--- title: GreenRope Reviews meta_title: 'GreenRope Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 225 reviews by the users' company size, role or industry to find out how GreenRope works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 225 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # GreenRope Reviews **Vendor:** GreenRope **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 225 ## About GreenRope GreenRope is an all-in-one, complete CRM, marketing automation, and customer service solution designed for businesses doing big things. GreenRope combines sales, marketing, and operations into one, highly customizable software solution built for your business. GreenRope is more than software, it’s a way of doing business. We help our users break down departmental silos to create streamlined business processes. GreenRope’s CRM has all the tools and integrations you need for sales, marketing, customer service, and operations. Real power comes from an integrated approach, and that’s exactly what GreenRope offers. GreenRope includes advanced marketing automation capabilities, drag-and-drop customer journey mapping, sales force automation, customer service tools, and a tool box of other features to help manage and operate your business. GreenRope gives you control over your entire business from sales to marketing to customer service.You get a 360-degree view of your customers and a better way to manage and reach your KPIs. GreenRope is one of the only true all-in-one solutions. Everyone in your organization can use GreenRope to manage sales, boost marketing initiatives, and use data to create better customer experiences. Plus, additional users are always free. Effectively manage your sales pipeline with in-depth sales enablement tools. Customize the way you view your contacts, schedule appointments, automate follow-ups, and easily view all sales opportunities. GreenRope gives you marketing automation that's easy to set up, test, and execute. Never miss an opportunity to provide the best customer experience through personalized communication and data-driven strategies. With GreenRope, you can manage multiple channels - websites, email, mobile, social, and more - all in the same platform. We are here when you need us. Contact us 24/7 via chat, email, and more. Plus, we provide in-depth onboarding with personalized training, a certification program, and hundreds of online resources to ensure your success. GreenRope is a company built around providing exceptional value to our customers. Since we started in 2008, we have evolved from being one of the first email marketing service providers to being the first, truly Complete CRM on the market. Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business. GreenRope's Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers. ## GreenRope Pros & Cons **What users like:** - Users value the **ease of use** of GreenRope, facilitating seamless management of CRM and marketing tasks effortlessly. (4 reviews) - Users value the **easy and powerful email marketing** features of GreenRope, enhancing efficiency and engagement effortlessly. (4 reviews) - Users value the **seamless integration** of GreenRope, greatly enhancing efficiency and productivity in managing leads and campaigns. (4 reviews) - Users value the **seamless automation** of GreenRope, which significantly enhances efficiency and improves conversion rates. (3 reviews) - Users benefit from **powerful automation features** in GreenRope that streamline workflows and enhance engagement effortlessly. (3 reviews) - Users value the **responsive customer support** of GreenRope, always ready to assist with detailed solutions. (3 reviews) - Easy Customization (3 reviews) - Easy Integrations (3 reviews) - Easy Setup (3 reviews) - Users rave about GreenRope's **feature richness** that seamlessly integrates CRM, email marketing, and automation for diverse needs. (3 reviews) **What users dislike:** - Users express concerns about **missing features** in GreenRope, particularly in email control and operational tools. (3 reviews) - Users find that **expertise is required** to navigate GreenRope's complex features, making setup challenging for newcomers. (2 reviews) - Users report **feature issues** with GreenRope, including inconsistent email deliverability and limitations in the editing tools. (2 reviews) - Users find the **learning curve steep** , as the packed dashboard and complex features require significant time to master. (2 reviews) - Users feel the **limited features** of GreenRope fail to meet complex operational needs, requiring significant improvements. (2 reviews) - Users find the **complexity** of GreenRope insufficient as invoicing and ticketing do not meet advanced needs. (1 reviews) - Users find that **CRM issues** arise due to the time needed for effective setup of complex features. (1 reviews) - Dashboard Issues (1 reviews) - Difficult Setup (1 reviews) - Editing Issues (1 reviews) ## GreenRope Reviews ### 1. All in one CRM and mini ERP **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2018 **What do you like best about GreenRope?** The ease of use and the easy integrations **What do you dislike about GreenRope?** It can be a bit complicated to get started **What problems is GreenRope solving and how is that benefiting you?** Easy CRM integration and making it easy to capture leads from different Web forms ### 2. Very good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Adolfo A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about GreenRope?** The way we can manage the people we have in the system. **What do you dislike about GreenRope?** The email builder could be improved, it is so basic, I hate it. **Recommendations to others considering GreenRope:** Yo need to deep with the tools they offer before you buy it in order to know if they will be satisfying your needs. **What problems is GreenRope solving and how is that benefiting you?** Now, I do have a customer database and I can send responses to the campaigns we advertise in a better way. ### 3. Effortless and exciting! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2018 **What do you like best about GreenRope?** I like the customizability of the product and all the in house features. They took the time to develop high function features and you can tell. **What do you dislike about GreenRope?