IMA360 Reviews & Product Details

I appreciate IMA360 for offering a great user experience with its user-friendly interface, making it easy to navigate and configure. The seamless integrations with a variety of tools such as RFC, Mulesoft, and Kafka enhance its utility, allowing it to connect effortlessly with our existing systems. I particularly value the comprehensive app features like dashboards and the Formula Lab which contribute to its robust functionality. The contract maintenance tool is designed in a way that is simple to manage yet capable of achieving complex setups efficiently. Additionally, the cloud solution provided by IMA360 comes with the latest features, which was a significant factor in transitioning from SAP Vistex. The initial setup process was straightforward, and the customer support team is very responsive, which has been particularly beneficial in smoothing out any challenges. Ultimately, the combination of modern features, integration capabilities, and proactive support team makes it a highly recommendable tool for managing contracts. Review collected by and hosted on G2.com.

Since it is a new tool, it has some flaws mainly in regards to performance. Review collected by and hosted on G2.com.

IMA 360 is how everything we need is in one place. As a digital marketing company, we deal with a lot of tasks like campaign tracking, client reports, team performance, and billing. IMA 360 makes it super easy to manage all of that without jumping between different tools. The dashboard is simple to use, the reports are clear that saves us time. It honestly helps us focus more on growing our clients. Review collected by and hosted on G2.com.

IMA 360 flexibility in certain features, particularly when it comes to generating custom reports for clients.. the mobile version could also be smoother and easier to use. Review collected by and hosted on G2.com.

What we really liked about IMA 360 is how they actually get it. They didn't just throw tools or technical terms at us but they really listened to what we were struggling with and gave us right solutions that made sense. It really felt less like working with a company and more like having an extra arm of our own team that knew exactly what needs to be done. They made our complicated process feel really easy and honestly, that took a huge load off our sales team. It is rare to find people who are this good at both the tech side and the people side and IMA 360 nailed both. They also implemented this in a good way and also the number of features they have provided are truly appreciable. The integration was also easy. We have also increased the frequency of using these products which has genuinely impacted our business and our sales are boosting quickly. Review collected by and hosted on G2.com.

Honestly, there is no such thing that we disliked about IMA 360. They really listen to their customers and are always open for feedback and they genuinely want to improve, so even small things also get handled quickly and this kind of responsiveness really builds trust. Review collected by and hosted on G2.com.

What I like best about IMA360 is that how easy they are to work with. They actually listen to their customers. From the beginning, it felt like they were part of our team, not just some outside company. They took time to understand what we needed (even when we weren’t sure ourselves), and came back with ideas that made sense—no tech jargon, no overpromising, just smart solutions that worked. This is one of the best companies I have worked with. Also, I really appreciate how responsive they are. You don’t even have to chase them for updates. They stay on top of things and genuinely care about getting things right. It’s rare to find that mix of professionalism and personal touch these days, but IMA360 really nailed it. Review collected by and hosted on G2.com.

The great part about IMA 360 is they are always open for feedback and very responsive. There is nothing I disliked about IMA 360.It is clear they really deliver the right solutions which I really respect. Review collected by and hosted on G2.com.

they have AI-powered Dynamic Pricing Solution which help to manage uses AI/ML models to recommend optimal prices based on demand, cost, competitor pricing, seasonality, and customer segments. also with their Customer Segmentation & Behavior Analytics manage it well. Review collected by and hosted on G2.com.

its been Just 2 Month, it is meeting my expectation and Client Satisfaction Review collected by and hosted on G2.com.

Robust Contract & Revenue Management

It excels at handling complex contracts and chargebacks, especially for companies dealing with multiple GPOs, IDNs, and pricing tiers.

2. Advanced Analytics

The platform offers strong insights into pricing performance, customer profitability, and sales trends — super useful for strategic decision-making.

3. Customizable Dashboards

Users love how they can tailor dashboards and reports for different business units (sales, finance, ops).

4. Integration with ERP and CRM Systems

Smooth integration with SAP, Salesforce, and other enterprise systems adds a ton of efficiency.

5. Rebate & Chargeback Automation

Automating these workflows reduces errors and accelerates revenue cycles — a huge plus in the pharma and med device space.

6. Compliance & Audit Readiness

With its strong audit trails and documentation, it helps companies stay compliant with regulatory requirements like government pricing and Medicaid. Review collected by and hosted on G2.com.

So far, I haven’t encountered any major dislikes with IMA360, like with any tool, there’s always room for optimization, but nothing has stood out as a significant drawback in my experienc Review collected by and hosted on G2.com.

IMA360 is a robust and scalable solution designed to address complex rebate and pricing challenges. We implemented IMA360 to streamline and manage intricate distributor rebate processes with seamless integration into our pricing systems.

With over 1,000+ line items, our rebate management involves high volumes and sophisticated workflows across monthly, quarterly, and annual cycles. The IMA360 team provided excellent support in overcoming these challenges and ensuring timely and accurate rebate payments to our customers.

Their post-implementation support has been exceptional, ensuring smooth operations and prompt issue resolution. The solution is easy to integrate with other systems, which has helped us improve efficiency across our broader ecosystem.

The product offers a rich set of features tailored to address complex client requirements, and the team has consistently demonstrated a deep understanding of both our business processes and the healthcare industry. They have also been highly accommodating of ad hoc needs, adapting quickly to evolving business demands.

We will definitely consider IMA360 for future rollouts as we continue to enhance and scale our processes. Their partnership has been a valuable asset, and we look forward to continued collaboration. Review collected by and hosted on G2.com.

We hand few challenges in terms of integrations, their team stepped-up and navigated to finish line without much disruption. Review collected by and hosted on G2.com.

when i took the Pricing Software demo, it Solve all my major issue and after using of 3 month, my most of operational has been resolved - i perfer this Solution verymuch Review collected by and hosted on G2.com.

as its been 3 month i am using this product, not sure about any mistake, and they are solving my operationla issue Review collected by and hosted on G2.com.

IMA360’s platform is dynamic and flexible, allowing us to execute our business solutions in ways that other applications cannot. Review collected by and hosted on G2.com.

There are some rigidities and redundancies within their platform that we had to work through with IMA360. Review collected by and hosted on G2.com.

IMA360 makes managing complex pricing, rebates, and chargebacks so much easier. The dashboards are clean and insightful, and love how everything is centralised and easy to track. Review collected by and hosted on G2.com.

The learning curve can be a bit steep at the beginning but once you are in it flows smoothly Review collected by and hosted on G2.com.