--- title: InformaCast Reviews meta_title: 'InformaCast Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 116 reviews by the users' company size, role or industry to find out how InformaCast works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 116 scale: '5' date_modified: '2026-07-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # InformaCast Reviews **Vendor:** Singlewire Software **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.5/5.0 **Total Reviews:** 116 ## About InformaCast InformaCast is a mass notification system that sends audio, text and images to mobile and on-premises devices. It increases the speed, reach, and success rate of emergency notification communications to get critical information to the people that need it. ## InformaCast Pros & Cons **What users like:** - Users commend InformaCast for its **superior audio broadcasting** capabilities to IP Phones, making communication seamless. (1 reviews) **What users dislike:** - Users express frustration with the **inefficiency** of InformaCast's new leadership, feeling undervalued and considering cancellation. (1 reviews) ## InformaCast Reviews ### 1. A powerful tool for alerts/messages without complication **Rating:** 4.5/5.0 stars **Reviewed by:** Cesar G. | Systems Analyst, Government Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2017 **What do you like best about InformaCast?** Seamless integration with Cisco Call Manager and plenty of documentation to do it right. Highly customizable: messages with plenty of options per your convenience; plus, plugins that can help you extend functionality in many ways. Being able to check the results of a message you sent with confirmation statistics and feedback responses; you can send a quick poll to people! Excellent technical support when things don't work as you expected. I was able to solve a problem satisfactorily in a short period of time thanks to the recommendations of the tech support team. **What do you dislike about InformaCast?** I have not found anything I dislike so far. **Recommendations to others considering InformaCast:** Leverage usage of desktop notifications along with the 'classic" notification in phones **What problems is InformaCast solving and how is that benefiting you?** Messages tailored to specific groups. Quick way to alert all people about outages. We have every group/building in our organization mapped as a 'recipient group' ready when we need to address only a specific group of people. Being able to group IP phones with legacy speakers enable us to reach out areas where speakers coverage is poor. ### 2. Great overall experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about InformaCast?** The software and customer service have been fantastic. Got legacy devices working with very little effort and best support I've had in a long time. **What do you dislike about InformaCast?** Software does look a bit dated but overall if it works I couldn't care less what it looks like **What problems is InformaCast solving and how is that benefiting you?** Cisco phone system wouldn't do pages without a 3rd party software. It integrated quickly and we can now page over the phones just like our old system. ### 3. Great for on-prem notifications, lacking in mobile features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about InformaCast?** Close integration with Cisco Call Manager and Cisco telephony devices. **What do you dislike about InformaCast?** Population and maintenance of the user contact database for mobile notifications is cumbersome. **What problems is InformaCast solving and how is that benefiting you?** Integration of disparate paging systems in 4 different physical buildings. ### 4. Easy to use with no issues. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2018 **What do you like best about InformaCast?** Ease of use. Fills all of our need for a paging system. **What do you dislike about InformaCast?** We have experienced no issues with it to speak of. Have had good response from tech support for upgrades etc. **What problems is InformaCast solving and how is that benefiting you?** Communication conduit for staff. Easy to get a hold of someone when away form their desk. ### 5. Easy to use fully customization experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** I like the user interface on both the mobile site and the administration site. They are easy to use and very robust. **What do you dislike about InformaCast?** Some of the settings are a bit hidden and if you don't know what you are doing the consequences of sending out a false alert could be devastating. **What problems is InformaCast solving and how is that benefiting you?** Mass notification for disasters and general alerting. ### 6. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about InformaCast?** Ease of use and great support Excellent product and really great support. **What do you dislike about InformaCast?** Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing **What problems is InformaCast solving and how is that benefiting you?** Great for Emergency broadcasts Great for identifying location of 911 calls for first responders ### 7. Good Product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about InformaCast?** Interface is easy to follow and not difficult to train users **What do you dislike about InformaCast?** Technical configuration can be tricky and challenging **What problems is InformaCast solving and how is that benefiting you?** We use them for Digital clocks and speakers we use for pa system ### 8. Simple and powerful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** Mobile has a nice interface and is relatively straight forward **What do you dislike about InformaCast?** Our org would really like to include user images **What problems is InformaCast solving and how is that benefiting you?** employee and public alerting in an emergency ### 9. Pretty easy for users to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2017 **What do you like best about InformaCast?** It seems pretty intuitive for even our most technologically challenged users. **What do you dislike about InformaCast?