# Analytics Reviews
**Vendor:** Homisco  
**Category:** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 4
## About Analytics
Braxtel’s Contact Centre analytics is a powerful feature rich module that enables the visualisation and reporting on historical and realtime performance. Share live and interactive reports or dashboards on any Web-based platform, with an embeddable widget. Distribute your insights and content where it is needed for decision-making.




## Analytics Reviews
  ### 1. Direct and simple Understanding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alok S. | Digital Marketing Manager, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Analytics?**

Analytics is fun to look through for secret trends and data. i can make better choices and acts by analyzing data, which is nice. Because it changes over time, analytics is both interesting and hard.

**What do you dislike about Analytics?**

Analytics shouldn't take the place of thought.

**What problems is Analytics solving and how is that benefiting you?**

Analytics can help me figure out how people talk to  my business.

  ### 2. A very good tool to analyze a person that speaks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex A. | Tech consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Analytics?**

give you good and accurate transcription  of what is being said in text form. English analysis is the one that works best for now. it is fairly easy to use and we were able to implement it in our work method easily. We used it everytime we had to create a subtitle.

**What do you dislike about Analytics?**

A little bit complicated to learn and to use. There is some mistakes sometimes but we can't seem to correct them. it would be good to add that feature.

**What problems is Analytics solving and how is that benefiting you?**

It allows us to transcript voice to text and create subtitles for videos we're creating for our customers

  ### 3. Best for Website Perfomance Traking Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about Analytics?**

The nice part about this tool is that you can save all your website and app user data here, it has grown more advanced in data management, so you can generate good reposts for your clients or business.

**What do you dislike about Analytics?**

I hate that you can only apply 2 filters at a time to sort and analyze your data, which was previously possible. Unfiltered data is downloaded after adding a filter.

**What problems is Analytics solving and how is that benefiting you?**

Add the live visualization tracking feature to the user interface.

  ### 4. Analytics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Analytics?**

we can view the large amount of data in single page

**What do you dislike about Analytics?**

for learning purpose it is more complicated

**What problems is Analytics solving and how is that benefiting you?**

to show the business data to business usrs in friendly and efficient manner and it is easy to use for users



- [View Analytics pricing details and edition comparison](https://www.g2.com/products/homisco-analytics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A59%3A24+-0500&secure%5Bsession_id%5D=2f5e927e-a56b-4c03-850c-4a34c9d850e4&secure%5Btoken%5D=e1c16edc6eb60c4c27a8d6119d82d28704ddffcf3b8b3e82d13795c4e056360f&format=llm_user)

## Analytics Features
**Generative AI**
- AI Text Summarization

## Top Analytics Alternatives
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,422 reviews)
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