Homebase Reviews & Product Details

Homebase is a comprehensive workforce management solution designed specifically for hourly teams, catering to the unique needs of small businesses. This platform streamlines various aspects of team management, including time tracking, scheduling, communication, and payroll, making it an essential tool for businesses looking to enhance their operational efficiency. By automating many time-consuming tasks, Homebase allows managers to focus on more strategic initiatives, ultimately improving overall productivity. Targeted primarily at small to medium-sized businesses, Homebase is particularly beneficial for industries that rely heavily on hourly workers, such as retail, hospitality, and service sectors. The platform addresses common pain points such as scheduling conflicts, time theft, and compliance with labor laws. By providing a centralized hub for team management, Homebase enables businesses to maintain a well-organized and productive workforce while ensuring that employees remain engaged and informed about their roles and responsibilities. Key features of Homebase include an automated time clock that simplifies time tracking, significantly reducing the administrative burden on managers. This feature can save managers over five hours a week, allowing them to allocate their time more effectively to other important tasks. The scheduling tools offered by Homebase help eliminate chaos by providing templates, reminders, and shift notes, ensuring that all team members are aware of their responsibilities and schedules. Additionally, the platform centralizes team communications, fostering a collaborative environment where employees can easily share updates and information, thus enhancing teamwork and transparency. Homebase also simplifies payroll processing by eliminating manual data entry and paperwork. This feature not only saves time but also minimizes the risk of errors, ensuring that employees are paid accurately and on time. Furthermore, Homebase offers resources to help businesses stay compliant with federal and state labor laws, reducing the risk of costly penalties. Its integration capabilities with various point-of-sale systems, sales tools, job boards, and payroll providers further enhance the platform's versatility, making it a valuable asset for any small business looking to streamline operations. With mobile applications available for both iOS and Android, Homebase ensures that users can stay connected and manage their teams on the go. This flexibility is particularly advantageous for businesses with employees who are frequently on-site or working remotely. With over 2 million hourly workers already benefiting from Homebase, it has established itself as a trusted solution in the workforce management landscape, recognized for its effectiveness and user satisfaction across various platforms.

Product Website

Seller

Homebase

Discussions

Homebase Community

Languages Supported

English, French, Spanish

Overview by

Philip Kuang

Pricing

Pricing provided by Homebase.

Basic

Free

1 Location

View More Pricing Information

Homebase Media

One easy app to build, share, and optimize schedules to save you time and keep your team on track.

Eliminate no-shows, questions and confusion when your team has their schedule up to date and in their pocket. Never hear “I didn’t know I was working” again.

Get your team in sync with our all-in-one, easy-to-use employee app. Message individuals, groups, or the entire team without juggling texts and emails.

Clock in and out from (almost) any device. Put your time clock on Android tablets and smartphones, iPads and iPhones, computers, and POS devices.

Track your team’s availability, shift trades, and covers in Homebase to make sure you always have coverage. Let your team coordinate shift trading and coverage in the app. You don't have to be the go-between.

Track hours, breaks, overtime, and paid time off — without doing data entry or math.

Homebase is the best all-in-one employee scheduling and time tracking app, trusted by 150k+ small businesses. Get started in less than 5 minutes and make work easier.

Homebase Payroll makes it easy for small businesses to pay their hourly teams.

Top local workplace awards — celebrating small businesses that create a great environment for employees.

See how Brooklyn Tea creates a great work environment by putting more trust in their team.

See how Dots & Doodles leads with flexibility to superpower their team.

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Selina W.

Office manager

Small-Business (50 or fewer emp.)

3/19/2026

"Homebase Is a One-Stop Shop That Replaced Our Three Systems"

4.5/5

What do you like best about Homebase?

That is a one stop shop for my employees. We used to have 3 systems, and my employees had to have a separate login to each to do what we now do all in Homebase. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I would like to receive more alters when my staff clocks in late or clocks out outside of the Geofence. The little star next to the time sheet is easily missed. If out of the Geofence then it would be nice to send an alter to the manager that had to be approved.

Also, we have several servers, and it would be great if when they clock out it prompts them to enter tips. They are missing this step several times, and it makes more work for payroll. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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Thank you so much for taking the time to share your experience with Homebase! We are thrilled to hear that consolidating from three separate systems into one has made life easier for you and your team.

We truly appreciate your feedback regarding Geofence alerts and the tip-entry prompt for servers — these are valuable insights, and we have shared them with our product team for consideration.

Regarding the sick time calculation issue, we sincerely apologize for the delay in follow-up. Please don't hesitate to reach out to our support team directly so we can prioritize getting this resolved for you as quickly as possible.

Thank you again for your partnership and for helping us improve!

Victor M.

Vice President

Small-Business (50 or fewer emp.)

6/22/2025

"Great for small business owners, easy to learn"

5/5

What do you like best about Homebase?