** I don't have enough experience with it yet to have a dislike. **Recommendations to others considering InformaCast:** None. It seemed pretty easy to install and set up, and the few times I needed to contact Singlewire Tech Support, they responded promptly and knowledgeably. **What problems is InformaCast solving and how is that benefiting you?** It provides a bell system and also a PA system. ### 10. Very positive in all aspects **Rating:** 5.0/5.0 stars **Reviewed by:** Reiner H. | telecommunication Analyst, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2017 **What do you like best about InformaCast?** Very easy to use, clear documentation, very helpful **What do you dislike about InformaCast?** I would like a more detailed training video for machine to machine integration. **Recommendations to others considering InformaCast:** I had some sales presentation with other products they did lack the all around features **What problems is InformaCast solving and how is that benefiting you?** 911 call aware emergency broadcast silent alarm ### 11. Medical Paging solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2017 **What do you like best about InformaCast?** Very quick to grow and easy to administer solution. The single wire group has some of the best support structure that I've dealt with. **What do you dislike about InformaCast?** Multicast is a nightmare to trouble shoot and I would prefer to have unicast solution. The paging gateway is a good start. **What problems is InformaCast solving and how is that benefiting you?** 60 locations with up to 10 different zones of paging per location, Informacast is allowing clinic departments to alert patients, staff, and automated alerts. This is a very simple solution to administer as a single user can take care of this system along side a large phone system. Overall, the system has been extremely stable and its rare to have trouble reported due to a system issue. ### 12. InformaCast - Safety Net For All Situations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2015 **What do you like best about InformaCast?** This product really brings the security of a building together. The ability to multicast out to the devices that were previously unable to be reached are now able to be interfaced. If multicast isn't available via the WAN to each building they have a solution for that so nothing is in the dark when it comes to sending out a message. When our customer's initiate a lockdown / lockout from their security system, InformaCast is notified via URL and then sends messages to all administrator's phones with both text and audio. The ability to also interface the bell system allows this same message for lockdown / lockout to be broadcast over the PA and inform students to get in the classrooms and await further instruction. InformaCast can then take a live/recorded message from an administrator via the phone system with further instructions. To be able to quickly deliver this information in an automated / semi-automated format is truly amazing and needed for the security and safety of our children. We no longer have to worry that the important notifications that are much needed for safety will be delayed or worse, never get to the ones that need it. Keep up the great work on your continuous development on integration. **What do you dislike about InformaCast?** With partner's like Cisco, the money needed for development is always there. Nothing to dislike about 2 companies that are devoted to security. **Recommendations to others considering InformaCast:** This product does a lot, more than you might ever use. The options are extensive. I would suggest using the product and going through all the options. Then streamline for your particular customer needs. **What problems is InformaCast solving and how is that benefiting you?** My Top 3 are: 1) Lockdown / Lockout notification - through internal phone system, cell phones, email and PA system which was once impossible. 2) Weather notifications to internal phone system 3) Superior bell scheduling and interfacing with existing bell systems 4) 911 alert if called from a classroom ### 13. InformaCast **Rating:** 4.5/5.0 stars **Reviewed by:** Michael D. | Systems Engineer, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2017 **What do you like best about InformaCast?** I am new to using the system and it is easy to learn and figure out even if you had no previous experience. **What do you dislike about InformaCast?** Not sure there is enough logging of calls or alerts that go through the system. **What problems is InformaCast solving and how is that benefiting you?** We use it to integrate into school PA systems and do alerting and bell schedules. ### 14. Good product, but licensing is not OK **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2017 **What do you like best about InformaCast?** I like the features it provides for all our phones and IP speakers. I seems to be very powerful if you know how to use it. **What do you dislike about InformaCast?** Licensing is quite expensive. I think the perpetual and yearly licensing could use a revamp. **What problems is InformaCast solving and how is that benefiting you?** Speaker paging as well as messages for alerts. ### 15. Information When You Need It **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. | Network Administrator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2017 **What do you like best about InformaCast?** The Informacast system is idiotproof. We have several buildings on campus and informacast makes it simple to alert all of our people in an emergency situation. The fact that it integrates with out legacy PA system is a plus. **What do you dislike about InformaCast?** I cannot think of anything to dislike. It does what it says on the tin and much more. **Recommendations to others considering InformaCast:** If you have a VOIP system, informacast is a great way to turn all of those phones into a PA system to get information out to all of your users. **What problems is InformaCast solving and how is that benefiting you?** It is difficult to alert everyone on a sprawling campus of emergency situations. Bringing informacast in to our action plan helps with that. ### 16. We upgraded from v8.1 to 11.0.5 - 113 & I'm absolutely loving the new InformaCast! #TheRaMethod **Rating:** 4.5/5.0 stars **Reviewed by:** Ra S. | Network Administrator, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2016 **What do you like best about InformaCast?