--- title: INTOO Reviews meta_title: 'INTOO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 116 reviews by the users' company size, role or industry to find out how INTOO works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 116 scale: '5' date_modified: '2026-06-22' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # INTOO Reviews **Vendor:** INTOO **Category:** [Outplacement Providers](https://www.g2.com/categories/outplacement) **Average Rating:** 4.8/5.0 **Total Reviews:** 116 ## About INTOO INTOO is the award-winning career development and outplacement flagship for Gi Group, a global leader in HR and talent solutions with decades of experience in delivering high-touch, people-focused programs to more than 20,000 companies around the world. Our focus on personalized, one-on-one coaching and technology innovation enables organizations of all sizes to protect their employer brand throughout the employee lifecycle, with flexible solutions to enhance the candidate experience, career mobility and workforce transition. ## INTOO Pros & Cons **What users like:** - Users value the **personalized coaching** from INTOO, enhancing confidence and providing valuable feedback during job searches. (3 reviews) - Users rave about the **excellent customer support** from INTOO, appreciating the responsive and helpful coaching experience. (3 reviews) - Users enjoy the **interactive and engaging coaching** from INTOO, enhancing confidence and collaboration during the job search process. (3 reviews) - Users value the **interactive sessions** for tailored coaching, collaboration, and engaging group dynamics during training. (3 reviews) - Users appreciate the **flexibility** of INTOO, finding it friendly and highly responsive to their needs. (2 reviews) - Users value the **practical applications** provided in INTOO, enhancing their learning through group interactions and real-world examples. (2 reviews) - Clarity (1 reviews) - Customer Success (1 reviews) - Efficiency (1 reviews) - Instructor Quality (1 reviews) **What users dislike:** - Users feel the course duration is quite long, suggesting it could be better as **two separate day sessions**. (1 reviews) - Users feel the course is **time-consuming** and suggest splitting it into two days for better engagement. (1 reviews) - Users feel that **more time for breakout sessions** would enhance their overall experience with INTOO. (1 reviews) ## INTOO Reviews ### 1. Top-Notch Outplacement Services with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ioana B. | Executive Assistant & Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about INTOO?** I think INTOO has been instrumental in ensuring people who leave are supported appropriately, which helps them find their next opportunity with the right guidance. The expertise and support from Nathan and the team are great, as they always answer quickly and care deeply about matching our employees to the program efficiently. I feel confident in the support provided, which alleviates a lot of career-related anxieties. I personally participated in their Effective Communication Strategies Training Workshop, which was filled with useful information, and even recommended it to my manager, who also had positive feedback. I think the coaching program is the best part, along with resume/cover letter reviews, interview advice, and LinkedIn profile assistance. Generally speaking, the support offered and the consistent follow-ups are great. I really appreciate Nathan's support as he represents INTOO very well, and if my opinion was based solely on his expertise, I would trust INTOO completely. **What do you dislike about INTOO?** N/A **What problems is INTOO solving and how is that benefiting you?** INTOO helps our employees transition smoothly by providing support, resume reviews, and interview advice. It ensures they leave with a positive view of SoftwareOne and reduces career-related anxieties, making the transition process smoother and more supportive. ### 2. Highly Effective Executive Placement Services **Rating:** 5.0/5.0 stars **Reviewed by:** audrey M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about INTOO?** I use INTOO for our company's outplacement services, and we've had a really good experience with the executive that we put through the program. He fully utilized all the services, which really helped him get to the next place. I would recommend INTOO to other employers, and we will continue to use INTOO for our outplacement services. They've been really good at keeping us updated on our employees' progress, which has been really helpful. We're also interested in using some of their learning tools for future learnings. I'm really pleased with how INTOO works for our executive placement; it's working really well and exceeded our expectations. Barb and Quinn have been great to work with, and the QBRs are great to keep us updated. I'm super satisfied with their offerings for our outplacement services. I would highly recommend INTOO. **What do you dislike about INTOO?** Nothing **What problems is INTOO solving and how is that benefiting you?** We use INTOO for executive placement services, and it's been working really well. They've kept us updated on our employees' progress, which is really helpful. ### 3. Effective Outplacement Services for Employee Transition **Rating:** 4.0/5.0 stars **Reviewed by:** Azurée S. M. | Member, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about INTOO?** I appreciate INTOO's outplacement services, which have been incredibly beneficial in supporting exiting employees by smoothing their transition out of the business and assisting them in finding their next job. The support model is excellent as it protects the brand and makes the whole exit process less painful while providing a way forward for employees. I value their coaching, LinkedIn profile updates, and resume writing, as these services help employees positively reflect their experiences and bolster their confidence to re-enter the labor market. Additionally, I like their tiered support model that allows me to choose the right package for employees based on their tenure and seniority, which helps manage our investment and costs effectively. I believe their platform offerings and available coaching work well. **What do you dislike about INTOO?** Nothing of note, its a very helpful service and easy to engage with. **What problems is INTOO solving and how is that benefiting you?** INTOO offers transition support for exiting employees, easing their exit and helping them find new jobs. It protects our brand and provides a way forward. The tiered support model manages costs, and their coaching, LinkedIn updates, and resume writing boost employees' confidence. ### 4. Holistic Outplacement with Personalized Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Meagan O. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about INTOO?