I like that its basic features are free which are enough for small business owners with limited employees and does not need to full features. Its free version has many features available to use and is very reasonable. Its paid versions are great for business as my business will grow. I have been using it since 2018 and have recommended it to many business owners that need time clock in, and scheduling. The team can view their own schedule make request for time off and more. Its great and simple. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

the price for the full or advance features. Like payroll, having the base fee, then for each employee, and or subcontractor or independent contractor those cost can make using the program expensive, especially if certain contractors are only used for 1 to 3 projects. or for limited time periods Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi Victor,

Thank you so much for being a loyal Homebase user since 2018 and for sharing such a detailed and thoughtful review!

We're thrilled to hear that Homebase has been a valuable tool for your business over the years—especially the free features that help small business owners manage scheduling, time tracking, and team communication easily. It’s fantastic that your team finds it simple to request time off and view their schedules, and we’re honored that you’ve recommended us to other business owners!

We also truly appreciate your candid feedback about the pricing for our advanced features like payroll. We understand that costs can add up, especially for businesses working with short-term contractors or seasonal staff. Your input is invaluable as we continue to explore ways to offer even more flexible and affordable options that support growing businesses like yours.

If you ever have ideas or specific needs you'd like us to consider, we're all ears. Thank you again for being part of the Homebase community—we’re here to support you as your business grows!

Emily E.

General Manager

Small-Business (50 or fewer emp.)

2/10/2026

"Homebase Packs Powerful Scheduling, Onboarding, Timesheets & Reporting"

5/5

What do you like best about Homebase?

There are so many features to Homebase. Scheduling, onboarding, timesheets and reporting. All very helpful in the operations and labor reporting of a business. Was easy to set up, and is easy to use but thorough. Pricing for it is also very competitive to other systems. We use it on a daily basis and it works for exactly what we need without major headaches. Also easy for the employees on their end of it as well. Communication, scheduling, etc. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Features will change randomly, therefore it sometimes takes a bit to reacclimate to the functions. Also, a minor issue but when going into the schedule tab, most times, it does not default to the week we are currently in. Usually defaults to a past week (sometimes from a month before), which has thrown off managers looking at the schedule in a quick snapshot. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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Thank you for the great review! We’re so glad Homebase is helping you manage scheduling, onboarding, timesheets, and labor reporting with ease — and that it’s working well for both managers and employees.

We also appreciate the feedback on feature changes and the schedule tab defaulting to a past week. That’s helpful insight, and we’ll be sure to pass it along to our product team.

Thanks again for sharing your experience!

Evie E.

CoOwner and General Manager

Small-Business (50 or fewer emp.)

3/10/2026

"Easy Scheduling, Smooth Shift Swaps, and Better Team Communication"

4/5

What do you like best about Homebase?

Easy scheduling and shift swaps. Clocking in for staff is easy and the ability to leave notes on shifts is great for communication with part time staff. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I wish I could set a template for store hours and have the scheduling tool alert me when I have missed a shift. Some staff have reported issues with clocking in on the app when they have a second employer that also uses Homebase. I wish there was a way to stop the system from asking salaried employees to clock in. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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Thank you for this thoughtful review. We're glad that scheduling, shift swaps, and shift notes have made managing your team easier — and that having scheduling and payroll in one place has streamlined your operations.

We appreciate your feedback on store hour templates, missed shift alerts, and salaried clock-in prompts. These are valuable insights that help shape our product roadmap. For the dual-employer clock-in issue, please don't hesitate to reach out to our support team so we can assist directly.

We value your partnership and look forward to continuing to support your team.

Ronald T.

Owner

Small-Business (50 or fewer emp.)

2/17/2026

"User-Friendly and Flexible, with Plenty of Options for My Business"

5/5

What do you like best about Homebase?

It’s very user-friendly and provides plenty of options that I can use for my business, which makes it easy to tailor to what I need. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Certain things I would like to use I would have to upgrade my plan to cost me much more a month, but I wouldn’t get as much keys out of it to make it worth it. Simple things like being able to put blackout dates for employees so they can’t request days off for certain holidays or whatever. I think those should be part of any basic plan. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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Thank you for your thoughtful review! We’re so glad to hear Homebase feels user-friendly and flexible for your business, and that mobile access to schedules is making things easier for your team.

We also appreciate your honest feedback about plan features like blackout dates. We understand how important those tools can be, and we’ll share your input with our team as we continue evaluating plan offerings and improvements.

Thanks again for sharing your experience with Homebase!

Charlie M.

Store Manager

Small-Business (50 or fewer emp.)

4/23/2025

"Simple, Efficient Scheduling with Homebase"

5/5

What do you like best about Homebase?

I find Homebase very simple to use, and it's easy to set up new users. I like that all the features in the free package are included, which means I can use it comfortably. It doesn't take me very long to do what I need to do, which is always useful. Also, I can ensure that new employees get their notifications from Homebase quickly and easily. The initial setup was very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I don't think the mobile app is as strong as the web browser-based app. It would be better if you were able to replicate right mouse clicks in the mobile app. Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi Charlie,

Thank you for taking the time to share your thoughtful review of Homebase! We're so glad to hear that our scheduling tools have made it easy for you to manage shift coverage and track who’s in the store each day. It’s great to know that features like repeating schedules are helping streamline your workflow.