** The new GUI & UX is substantially improved. Management over broadcast groups could not be easier. In our previous Version 8.1, it was difficult to figure out how it all works; however in the new Version 11.0.5 - 113, It's just as easy as drag & drop... Update your CUCM with all appropriate devices & parties, go into IC, edit groups, click update, transfer the MACs to that broadcast group & you're done, easy peasy!!! **What do you dislike about InformaCast?** It took me a minute to troubleshoot a couple issues (all internal infrastructure inconsistencies & nothing to do with IC; however, despite this, the vendor provided superb phone support during the process). You also have to ensure that the person/device that is broadcasting is part of the recipient group of that broadcast... Otherwise, it still works, but it just beeps & flashes the EBS alert on the display. Once you add that user to the group, you can 'push to talk' & actually page PA style from that persons device. This wasn't readily apparently; but quickly resolved. I also disliked how you had to click 'update' for IC to find new CUCM phones. I felt like the integration of this piece alone should negate the necessity to click an update button. That being said, it is just one simple click & takes no time to complete the task... You just need to remember to do it! **Recommendations to others considering InformaCast:** Tight integration with CUCM, ease of use, pretty interface & satisfying UX.... Unless your pre-reqs include something that IC doesn't provide, I would highly recommend giving it a chance. We are currently running the following Application Parameters: Functionality=Advanced, MaxBellSchedules=50, MaxIPSpeakers=5, MaxPhones=300, MaxVersion=8.9, Scheme=Purchased **What problems is InformaCast solving and how is that benefiting you?** Since we upgraded our phone system from CUCM v7..1 to v11, we needed to bring all other components up to snuff. This included (but wasn't limited to: our Publisher, Subscriber, VoiceMail & ultimately Informacast. We had Informacast before, but after our CUCM upgrade broke it. We needed to get it back because it is our enterprise solution for PA via Cisco phones & IP speakers on-site. Users & admins have commented that the UX feels faster & less clunky. Can the audio sound sharper on v11.0.5? I don't know, but I've been told that the broadcasts sound more crisp & lively, even through the IP speakers that have experienced issues in sound quality in the past. Ultimately, operators are much more comfortable using the service & increasingly promoting it's use. ### 17. Great solution for paging **Rating:** 5.0/5.0 stars **Reviewed by:** Randy C. | Network Administrator, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2016 **What do you like best about InformaCast?** Informacast is very easy to use. As long as the infrastructure and configuration is sound its pretty much plug and play. Very efficient and rarely have any issues. **What do you dislike about InformaCast?** The way the paging gateways are configured. This could be simplified a bit, setting a static IP on one is a bit of a chore and requires you to use a Linux console. I would like to see the ability to telnet to these devices. **Recommendations to others considering InformaCast:** This is a great product, I have looked into utilizing a router to page to phones and this is 100x easier. **What problems is InformaCast solving and how is that benefiting you?** We have implemented this at several remote sites, by using the phones for paging instead of overhead speakers it is allowing us to reach areas where existing speakers do not. I like being able to tie in overhead speakers with the phones. ### 18. Best IP Bell/Paging software! **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Director of Information Technology, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2015 **What do you like best about InformaCast?** I tell people "You can do anything with informacast". The software package they provide literally has everything you could think when it comes mass campus communication. I have never seen such a scalable product with so many awesome features. The interface is very simple yet powerful. I feel better knowing our administration can instantly put our campuses in emergency mode with 2 seconds phone call and a canned message. **What do you dislike about InformaCast?** I wish you could limit staff to certain ring lists and not give them full control of all campuses. **Recommendations to others considering InformaCast:** Support is very helpful and they are a good tool to use once you have started implementation. I also found getting extra licensing is helpful as you start adding many endpoints once you start seeing the capability. **What problems is InformaCast solving and how is that benefiting you?** We have many analog bell systems that are showing their age. Moving to IP will let us compartmentalize our system and just replace speakers. We are had great success with our Cisco IP phone system implementation and informacast can do the same for our many bell systems. ### 19. Simple and effective **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew H. | Network and Systems Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2016 **What do you like best about InformaCast?** It is simple to use and simple to understand. The web interface is clean and easy to use for both myself (an administrator) and for end users. The consolidation of messages, paging, and bell schedules makes notifications a breeze. **What do you dislike about InformaCast?** Because it so heavily integrates with Cisco Unified Communications Manager, there's always the added complexity of diving into CUCM to get the integration to work. This isn't Singlewire's fault, of course, but it comes with the territory. **What problems is InformaCast solving and how is that benefiting you?** Instead of calling a separate company to come and update bell schedules on legacy paging systems, we just do it ourselves in InformaCast. The ability to page from any room in our district, while still having it secured with a PIN, is invaluable. ### 20. Telecom Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2017 **What do you like best about InformaCast?** Easy to use. **What do you dislike about InformaCast?