** I appreciate INTOO's streamlined services for both us and our teammates, especially with their ability to offer outplacement to international teammates. Their holistic support approach during transitions is valuable, as it's not just about finding a new job but also supporting teammates in whatever path they're interested in exploring next. The individualized, personal coaching is critical, helping teammates secure higher-paying jobs and aiding with resume and LinkedIn navigation. The reporting feature is great as it shows leaders how the service is being utilized. Joy has been wonderful to work with, and I love the whole human approach that INTOO has. Even though we currently only utilize outplacement, having other service options available with a company we trust is awesome. **What do you dislike about INTOO?** n/a **What problems is INTOO solving and how is that benefiting you?** I use INTOO for outplacement services, benefiting from their holistic support and international reach, which lifts brand image and cuts costs. Their individualized coaching boosts teammate outcomes, providing job search help, and their in-depth reporting keeps our leaders informed. ### 5. Transformative Support for Dispositioned Candidates **Rating:** 5.0/5.0 stars **Reviewed by:** Kerryn C. | Recruitment Coordinator of Nursing, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about INTOO?** I appreciate how INTOO helps with our image by following up with candidates even if they're not selected, showing that we care about each candidate. The feedback from candidates using the resume building feature indicates they feel supported and enjoy the resources provided. I like seeing the platform's traffic flow as it confirms people are using it and that INTOO is working for our company. The implementation of the career building software has been impactful, helping us capture candidates who need a second chance. INTOO also has a great customer service team. Taylor Vigilante is amazing, being prompt with responses, professional, and personable. She allows us to ask repetitive questions as we have new users. I would change nothing about these services. **What do you dislike about INTOO?** I like everything **What problems is INTOO solving and how is that benefiting you?** INTOO helps us show we care about candidates by following up even when they're not hired. This boosts our image. The career building helps candidates reapply effectively. Observing platform usage reassures us that INTOO is working well for us. ### 6. Intoo Has Become a Cornerstone of Our Exit Process **Rating:** 5.0/5.0 stars **Reviewed by:** Alhassan E. | Director Compensation, Benefits & HRIS, Airlines/Aviation, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about INTOO?** The high touch experience former employees get. Its often requested by leaders and HR folks because they know its the kind of white glove service we want to offer our former team members. **What do you dislike about INTOO?** None that I have seen in my experience. Its been great. **Recommendations to others considering INTOO:** Try it yourself! Check out the services they offer, the resume and networking tips and see if you learn something new. I bet you will. **What problems is INTOO solving and how is that benefiting you?** In the past, when we had to exit someone, it was an awkward conversation about how to help them reintroduce themselves to the marketplace, especially if they have been out of it for many years. What we have seen is a much more positive experience, helping them start to move forward when many people have trouble taking the next step. We have a 100% satisfaction score for those who engage, and this now has become an expectation of our executives since they tout it during discussions. ### 7. Outstanding Outplacement Service Enhancing Employee Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | Executive Director, HR Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about INTOO?** I like INTOO's coaching services, which allow employees to go at their own pace and access everything online easily. They offer a good price for the service length, helping us provide employees a positive transition experience. INTOO's platform is really intuitive and very easy to use. I really appreciate the depth and breadth of services offered, including coaching, different modules, and free webinars that employees can choose from depending on their next steps, whether it's finding a job, starting a business, or retiring. I love that INTOO is very customer-focused and emphasizes a wide range of services and learning opportunities, including webinars and specific learning engagements for leadership and skill-building. It's great to know which employees are engaging with the services and how they are rating them, as it helps us ensure they're having a good experience. **What do you dislike about INTOO?** The back-end dashboard or reporting for the admin. They are making upgrades to it, and I'm really excited to see the new dashboard and be able to get some additional reporting and insights. So that was the only thing on my list, and they're already taking care of it. **What problems is INTOO solving and how is that benefiting you?** I use INTOO to assist employees transitioning out, giving them a positive outlook and feeling supported. Their coaching, modules, and webinars are valuable for various next steps, like finding a job or retiring. ### 8. Exceptional Outplacement Services, Impressive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sytisha C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about INTOO?** I really appreciate that INTOO has been an excellent resource for our organization, Free World, providing great support during challenging times. The outplacement services for our former employees are incredibly beneficial, offering them a soft place to land with resources for resume building and career development. I got really good feedback, and it was reassuring that many have been happy with the service. The six months until fill option offered by INTOO was the best deal and service for our former employees, making it easier for them to transition to new careers. I find the direct career coach support to be particularly helpful, as it offers our staff personalized assistance and online training for career enhancement. Furthermore, the HR-specific trainings are very engaging and useful, helping me maintain best practices and implement effective strategies within Free World. The overall service, including ease of communication and straightforward billing, has been very rewarding. I also value INTOO’s ability to provide services, regardless of geographical location, which has been crucial for our staff's diverse needs. I've already referred INTOO to another nonprofit organization because I've been really impressed with their services. **What do you dislike about INTOO?** I am satisfied with the services I have received from INTOO **What problems is INTOO solving and how is that benefiting you?