Top 10 FLOW Alternatives & Competitors

The Contact Center Workforce Software solutions below are the most common alternatives that users and reviewers compare with FLOW. Contact Center Workforce Software is a widely used technology, and many people are seeking time saving, high quality software solutions with mobile access and intraday management. Other important factors to consider when researching alternatives to FLOW include ease of use and reliability. The best overall FLOW alternative is Calabrio ONE. Other similar apps like FLOW are Salesforce Service Cloud, Talkdesk, JustCall, and NiCE CXone Mpower. FLOW alternatives can be found in Contact Center Workforce Software but may also be in AI Customer Support Agents Software or Contact Center Software.

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Best Paid & Free Alternatives to FLOW

Calabrio ONE
Salesforce Service Cloud
Talkdesk
JustCall
NiCE CXone Mpower
CloudTalk
Genesys Cloud CX
Sprinklr Service

Top 10 Alternatives to FLOW Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how FLOW stacks up to the competition and find the best product for your business.

Calabrio ONE

By Calabrio

4.5/5

(377)

Product Description

Categories in common with FLOW:

Contact Center Workforce

Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Categories in common with FLOW:

Contact Center Workforce

Talkdesk

By Talkdesk

4.4/5

(2,500)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with FLOW:

Contact Center Workforce

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NiCE CXone Mpower

By NiCE

4.3/5

(1,726)

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with FLOW:

Contact Center Workforce

CloudTalk

By CloudTalk

4.4/5

(1,624)

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Categories in common with FLOW:

Contact Center Workforce

Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with FLOW:

Contact Center Workforce