** Nothing thus far. I am still integrating with the system and the greenrope team have been amazing. **Recommendations to others considering GreenRope:** Get on now while its still early! Benefit from having the greenrope team being hands on in your transition over to the product! **What problems is GreenRope solving and how is that benefiting you?** We now have a function CRM that allows us to do what we want. I don't have to work within the limits as I did with other CRM softwares. I've realized I will have all the capabilities to keep my community up to date! ### 4. Great live help, too much help needed **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about GreenRope?** The customer service and help aspect of GreenRope was extremely useful and always immediate to respond. Live chat function could answer questions quickly and efficiently **What do you dislike about GreenRope?** I found creating email templates to be difficult in GreenRope. Not enough flexibility in terms of creativity and design. The process to save templates and use them at a later point was confusing and not user friendly. Although the customer help was very useful, felt we utilized it too often **What problems is GreenRope solving and how is that benefiting you?** GreenRope allowed us to expand our network of customers and professional connections, house New and old contacts and communicate on a large and small scale with these contacts. **Official Response from Alessandra Gyben:** > Thank you for the nice points you mentioned about our support team and how the system has helped you grow your network. Regarding the email templates, we'd be happy to jump on a call with you to assist with those and hopefully clear things up! Please reach out and we can set something up ASAP! Thanks for being a GreenRope User! ### 5. GreenRope is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa A. | Certified Personal Trainer, Owner of Optimum Condition, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2015 **What do you like best about GreenRope?** I think of myself more as a health and fitness entrepreneur these days than I do a personal trainer or studio owner. GreenRope has me with automation, marketing, scheduling, and even follow through on tasks I need to remember to so. It helps me expand my reach and accomplish more than I could by myself. **What do you dislike about GreenRope?** Scheduling text messages would be nice, but I can certainly understand why that isn't possible with current law. That's one small thing that's overshadowed by all the cool stuff GreenRope can do. **Recommendations to others considering GreenRope:** It's worth it to take a little time to plan out how you plan to communicate so that you set up your groups properly for simplicity as well as segmentation in the future. I can't stress this enough. It prevents unforeseen problems with duplicity as far as what customers receive. **What problems is GreenRope solving and how is that benefiting you?** I use GreenRope to automate my email newsletters, drop people into groups when they use one of the opt-in forms on my website, and then follow that up with a drip campaign or automated response based their request. In short, it save me a ton of time. I also use it to send out text reminders for our classes. ### 6. not great UI experience **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2018 **What do you like best about GreenRope?** Once formatting issues are done, it is easy to send out to team and update contacts. **What do you dislike about GreenRope?** Formatting is not easy, adding and placing pictures is a challenge, when using the same newsletter, formatting is an issue - fonts have problems, depending on which is used. Space for images is limited. **What problems is GreenRope solving and how is that benefiting you?** Communication to staff on a weekly basis, communications to contacts occasionally **Official Response from Alessandra Gyben:** > Hi! We appreciate the feedback. We'd be more than happy to jump on a training session with you to review the email builder and give you best practices and tips for creating your templates. Please reach out and we can schedule something ASAP! Thank you for being a GreenRope user! ### 7. Lots for your money! **Rating:** 4.5/5.0 stars **Reviewed by:** Yvonne B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2018 **What do you like best about GreenRope?** This CRM system has all the features your business needs, and then some, to effectively communicate with prospects and clients. Also everything you need to keep your business growing. **What do you dislike about GreenRope?** Not having enough time to learn all the features. **What problems is GreenRope solving and how is that benefiting you?** Staying connected with clients and easily offering consistent value. Converting prospects to clients and scheduling events. ### 8. CRM Mastery **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Chair of Professional Development, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2017 **What do you like best about GreenRope?** As a Business Coach I see people invest all the time in CRM, but they end up not using it properly. I found the support staff at GreenRope helpful and supportive in learning the tools needed to get in touch with my right clients. **What do you dislike about GreenRope?** It's not a dislike, but a reminder to use the support sessions offered. I could have save myself time and money if I started with the support rather than trying to figure it out on my own. **Recommendations to others considering GreenRope:** I mentioned this above, but make sure you are using the support at GreenRope. There are so many features in GreenRope that are of value and you can become easily overwhelmed without getting support. **What problems is GreenRope solving and how is that benefiting you?** Statistics in business can be a game changer and using GreenRope allows me the real time data of what emails are not only being opened and linked to, but also what browser and devices clients are using to read the emails. ### 9. Analytics Galore **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | Author, Poet, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2017 **What do you like best about GreenRope?** I can manage everything in one place! this function is broken (the survey is broken not greenrrpoe) **What do you dislike about GreenRope?