Hint Health Reviews & Product Details

I use Hint Health as the backbone of our Direct Primary Care practice at Elevated Health, and I love it for its streamlined platform that manages memberships, billing, patient communication, and day-to-day operations. I appreciate how everything is built specifically for the Direct Primary Care model, giving us a simple, all-in-one system. The automation of recurring memberships is a huge time-saver, ensuring consistent billing without manual oversight. I also really value the ability to easily track visit usage and the flexibility to customize membership tiers, set visit limits, and manage access. These features keep everything organized and predictable, making it intuitive and reliable, which helps our team stay efficient and consistent. Hint Health allows us to focus more on patient relationships by spending less time on administrative work, making our operations smoother for both our team and our patients. Review collected by and hosted on G2.com.

One area that could be improved is reporting and analytics. While Hint provides the core data we need, having more advanced, customizable reporting options would be helpful as we continue to grow and track performance more closely at Elevated Health. There are also a few workflows that still require some manual steps or workarounds depending on how you structure your memberships, so continued improvements in automation and flexibility would add even more value. Review collected by and hosted on G2.com.

I use Hint Health for Hint Core and Hint Clinical, and I find the interface simple, which makes member management and collecting memberships very easy. I love being part of an innovative community that's constantly making updates and advancing the cause of direct primary care. They support me in exactly the ways I need as a solo DPC startup. I feel listened to, and the developers really pay attention to community feedback, which makes me feel heard and empowered. There's little wasted time, and the focus is on patient care and the patient experience. The initial setup was very easy, especially with the boot camp. Review collected by and hosted on G2.com.

Having to manually download and upload things to get them out of Hint Health is a little bit onerous and seems like a waste of time. I would also like a secure way to be able to embed patient photos so that they never land on my personal phone photo album. Review collected by and hosted on G2.com.

As a brand new user of Hint Health, I'm really impressed with the support team; they've been phenomenal with follow-ups and I've never waited more than 24 hours for a response, often it's even less than 12 hours. The community partnership is great too, especially with chain integrations and clinics offering their insights. I love using Hint Health for an all-in-one system that combines both billing and clinical features. The marketplace addition has been really successful for finding testing options like flu and COVID tests. Also, the ease of sending single invoices for patients is something I've liked. The onboarding has been really easy, especially with the boot camp and courses that are nicely laid out. Review collected by and hosted on G2.com.

Nothing yet Review collected by and hosted on G2.com.

I use Hint Health as an EMR for my direct primary care practice. I appreciate that it provides a unified platform that does everything I need it to do. What I like most is the community built around it, which is supportive and inspiring. The customer service is excellent and quick to respond. As a new physician in DPC, Hint Health opened the door to mentorship and collegiality that would have otherwise been very hard to come by on my own. Constant improvements have brought new functionality in the short time I’ve been using it. Plus, the initial setup was a piece of cake! Review collected by and hosted on G2.com.

I would like to see integration with Precision Analytical, makers of the Dutch test, which is a useful problem solver in the hormone replacement therapy aspect of my practice. Review collected by and hosted on G2.com.

I use Hint Health as both our medical record and billing management software, which is basically the core of our business. It helps ensure I can take care of patients and that our business runs smoothly. I love how it makes billing super easy on a monthly basis, especially since most medical records aren't set up for membership billing. My favorite thing is working directly with the team at Hint Health because they're invested in my success, just as much as I am. They listen to feedback and adapt the product over time to meet changing needs. Specifically, I like that AI can take my notes and adapt them to my template preferences. The search feature in the notes is very valuable, allowing me to find things quickly when I need to look back. For the most part, Hint Health works really well on the mobile app as well. We switched from DrChrono and would never switch back. We love Hint. The initial setup was easy, and for the parts that were difficult, they walked us through it every step of the way. Overall, it integrates well with PractOS, doing a good job of getting all patients automatically into the system and minimizing turnover. Review collected by and hosted on G2.com.

I find that the session refresh time is shorter than it should be. I often will close the lid on my computer to move to another room and find that I get refreshed out of Hint Clinical into Hint Core. Also, I think the AI is a little bit behind when compared to the AI used on open evidence for example, at note-taking. The integration with PractOS isn't as strong as I would like it to be. I really wish that the text messages we receive from patients in PractOS would flow back into the Hint communication. That said, whenever I bring up bugs in the system or things that I struggle with, the Hint team finds ways to modify the software over the course of weeks to months, and all of my major concerns have been addressed Review collected by and hosted on G2.com.

I use Hint Health for EMR, billing, and the patient interface. The AI scribe saves me precious time with my family. I like the upcoming app, task list, and marketplace. The task list keeps me on track, the app adds convenience when using the AI scribe, and the marketplace allows me to see who else I can connect with. Review collected by and hosted on G2.com.

The app not being compatible with Android. It's inconvenient because I have a Pixel Google dominated device. I also had trouble with onboarding. Review collected by and hosted on G2.com.

I like Hint Health because it's simple to use; I can easily track payments and manage patients. It's helpful for managing memberships and seeing expected income. I also appreciate being able to add new services and that I can see outstanding payments, memberships, monthly income, and expected income, which helps me see we're growing. The initial setup was easy, and I felt like Hint Health could handle most of our needs. I like the simplicity and I'm likely to recommend it, rating it a 10. Review collected by and hosted on G2.com.

There’s not a good way to send in patient referrals or other tests such as CT, MRI, or even X-rays. Review collected by and hosted on G2.com.

I like the billing and filtering features of Hint Health, which help me manage patient information effectively. The EHR system is not bad, and I find it very good for allowing me to create templates. These features save me time, which is important because time is money and it allows for more family time. The initial setup of Hint Health was good, and overall, I'm very likely to recommend it to others. Review collected by and hosted on G2.com.

Using it mobile is horrible. Very clunky on a web base. We need an APP for EHR. Review collected by and hosted on G2.com.

I find Hint Health very beneficial for my direct primary care practice, particularly in making billing easy. I really like the medical record feature, which is great and improving rapidly. I appreciate that they're investing in the DPC community and are helping transform healthcare by enabling independent DPCs to succeed. The initial setup was easy, thanks to their boot camp and published tutorials. I use their all-in-one product and I'm pleased with it, and their willingness to take feedback and improve on clunky aspects is something I value. Review collected by and hosted on G2.com.

They’re taking feedback and improving things that are clunky. Review collected by and hosted on G2.com.

I like how Hint Health helps keep everything in one place, making life easy for a solo provider practice. I honestly enjoy its ease of use because I don't want too many complications in technology. The billing system is also a plus for me, especially with how customizable it is. Setting different prices for different groups is so easy. Review collected by and hosted on G2.com.

I wish there was a bundle for all marketplace features instead of individual add ons. Like bundle prices for junction and bookkeeping features and so forth. Review collected by and hosted on G2.com.