** I use INTOO for outplacement services, providing resources for resume building and career transitions, ensuring a smooth job search with direct career coaching. Their HR trainings help me maintain best practices as a solo HR department, enhancing our organizational strategies. ### 9. Exceptional Career Placement Support with Rapid Response **Rating:** 5.0/5.0 stars **Reviewed by:** Emily N. | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about INTOO?** I really like the career placement services from INTOO. They are very valuable, especially when it comes to helping someone with their next career opportunity. I appreciate the career coaching and how they help get resumes in good shape and LinkedIn profiles in great shape. The interview skills coaching is also extremely valuable. I love how speedy the career agents are at setting up calls with former employees. They're very quick, often within twenty-four to forty-eight hours, which I find really responsive. When I make a referral, they're quick to get back to me, so I'm really happy with their responsiveness. I've been really happy with the experience overall, and I honestly wouldn't change anything. **What do you dislike about INTOO?** Nothing **What problems is INTOO solving and how is that benefiting you?** I find INTOO's career placement services invaluable for exiting employees, helping them with career coaching, resume building, and interview skills to secure their next opportunity. It enhances our company's reputation by providing positive support during a difficult transition. ### 10. A Supportive and Easy Outplacement Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica B. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about INTOO?** What I like most about INTOO is that it provides employees with real, practical support during a difficult transition. Access to career coaching, résumé and interview guidance, and job-search resources helps people feel less alone as they work toward their next role. From the HR side, it’s also very easy to implement and manage, which made it straightforward for us to include as part of our layoff package. **What do you dislike about INTOO?** The main limitation is visibility. Because employees use the platform independently after they leave the organization, it’s difficult to get a complete picture of how each person is engaging with the tools or what the overall outcomes are. From the employer side, more reporting or clearer insight into engagement would be very helpful. **Recommendations to others considering INTOO:** I’d recommend INTOO to organizations that want to offer meaningful support to employees during a transition. It provides impacted employees with access to career coaching and job-search resources, and it’s also straightforward for HR to implement and manage. Overall, it feels like a practical, helpful addition to a layoff or offboarding package, giving employees extra support when they need it most. **What problems is INTOO solving and how is that benefiting you?** We selected INTOO as part of our layoff package to ensure impacted employees had access to meaningful support during their transition. The platform provides career coaching, resume and interview guidance, and job search resources to help individuals navigate the process of finding their next opportunity. ### 11. INTOO’s Resource-Rich Portal Makes Career Transitions Feel Supported **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Director of People & Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about INTOO?** Their portal offers so many resources for those in career transition. For those who may be nervous about speaking with a career coach (or may not be in the best place mentally to do so), it’s great to see such a plethora of resources to take advantage of. These resources included trainings and webinars so folks can go at their own pace. **What do you dislike about INTOO?** I have no complaints. The staff at INTOO are compassionate and extremely good at what they do. They offer a variety of options for folks in career transition and really meet people where they are. **Recommendations to others considering INTOO:** My recommendation would be to just make sure your staff know about the services INTOO offers and encourage them to log in and get started. **What problems is INTOO solving and how is that benefiting you?** We utilized INTOO for career transition services when we had to go through a reduction in force. It was great to have a service that provided so much support to our impacted staff who live across the country. ### 12. Simple, Fast Outplacement with Reliable 7-Day Support **Rating:** 5.0/5.0 stars **Reviewed by:** Darrell C. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about INTOO?** It's simplicity and support 7 days a week. I need outplacement services quickly and at a reasonable cost for the services delivered and INTOO delivered. My prior vendor stopped offering services without notice so we needed to act quick. **What do you dislike about INTOO?** I can't think of anything because I haven't encountered any issues. **Recommendations to others considering INTOO:** Not all firms offer the same depth. Some provide basic resume tools; others deliver high-touch coaching. Make sure the offering aligns with your workforce (e.g., hourly vs. executive, remote vs. onsite). Ask if services can be tailored by level, function, or geography. If you have a dispersed workforce, confirm they can support all locations (including local market knowledge and language support if needed). **What problems is INTOO solving and how is that benefiting you?** Career coaching, resume support, interview preparation and job search assistance and we the company benefits by taking care of its employees through strengthen its brand as a trusted employer. ### 13. Unlimited Coaching and Intuitive Platform Make INTOO a Standout **Rating:** 5.0/5.0 stars **Reviewed by:** Asher P. | VP, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about INTOO?** I think the unlimited coaching via phone, video and text until the team member lands a new position was key, unlike other services which don't offer unlimited coaching, or services only for 6 months. I also found INTOO's web platform to be the most modern and intuitive among those I evaluated. It lets team members track all the positions they've applied for and utilize AI to help generate custom cover letters for each position. It's great that they can track, save, and customize their job applications. INTOO provides a really strong platform offering significant benefits to former team members. **What do you dislike about INTOO?** I can't think of anything. **What problems is INTOO solving and how is that benefiting you?