** I'm still trying to figure out the name this function is telling me on one side to have less than 40 characters and on the other side to I can't submit unless it's over 40 char, prolly got your operation indicator backwards **Recommendations to others considering GreenRope:** take advantage of the training, dedicate some time to learning what the software can really do and take suggestions for techni1ques **What problems is GreenRope solving and how is that benefiting you?** getting my promo out to my client list and I have been woefully remiss in utilizing this service as much as I should be. I wish I had a better way to import contacts from social media and business cards that was more accurate and consistent. I have a real problem getting my message out to people considering that the content creation pert is easy for me. ### 10. GreenRope CRM + Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Georgios P. | Founder, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2017 **What do you like best about GreenRope?** GreenRope is an all-in-1 solution for all Marketing activities including email, sms, landing pages, crm, website tracking etc. Is has the most amazing support team that will answer every question in depth and in not time **What do you dislike about GreenRope?** I won;t say that is something that I dislike but some suggestions would be to insert tabs into CRM entries in order to group CRM fields. Also, the customization of the CRM entries is a little bit time consuming because of the lack of drag and drop functionality. **Recommendations to others considering GreenRope:** I would totally recommend greenrope. You can implement all your marketing funnel inside GreenRope easily and you can track everything from inside the platform. **What problems is GreenRope solving and how is that benefiting you?** I use GreenRope as CRM, landing page creator and to send emails. Also, I create events and track attendance through GreenRope. The benefits are that I am able to track every user interaction from one program. ### 11. value oriented CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2018 **What do you like best about GreenRope?** Visibility into who is viewing our website is great! **What do you dislike about GreenRope?** It would be very valuable to our company if we could copy emails straight into greenrope **What problems is GreenRope solving and how is that benefiting you?** CRM ### 12. New to Greenrope **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about GreenRope?** The one-on-one help paired with tutorials **What do you dislike about GreenRope?** The time it takes to navigate self learn **What problems is GreenRope solving and how is that benefiting you?** Lake of follow up with our customer and prospect lists. Gaining new business. ### 13. GreenRope is good value **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about GreenRope?** The price for the functionality is great. **What do you dislike about GreenRope?** You can't copy email directly into an archive **Recommendations to others considering GreenRope:** They are always adding functionality! **What problems is GreenRope solving and how is that benefiting you?** CRM, better tracking ### 14. GreenRope is fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about GreenRope?** Drip campaigns have been great and work like a charm **What do you dislike about GreenRope?** Nothing currently that we dislike it GreenRope **What problems is GreenRope solving and how is that benefiting you?** Maintaining activities and client follow up ### 15. My GreenRope Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about GreenRope?** I enjoyed how easy they made it to use and interact with customers. **What do you dislike about GreenRope?** I have not run into any issues as of yet. **Recommendations to others considering GreenRope:** I think greenrope could run faster and also improve upon the pricing for different business prospects **What problems is GreenRope solving and how is that benefiting you?** We use greenrope to help manage our clients and reach out for new ones. ### 16. Lots of Functionality, CRM Being the Strongest Suit **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2017 **What do you like best about GreenRope?** The functionality in relation to individual contacts is user friendly and easy to customize. The ability organize contacts by groups, as well as utilize advanced filtering for contacts by any field, including custom tags and user-defined fields, is very helpful for sending targeted communications and planning trips. I also very much enjoy the ability to trigger drip campaigns and workflows is a key asset within the software. **What do you dislike about GreenRope?** Functionality to sort, organize and filter Company information pales in comparison to the abilities offered to contacts. I think this is an essential piece that is needed on order for companies to get full benefit from the software platform. **Recommendations to others considering GreenRope:** Great for CRM and email Marketing capabilities. I would suggest thoroughly testing before implementing to ensure it has the capabilities necessary for your company. **What problems is GreenRope solving and how is that benefiting you?** We have solved contact list organizational challenges through GreenRope, enabling custom communications to send much more easily. Tracking Business Development leads through the custom stages has provided great visibility to our entire team. ### 17. Power packed CRM with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Josh H. | CEO, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2018 **What do you like best about GreenRope?** I like the dashboard which gives me an excellent view of our company's CRM activity. **What do you dislike about GreenRope?** I would like to customize quotes and invoices better. **What problems is GreenRope solving and how is that benefiting you?** I needed a better way to manage all the CRM activities as well as quotes. ### 18. Excellent Software, Terrific Customer Service & Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Scott D. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2017 **What do you like best about GreenRope?