# Guesty vs Hostaway Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hostaway excels in customer support, with users highlighting the exceptional assistance provided during onboarding and setup. One user mentioned how Warren Figueroa made the initial process "super easy," showcasing the platform's commitment to helping new users get started smoothly.
- **Users say** that Guesty offers a robust and in-depth system, particularly praising its message automation feature. Reviewers appreciate how this functionality allows for tailored communication, making interactions feel more personalized and less automated, which is crucial for enhancing guest experiences.
- **According to verified reviews** , Hostaway has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users frequently commend the platform for its ease of use and effective connectivity across various channels, making it a strong choice for those managing multiple listings.
- **Reviewers mention** that Guesty provides a comprehensive channel management solution, with many users recommending it based on their long-term positive experiences. One user noted the professionalism of the support team, which can be a significant factor for businesses looking for reliable partners.
- **Users highlight** that while both platforms have strong features, Hostaway's calendar management is particularly well-received. Reviewers appreciate its intuitive design, which simplifies the process of managing bookings across different platforms, enhancing operational efficiency.
- **G2 reviewers indicate** that Guesty has a slight advantage in ease of use, with many users finding the interface intuitive. However, some users have pointed out that it can be complex at times, suggesting that while it offers powerful features, there may be a learning curve for new users.



| | Guesty | Hostaway | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 104 | 390 | 
| **Largest Market Segment** | Small-Business (87.6% of reviews) | Small-Business (98.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Guesty

Pros:
- Booking Management (8 reviews)
- Customer Support (8 reviews)

Cons:
- Booking Issues (4 reviews)
- Setup Difficulties (4 reviews)

### Hostaway

Pros:
- Customer Support (28 reviews)
- Ease of Use (23 reviews)

Cons:
- Missing Features (6 reviews)
- Expensive (5 reviews)

---
## Ratings Comparison
| Rating | Guesty | Hostaway | 
|---|---|---|
  | **Meets Requirements** | 9.2 (59 reviews) | 9.2 (312 reviews) | 
  | **Ease of Use** | 9.2 (58 reviews) | 8.9 (320 reviews) | 
  | **Ease of Setup** | 8.4 (45 reviews) | 8.6 (276 reviews) | 
  | **Ease of Admin** | 8.7 (27 reviews) | 8.9 (151 reviews) | 
  | **Quality of Support** | 8.8 (57 reviews) | 9.5 (310 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (27 reviews) | 9.3 (148 reviews) | 
  | **Product Direction (% positive)** | 9.4 (56 reviews) | 9.3 (292 reviews) | 

---
## Pricing

### Guesty

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Hostaway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Guesty** | 9.0/10 | 49 |
| **Hostaway** | 8.9/10 | 229 |

#### Administration

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Integrations** | 9.4 (34 reviews) | 9.0 (204 reviews) | 
| **Inventory Management** | 9.3 (21 reviews) | 8.9 (173 reviews) | 
| **Automation** | 9.2 (30 reviews) | 9.2 (194 reviews) | 
| **Calendar** | 9.1 (29 reviews) | 9.4 (192 reviews) | 
| **Reporting & Analytics** | 8.4 (24 reviews) | 9.0 (189 reviews) | 

#### Booking Management

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Booking Aggregation** | 9.6 (19 reviews) | 9.2 (139 reviews) | 
| **Booking Engine** | 8.8 (18 reviews) | 8.9 (144 reviews) | 
| **Rate Setting** | 9.4 (18 reviews) | 8.7 (137 reviews) | 

#### Booking Management

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Booking Aggregation** | 9.4 (25 reviews) | 9.3 (185 reviews) | 
| **Booking Engine** | 8.8 (23 reviews) | 8.9 (190 reviews) | 
| **Rate Setting** | 9.3 (24 reviews) | 8.8 (181 reviews) | 

#### Administration

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Inventory Management** | 9.6 (14 reviews) | 9.0 (131 reviews) | 
| **Integrations** | 9.6 (26 reviews) | 8.9 (146 reviews) | 
| **Automation** | 9.3 (22 reviews) | 9.1 (140 reviews) | 
| **Reporting & Analytics** | 8.8 (16 reviews) | 8.9 (136 reviews) | 
| **Calendar** | 9.3 (20 reviews) | 9.2 (137 reviews) | 

