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Inform

3.8
(2)

Inform is a software solution that allows you to manage your records entry process and filters to allow users to view what they want, with the ability to locate and manage law records related to subjects or criminal activity through a user interface.

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Inform review by User in Telecommunications
User in Telecommunications
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"It works"

What do you like best?

I would say that it is user friendly, though some of my coworkers may disagree. I like the call taking screen's format. We have gone through other vendors recently, and I strongly prefer this vendor.

What do you dislike?

There are too many different boxes for 1 application. It is too customizable, and I wish it was all able to fit in one screen instead of 3.

Recommendations to others considering the product

Pretty sure it's about to be absorbed by another company, so I'd hold off any contract negotiations until they are done. Who knows what kind of product they will have by the end of the merger.

What business problems are you solving with the product? What benefits have you realized?

Some users enjoy the customization, it gives each of us the ability to organize the screens how we process it best, which lends to efficiency. The process to get a call queued is extremely easy. Our queue times for high priority calls are under 30 seconds, which is extremely important in our line of work.

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Inform review by Kelly B.
Kelly B.
Validated Reviewer
Verified Current User
Review Source
content

"Tritech is innovative"

What do you like best?

Tritech is one of the most user friendly and updated dispatching software programs out there! It is leading in dispatch software and it’s easy to see why.

What do you dislike?

Nothing! Whenever there is an update needed, it is done within a timely manner and there is always ways to make the program your own and cater it to your needs.

What business problems are you solving with the product? What benefits have you realized?

We are solving massive communication issues, along with being able to solve accountability issues with our officers and deputies.

What Police solution do you use?

Thanks for letting us know!

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* We monitor all Inform reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.