** I like the ease of sending regular emails. Each week, we send a mass email to around 20,000 customers offering a different special each week. It is very easy for our customers to opt out, but most of them appreciate receiving our emails and stay opted in. Greenrope software provides great reporting, so that we can determine which emails, subject lines and promotions get the greatest readership and produce the most revenues. On the rare occasion that I need technical assistance, help is just a phone call or email away. We also have a rep who calls us from time to time to see if we have any questions or concerns. Over the years I have seen how Greenrope has expanded and grown to improve their service and meet the demand. They're on the ball and I recommend Greenrope to any company wishing to streamline their CRM or mass emailing endeavors. **What do you dislike about GreenRope?** There is a slight learning curve, and once in a while, when I need assistance on a weekend, I may have to wait for the next business day to talk to someone; however when I leave a message I usually get a call back pretty quickly. **What problems is GreenRope solving and how is that benefiting you?** I am primarilly using Greenrope to send weekly mass email promotions. ### 19. Still finding new functions **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Executive Director, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2015 **What do you like best about GreenRope?** We have bee using Greenrope for a number of years, and like the integration of many functions in a powerful package which is affordable for a small non-profit. **What do you dislike about GreenRope?** The wide range of features and functions makes Greenrope somewhat daunting. Not exactly negative, but requires a time investment. **Recommendations to others considering GreenRope:** The online resources and regular webinars help to introduce and understand the many capabilities of GreenRope. Support - though hardly needed - has been responsive and helpful. **What problems is GreenRope solving and how is that benefiting you?** CollegeAnywhere is a small non-profit consortium providing cloud-based media resources to higher education and other institutions. We’ve added a sakes person who is more deeply exploring Greenrope, which gave him resources he has needed to do his work. ### 20. Great tool for growing a small business **Rating:** 5.0/5.0 stars **Reviewed by:** Scott V. | President, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2014 **What do you like best about GreenRope?** GreenRope’s efficiency-enhancing features are extremely well-integrated with an intuitive, easy-to-use interface (without the unnecessary complexity and long learning curve of competing products). Furthermore, tech support has been top notch (e.g., rapid response, personal attention). **What do you dislike about GreenRope?** I suppose that the only "drawback" of the system is that there are so many features that I feel like I’m missing out since I haven’t had a chance to explore or experiment with several of them. **What problems is GreenRope solving and how is that benefiting you?** By simplifying and streamlining many of our basic business operations and marketing (such as our web site, contact management, email marketing, project management, document sharing, etc.), GreenRope has allowed our small company to concentrate on its core business and significantly improve our business development. ### 21. Excellent CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2018 **What do you like best about GreenRope?** Its early days but great support so far, Allows us to track potential leads and shows when they have visited our website **What do you dislike about GreenRope?** Nothing yet, as we have only been using the system for a few weeks **Recommendations to others considering GreenRope:** It allows unlimited users which suits us, other systems charge per user **What problems is GreenRope solving and how is that benefiting you?** Great for tracking new leads ### 22. Complete software package, one dashboard! **Rating:** 5.0/5.0 stars **Reviewed by:** Doug H. | Partner, Program Development, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** I love how every interaction with each prospect is automatically logged in database. **What do you dislike about GreenRope?** Really do not have a dislike. They've exceeded my expectations. **Recommendations to others considering GreenRope:** Take a hard look at how you are piecing technologies together. Most likely you are spending more than you need to on software. And, if you are using multiple platforms you or your people are wasting time which is money. **What problems is GreenRope solving and how is that benefiting you?** GreenRope addresses many issues: hosts multiple websites (no additional fees) tracks every email, automatic recording of data into individual contact notes, complete control of user-defined data fields, stores documents, images and much more. I'm able to access everything I need to operate my business for anywhere there's an internet connection. ### 23. Easy to Navigate & Best Support Team Around! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** Everything within the system is very well thought-out. The way the platform is organized just makes sense. Thankfully, if I'm ever confused on a function or how to complete a specific task, the "Help" center is incredible. There are a multitude of instruction guides, videos, and more to help walk you through each process within GreenRope. I have worked with HubSpot, Infusion-soft, Pipeline Deals, and Salesforce. GreenRope blows all 4 of these options away. **What do you dislike about GreenRope?** So far, there is nothing to dislike. Everything in the platform is very customizable. **Recommendations to others considering GreenRope:** GreenRope is unique because it can be used by someone who has no experience with CRMs. The platform is laid out in a way that would make sense to someone who is, for example, a small business owner. The Help center contains every piece of information needed to train yourself and others on the platform. And if you can't find an answer, the support team is very rapid in their responses. I cannot say enough about this product! **What problems is GreenRope solving and how is that benefiting you?** We are able to plan and automate client communications, track leads, create email campaigns, create client databases, CRM activities, etc. ### 24. Green Rope is very good **Rating:** 5.0/5.0 stars **Reviewed by:** Ed E. | vp, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2017 **What do you like best about GreenRope?