Intellum Platform Reviews & Product Details

Intellum does a good overall job of creating the framework for a site immediately. Things work immediately because they are in the safe environment intellum created. Review collected by and hosted on G2.com.

Customization it's something I wish to see more of. Being able to customize what buttons say or being able to customize emails being sent out would be incredibly helpful. Review collected by and hosted on G2.com.

The LMS is so easy to use on the backend while providing our members with a first in class user experience. Our locals leaders use Intellum as a way to build their skillsets and, by extention, the entire organization. Review collected by and hosted on G2.com.

Sometimes the structure can get a little confusing when buiulding content but often times that more of a verbiage issue than a structural issue. Review collected by and hosted on G2.com.

Right at the top, the thing that stands out is the UX for end users. A bad user experience reflects poorly on the company, and Intellum by and far has the best learner experience we found in our LMS research. It was also the only platform we found that could support one learning environment with multiple audiences, so we can tailor content to different learner segments, all within the same instance.

The other reason we bought Intellum is because it’s so customizable. We can integrate it with our product and other systems easily and make it look more our own instead of out-of-the-box. We tried a lot of free trials with other platforms but couldn’t find anything that would get us what we were looking for quickly. It would’ve required a lot of work on our end to customize. With Intellum, we were able to get off the ground in ~6 weeks, including single sign-on, look and feel customizations, and integration with our own product. Review collected by and hosted on G2.com.

Can’t say there’s been anything we dislike. The product is an excellent enterprise software, and the team has provided exceptional service. Review collected by and hosted on G2.com.

The ability to make content quickly and easily is top tier. Implementation was quick and straightforward. Customer support has been very helpful. Review collected by and hosted on G2.com.

Not an IT guy but more interoperability with other systems that is able to be done by the user would be great. Review collected by and hosted on G2.com.

Their customer support is always so attentive and helpful. It is easy to set up and upload external SCORM files for e-learning. Review collected by and hosted on G2.com.

Sometimes the settings logic can be a bit confusing or can cause errors with retakes for failed activities or quizzes. Additionally, their report system (unless you pay for the insights) is not very user friendly and can be difficult to learn and use. Review collected by and hosted on G2.com.

The intellum platform really helped us up the game of the appearance of Academy. Using native features we were able to give it a sleek minimalistic design that we wanted it to have. We are also big fans of the less clicky inline content experience when using Evolve to create content - as opposed using a third party tool. Their built in authoring features are not bad either. Review collected by and hosted on G2.com.

Two main issues with the platform for us:

The navigation and administrative user interface is hard and un-intuitive to work with, requiring a lot of clicking and searching still after months of using it. Especially is the management of users, user groups and their visibility / rights.

All major work we could previously do our selves (stuff like customizing the end user interface, menus and navigations- setting up auto grouping for users etc) must all be done in the backend under consultancy hours from Intellum. And it takes a couple of tries for them to do it right. Review collected by and hosted on G2.com.

Interface customization and branding options. Review collected by and hosted on G2.com.

Very poor Search, lack of stability and inconsistent data, lack of personalization, lack of integrations, lack of governance, high turnover of Customer Support/Success staff, lack of visibility to future changes. Review collected by and hosted on G2.com.

Intellum has a huge range of options that allow you to strategize your customer education programme - credentials, reputation points, groups, action links. Review collected by and hosted on G2.com.

Intellum reporting is quite clunky and not very user friendly. Review collected by and hosted on G2.com.

Intellum has an outstanding Customer Support which act as a true partner to get your issues resolved in time and according to what's required Review collected by and hosted on G2.com.

Some of the import csv functionality works a bit too complex. It would help to populate import templates with real time data rather than the current dummy data. This improves the export/import of data. When mistakes are made these can more easily addressed. Review collected by and hosted on G2.com.

From planning to implementation and afterwards the team is beyond supportive. They're an absolute pleasure to work with and a team I can count on when I need assistance. Review collected by and hosted on G2.com.

The platform is great as is Evolve but there is a bit of a learning curve when using Evolve. The only thing I would love is that if the pages element had a bit more flexibility in creation. Review collected by and hosted on G2.com.