** I use INTOO to provide our former team members a softer landing and positive transition. The unlimited coaching and intuitive platform help them track job applications and generate custom cover letters, adding significant extra benefits. ### 14. Effortless Outplacement with Room for Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Julie G. | Director of Human Resources , Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about INTOO?** I like how easy it is to set up a candidate in INTOO's system and track candidates using the dashboard. The pay-as-you-use model is also appealing. I find it easy to invite candidates to use the system and appreciate the information they provide to help displaced workers find a new job, like the resume service and coaching. **What do you dislike about INTOO?** I haven't received a lot of valuable feedback about the service from the worker's perspective and I would like more insight into what the candidates felt about INTOO's service. **What problems is INTOO solving and how is that benefiting you?** I use INTOO for offering outplacement to displaced workers. It's easy to set up and track candidates with the dashboard, and I appreciate the pay-as-you-go feature. INTOO helps candidates with resume services and coaching, making it easy to invite them into the system. ### 15. Great Support and Partnership with INTOO **Rating:** 4.5/5.0 stars **Reviewed by:** Emily B. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about INTOO?** I used INTOO for outplacement services and have found their support for transitioning employees to be valuable. They help with quality interviewing, resume preparation, and overall assistance in finding the next great role. I appreciate the 1:1 coaching that INTOO offers, which helps refine job search materials and prepares employees for their next career steps. Their responsiveness and support for employees have been top-notch. The partnership and experience from the start of the contract to the employee experience have been great. **What do you dislike about INTOO?** Nothing at this time. **What problems is INTOO solving and how is that benefiting you?** INTOO supports our transitioning employees with quality interviewing, resume assistance, and overall job search support, helping them find their next great role. Their one-on-one coaching and responsiveness have been top-notch, enhancing employee experience positively from start to finish. ### 16. Karen Lamb Went Above and Beyond—Fantastic INTOO Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Avae L. | Marketing and Administrative Assistant , Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2026 **What do you like best about INTOO?** INTOO 's coach talent is fantastic!. My coach, Karen Lamb, went above and beyond to help me with every aspect of my job search. Her attention to detail, patience, and strategic guidance made a real difference in my confidence and in how I approached job applications. **What do you dislike about INTOO?** INTOO has a phenomenal focus on their candidates, and that’s a wonderful attribute. I really appreciate how candidate-centered they are. **What problems is INTOO solving and how is that benefiting you?** I truly appreciate INTOO and the wonderful team for the guidance they provided throughout my career journey. I wanted to take a moment to express appreciation for the incredible support I received from my coach. She helped me refine my resume, craft strong cover letters, and prepare for interviews and salary negotiations. Her feedback was consistently supportive and attentive, making sure I felt well-prepared at every stage of the process. Thanks to her expertise and dedication, I was able to navigate my job search with greater clarity and confidence, and ultimately with more success. ### 17. Effective Career Transition Support with Prompt Service **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa S. | Human Resources Manager, US, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about INTOO?** I appreciate INTOO for their prompt and friendly service, especially the help from Alex F who reached out and called me to solve my questions. The service also aids in helping the workforce find new job opportunities, provides resume building, and guidance on companies to apply to. I also like the flyers provided for affected employees, and the friendly representation from Alex F. The career transition aspect of INTOO's services is valuable to me. **What do you dislike about INTOO?** not applicable **What problems is INTOO solving and how is that benefiting you?** INTOO helps transition employees into new jobs, aids in resume building, and provides job application guidance. Their service is prompt and friendly, with support from reps like Alex F, which includes reaching out to solve queries. Flyers for affected employees add value too. ### 18. Outplacement Excellence with Personalized Touch **Rating:** 4.5/5.0 stars **Reviewed by:** Dion L. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about INTOO?** I've been using INTOO for outplacement services and their free webinars for 3 years. INTOO's customer service and pricing made it easy to choose them over other options. I love that they offer interview coaching and employee appreciation events like meditation. Their personalized reach out creates a unique experience for our colleagues, making them feel appreciated. INTOO has been a great partner, and I especially value the resume review and interview coaching services they provide. **What do you dislike about INTOO?** n/a **What problems is INTOO solving and how is that benefiting you?** INTOO helps our impacted colleagues in the job search with personalized outreach, resume review, and interview coaching. Their services create a unique and appreciated experience. I also love their employee appreciation events like meditation. ### 19. Exceptional Partner in Career Transitions **Rating:** 4.5/5.0 stars **Reviewed by:** Debbie S. | Human Resources Manager, Renewables & Environment, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about INTOO?** ease of use for both me as an administrator and my exiting employees **What do you dislike about INTOO?** I don't receive updates about the status of the services being used, or not. I'd like to get updated regularly (every other week or so) as to whether or not the exiting employee elected the services. **Recommendations to others considering INTOO:** INTOO is a great choice for outplacement services. Pricing, communication, system are all top notch. **What problems is INTOO solving and how is that benefiting you?** Their approach makes a real difference for employees during what can be a very difficult time. The communication is mostly clear, the process is seamless, and the feedback from participants has been overwhelmingly positive. Highly recommend them as a trusted partner in supporting your workforce with dignity and care. ### 20. Intoo provides a great balance through their outplacement program **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan B. | Corporate Human Resources Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about INTOO?