** Using Green rope is very easy. The website is user friendly and the interface is intuitive.. Their customer service is second to none. We considered other competitors but found greenrope to be the best choice for us.That being said, it is very complex and requires extensive training, but the staff and provides exceptional support and ensures a seamless execution. Regardless if you contact the inappropriate department, you still are provided with patient and thoughtful answers and direction.This system allows us to effectively track the success of each blast, monitor actions taken to determine what is generating interest, and create further opportunity for correspondence based on the feedback GR provides. The online registration system has also been instrumental in transitioning from manual management to online. I personally don't use GR for the sales aspect, but manage a team of sales professionals on a national basis with all different backgrounds who rave over the product. The sales management provides me useful insight as I can login remotely to monitor who is actively corresponding with leads and how aggressive each individual is throughout the sales cycle. There are many different departments within our company that utilize GR for a variety of purposes, but overall I would highly recommend it as its customization and diversity are applicable to any field. **What do you dislike about GreenRope?** They offer many other services, however no one has contacted us to tell us about them nor do we know how to utilize them. It would be a good idea to have some training videos showing the various services and how to use them. it is very complex and requires extensive training, but the staff and provides exceptional support and ensures a seamless execution. Regardless if you contact the inappropriate department, you still are provided with patient and thoughtful answers and direction. **Recommendations to others considering GreenRope:** We highly recommend green rope. **What problems is GreenRope solving and how is that benefiting you?** we are currently using greenrope to send out mass emails to our client base and notify them about products, services and upcoming trade shows and other events. Greenrope helps us stay in touch with our client base. ### 25. Great resource! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about GreenRope?** I like the user interface and all the options that are available. **What do you dislike about GreenRope?** It was a little hard to start and understand everything to get it going. **What problems is GreenRope solving and how is that benefiting you?** I am solving my networking problem. ### 26. Long time happy client **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2017 **What do you like best about GreenRope?** The last year great improvements in the UI have been made. It seems like everytime I want to do something with Greenrope that it has the functionality. The customer service support is as good as any company I have every worked with. I also love how it tracks my leads and shows me which pages on website they visit. **What do you dislike about GreenRope?** Navigation is sometimes confusing but has been getting a lot more organized lately. **Recommendations to others considering GreenRope:** If you are looking for 1 system that integrates multiple needs into 1 this should definitely be a top contender. **What problems is GreenRope solving and how is that benefiting you?** Sales Process, Marketing automation, sign up forms on our website allow for easy new lead generation. Utilizing Green Rope as both a CRM and email marketing platform has really simplified our marketing and sales process and reduced personnel needs. ### 27. Great CRM with Lots of Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Angela M. | Senior Product Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** GreenRope offers a CRM platform that is truly flexible and customizable that allows me the use the platform for multiple business. **What do you dislike about GreenRope?** Compared with other platforms, there isnt much to say that I dislike about this platform. The user interface and workflow is pretty intuitive, but could improved for beginner level users to the platform. Once you start using it, it's easy to get up and going. **Recommendations to others considering GreenRope:** This application can be quite complex so there may be some professional services that will need to be purchased to get up and going. **What problems is GreenRope solving and how is that benefiting you?** I use Greenrope to manage multiple non-profit organizations for which I need to be able to capture details about my members, message them quickly and be able to manage their account payments as well as have them RSVP for events and track their attendance accordingly. ### 28. Affordable Automation and More with GreenRope **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2017 **What do you like best about GreenRope?** The full feature set that goes way beyond just CRM and Automation. You get so many features for an affordable price. The Support at GR is great, they will help you with just about anything. **What do you dislike about GreenRope?** I did not like the extra fee for the implementation. For a small business like mine, it is a big undertaking that I have to phase in slowly, I appreciate that they want to get their customers going quickly, but I was not able to take advantage of the initial implementation support in the first 30 days. **Recommendations to others considering GreenRope:** It seemed less confusing than InfusionSoft and more full featured that Hatchbuck. **What problems is GreenRope solving and how is that benefiting you?** My business needed automation to tie the CRM and operations tasks together. With GreenRope I am saving time, not having to do so many manual processes. ### 29. It's been a great so far! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2018 **What do you like best about GreenRope?** Quick resolution of support issues. Fast response time. **What do you dislike about GreenRope?** Nothing really. Any issues that come up are resolved quickly. **Recommendations to others considering GreenRope:** Definitely. **What problems is GreenRope solving and how is that benefiting you?** Increased deliverability. ### 30. Working Daily in Greenrope **Rating:** 4.5/5.0 stars **Reviewed by:** David P. | Client Liaison and Special Productions, Warehousing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2017 **What do you like best about GreenRope?** It's simple, functional and does most of what we need it to do. **What do you dislike about GreenRope?