** Logs you out to quick. **What problems is InformaCast solving and how is that benefiting you?** Phone to phone paging. Easy for the end user's ### 21. Versitile Paging System **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2016 **What do you like best about InformaCast?** I can send text pages to desk phones so I don't have to interrupt everyone's work for things like planned outages. I like that there are many features and Plug-ins that will allow me to customize the system for my organization's needs. Informacast is a versatile solution and will be interesting to work with while the organization expands and adds more demands on its functionality. **What do you dislike about InformaCast?** Some of the plug-ins are not simple to set up. Like the Inbound CAP plug-in. It took a long time to set up and I am still not sure it is set up correctly, even though I followed the instructions exactly as they were given on Singlewire's video instruction page. **Recommendations to others considering InformaCast:** Get your staff who will be implementing and maintaining this software some training prior to go-live. If your IT infrastructure is something other than Cisco, like HP, and sub-netted, research your devices to see if they support PIM routing. If they do not, then you will either need to purchase additional gateways from singlewire or new switches that do support PIM routing. **What problems is InformaCast solving and how is that benefiting you?** We had an old system that was not going to last and did not do what we can do, now. Before, everything had to be announced over the PA system and there was no separation, everyone heard all pages. Now, I can create paging zones and keep the noise down. ### 22. Easy way to extend the functionality of your VOIP system **Rating:** 4.0/5.0 stars **Reviewed by:** Sam C. | Client Services Lead, Design, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2016 **What do you like best about InformaCast?** Informacast integrates with our Call Manager phone system easily and uses the Cisco IP Phones as speakers to make paging available around the office. The device discovery tool makes updating endpoints easy and quick. Being able to leverage existing technology and extending its functionality is a great way to reduce your administrative support and improve your ROI. **What do you dislike about InformaCast?** Tying the system into Call Manager can be a bit tricky and upgrades to either system can break the service so you need to plan carefully. Since the product is not a native Cisco add-in, there's some technical challenge to those who may not have a full time Cisco admin on site. Before we switched over to a virtual appliance, we used an early version which ran on Windows Server. Nothing more needs to be said. **Recommendations to others considering InformaCast:** Understand fully the environment you are deploying this tool into. Confirm with your Voice admin that the service is compatible. Go with the virtual appliance if you have the virtual infrastructure to support it. It's will require less maintenance and is almost a set it and forget it type system. The annual support costs is not high so keep that in place to get updates to the latest versions. Informacast will work with the latest version of Call Manager. **What problems is InformaCast solving and how is that benefiting you?** We wanted to make office paging available to staff to announcement the start of meetings, calls on hold, and emergency evacuation drills. After we upgraded from Nortel to Cisco for VOIP, we lost the paging functionality. This was the way we brought that feature back. ### 23. Best fit for our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy S. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2014 **What do you like best about InformaCast?** Very versatile. Setup was fairly painless and SingleWire Academy is the best. Able to setup IP Speakers, Desktop Notification and Phone notifications very easy. And we are also using the InformaCast Mobile. Our Safety Team Chose this over other products as it was a more strait forward interface for them to use. Continuation... After using InformaCast for the past few years we have been very pleased with it. adding Devices here and there their support always has the right answer to get you up and going quick. **What do you dislike about InformaCast?** IP Speakers and Desktop Notifications are on the same List. so if you have every PC in your organization setup it fills the page with Desktop notifications. All though you can Filter. :-) Continuation... Still waiting for an improvement on the separating Desktop Notification from the IP Speakers. **Recommendations to others considering InformaCast:** Find out exactly what hardware you need before you order hardware. What exactly do you need out of the system. Come up with a plan before you implement as you could be doing a lot of changing after it is setup. Have your Cisco CallManager Expert ready to help you with that side of things. if you have Cisco. **What problems is InformaCast solving and how is that benefiting you?** We did not have a fire alarm for our building so this was much easier to wire and setup then a whole fire alarm system. And we can use it for more then just the Fire Alarm. Continuation... We will be replacing our Desktop Notification (ReachPlus) hopefully soon with InformaCast. ### 24. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Matt N. | Sr. Communications Tech, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2016 **What do you like best about InformaCast?** I like how easy the product is to use. Most of what I know about Informacast I have learned on my own. It also gives us the ability to put paging in smaller clinics. **What do you dislike about InformaCast?** I don't like the upgrade path. The upgrades are hard to preform and we have had issues with them in the past. However I have heard this has improved recently. **What problems is InformaCast solving and how is that benefiting you?** We use this product in our OR's to due automated paging. This allows nurses and OR Techs to press a button instead of having to do a live overhead page. ### 25. InformaCast for Schools **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan R. | IT Director, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2016 **What do you like best about InformaCast?