** Intoo gives our company additional opportunities to learn and to take advantage of the other products they offer. **What do you dislike about INTOO?** I can’t think of anything to add at this time. Everyone I’ve dealt with has been very helpful, responsive, and easy to work with. **Recommendations to others considering INTOO:** There are many Outplacement services companies out there. However, none are as innovative as Intoo. Providing a full complement of services for employees going through Transition virtually. **What problems is INTOO solving and how is that benefiting you?** Intoo meets people going through job transition where they're at by providing services online, available 24/7 for assisting. With busy lives, this makes it easier for transitioning employees to take advantage of the program. ### 21. Exceptional Coaching for Seamless Employee Transitions **Rating:** 5.0/5.0 stars **Reviewed by:** Carleen N. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about INTOO?** I am happy with INTOO and don't feel the need to look elsewhere. Their services help support employees through transitions during organizational changes and give our employees hope after ending employment. I find the coaching particularly valuable, especially since one employee expressed how quickly INTOO reached out to assist them, highlighting their great response. The outplacement and career mobility solutions are easy to use and very user-friendly. Additionally, INTOO supports internal growth for employees. **What do you dislike about INTOO?** Nothing **What problems is INTOO solving and how is that benefiting you?** INTOO helps our employees through transitions with hope after layoffs. The coaching response is quick, and the outplacement and career mobility app is user-friendly, aiding internal growth. ### 22. Second-to-None UI and Effortless Admin Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | Vice President of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about INTOO?** As an administrator, the ease of use and UI is second to none. For our former employee, the outreach is quick and helpful. **What do you dislike about INTOO?** I have not experienced anything I dislike. **Recommendations to others considering INTOO:** Certainly make sure you are selecting a firm which you feel will represent your employees well, but INTOO should be a consideration. It's not cost prohibitive, and has options from entry-level to senior executives. **What problems is INTOO solving and how is that benefiting you?** Severing employees is hard enough. INTOO is helping us to soften the landing by providing long-lasting, comprehensive outplacement assistance. In these challenge times and a job market more difficult to navigate than ever, their services are proving invaluable. ### 23. Responsive, Empathetic Coaching and an Intuitive Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about INTOO?** What stands out most is the quality of their coaching - our transitioning employees consistently report that coaches are responsive, practical, and empathetic. The platform is intuitive and provides useful tools (resume support, job search resources, interview prep) without overwhelming users. **What do you dislike about INTOO?** If I had one area for improvement, it would be continuing to expand industry-specific job search support for more specialized roles. **Recommendations to others considering INTOO:** From an employer perspective, INTOO is easy to partner with: onboarding is smooth, communication is clear, and they act as a true extension of our People team during sensitive moments. **What problems is INTOO solving and how is that benefiting you?** We’ve had a strong experience working with INTOO as our outplacement partner. Their approach strikes a thoughtful balance between structure and personalization, which is critical when supporting employees through transition. ### 24. Extremely Responsive Team with Top-Notch Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about INTOO?** They are extremely responsive and make working with them easy. The customer support is top notch, and the feedback we received from departed employees is that they had a good experience working with them. **What do you dislike about INTOO?** We have yet to experience any downsides, but again, we have only used them for outplacement services and have not leveraged any other services. **Recommendations to others considering INTOO:** I have worked with several outplacement service providers, and INTOO makes this simple to navigate. Their customer service has been phenomenal, and their response time to ensure our departing employees were managed effectively was quick and empathetic. **What problems is INTOO solving and how is that benefiting you?** We have used INTOO for outplacement services, primarily with two reduction in forces (RIFs). It made the situation easier and provided great service to our departing employees. ### 25. Just set up our initial account and my reps have been great. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael V. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about INTOO?** So far I have really liked the ease of use and flexibility **What do you dislike about INTOO?** Nothing at this time. So far everything has been great. **Recommendations to others considering INTOO:** Determine the breadth of services to offer as outplacement to your employees as a deciding factor. **What problems is INTOO solving and how is that benefiting you?** Outplacement services needed for a plant closure. It is helping us offer a very valuable service to our employees to help in their transition especially in today's environment. ### 26. Personalized One-on-One Support with a Seamless Enrollment Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about INTOO?** What we like best is the personalized, one-on-one human approach that there is. The enrollment process is also quite seamless on our end. **What do you dislike about INTOO?** We are currently satisfied with our partnership and have no dislikes to report. **What problems is INTOO solving and how is that benefiting you?** INTOO is helping us provide support to our former employees. INTOO helps us address the transitional gap between an employee's departure and their next career milestone. Terminations are stressful and INTOO provides immediate support and helps address the "what's next?". This bridge between job loss is a wonderful resource and hopefully shows the individual that our organization does still care for their well-being and future. ### 27. Seamless Career Development Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sheenah T. | Director, Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about INTOO?** Ease of navigating the platform. Very user friendly. **What do you dislike about INTOO?