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Guesty Pricing Overview

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

9%

Perceived Cost

$$$$$

Guesty Pricing Reviews

(2)
Christopher F.
CF
"Reliable Remote Management with Excellent Support"
What do you like best about Guesty?

I really like Guesty because the development team is great. If you find an error, they will escalate it and fix it right away. They're always on the ball about improving their software, and it's getting better all the time. I also appreciate how the calendar now shows the payment status, making it easy to see if a guest is not paid, partially paid, or completely paid. This improvement was based on my feedback, and it adds significant value to the system. Review collected by and hosted on G2.com.

What do you dislike about Guesty?

I don't like how the check-in process doesn't align with our needs. Guesty's idea of checking in is when a guest uses their pin code, not when they receive it. We need to be able to withhold PIN codes from customers who haven't paid or haven't put a card on file. Also, while setting it up myself wasn't particularly difficult, it wasn't easy either. It was long and required overcoming a learning curve, but it was straightforward enough to figure out. Review collected by and hosted on G2.com.

Response from Precious Elaine Martin of Guesty

Hi Christopher,

Thank you for sharing such detailed feedback. We’re delighted to hear that you value our development team’s responsiveness and ongoing commitment to improving Guesty. It’s especially rewarding to know that the payment status visibility on the calendar, an enhancement inspired by your feedback; has added real value to your daily operations.

We also appreciate your candid input regarding the check-in flow and PIN code handling. We understand how critical it is to align access control with payment and card-on-file requirements, and feedback like yours helps guide future improvements. Your comments about the setup experience and learning curve are equally valuable as we continue refining our onboarding process.

Thank you for being an engaged partner and for helping us make Guesty better with your insights.

Best regards,

The Guesty Customer Experience Team

Lorenz A.
LA
"Great Design but Needs Better Synchronization with the Booking Channels"
What do you like best about Guesty?

I like the design of the whole platform and interface of Guesty; it looks better than other PMS and is easier to use. The messages work well, being summarised all in one chat. Using Guesty with PriceLabs is great because it makes the prices better. Review collected by and hosted on G2.com.

What do you dislike about Guesty?

The synchronization from Booking and Airbnb reservation data often gives issues. It's not possible to deduct the credit card fee from Booking from the payout. The payout amount for Airbnb reservations is shown after platform fees, but for Booking.com, it's the total paid including fees, which doesn't match. The start fee of 1500€ was also a lot. Review collected by and hosted on G2.com.

Response from Precious Elaine Martin of Guesty

Hi Lorenz,

Thank you for sharing your experience and for highlighting what you enjoy about Guesty. We’re glad to hear you appreciate the platform’s design, unified messaging, and the value of integrating with PriceLabs to optimize pricing.

We also appreciate your honest feedback regarding reservation synchronization and payout discrepancies with Booking.com and Airbnb. We understand how important accurate and consistent financial data is, and we’re continuously working to improve sync reliability and payout clarity across channels. Your comments about fee handling and the initial setup cost are noted and shared with our product and leadership teams for ongoing review.

Thank you for taking the time to leave this review and for helping us improve Guesty.

Best regards,

The Guesty Customer Experience Team

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