** Singlewire continues to improve their most important system InformCast. It has allowed me to leverage my phone system doubling it as a PA system which is critical for schools in lock-down drills! **What do you dislike about InformaCast?** Ever since moving from a Windows platform to Linux, it has been super stable. Nothing to dislike at all. Maybe if there was a way to auto sync phones instead of manually. **What problems is InformaCast solving and how is that benefiting you?** In an education environment, communication is utmost important especially for lock-down drills and other emergency-related events. ### 26. Singlewire InformaCast has provided our company an easy-to-use emergency notification solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2016 **What do you like best about InformaCast?** Singlewire provides fantastic DIY documentation for most if not all of their notification possibilities. I have been able to implement most of their solutions by myself. When I am unable to, contacting their support team is a breeze. They are responsive and ready to help with any issue you come across. **What do you dislike about InformaCast?** Sometimes the DIY documentation I really like is missing a step or a little piece of information. Because of this, I have needed to contact support for simple problems that could have been solved through the documentation. They update their documentation, though, when this occurs. Also, I have had a few issues with their paging gateways. They seem to brick pretty easily and have just been a bit of a nuisance. **Recommendations to others considering InformaCast:** If you have multiple sites, take into account the paging gateways. A paging gateway at each site is the best way to go. Figure out if a virtual or paging gateway is the idea. There seems to be ups and downs to both, but they are very important to utilize audio. The paging gateways have been our nuisance. **What problems is InformaCast solving and how is that benefiting you?** Singlewire InformaCast is supplementing our emergency and production line notification needs. We have realized benefits such as ease-of-use and customization. There seems to be nothing it cannot assist with. The biggest benefit we have realized are the automatic weather notifications. It automates a once manual process. ### 27. InformaCast with Singlewire Paging Gateway **Rating:** 4.5/5.0 stars **Reviewed by:** Justin H. | Telecommunications Specialist III, Sr. Voice Engineer, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** This solution allowed to us Optimize our WAN by limiting multicasts from site to site. The combination of Server and Gateway is great! We can keep using our datacenter model for voice applications but still get the multicast service, like phone to phone paging. I personally like working with their tech support. Ive got a lot of really solide Linux guys on their staff. **What do you dislike about InformaCast?** InformaCast does not offer any sort of extended hardware warranty. In an enterprise its hard to push paperwork through on orders, so it is challenging during break fix scenarios that I have no path other than a new sale to replace a broken piece of hardware. Overall though im still very satisfied with our engagement with InformaCast. **Recommendations to others considering InformaCast:** I would recomnend this solution to anyone who is looking to expand their Cisco VoIP system features. Paging, Emergency Resonse and Intercom features are all expanded by this adjunct. **What problems is InformaCast solving and how is that benefiting you?** We use the Singlewire Paging gateway that gives us some great flexibilty in our phone to phone paging. It allows our managers to send infomation to their teams in a quick manner without having to rely on passive media, like email. ### 28. InformaCast Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2016 **What do you like best about InformaCast?** This product is very easy to implement and works very well! I also have to say that their customer support is very responsive and top notch!! **What do you dislike about InformaCast?** There is not much at this time that I do not like about this product. I will be add more of the functionality to our environment soon. **What problems is InformaCast solving and how is that benefiting you?** The main use for us I the over the phone paging. It is very easy to setup and deploy. ### 29. Great product, and great support **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey A. | Director of Infrastructure Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2016 **What do you like best about InformaCast?** The ability to tie into our Call Manager cluster has been essential. **What do you dislike about InformaCast?** Confusing plug in configuration's or uses. **Recommendations to others considering InformaCast:** This product has solved many issues with notifications for all staff, faculty, and police force. We set this up for alerting police for various issues, as well as configuring a lockdown procedure with various Cisco products. **What problems is InformaCast solving and how is that benefiting you?** Alerts for police and staff ### 30. Using InformaCast with Speaker Endpoints Only (Bells) **Rating:** 4.0/5.0 stars **Reviewed by:** Blake H. | Director of Technology, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** What I like best is that I can set up the ring list, schedule, exceptions, etc. and not think about it all year long. I love the ability to upload my own bell tones and got the idea from a colleague to have some fun on April Fools day with fun sounds! **What do you dislike about InformaCast?** It takes some time to lear the ins and outs of setting up the schedule and scheduling announcements. With a CISCO VOIP phone system this would be seamless. We are without so it's a bit more of a challenge. **Recommendations to others considering InformaCast:** Use this with a VOIP system. **What problems is InformaCast solving and how is that benefiting you?