We appreciate your kind words about our free plan—and you're absolutely right, we designed it to offer core functionality for small teams while keeping our paid plans affordable and flexible for when you're ready to do more.

Your comment about only scratching the surface is a good reminder that there's more to explore in Homebase—if you're ever curious, we’d be happy to walk you through any features that might help you save even more time.

Thanks again for being part of the Homebase community!

Autrey M.

Small-Business (50 or fewer emp.)

3/31/2026

"Intuitive with Exceptional Support, A Scheduling Powerhouse"

5/5

What do you like best about Homebase?

I love how easy Homebase is to learn and use for payroll, onboarding, scheduling, and vacation time tracking. The scheduling features are great and simple to use, and the onboarding features make the process seamless by pushing forms and payroll information to new hires, reducing data entry errors. I especially like the GPS tracking for clock-in and clock-out, ensuring employees are clocking in on site. The software is intuitive, looks good for users, and the customer service is quick, kind, and just one click away. The initial setup was easy, and I had help from the Homebase customer service staff when I needed it. I recommend Homebase all the time to my business colleagues. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The payroll reports can be a little confusing when trying to pull a specific payroll period or month. It would be great to make it clearer which payroll is being pulled. I usually have to backtrack to find the pay date and match the actual dates of the payroll data. It gets a little confusing. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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We're thrilled to hear that you find Homebase intuitive and easy to use for scheduling, payroll, and onboarding. Our goal is to make managing your business operations as seamless as possible.

Alysia T.

3/26/2026

"Great App!"

5/5

What do you like best about Homebase?

I like how Homebase streamlines everything into a single app, so I don't have to use multiple platforms for payroll, scheduling, and time off requests. From an employee perspective, I like being able to see all of my hours and pay stubs in one place, which I haven't been able to do with other apps. The app is really easy to use, and I can access it on my phone. If I have an issue with clocking in or out, I can easily go back to Homebase to fix my timesheets. Additionally, I appreciate that the initial setup process for Homebase was very smooth and easy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Personally, I feel like the app is very glitchy. Every time I have to use the app, I have to log back in even if I use it on a daily basis. That's a little bit annoying. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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Thank you for the great review! We're glad Homebase has been able to streamline payroll, scheduling, and time off requests into one easy-to-use app. It's wonderful to hear that accessing your hours and pay stubs in a single place has made things simpler and more efficient. We'll be sure to pass your feedback about the login experience along to our team. Thank you for being part of the Homebase community!

Vanessa C.

Customer Service Manager

Small-Business (50 or fewer emp.)

3/24/2026

"Streamlined Scheduling and Time Tracking"

5/5

What do you like best about Homebase?

I love the scheduling feature in Homebase the most because it makes everything way easier to set up and change without it turning into a whole thing. I can put the schedule out pretty quickly, and everyone can just check it themselves instead of asking me all the time. The time tracking is also really nice because it keeps everything organized, and I don't have to go back and fix hours as much. Payroll is way less stressful and saves me a lot of time overall. The initial setup was very easy, and while there was a small learning curve, the options available were pretty good. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Sometimes it's not as smooth as it could be. Like, when I'm trying to make quick changes to the schedule, it can feel a little slower and take more steps than expected. Also, notifications can be better. Sometimes people say they didn't even notice a shift got updated, so I still end up reminding them anyway. If those are clearer or harder to miss, it probably will fix a lot. Nothing major again. I really enjoyed it, but overall works very well. Just a few things that could be a bit more polished. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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We're thrilled to hear that you love the scheduling and time tracking features in Homebase! We appreciate your feedback about the areas that could be improved, such as the smoothness of making quick changes and the clarity of notifications. We're constantly working to enhance the user experience, and your input is valuable in that process. Thank you for choosing Homebase for your scheduling and time tracking needs!

Elizabeth C.

Associate

Small-Business (50 or fewer emp.)

3/20/2026

"Seamless Scheduling and Team Engagement"

5/5

What do you like best about Homebase?

I use Homebase for scheduling days off, team meetings, and team communication, and I really enjoy its easy-to-use platform. The reporting function is something I love because it helps track tardiness, call-ins, and all attendance functions, which is key to managing staff trends. The communication platform makes it easy to talk with all the team members within our company, and it helps find replacements if someone calls in sick. Additionally, the awards system is great to share with the team, especially when we surpass other small businesses in our area. The initial setup was super simple as I could self train. Overall, I find Homebase fluid and seamless in keeping track of people's time off requests and other related tasks. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I feel like all the other features should be unlocked for all Homebase users. Some of the key functions such as forecasting and scheduling should be unlocked and available for everyone to use. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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Wow, thank you for this amazing review! We love hearing that scheduling, attendance tracking, and team communication are all working so seamlessly for you. And celebrating your team with the awards system while outshining other local businesses? That's what it's all about! Your feedback on unlocking more features for all users is well noted and truly appreciated. We're so glad Homebase feels like a natural fit for your team!