** Would like it to have better syncing ability with ones personal email. **Recommendations to others considering GreenRope:** Give it time to get used to. **What problems is GreenRope solving and how is that benefiting you?** We have streamlined our internal processes and information capturing with Greenrope. ### 31. Better than Salesforce, but still has kinks **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** The support. The software itself still has lots of ways in which it can be improved, but I can always trust that whenever I have an issue, I can get a quick response from the support team to address my concern. They have amazing support! **What do you dislike about GreenRope?** The software itself needs an entire UI overhaul. They are good at adding features, but as they do so, they seem to just slide them into places that don't really make sense. They ought to take a look at the UI as a whole and do a fresh revamp. **What problems is GreenRope solving and how is that benefiting you?** It certainly makes it much easier to track all of my leads through greenrope with the IMAP sync feature. It has saved a lot of time from keying information. ### 32. Best Value Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Chandresh S. | President / CEO, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2017 **What do you like best about GreenRope?** Greenrope is complete system - Marketing Automation, CRM, Sales Automation, Landing pages, interated calling, texting, videos, tracking, LMS,... list goes on. **What do you dislike about GreenRope?** Not as user friendly as some more expensive systems. **Recommendations to others considering GreenRope:** You won't find a more complete system unless you want Large systems that nickle-n-dime. **What problems is GreenRope solving and how is that benefiting you?** As a Marketing Consultant that needs to do my own sales, I wanted a single system that does it all. Greenrope is the ONLY system that fit my needs, without breaking the bank. ### 33. greatly contributed to better structure our presales and marketing efforts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2017 **What do you like best about GreenRope?** The linkage between companies and individual contacts, the level of details and history associated with the contacts, filter options, export options, campaign support, ability to customize interfaces (even though I would whish it would go even further!) **What do you dislike about GreenRope?** System performance (reaction time is quite slow when loading a page and this hinders the agility of the user, for example when closing or updating a CRM activity) The filter options could be more userfriendly, some of them do not work (for example we would like the option to exclude all contacts we set as OUT. It would be good to have a way to access directly to the company list without having to go via dashboard, contacts etc... It would be helpful to have a better overview of the open CRM activities accross all companies (currently it is squizzed on the left hand side of the dashboard, but for us this kind of overview is key). A usability detail: It would good to be able to sort the groups differently in the drop down on the dashboard Note I feel that the last update related to the contact overview did not add furtjer clarity and usability (you need more click to access to one contact etc...) **What problems is GreenRope solving and how is that benefiting you?** Campaign management I personally use GR mostly as a presales tool in order to better plan and prioritize our contact efforts. We achieved a better documentation of our presales and sales steps, a more efficient coordination between teams members, the contact history is transparent. **Official Response from Lars Helgeson:** > Thank you for providing feedback to us - we greatly value anything and everything our users share. We are also available 24/7 for assistance with any of the challenges you're facing. We continually improve our platform as a direct result of listening to people like you. We usually find that system slowness is the result of a few browser plugins. Reach out to support and they can walk you through how to configure your browser for the best user experience. There may be some shortcuts you may not be aware of that could increase the speed of adding and updating the CRM. If there are specific use patterns that you find difficult, feel free to share those with us and we will see what we can do to make everything easier for you. You may be able to benefit from some free training from our team. We will do everything in our power to make your experience a great one. Reach out to us any time via chat, email, or give us a call - we're here to help! ### 34. Aurora Illinois GreenRope User **Rating:** 5.0/5.0 stars **Reviewed by:** John N. | Barcode quality trainer, consultant and testing service provider, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** The fact that GreenRope integrates the entire marketing process into a CRM system makes marketing much simpler and easier **What do you dislike about GreenRope?** It can be a little confusing to navigate through the various screens and choices **Recommendations to others considering GreenRope:** Research what is available--GreenRope is not THE BIG NAME but has a lot to offer **What problems is GreenRope solving and how is that benefiting you?** GreenRope makes it simple and quick to communicate with my various business segments, using the groups we have created and email templates we have created for each of them. ### 35. Good features with complicated navigation. **Rating:** 3.5/5.0 stars **Reviewed by:** Chelsea W. | Marketing Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2017 **What do you like best about GreenRope?** Help is really easy to find and access, either in the chat window, via email. or by calling. **What do you dislike about GreenRope?** Navigation doesn't make sense to me, and I have a hard time remembering where features are located. **Recommendations to others considering GreenRope:** Ask for help - don't assume the product doesn't have a feature just because you can't find it. **What problems is GreenRope solving and how is that benefiting you?