Top 10 Impact Telecom Alternatives & Competitors

Top 10 Alternatives to Impact Telecom Recently Reviewed By G2 Community

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GoTo Connect
By GoTo
4.4/5
(1,388)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Categories in common with Impact Telecom:
VoIP Providers
UCaaS Platforms
Contact Center

Nextiva
By Nextiva
4.5/5
(3,441)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Categories in common with Impact Telecom:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms
Contact Center

3CX
By 3CX
4.4/5
(530)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Categories in common with Impact Telecom:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms
Contact Center
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JustCall
By Saas Labs
4.3/5
(2,368)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with Impact Telecom:
VoIP Providers
Cloud PBX Platforms
Contact Center

CloudTalk
By CloudTalk
4.4/5
(1,689)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Categories in common with Impact Telecom:
VoIP Providers
Cloud PBX Platforms
Contact Center

Genesys Cloud CX
By Genesys
4.4/5
(1,520)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with Impact Telecom:
VoIP Providers
UCaaS Platforms
Contact Center

RingEX
By RingCentral
4.1/5
(1,287)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Categories in common with Impact Telecom:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms

8x8 Work
By 8x8
4.2/5
(817)
Product Description
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
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Categories in common with Impact Telecom:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms

Webex Calling
By Cisco
4.5/5
(622)
Product Description
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.
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Categories in common with Impact Telecom:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms

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