** Now that it's set we don't have to think about it until the schedule changes. No support required (so far) ### 31. InformaCast Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** The thing I like most about InformaCast is it just wrok's. Sometimes in IT the best devices or software are the ones that are configured installed and you can almost forget about them because they just work. I have had problems with the product (which is to be expected for any products) but was truly gave me a good impression of the company was the great service you receive when you do call their support team, which do an excellent job. They are personable (not thank you for calling bla, bla, drone like) but nice friendly and really are able to help **What do you dislike about InformaCast?** The flexibility in dealing with devices and the ability to segment the devices into different groups would be nice, vs. always having to look a the whole group of devices everytime. **Recommendations to others considering InformaCast:** I would recommend InformaCast and it works great with little Administration and their support is great. **What problems is InformaCast solving and how is that benefiting you?** We are using this for paging and the problem is helped with is having a centrally managed paging system that can be used by multiple different offices and/or locations. ### 32. Administrator of InformaCast **Rating:** 4.5/5.0 stars **Reviewed by:** Hector C. | Network Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2016 **What do you like best about InformaCast?** This application is very user friendly. I find it very easy to send blast alerts on an emergency situation **What do you dislike about InformaCast?** I have not being an administrator of this application for long. So far I cannot find anything I dislike of InformaCast **Recommendations to others considering InformaCast:** yes **What problems is InformaCast solving and how is that benefiting you?** Alerting our users of emergency situations ### 33. InformaCast **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Unified Communications Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2015 **What do you like best about InformaCast?** The prime purpose of the product for two of our customers is to get information out to staff as quickly and easily as possible. The ease of use for the end users to send pre-canned/modified messages to staff is great. The end user only required a few minutes to learn the basic paging functionalities. We also have users restricted to certain messages and recipients to prevent erroneous pages. The product quickly grew to include weather alerts. **What do you dislike about InformaCast?** The Reporting aspect needs to be improved. Users should be able to run more granular, customizable reports, and not have to be an administrator to run reports. This has been requested feature for some time, but has not to come fruition as of the 9.12 release. (Note version 11 has just been released, but I have not seen the newest features yet. **Recommendations to others considering InformaCast:** It is a versatile product and able to interact with other systems for real-time alerts. This product is not difficult to deploy and easy to work with. The Mobility feature is a good tool as well for sending alerts to mobile devices, but requires a separate interface and database for users' mobile numbers. (Would be nice it they can make it into one.) **What problems is InformaCast solving and how is that benefiting you?** Real-time alerting to staff members. ### 34. Our faculty uses informacast daily for announcements and love it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2016 **What do you like best about InformaCast?** I like the user interface and if I ever have any technical issues the technicians that I call are always very knowledgeable and helpful in assisting me to resolve the issue. **What do you dislike about InformaCast?** Actually at this point I have no complaints. **What problems is InformaCast solving and how is that benefiting you?** We not only use informacast daily for announcements but also use the scheduled broadcasts for an attendance reminder each day for teachers. ### 35. Informacast **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2016 **What do you like best about InformaCast?** We use Singlewire Informacast version 7.0 it is easy to configure, user friendly interface. **What do you dislike about InformaCast?** I have not found any point to dislike this software. **What problems is InformaCast solving and how is that benefiting you?** As we are medical practice we use informacast to announce in an emergency like if there is any code. ### 36. Easy for Paging **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher P. | Desktop Support, Voice Admin, Windows Admin, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** We have planned announcements throughout the day, so the best feature for us is the auto-scheduler. **What do you dislike about InformaCast?** I dislike that we dont use more of the features available! **Recommendations to others considering InformaCast:** Make sure that you investigate all of the functionality available before buying anything else for your voice environment. **What problems is InformaCast solving and how is that benefiting you?** We have announcements go over the IP phones, since we dont have speakers anywhere. ### 37. Singlewire Informacast a must for Cisco Call Manager owners **Rating:** 5.0/5.0 stars **Reviewed by:** Tim M. | IT Systems Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** The seamless integration with Cisco Call Manager and the feature set. **What do you dislike about InformaCast?** I didn't get it sooner. We should have implemented this years ago :) **Recommendations to others considering InformaCast:** This is a must have if you use a Cisco Call Management Solution. **What problems is InformaCast solving and how is that benefiting you?** We have made great gains in efficiency of bell schedules, call identifications, and message alerting. ### 38. informacast ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** ease of use and easy to implement I would recommend to other cisco users who needs a good paging system **What do you dislike about InformaCast?** not much. almost everything is easy & affordable and goes weel with our cisco call manager **What problems is InformaCast solving and how is that benefiting you?