** Great for building a contact database and tracking where customers are at. Helpful for briefing colleagues, seeing who is working with who, etc. ### 36. Powerful Marketing Automation Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** The ability of the tool is great. It's very powerful once you figure out all the system, however it's not a user-friendly platform. GreenRope enables you to really do a lot of different marketing automation campaigns tied to third party platforms, probably one of the best tools for it on the market. **What do you dislike about GreenRope?** The fees. Greenrope charges fees when mailing lists are not fully verified. So if there's a user email who's complaint on the list, a fee is charged. When you're dealing with thousands of emails on a list, it's nearly impossible to satisfy every user to ensure that they want the email campaign. The UX and UI is not user friendly at all. The interface needs a revamp. **Recommendations to others considering GreenRope:** For companies who are looking at marketing automation and have a good systems admin or developer on the staff, I would highly recommend the tool. **What problems is GreenRope solving and how is that benefiting you?** We're doing marketing automation that's tied into our call center in the Philippines. Once you learn how to use GreenRope it's an awesome tool. **Official Response from Lars Helgeson:** > Thank you for your feedback, and we are glad you are able to get so much value out of our platform. As a point of reference, we only charge fees for spam complaints if you have no record of business relationship. This is to discourage people from using our system to send spam, which is better for everyone involved. Anyone who conducts business responsibly has nothing to worry about from this policy. As a responsible business yourself, you have nothing to fear from this and everything to gain. Our strict anti-spam stance ensures the emails you send land in your contacts' inboxes. We have recently completed a big overhaul in our UI, which we hope you enjoy. If you have further feedback, feel free to contact our support via chat, email, or phone. ### 37. This program makes my job as a marketer so much easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Business Development Executive, Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2015 **What do you like best about GreenRope?** The combination of email, web and content integration plus all the reporting are terrific. **What do you dislike about GreenRope?** It's a robust program and they are constantly adding features so it's hard to keep up with. I know it does much more than I've used. **Recommendations to others considering GreenRope:** Take time to learn the program. It's a lot more powerful than it looks. **What problems is GreenRope solving and how is that benefiting you?** Being able to track email delivery, opens and visitors to our site. Let's me tweak messages for constant improvement. ### 38. The best single solution for small business users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2017 **What do you like best about GreenRope?** The ability to get a complete relationship picture for each lead and client all in one place. I've recommended Greenrope for many friends and small business owners for exactly this reason. **What do you dislike about GreenRope?** Nothing I truly dislike. As with anything there are small changes that would benefit my specific business use, but I'm still happy with it as is. **Recommendations to others considering GreenRope:** Greenrope does a lot! Don't get intimidated by all the capabilities - focus on what your business needs now and then add on as you go forward. **What problems is GreenRope solving and how is that benefiting you?** It's continued to make our marketing efforts more efficient and improve our conversion rates. We have fairly long conversion periods due to the nature of the business and Greenrope has helped my sales team maintain consistent contact throughout. We are just starting to take advantage of some parts of the marketing automation and am excited to get it fully implemented. ### 39. Greenrope CRM provides excellent customer srevice **Rating:** 4.0/5.0 stars **Reviewed by:** Anita R. | Executive Director, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2017 **What do you like best about GreenRope?** The Greenrope CRM is robust and always adding new features. But the absolute best part of GreenRope is the hands on service. Whenever we have an issue, it is immediately handled personally by their top staff. That translates to NO downtime and saves us money. **What do you dislike about GreenRope?** All CRM systems have drawbacks, but Greenrope seems to have fewer than most. **What problems is GreenRope solving and how is that benefiting you?** Database Management, Customer Service and Retention, Email marketing, Automated renewals, Event managemet. ### 40. Great Support! **Rating:** 4.0/5.0 stars **Reviewed by:** Rodger B. P. | VP of Marketing, Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2016 **What do you like best about GreenRope?** Workflow for event and event check in plus name badges all in one place. Drip campaigns **What do you dislike about GreenRope?** Too much in one place.... takes time to learn how to do things... great but takes time **What problems is GreenRope solving and how is that benefiting you?** New customer drip campaign, annual events, etc. After we get going, we will have more time to do other things better and have new marketing campaign go out automatically. ### 41. Always there for me **Rating:** 5.0/5.0 stars **Reviewed by:** Scott G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** The team is a phone call or chat away, helping to hold my hand as I learn new things to further my business. I have a feeling that I am only using 5% of what they have to offer. **What do you dislike about GreenRope?** Not much. I get frustrated sometimes, but usually it's with myself. I've very right brained, and would prefer not having to learn technical things. **What problems is GreenRope solving and how is that benefiting you?** I get to see who is reading my emails, and how many hits a certain email got. That allows me to know which material is hitting home and what is not. That is indispensable feedback. ### 42. Absolutely love GreenRope and their team! **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie G. | Marketing Communications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2016 **What do you like best about GreenRope?