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Compare WalkMe and iorad 
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At a Glance
Market Segments
Enterprise (59.6% of reviews)
Mid-Market (75.0% of reviews)
Entry-Level Pricing
No pricing available
$200 per month
WalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeiorad
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$200 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in its ServiceNow Integration, achieving a perfect score of 10.0, which reviewers mention significantly enhances their workflow efficiency within the ServiceNow environment.
- Reviewers mention that iorad shines with its Audio-visual Walkthroughs, scoring 9.4, which users say provides a more engaging and effective learning experience compared to WalkMe's 7.9 rating in the same category.
- G2 users highlight that WalkMe's Quality of Support is rated at 8.8, with many reviewers saying that the responsiveness and helpfulness of the support team make a substantial difference in user satisfaction.
- Users on G2 report that iorad offers superior Ease of Setup with a perfect score of 10.0, while WalkMe's score of 8.0 indicates that users find iorad easier to implement and get started with.
- Reviewers mention that WalkMe's User Path Tracking feature, rated at 7.7, is less intuitive compared to iorad's offerings, which users say provide clearer insights into user behavior and navigation.
- Users say that iorad's Generative AI capabilities, particularly in AI Text Summarization with a score of 7.6, are less robust than WalkMe's overall performance, which is reflected in its higher ratings across various user analysis features.
Pricing
Entry-Level Pricing
WalkMe
No pricing availableiorad
Starter
$200
per month
Everything you need to start building standard tutorials. Control your privacy settings, mask sensitive on-screen data, record your own audio, use automated text-to-speech, and more! Allows up to two creators.
- Desktop & Web Capture
- Basic Integrations & Apps
- Centralized Help Center
Free Trial
WalkMe
Free Trial is available
iorad
No trial information availableRatings
Meets Requirements
8.7
465
9.4
9
Ease of Use
8.3
473
9.3
9
Ease of Setup
8.1
382
10.0
5
Ease of Admin
8.3
360
9.7
5
Quality of Support
8.8
460
9.2
6
Has the product been a good partner in doing business?
8.9
358
10.0
5
Product Direction (% positive)
9.0
451
7.7
10
Features by Category
User Identification
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Not enough data
Tracking & Reporting
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Not enough data
Metrics
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Not enough data
User Analysis
7.9
286
Not enough data
8.1
320
Not enough data
User Support
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Not enough data
Walkthrough Type
8.0
266
9.4
6
9.0
318
Not enough data
Platform Basics - Digital Adoption Platform
8.3
45
Not enough data
8.9
45
Not enough data
Analytics - Digital Adoption Platform
8.6
45
Not enough data
Functions - Digital Adoption Platform
8.8
46
Not enough data
9.2
46
Not enough data
Agentic AI - Digital Adoption Platform
7.0
32
Not enough data
ServiceNow Apps
10.0
7
Not enough data
9.8
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
98
Not enough data
Self-Service Experience
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Not enough data
Self-Service Platform
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Not enough data
Agentic AI - Customer Self-Service
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Not enough data
Metrics
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Not enough data
Variation Testing
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Not enough data
Reporting
8.1
23
Not enough data
8.2
24
Not enough data
Personalization
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Not enough data
Administration
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Not enough data
Categories
Categories
Shared Categories
WalkMe and iorad are categorized as Digital Adoption Platform
Unique Categories
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
iorad has no unique categories
Reviews
Reviewers' Company Size
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iorad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Computer Software
41.7%
Retail
16.7%
Education Management
16.7%
Marketing and Advertising
8.3%
Information Technology and Services
8.3%
Other
8.3%
Discussions
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
iorad has no discussions with answers
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