Compare Guesty and Hostaway 
At a Glance
Market Segments
Small-Business (86.8% of reviews)
Small-Business (98.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Guesty
Star Rating
(84)4.6 out of 5
Market Segments
Small-Business (86.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GuestyHostaway
Star Rating
(388)4.8 out of 5
Market Segments
Small-Business (98.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HostawaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hostaway excels in customer support, with users highlighting the exceptional assistance provided during onboarding and setup. One user mentioned how Warren Figueroa made the initial process "super easy," showcasing the platform's commitment to helping new users get started smoothly.
- Users say that Guesty offers a robust and in-depth system, particularly praising its message automation feature. Reviewers appreciate how this functionality allows for tailored communication, making interactions feel more personalized and less automated, which is crucial for enhancing guest experiences.
- According to verified reviews, Hostaway has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users frequently commend the platform for its ease of use and effective connectivity across various channels, making it a strong choice for those managing multiple listings.
- Reviewers mention that Guesty provides a comprehensive channel management solution, with many users recommending it based on their long-term positive experiences. One user noted the professionalism of the support team, which can be a significant factor for businesses looking for reliable partners.
- Users highlight that while both platforms have strong features, Hostaway's calendar management is particularly well-received. Reviewers appreciate its intuitive design, which simplifies the process of managing bookings across different platforms, enhancing operational efficiency.
- G2 reviewers indicate that Guesty has a slight advantage in ease of use, with many users finding the interface intuitive. However, some users have pointed out that it can be complex at times, suggesting that while it offers powerful features, there may be a learning curve for new users.
Pricing
Entry-Level Pricing
Guesty
No pricing availableHostaway
No pricing availableFree Trial
Guesty
Free Trial is available
Hostaway
No trial information availableRatings
Meets Requirements
9.2
48
9.2
311
Ease of Use
9.2
47
8.9
319
Ease of Setup
8.5
34
8.6
275
Ease of Admin
8.8
26
8.9
151
Quality of Support
9.0
46
9.5
309
Has the product been a good partner in doing business?
8.8
26
9.3
148
Product Direction (% positive)
9.5
46
9.3
291
Features by Category
Administration
9.3
27
9.0
203
9.3
20
8.9
173
9.2
29
9.2
193
9.3
26
9.4
192
8.4
24
9.0
189
Booking Management
9.6
19
9.2
139
8.8
18
8.9
144
9.4
17
8.7
137
Booking Management
9.4
25
9.3
185
8.8
23
8.9
190
9.3
23
8.8
181
Administration
9.6
14
9.0
131
9.5
20
8.9
145
9.3
21
9.1
139
8.8
16
8.9
136
9.4
18
9.2
137
Marketing
8.5
20
8.7
169
8.7
17
8.8
164
Marketing
8.9
14
8.6
127
8.5
14
8.6
125
Hotel Revenue Management Systems (RMS)Hide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Rate Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hotel Revenue Management Systems (RMS)
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Vacation Rental
Not enough data
7.7
34
Not enough data
7.9
34
Not enough data
8.5
35
Not enough data
8.2
33
Not enough data
8.3
30
Not enough data
8.4
30
Not enough data
8.4
32
Categories
Categories
Shared Categories
Guesty and Hostaway are categorized as Channel Management and Vacation Rental
Unique Categories
Guesty is categorized as Hotel Revenue Management Systems (RMS)
Hostaway has no unique categories
Reviews
Reviewers' Company Size
Guesty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hostaway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
56.7%
Real Estate
20.0%
Leisure, Travel & Tourism
8.3%
Commercial Real Estate
3.3%
Accounting
3.3%
Other
8.3%
Hospitality
43.9%
Real Estate
31.1%
Leisure, Travel & Tourism
13.4%
Accounting
2.5%
Management Consulting
1.4%
Other
7.9%
Discussions
Guesty has no discussions with answers
his is a simple system to use;
1 Comment
BW
Wheelhouse makes my use of Hostaway even easier with smart pricingRead more
What does Hostaway cost?
1 Comment
DC
It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better featuresRead more
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