** It streamlines everything and combines all marketing efforts that my company does in one place. The reporting tools are awesome and so helpful. **What do you dislike about GreenRope?** There's a lot to learn at first, but once you get the hang of it, having all those tools is so awesome. **What problems is GreenRope solving and how is that benefiting you?** We used to use 3 different platforms for email, membership and analytics, and now everything is one place! ### 43. ChamberZoom to Greenrope **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** I like using the media storage and being able to create a link to a document. **What do you dislike about GreenRope?** It is aesthetically ugly overall and a bit difficult to navigate for a person like me who I consider myself a basic user - not a techie nerd but not dumb either. I think it could be much more user friendly and intuitive for an average person. It seems like it was designed for people who are very tech savvy. **Recommendations to others considering GreenRope:** i Only recommend to those who are very tech savvy **What problems is GreenRope solving and how is that benefiting you?** Having a place to store documents ### 44. It's been good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2017 **What do you like best about GreenRope?** The multiple functionalities available. Great automation functions. **What do you dislike about GreenRope?** Not a fan of the outdated landing page and email templates. The form templates are also outdated for the look and feel of modern form design. **What problems is GreenRope solving and how is that benefiting you?** Marketing automation. So far we are focusing on updating the site. ### 45. Wonderful CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Sacha L. | Owner, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2017 **What do you like best about GreenRope?** I started off with Greenrope when it was Chamberzoom after attending a tutorial meeting about this CRM. I was very impressed **What do you dislike about GreenRope?** If I had to dislike anything it would be the price however because I got grandfathered in when I have to resume I can't even complain about this. The price I pay is very reasonable. **What problems is GreenRope solving and how is that benefiting you?** I enjoy seeing who reads my emails and how many times. There's always something new to learn that could benefit my business. It's really a wonderful service. ### 46. GR is great value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2017 **What do you like best about GreenRope?** Email open tracker, sales lead tracking! **What do you dislike about GreenRope?** I wish you could bcc GR on emails in order to log corespondanve **What problems is GreenRope solving and how is that benefiting you?** Shortened the sales cycle, better ongoing customer relations ### 47. Alright CRM **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2017 **What do you like best about GreenRope?** Greenrope covers most of the basics but is lacking in some areas. **What do you dislike about GreenRope?** Lack of email tracking among other things **What problems is GreenRope solving and how is that benefiting you?** Business development and marketing departments use it mosty. ### 48. Greenrope Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2017 **What do you like best about GreenRope?** The easy to customize features of the lead filters. The cost as well is also very low compared to other CRMs out there. **What do you dislike about GreenRope?** The inability to use color coding on the lead view screens for different status' of the leads. The inability to export the CRM activities. **What problems is GreenRope solving and how is that benefiting you?** We are able to easily track our tasks as well as provide easy to read metrics of results. ### 49. GreenRope is more powerful than we thought! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about GreenRope?** GreenRope has all of the features of a more expensive CRM without being impossible to use. **What do you dislike about GreenRope?** GreenRope’s UX/UI isn’t our favorite, but it’s functional and simple. **Recommendations to others considering GreenRope:** Build it out right from the get-go. It saves a lot of time and hassle later. **What problems is GreenRope solving and how is that benefiting you?** We are tracking our 100,00+ users through GreenRope successfully. ### 50. Excellent backoffice system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about GreenRope?** GreenRope is an all-in-one backoffice system for anyone running a business. It includes marketing, project management, a LMS...everything. **What do you dislike about GreenRope?** I would love for the cost to be less per month. **What problems is GreenRope solving and how is that benefiting you?** It allows me to keep track of everything in one place. I was trying to make things work together previously. Why do through the hassle when everything can be under one umbrella. ## GreenRope Discussions - [How have you taken on Buy in from the team?](https://www.g2.com/discussions/24179-how-have-you-taken-on-buy-in-from-the-team) - 1 comment, 1 upvote - [Is GreenRope EU-US Privacy Shield / Safe Harbor compliant?](https://www.g2.com/discussions/compliance-75a598b8-7d7e-4b65-8fa7-1f5deb6f1969) - 1 comment, 1 upvote - [Do I need to download anything to use GreenRope?](https://www.g2.com/discussions/implementation-5d98bd55-bebc-4826-8762-9189a51e9e71) - 1 comment, 1 upvote - [Can I import my contacts from another system?](https://www.g2.com/discussions/implementation-f8a3602e-a2d6-49f9-aba1-911445235705) - 1 comment, 1 upvote - [Which web browsers can I use with GreenRope?](https://www.g2.com/discussions/browsers-3e6f4231-4f9a-419a-804e-e5b28e1e8b4f) - 1 comment, 1 upvote - [View GreenRope pricing details and edition comparison](https://www.g2.com/products/greenrope/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+11%3A56%3A10+-0500&secure%5Bsession_id%5D=f4855b76-b235-4e3e-bcb3-ba725eb76ed6&secure%5Btoken%5D=518c8e622481da8fcf2bf7fd1b1327851f430741fa14de781344cac2776aaf58&format=llm_user) ## GreenRope Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Agentic AI - Landing Page Builders** - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top GreenRope Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,229 reviews) - [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) - 4.4/5.0 (938 reviews) - [Ontraport](https://www.g2.com/products/ontraport/reviews) - 4.5/5.0 (246 reviews)