** All aspects of INTOO were great. I did not have any opportunistic experiences. **Recommendations to others considering INTOO:** INTOO checks all the boxes for fulfilling outplacement services for transitioning employees: coaching, recruiting, resume building and feedback services were exceptional. **What problems is INTOO solving and how is that benefiting you?** This platform checked all our boxes in assisting our former employees with transitioning into possible external organizations. ### 28. INTOO Helps Deliver a Great Experience for Everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Maxwell L. | Global HR Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about INTOO?** I like that INTOO helps provide a good experience for people interacting with our organization. **What do you dislike about INTOO?** I can't say that there is anything I dislike. **Recommendations to others considering INTOO:** N/A **What problems is INTOO solving and how is that benefiting you?** Intoo helps make outplacement human and provides support to not only exiting employees, but candidates searching for a career. The resources they provide give people advantages in their careers they otherwise would lack. ### 29. Responsive Support and Customizable Options That Fit Our Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about INTOO?** Responsive support and customizable options that fit our organization well. **What do you dislike about INTOO?** I am not sure I have many! There could be a better system than google sheets to add folks but it did not affect me. **Recommendations to others considering INTOO:** The user experience and customer service are strong. They genuinely supported our former employees, and as a community- and family-values organization, we wanted those former team members to succeed. The majority found work through INTOO’s services. **What problems is INTOO solving and how is that benefiting you?** Reduction in force and career transition services. It has helped many former colleagues find work, and I’ve heard good feedback about it. ### 30. Personalized Coaching Boosted My Confidence **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about INTOO?** I loved having a personalized coach to review my cover letters and resume. She was helpful, supportive and super responsive. I felt so much more confident knowing someone had reviewed my documents before I submitted them and I could ask questions and get realtime feedback. **What do you dislike about INTOO?** Nothing really. I wish my coach had a little bit more experience with the nonprofit sector to help really target my resume, but overall the services were still really helpful. **Recommendations to others considering INTOO:** The service provided exactly what I was looking for. I believe the value you get from the experience depends on the effort you invest. I relied heavily on my coach for guidance, and she offered excellent support throughout. **What problems is INTOO solving and how is that benefiting you?** INTOO helped me to explore alternative career options and prepare for a possible move during an uncertain period at our organization. ### 31. VP, People & Culture **Rating:** 4.5/5.0 stars **Reviewed by:** Karen H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about INTOO?** Ease. Passing the contact information is easy. Intoo takes it from there. **What do you dislike about INTOO?** Would be nice to get status updates once an individual signs up **Recommendations to others considering INTOO:** Utilization metrics after programs end **What problems is INTOO solving and how is that benefiting you?** Brings a comfort knowing that those individuals who are exiting the organization have added resources and support to help land on their feet. ### 32. Quick Turnaround and Great Customer Service from Joy Patterson **Rating:** 4.0/5.0 stars **Reviewed by:** Sonia G. | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about INTOO?** Quick turnaround and great customer service from Joy Patterson. **What do you dislike about INTOO?** The flexibility of submitting invoices directly into our Coupa system. **Recommendations to others considering INTOO:** Great options are available for outplacement for different associates. **What problems is INTOO solving and how is that benefiting you?** Great options for outplacement and quick outreach to our terminated associates. ### 33. Great Customer Service at a Fair Price **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about INTOO?** Great Customer Service and a fair price. **What do you dislike about INTOO?** Nothing needs to change. INTOO is providing a great service to our organization. **Recommendations to others considering INTOO:** Great service, and the cost is competitive. **What problems is INTOO solving and how is that benefiting you?** The process has been very smooth. The Account Executive is very responsive and communicates extensively when issues are handled. ### 34. Easy for Admins and Employees—A Very Positive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about INTOO?** Ease of use for admin, ease of use for employees **What do you dislike about INTOO?** I don't have any dislikes. The experience has been very positive. **Recommendations to others considering INTOO:** INTOO is simple to use, affordable, and a great added benefit for employees. It improves the separation experience, offers strong customer service, and requires little to no administrative effort on our end. **What problems is INTOO solving and how is that benefiting you?** INTOO provides our separating employees with structured outplacement support, helping them navigate job transitions through coaching and job search tools while improving the overall separation experience. ### 35. Incredible Personal Career Coaching Included **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about INTOO?** Personal career coaching is an incredible feature, and I really appreciate having it included. **What do you dislike about INTOO?** Sometimes it’s difficult to get employees engaged because, at first, they don’t fully understand the benefits or the impact. **Recommendations to others considering INTOO:** The cost of employee disengagement and turnover far outweighs the cost of INTOO. Employees are happier and more satisfied after utilizing INTOO’s services. **What problems is INTOO solving and how is that benefiting you?** Providing career growth opportunities for employees who want to develop their skills and advance their careers beyond our organization. ### 36. Polished, Personal, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about INTOO?** You can tell it is built on care and empathy, but comes with polish, professionalism, and ease of use. Their pricing model is a great set up as well. **What do you dislike about INTOO?** I can't think of anything at the moment. **Recommendations to others considering INTOO:** I highly recommend using INTOO. They are worth a conversation. As a small nonprofit, I appreciate the options they have for as-needed service. **What problems is INTOO solving and how is that benefiting you?