** being able to call attorneys right away ### 39. Singlewire InformaCast **Rating:** 3.5/5.0 stars **Reviewed by:** Pascal S. | Telecom Analyst at AECOM, Civil Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2015 **What do you like best about InformaCast?** Nice features,tech support is fast and awesome **What do you dislike about InformaCast?** Other than paging i didnt use other feature so far at this time. I think the cost for licenses and maintenance are high **What problems is InformaCast solving and how is that benefiting you?** Paging over the phone sets to all sites on the Cisco Enterprise ### 40. I use it on daily basis, plus I created for other user to use it with no problem, system very stable **Rating:** 5.0/5.0 stars **Reviewed by:** Salomon T. | Network Technician, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** Very friendly program, and support is great. **What do you dislike about InformaCast?** I have no issues with the program, for other users no issues. **Recommendations to others considering InformaCast:** Program is easy to use, plus you have video tutorials that you can follow, plus support. **What problems is InformaCast solving and how is that benefiting you?** daily usage, intercom features for classroom communication. ### 41. Excellent product with Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen T. | Systems Engineer, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2015 **What do you like best about InformaCast?** Informacast makes it easy to integrate with an existing Cisco UC Cluster and build broadcasting messages to a group of phones. The installation package is a simple OVA that can be utilized on UCS infrastructure, has a small VM footprint and can be setup in less than a day. Configuration elements are easy to implement for the Cisco UC products. Lastly, and most importantly is the ease to access support team which provides excellent customer service through timely response. I will most certainty recommend to customers and business alike. **What do you dislike about InformaCast?** We use + dialing, it was difficult to implement certain components when using CTI Port for outbound dial from Informacast **Recommendations to others considering InformaCast:** IT is the product to consider for Cisco UC Environments. They have a great reputation as a cisco solutions part that integrates almost seamlessly. **What problems is InformaCast solving and how is that benefiting you?** IP Speaker Connectivity IP Phone Paging Emergency notifications Bell operators Cisco Jabber notification via IMs ### 42. Paging/Notification for the modern world **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2015 **What do you like best about InformaCast?** The ability to use our current VoIP infrastructure without the need to add additional hardware/wiring. **What do you dislike about InformaCast?** Nothing so far. It has been a rock solid solution for us. **What problems is InformaCast solving and how is that benefiting you?** When our office moved, we needed a way to provide paging and notifications to our employees. We were looking for a way to do this without having to install a speaker system through out the office. Singlewire was able to provide a great solution that utilized our existing VoIP infrastructure. We into our 6th year using this product and it keeps getting better, ### 43. InformaCast for Emergency Notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Peter R. | Operations, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2015 **What do you like best about InformaCast?** We use InformaCast in a K-12 setting, to inform users of emergency situations. We use InformaCast on Cisco phones, InformaCast Conference Call Plugin, and InformaCast Mobile. Support has always been knowledgeable, quick, and takes issues directly to the developers of the product. **What do you dislike about InformaCast?** While the mobile platform is very new, it needs a little work to be integrated fully with InformaCast. There are workarounds available but it's not as seamless as we'd like. **Recommendations to others considering InformaCast:** InformaCast has innovative plans coming, and genuinely listens to their customers' needs for development. **What problems is InformaCast solving and how is that benefiting you?** Having all Senior Administrators auto-dialed by the Conference Call plugin, using our own Cisco phone system is invaluable. In an emergency, a Receptionist or Senior Administrator presses a button on their Cisco phone. This sounds an alert over the PA system and Cisco phones, auto dials a conference call to the Senior Administrators, and sends a message to mobile users, including a hard-of-hearing employee. ### 44. Amazing Product - Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** PHELMS H. | Senior Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2015 **What do you like best about InformaCast?** The support team is outstanding - and the product never has an issue! Once the product is setup you will almost never need to touch it again. The system is just stable. We are finding new uses for the product, in education specifically that most people would have never thought of. **What do you dislike about InformaCast?** That multicast is the only option for parts of the system. While it works great a unicast approach would allow for a better retro fit into older environments while the rest of the system can be upgraded. More integration into other systems and possibly a cloud approach would be nice but not sure how feasible that would be. **What problems is InformaCast solving and how is that benefiting you?** Problems that we don't even know we have - fast communication from a single point. Makes everything simple! Many new uses for the program and broadcasting system integration are being found by our users because they see its great potential as well. ### 45. Informacast Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Bill L. | Systems Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2015 **What do you like best about InformaCast?** Informacast provides a flexible and dynamic solution to add paging to Cisco phones, overhead paging to IP speakers, legacy overhead and more. It also allows you to configure items like Panic Buttons, Weather Alerts, 911 notification and more. The best thing is that Informacast's website and staff provide you all the tools you need to accomplish your goals with this system. **What do you dislike about InformaCast?