 4.5/5 "All-In-One Payroll Solution with Excellent Support" What do you like about isolved? I like that with isolved, everything is in one place and easy to navigate. I appreciate that I don't have to log into multiple systems to do my job, w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "isolved is a robust, versatile software platform that performs HR, Payroll, Benefits functionality!" What do you like about isolved? isolved is versatile enough to easily accomplish nearly anything that our clients need for their business. Every single day, we are able to provide ex ##### 3. Ease of Use Users commend the **ease of use** of isolved, highlighting its user-friendly design and responsive support team. [ See 139 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1109784&qs=pros-and-cons#reviews) See Related User Reviews LC Lisa C. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful Employee Interaction" What do you like about isolved? I love that iSolved allows employees access to so much of their information. It makes it much easier when completing the payroll and tracking time a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "isolved is a robust, versatile software platform that performs HR, Payroll, Benefits functionality!" What do you like about isolved? isolved is versatile enough to easily accomplish nearly anything that our clients need for their business. Every single day, we are able to provide ex ##### 4. Response Time Users commend the **timely response time** of isolved's customer service, enhancing their overall experience with the platform. [ See 72 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1117605&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Revolutionized Our HR Processes, Stellar Support" What do you like about isolved? I use isolved as our entire HRIS for our company, from when employees fill out their application to their termination or retirement process. I find it LB Leigh Ann B. Small-Business (50 or fewer emp.) 4.5/5 "Efficient and Reliable: iSolved Gets the Job Done!" What do you like about isolved? We’ve had a great experience with iSolved. Their reps are friendly, responsive, and easy to work with. They offer a wide range of payroll and HR solut ##### 5. Payroll Management Users appreciate the **robust payroll management features** of iSolved, making processes seamless and efficient. [ See 70 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1111435&qs=pros-and-cons#reviews) See Related User Reviews LC Lisa C. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful Employee Interaction" What do you like about isolved? I love that iSolved allows employees access to so much of their information. It makes it much easier when completing the payroll and tracking time a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Revolutionized Our HR Processes, Stellar Support" What do you like about isolved? I use isolved as our entire HRIS for our company, from when employees fill out their application to their termination or retirement process. I find it ### 5 Cons or Disadvantages of isolved ##### 1. Poor Customer Support Users report **poor customer support** from isolved, citing slow responses and inefficiencies in handling inquiries and issues. [ See 70 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1108443&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "why iSolved works" What do you dislike about isolved? While iSolved makes many updates and fixes, some of these releases cause other things to break. iSolved does work quickly to resolve problems, but it KS Kayla S. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable System with Plenty of Options" What do you dislike about isolved? We use a Network Partner and sometimes it feels like we don’t get all of the product launches or new feature information. We also have had to figure o ##### 2. Not User-Friendly Users find Isolved **not user-friendly** , citing issues with screen changes and a need for improved design for ease of use. [ See 62 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1112351&qs=pros-and-cons#reviews) See Related User Reviews LC Lisa C. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful Employee Interaction" What do you dislike about isolved? The two part authentification is confusing our employees KS Kayla S. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable System with Plenty of Options" What do you dislike about isolved? We use a Network Partner and sometimes it feels like we don’t get all of the product launches or new feature information. We also have had to figure o ##### 3. Not Intuitive Users report that Isolved can be **not intuitive** , with frequent changes complicating navigation and access to features. [ See 58 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1109623&qs=pros-and-cons#reviews) See Related User Reviews LC Lisa C. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful Employee Interaction" What do you dislike about isolved? The two part authentification is confusing our employees KS Kayla S. Mid-Market (51-1000 emp.) 4.0/5 "Highly Customizable System with Plenty of Options" What do you dislike about isolved? We use a Network Partner and sometimes it feels like we don’t get all of the product launches or new feature information. We also have had to figure o ##### 4. Limited Features Users feel there is a need for more **features and functionality** in Isolved's payroll portal for improved usability. [ See 56 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1112942&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Revolutionized Our HR Processes, Stellar Support" What do you dislike about isolved? Reporting features could be a little bit better. There are a ton of reporting options available, maybe too many. Some of the reports we only use once ![Sagar L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sagar L.") SL Sagar L. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Payroll Management with Dedicated Support" What do you dislike about isolved? There could be improvement in more features and functionality on its payroll portal. ##### 5. Missing Features Users express frustration over the **missing features** in isolved, leading to complications and inefficiencies during updates. [ See 49 mentions ](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1118892&qs=pros-and-cons#reviews) See Related User Reviews ![Suzanne C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne C.") SC Suzanne C. Mid-Market (51-1000 emp.) 4.5/5 "All-In-One Payroll Solution with Excellent Support" What do you dislike about isolved? Sometimes it is difficult to get to the right person to solve an issue. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Revolutionized Our HR Processes, Stellar Support" What do you dislike about isolved? Reporting features could be a little bit better. There are a ton of reporting options available, maybe too many. Some of the reports we only use once ![Suzanne C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne C.") SC Suzanne C. Office & HR Manager Mid-Market (51-1000 emp.) 12/19/2022 "All-In-One Payroll Solution with Excellent Support" 4.5/5 What do you like best about isolved? I like that with isolved, everything is in one place and easy to navigate. I appreciate that I don't have to log into multiple systems to do my job, which makes my tasks much simpler. The customer service is great, as they are helpful in resolving any issues. Review collected by and hosted on G2.com. What do you dislike about isolved? Sometimes it is difficult to get to the right person to solve an issue. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? isolved keeps everything in one place and is easy to navigate, so I don't have to log into multiple systems. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jaylene O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaylene O.") JO Jaylene O. Human Resources and Payroll Director Mid-Market (51-1000 emp.) 8/16/2022 "Reliable HCM with Intuitive Evolution" 5/5 What do you like best about isolved? I've been using isolved for payroll and HCM needs since 2018, and it has been a cornerstone of our HR operations. The platform has grown with our business, evolving into a comprehensive workforce management solution. Having payroll, time tracking, and benefits enrollment under a single login is a game-changer because the data flows seamlessly, significantly reducing manual entry errors. I've watched the interface become more intuitive, and the reporting tools get more robust. They actually listen to user feedback. isolved offers long-term stability without sacrificing modern features, and after seven years, I still haven't found a reason to look elsewhere. Review collected by and hosted on G2.com. What do you dislike about isolved? The only thing I would say that I believe could be improved is developing a solution that helps existing customers implement new changes and understand how they can help them. Sometimes we start and never look back on a product. I have found that the innovative aspect is well ahead of me and my abilities to keep up. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? Having payroll, time tracking, and benefits enrollment under a single login is a game-changer, with seamless data flow significantly reducing manual entry errors. Review collected by and hosted on G2.com. Show More 3/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lacey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lacey D.") LD Lacey D. Office Manager Mid-Market (51-1000 emp.) 8/25/2022 "isolved is a great HR solution!" 5/5 What do you like best about isolved? There has been a lot of new changes to the isolved system. AI is present and I really appreciate the chatbot for quick questions and menu searches. Review collected by and hosted on G2.com. What do you dislike about isolved? I am still looking for other language options during on-baording. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? isolved solved our scariest issue in 2017 which was tracking insured employees and sending out the correct forms for ACA compliance. They have lots of reports to help figure out the eligibility of full and part-time staff. It is also helping with staffing. An added feature is isolved Hire which lets me post to many different job boards, and links back to the isolved Hire site. I can contact and set up interviews straight from there. These listings push to our website's hiring tab, Indeed, and Zip Recruiter. You can add other sites for a small charge too. It also integrated our WOTC filings. That information is gathered at the online onboarding. This helped us go paper-free for employee paperwork! Review collected by and hosted on G2.com. Show More 2/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 4/28/2026 "Cost-Effective HCM with a Strong ATS, but Click-Heavy Workflows" 3.5/5 What do you like best about isolved? iSolved is a cost-effective tool that includes features you’d typically expect to find in larger HCM platforms. I also find its ATS intuitive, and it sends job listings to more job boards than I’ve used before. Review collected by and hosted on G2.com. What do you dislike about isolved? iSolved has less-than-intuitive workflows, and sometimes things are difficult to find. Often things are very manual and click heavy. It takes time to do things that should be completed in one or two work flows. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? I work for a small nonprofit that was manually tracking most things before iSolved. We did have payroll software, but it didn’t include any HR capabilities. That led to frequent discrepancies, such as incorrect PTO balances or employees recording time under the wrong time code. iSolved has simplified most of these processes and gives managers a strong set of tools for reporting and analytics. The cost is extremely attractive for a small nonprofit, especially considering the breadth of tools it provides. Review collected by and hosted on G2.com. Show More Response from Natalie Nowak of isolved [Editedit](https://www.g2.com/survey_responses/isolved-review-12703082/official_response/edit) We're glad to hear that you find isolved to be a cost-effective solution with intuitive ATS features. We understand your concerns about the click-heavy workflows and will share your feedback with our team for future improvements. Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/14/2025 "why iSolved works" 4/5 What do you like best about isolved? iSolved has many features that triumph other payroll software's. iSolved has a wide variety of reports for any business's needs. From payroll, hr, audits, etc, iSolved has the report you need. Most pages allow you to export into an excel spreadsheet, a quick way to edit and save what you need. iSolved has been releasing many fraud protection features as it is becoming more relevant. The iSolved community is very welcoming and partners come together to help each other. Review collected by and hosted on G2.com. What do you dislike about isolved? While iSolved makes many updates and fixes, some of these releases cause other things to break. iSolved does work quickly to resolve problems, but it does affect partners and clients. iSolved can improve on their response time for customer support tickets. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? iSolved is constantly improving, every two weeks to make a better experience for both customers and clients. Partners can send in ideas on how to better iSolved, which gets taken into consideration into the releases Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Mid-Market (51-1000 emp.) 5/12/2026 "Versatile and Easy to Navigate" 4/5 What do you like best about isolved? I like the versatility of the program for all clients that use it. I also like the ease of navigating through the program, especially the search bar. Review collected by and hosted on G2.com. What do you dislike about isolved? I don't like that when you get an error, it doesn't tell you what it's for. It would be helpful if after an error pops up, it would direct you to the exact area of iSolved that is the issue. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? iSolved is helping me with managing multiple clients at one time, all in the same system. For the most part, everything system-wise is the same across the board. I like that it's not too different for each company. Review collected by and hosted on G2.com. Show More 7/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Peter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter S.") PS Peter S. CISO and Senior Technology Manager Computer & Network Security Mid-Market (51-1000 emp.) 4/27/2026 "Simplifies Employee Management with Minor UI Tweaks Needed" 4/5 What do you like best about isolved? I like that isolved is easy and fairly intuitive. The platform is entirely managed by isolved, so our company only has to focus on getting the data in there. The single portal format and ease of use make it straightforward for all employees to use, regardless of their skill set or understanding. It provides a unified web portal and app for managing things like time off, payroll details, and benefit enrollment, which is really helpful. Review collected by and hosted on G2.com. What do you dislike about isolved? I think there should be better differentiation between a manager's login dashboard and an employee dashboard. Right now, normal employees often run into rejection popups saying they don't have permission to use certain features, which is frustrating. It's easy to click on something that seems accessible but is actually just for managers. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? I use isolved for managing employee data, payroll, and benefits. It provides a unified portal for checking time off and salary details. It's fairly intuitive, making it easy for all skill levels to use. Review collected by and hosted on G2.com. Show More Response from Natalie Nowak of isolved [Editedit](https://www.g2.com/survey_responses/isolved-review-12694779/official_response/edit) We're glad to hear that you find isolved easy and intuitive to use. We appreciate your feedback about the differentiation between manager and employee dashboards, and we will take this into consideration for future improvements. Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") IH Verified User in Human Resources Small-Business (50 or fewer emp.) 4/22/2025 "isolved is a robust, versatile software platform that performs HR, Payroll, Benefits functionality!" 5/5 What do you like best about isolved? isolved is versatile enough to easily accomplish nearly anything that our clients need for their business. Every single day, we are able to provide excellent service to our clients and customers because we have complete confidence in the products we use. Review collected by and hosted on G2.com. What do you dislike about isolved? There is so much to learn! It's such a robust system that it takes some real time to learn all the specifics. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? isolved provides an all-in-one platform for our company to provide a wide swath of services and product functionality to our clients, which helps to expand and grow our company so we can, in turn, help even more potential clients! Review collected by and hosted on G2.com. Show More Response from Natalie Nowak of isolved [Editedit](https://www.g2.com/survey_responses/isolved-review-11070602/official_response/edit) It's great to hear that isolved is helping your company expand and grow, allowing you to provide a wide range of services and product functionality to your clients. We're committed to helping you succeed and are here to support your business goals. 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JC Jennie C. Director of Human Resources Mid-Market (51-1000 emp.) 7/21/2026 "Fantastic Service, Seamless Integrations, and Great Value" 4.5/5 What do you like best about isolved? The customer service has been fantastic, and the product itself is great. Taken together, it’s a wonderful overall package at a great price point. The integrations have also been seamless and easy to work through. Review collected by and hosted on G2.com. What do you dislike about isolved? Currently, I do not have any dislikes due to the quality service. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? iSolved provides a quick and easy onboarding experience for our new hires and our payrolls run smoothly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DH Debbie H. Account Manager Small-Business (50 or fewer emp.) 4/21/2025 Guest users or non-business users of the software, not included in G2 scores. "Streamlined Process, Excellent for Enrollment Management" 4.5/5 What do you like best about isolved? I like that isolved takes away the need for manual processes. The direct submission of enrollments, plan changes, and qualifying events without relying on paper or emails makes things much smoother. It allows both the employer and employees to directly make, track, and submit their elections to the carriers. Plus, the setup has become very smooth over the years. Initially, it was tough, but now it's updated to a point where it's easily done. Review collected by and hosted on G2.com. What do you dislike about isolved? We have clients that are in small groups. When the carriers do not allow a file feed with small groups, then you have to use a third-party vendor to submit the enrollments, and there seem to be communication issues with those vendors. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? I use isolved for direct submission of enrollments, plan changes, and qualifying events. It eliminates the need for manual processes with paper forms, allowing employers and employees to track and submit elections directly. Review collected by and hosted on G2.com. Show More Response from Natalie Nowak of isolved [Editedit](https://www.g2.com/survey_responses/isolved-review-11068859/official_response/edit) Thank you for your feedback. We're pleased that the EDI feeds are beneficial for you and that you have a great working relationship with Heather. 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