** INTOO provides high quality, affordable, personal outplacement services to support offboarding, as well as other useful resources related to employee retention. ### 37. Nothing to Dislike—A Great Experience Overall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about INTOO?** INTOO's service team is very responsive and helpful. Their product is very easy to use and incredibly intuitive. There is also a good dashboard providing us with valuable real-time metrics. **What do you dislike about INTOO?** Nothing to note here - we have not had any issues with INTOO. **Recommendations to others considering INTOO:** INTOO has been great to work with and we would recommend them as a quality partner in providing outplacement services. **What problems is INTOO solving and how is that benefiting you?** INTOO is supporting us by providing outplacement services to impacted employees. ### 38. Super Easy-to-Use Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Joni R. | Human Resources Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about INTOO?** The dashboard is super easy to use and understand. **What do you dislike about INTOO?** There is nothing that I don't like about INTOO. **What problems is INTOO solving and how is that benefiting you?** INTOO is used by Arcfield to help separating employees with job networking resume help. ### 39. Well rounded offering with a supportive team **Rating:** 5.0/5.0 stars **Reviewed by:** Erica M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about INTOO?** I loved all of the modern offerings to support someone looking for a new job, which is a hard process to go through. I thought it was great that they were utilizing AI in a smart way; they have live coaching and a variety of other materials. I honestly wish I had their support when I was looking for a new role years ago. **What do you dislike about INTOO?** I remember the only thing that was a little confusing was the invoice and just how it laid out what we were agreeing to. I think it could be a little clearer what exactly you're committing to. **Recommendations to others considering INTOO:** If you are either in need of looking for a new role or are looking for additional support to give to employees who are being laid off, INTOO has the knowledge and resources to guide you forward. I was really impressed by all the support they provide during a oftentimes tough journey. **What problems is INTOO solving and how is that benefiting you?** INTOO helped our team through a tough situation where we had to lay off a few individuals unrelated to their performance. They gave us peace of mind when making those decisions, as they would support them in getting back on their feet and ready for their next journey. ### 40. Great Service and Valuable Training Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about INTOO?** They don't bill you until the former employee actually taps into the service. It's very little risk and cost on our end. They have also been providing some interesting trainings which help organizations like ours consider ways to do it better in the future. **What do you dislike about INTOO?** Nothing to say here. I haven't encountered anything to comment on. **What problems is INTOO solving and how is that benefiting you?** How to compassionately off board employees whether for performance issues or layoffs. ### 41. Feedback on program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about INTOO?** The quick turnaround time for reaching out to referrals. **What do you dislike about INTOO?** I do not have anything to report here as a dislike. **Recommendations to others considering INTOO:** How supportive the program is and the resources provided are often tailored and updated based on what's going on/different factors at play. **What problems is INTOO solving and how is that benefiting you?** It is an additional resource for employees transitioning into their next steps and helping them with the support required to do so. ### 42. Great Support for Those Laid Off **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about INTOO?** Good support for those laid off. Easy to get a hold of those that can assist. **What do you dislike about INTOO?** I do not feel there is a downside. The cost is reasonable for the support. **Recommendations to others considering INTOO:** Use the flyer that has information on what support is offered to the employees. **What problems is INTOO solving and how is that benefiting you?** They have provided assistance to some employees we have laid off. ### 43. Easy, Consistent, and Supportive Service for Times of Transition **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about INTOO?** It’s an easy, consistent, and supportive service for those who are in transition. **What do you dislike about INTOO?** So far, there’s nothing I can think of that I’ve disliked. **What problems is INTOO solving and how is that benefiting you?** Intoo helps us by providing transitional services for former employees, which makes the offboarding process smoother. ### 44. Flex Plan Requires Commitment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about INTOO?** Not that we want to forget about our departing employees, but INTOO has the resources and experience to take them on to their next steps, which would not be appropriate for a former employer to do. I liked that we were only invoiced when a departing employee contracted their services. I also appreciated the employer resources on INTOO's website and newsletter. **What do you dislike about INTOO?** I do not think there is much to dislike. There are lessons to learn (see my recommendations to others), but I think the product and services they offer are exactly what we want to provide for our departing employees. **Recommendations to others considering INTOO:** The Flex (3 month) outplacement program requires quite a bit of proactivity from the departing employee. It is not something I thought about mentioning to the 2 or 3 who have used it, but I will be sure to bring it up with the next departing employee. **What problems is INTOO solving and how is that benefiting you?** We have used INTOO to provide departing employees with resources to help them find their next place of employment. Hopefully, this will allow the employment relationship to end on good terms. ### 45. Excellent Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about INTOO?** Very quick and great service. Our account manager is excellent **What do you dislike about INTOO?** Nothing bad to say about Intoo! Everything is very efficient **What problems is INTOO solving and how is that benefiting you?** Helping out with our separated employees in their search for a new job ### 46. It’s not just a transaction—it’s a person’s livelihood! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about INTOO?