** The only thing that I don't like about Singlewire's Informacast is that it is a separate server but that isn't a big deal since it takes up few resources. **What problems is InformaCast solving and how is that benefiting you?** Paging to Cisco phones and Weather/911 alerts are always needed and Informacast solves this every time. ### 46. informacast one to many PTT with 7925 **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal M. | Wireless Networks Business Unit - Escalation Engineer, Computer Networking, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2015 **What do you like best about InformaCast?** PTT. the message sent via multicast. one to one and one to many. **What do you dislike about InformaCast?** There was nothing to be disliked. it used the existing hardware and integrates it, unlike vocera badges, which need a separate hardware for similar functions. **Recommendations to others considering InformaCast:** great support. fills in the gaps that CUCM could have with 7925s. **What problems is InformaCast solving and how is that benefiting you?** i was resolving a tac case where the PTT call, both way was not working with Cisco's 5760 WLC setup. What i liked the most was support. The informacast engineer got on webex with me, helped me integrating it with our CUCM. The support was highly skilled and on the spot. ### 47. Thorough Technical Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2015 **What do you like best about InformaCast?** Recently have had to work several issues involving an InformaCast system, and I must say that when working with their support I found that they were very knowledgeable and were able to help me resolve the issues immediately. **What do you dislike about InformaCast?** Based on my experiences with customers using an InformaCast system, I believe the configuration to be fairly straight forward. I do think that when the customer has exceeded their licenses for a broadcast, the system could better point them towards that problem. **Recommendations to others considering InformaCast:** InformaCast is a simple to set-up and use paging/broadcast solution for any size company. The free trial is a great way to check it out as well! **What problems is InformaCast solving and how is that benefiting you?** InformaCast is a great solution with a simple set-up to allow pages/broadcasts within a CUCM system. ### 48. Great Product! Wonderful Support When Needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2015 **What do you like best about InformaCast?** I like the simplicity of the interface, sending messages, creating groups of recipients is a breeze, and the support staff is great! **What do you dislike about InformaCast?** I dislike the fact that Informacast's interface doesn't work with Google Chrome right now, also I feel that creating a custom ringtone could be a bit easier, having to use Audacity to create the file seems a little silly. **Recommendations to others considering InformaCast:** While the initial setup does take some work if you intend to utilize the Legacy Paging Interface, only utilizing the phones is much faster, and the support you receive when preparing your Legacy Paging Interface was stellar. **What problems is InformaCast solving and how is that benefiting you?** We are solving the issue of paging in our school district. We had an existing paging system that is aging and not very easy to use. The biggest benefit of the system is being able to send one message and have it broadcast through both the phones in the room and through our old system. ### 49. Informacast can be great for schools **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly M. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2015 **What do you like best about InformaCast?** Can do paging, intercom (if the speaker has a microphone) as well as bells **What do you dislike about InformaCast?** The bell schedule/configuration may not be the most intuitive **What problems is InformaCast solving and how is that benefiting you?** integrating analog and ip speakers in a school ### 50. Project Manager BOCES-White Plains City School District **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2015 **What do you like best about InformaCast?** Very easy to configure and make changes. It's particluarly important because I may not go back to a system for 6 months and to be able to jump right in and master it again is key. **What do you dislike about InformaCast?** Some modules require manual configuration because you can't add a calendar to the system. **What problems is InformaCast solving and how is that benefiting you?** Lock down, PA and bell system replacement. It provides flexibility and cost savings. ## InformaCast Discussions - [Do you have any online tutorials that show how to use InformaCast?](https://www.g2.com/discussions/do-you-have-any-online-tutorials-that-show-how-to-use-informacast-9b861a52-149c-4b70-ba22-5094c9bb9cee) - 1 comment, 1 upvote - [What 3rd party elements work with InformaCast?](https://www.g2.com/discussions/what-3rd-party-elements-work-with-informacast-cc3f563a-d81c-43af-af02-6fcb33cf6298) - 1 comment, 1 upvote - [What is the difference between InformaCast Fusion, InformaCast Mobile and InformaCast Advanced?](https://www.g2.com/discussions/what-is-the-difference-between-informacast-fusion-informacast-mobile-and-informacast-advanced-15f5da41-0179-4789-905d-29eeafded1ca) - 1 comment, 1 upvote - [Is it easy to implement InformaCast?](https://www.g2.com/discussions/5811-is-it-easy-to-implement-informacast) - 1 comment, 1 upvote - [Why does my organization need InformaCast?](https://www.g2.com/discussions/why-does-my-organization-need-informacast) - 1 comment, 1 upvote - [View InformaCast pricing details and edition comparison](https://www.g2.com/products/informacast/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+19%3A22%3A55+-0500&secure%5Bsession_id%5D=e4a1c38c-b5dc-4add-8430-542b889b5365&secure%5Btoken%5D=bcfb2136a6dcd8c7adbeadcc982bdaffd4274ec3caf01acb9317ae13d18545a1&format=llm_user) ## Top InformaCast Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (564 reviews) - [RAVE Alert](https://www.g2.com/products/rave-alert/reviews) - 4.5/5.0 (70 reviews)