#### Marketing

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Marketing Tools** | 8.5 (20 reviews) | 8.7 (169 reviews) | 
| **Online Reputation Management** | 8.7 (17 reviews) | 8.8 (164 reviews) | 

#### Marketing

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Online Reputation Management** | 8.9 (14 reviews) | 8.6 (127 reviews) | 
| **Marketing Tools** | 8.5 (14 reviews) | 8.6 (125 reviews) | 

### Hotel Revenue Management Systems (RMS)

| Product | Score | Reviews |
|---|---|---|
| **Guesty** | N/A | N/A |
| **Hostaway** | N/A | N/A |

#### Rate Management

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Real-Time Pricing** | 8.7 (5 reviews) | Not enough data | 
| **Group Bookings** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Competitor Analysis** | Not enough data | Not enough data | 
| **Price Control** | 9.0 (5 reviews) | Not enough data | 

#### Data Tools

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Reporting** | 8.7 (5 reviews) | Not enough data | 
| **Data Visualization** | 8.3 (5 reviews) | Not enough data | 
| **Stack Integration** | Not enough data | Not enough data | 

#### User Tools

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Task Automation** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Customer Insights** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Revenue Management Systems (RMS)

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Vacation Rental

| Product | Score | Reviews |
|---|---|---|
| **Guesty** | N/A | N/A |
| **Hostaway** | 8.2/10 | 36 |

#### Agentic AI - Vacation Rental

| Feature | Guesty | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (34 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (34 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (35 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (30 reviews) | 
| **Decision Making** | Not enough data | 8.4 (32 reviews) | 

---
## Categories
**Shared Categories (2):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), [Vacation Rental Software](https://www.g2.com/categories/vacation-rental)

**Unique to Guesty (1):** [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms)



---
## Reviewer Demographics

### By Company Size

| Segment | Guesty | Hostaway | 
|---|---|---|
| **Small-Business** | 87.6% | 98.2% | 
| **Mid-Market** | 12.4% | 1.8% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Guesty

- **Hospitality:** 57.7%
- **Real Estate:** 21.1%
- **Leisure, Travel & Tourism:** 8.5%
- **Commercial Real Estate:** 2.8%
- **Accounting:** 2.8%
- **Marketing and Advertising:** 1.4%
- **Management Consulting:** 1.4%
- **Information Technology and Services:** 1.4%
- **Consumer Services:** 1.4%
- **Computer Software:** 1.4%

#### Hostaway

- **Hospitality:** 43.8%
- **Real Estate:** 31.3%
- **Leisure, Travel & Tourism:** 13.3%
- **Accounting:** 2.4%
- **Management Consulting:** 1.4%
- **Commercial Real Estate:** 1.4%
- **Investment Management:** 0.8%
- **Entertainment:** 0.8%
- **Alternative Dispute Resolution:** 0.3%
- **Banking:** 0.3%
- **Other:** 4.3%

---
## Alternatives

### Alternatives to Guesty

- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (66 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.9/5 stars (239 reviews)
- [Smoobu](https://www.g2.com/products/smoobu/reviews) — 3.9/5 stars (14 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (151 reviews)
- [Kigo](https://www.g2.com/products/kigo/reviews) — 2.6/5 stars (7 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.7/5 stars (18 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (273 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (62 reviews)

### Alternatives to Hostaway

- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (66 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.9/5 stars (239 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (151 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.7/5 stars (18 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (62 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (273 reviews)
- [Uplisting](https://www.g2.com/products/uplisting/reviews) — 4.5/5 stars (16 reviews)

---
## Top Discussions

### Guesty

No discussions available for this product.

### Hostaway

- Title: [Where is Hostaway based?](https://www.g2.com/discussions/hostaway-where-is-hostaway-based) — 1 comment
  > **Top comment:** "Toranto Canada? "
- Title: [What does Hostaway cost?](https://www.g2.com/discussions/what-does-hostaway-cost) — 1 comment
  > **Top comment:** "It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better features"
- Title: [his is a simple system to use;](https://www.g2.com/discussions/his-is-a-simple-system-to-use) — 1 comment, 1 upvote
  > **Top comment:** "Wheelhouse makes my use of Hostaway even easier with smart pricing"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guesty-vs-hostaway)