** Our point of contact at INTOO walked us through the entire process and remained responsive throughout. I always knew who to reach out to. **What do you dislike about INTOO?** Honestly, I have no negative feedback—everything went smoothly. **Recommendations to others considering INTOO:** I have nothing but positive feedback about INTOO. Our Chief People Officer had used INTOO at a previous company and recommended it. From the beginning, everyone was incredibly responsive. We received clear, timely communication and had an introductory call where all our questions were answered. They helped make a very difficult situation significantly better for our organization, and we’re truly appreciative. This was a major transition for us. Some of the individuals we laid off had been with us for years—we called them ‘lifers.’ It was a very difficult process. But knowing they had a resource like INTOO made the transition easier. I’ve heard from several employees who really appreciated the service. While some needed time to engage because they were still processing the layoff, they found value once they did. I’ve managed many RIFs in my HR career in nonprofits and corporate settings that didn’t offer outplacement resources. INTOO was a true added benefit for our impacted employees. We were proud to offer that kind of support, and we would absolutely do it again. Having outplacement support is incredibly valuable. People often tie so much of their identity to their job, and layoffs hit hard. I've always tried to maintain the human aspect in these situations, but without a resource like INTOO, it’s difficult. In past experiences, people just felt lost. It’s not just a transaction—it’s a person’s livelihood. INTOO’s service was excellent. We would absolutely use it again if needed, and I’m more than happy to recommend them. **What problems is INTOO solving and how is that benefiting you?** Even basic things, like resume writing, were a huge help. Some employees hadn’t touched a resume since starting —it was their first job out of college. INTOO gave them a soft landing and a sense of support beyond HR. It felt like a genuinely positive place they could turn to. ### 47. Supporting exiting employees in an impactful and, frankly, easy way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about INTOO?** I used Intoo at a previous employer for outplacement services and found their platform very admin friendly and, more importantly, was able to see the impact via their dashboard. Impacted employees were engaging with the service and having great experiences working with their coaches. **What do you dislike about INTOO?** I honestly can't think of a single thing. **Recommendations to others considering INTOO:** I recommend seeing a demo and believing their statistics: it really is a way you can support exiting employees in a real way. **What problems is INTOO solving and how is that benefiting you?** As a mission and values based organization, it was important to me that we have a resource for employees whose positions were eliminated, which has unfortunately happened the last two years. It is ensuring that people who worked with us and who largely had a good experience and who have something to offer to other organizations get the support they need updating their resumes and reentering the job market with an assigned support. ### 48. Great for Transitioning **Rating:** 5.0/5.0 stars **Reviewed by:** Mike J. | Board Member, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about INTOO?** Robustness of the offering. A lot of support is given in terms of connecting people with their next great opportunity. **What do you dislike about INTOO?** Nothing to speak of. I don't have any complaints. **Recommendations to others considering INTOO:** I would definitely recommend it. There are different tiers depending on the needs of the people you're exiting, so worth it to consider how you structure your package and offering, but definitely worth it. **What problems is INTOO solving and how is that benefiting you?** Helping former employees transition into new opportunities. It gives us a lot of peace of mind to know that employees who are no longer with us are able to go to their next chapter and have continued success. ### 49. Reliable global outplacement service company! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeannie P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about INTOO?** The service quality in terms of response time and quality of service is impeccable! **What do you dislike about INTOO?** Nothing actually, everything is exactly what I need and asked for! **Recommendations to others considering INTOO:** If anyone is looking for a global outplacement company with presence in Asia Pacific markets, INTOO is a very reliable brand to consider! The Account Managers/Representatives would take calls in Asia time zones which is a very helpful and considerate act. **What problems is INTOO solving and how is that benefiting you?** We engaged INTOO to support us with outplacement services across Asia Pacific, specifically, outplaced and impacted employees. The fact that they have such services for most countries in the region is very helpful. ### 50. Flexible and Supportive Outplacement Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about INTOO?** Not only does INTOO provide fantastic resources, dedicated coaching, and (with several packages) support through placement, for a non-profit, I love that we can offer services broadly but only pay when services are engaged. As an HR professional, I also receive top quality support from my account manager, Taylor! **What do you dislike about INTOO?** There isn't anything that comes to mind - I had worked with INTOO at a previous company and engaged them in my new job as soon as we went through our first RIF. **Recommendations to others considering INTOO:** Reach out to learn more! The sales rep I worked with to learn more about offerings and to work through the contract process was fantastic (thanks Liz!) **What problems is INTOO solving and how is that benefiting you?** INTOO allows our organization to provide meaningful outplacement and career support services to outgoing employees when we make the difficult decision to eliminate positions. - [View INTOO pricing details and edition comparison](https://www.g2.com/products/intoo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+08%3A58%3A02+-0500&secure%5Bsession_id%5D=5083e056-1541-4679-8e39-0f5465286853&secure%5Btoken%5D=74330c27e2d5725a6d9e3d44b8cd78d64b7ae94fe861d82bbbbe382c492b030a&format=llm_user) ## INTOO Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top INTOO Alternatives - [SuccessCOACHING](https://www.g2.com/products/successcoaching/reviews) - 4.6/5.0 (938 reviews) - [Hone](https://www.g2.com/products/honehq/reviews) - 4.6/5.0 (295 reviews) - [Wildsparq](https://www.g2.com/products/wildsparq/reviews) - 4.8/5.0 (78 reviews)