Top 10 GPTBots.ai Alternatives & Competitors

(70)4.8 out of 5

Looking for alternatives or competitors to GPTBots.ai? AI Customer Support Agents Software is a widely used technology, and many people are seeking top rated, popular software solutions with ai text generation and ai text summarization. Other important factors to consider when researching alternatives to GPTBots.ai include plugins and customer service. The best overall GPTBots.ai alternative is Zendesk for Customer Service - AC. Other similar apps like GPTBots.ai are Fin by Intercom, Plivo, ClickUp, and Dialpad Connect. GPTBots.ai alternatives can be found in AI Customer Support Agents Software but may also be in Help Desk Software or Communication Platform as a Service (cPaaS) Platforms.

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Best Paid & Free Alternatives to GPTBots.ai

Zendesk for Customer Service - AC
Fin by Intercom
Plivo
ClickUp
Dialpad Connect
Birdeye
SOCi
JustCall

Top 10 Alternatives to GPTBots.ai Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how GPTBots.ai stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Computer & Network Security, and find the best product for your business.

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,673)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to GPTBots.ai, Zendesk for Customer Service - AC is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to GPTBots.ai, Fin by Intercom is:

Easier to admin

Slower to reach roi

Easier to set up

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations

Plivo

By Plivo

4.5/5

(749)

Product Description

Reviewers say compared to GPTBots.ai, Plivo is:

Easier to admin

Easier to set up

Slower to reach roi

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations

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Dialpad Connect

By Dialpad

4.4/5

(3,947)

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Reviewers say compared to GPTBots.ai, Dialpad Connect is:

Easier to admin

Slower to reach roi

Easier to set up

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations

Birdeye

By Birdeye

4.8/5

(3,710)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to GPTBots.ai, Birdeye is:

Easier to admin

Easier to set up

Slower to reach roi

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations

SOCi

By SOCi

4.5/5

(3,592)

Product Description

Reviewers say compared to GPTBots.ai, SOCi is:

Easier to admin

Easier to set up

Slower to reach roi

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations

JustCall

By Saas Labs

4.3/5

(2,352)

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Reviewers say compared to GPTBots.ai, JustCall is:

Easier to admin

Easier to set up

Easier to do business with

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations

Tidio

By Tidio

4.7/5

(1,855)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to GPTBots.ai, Tidio is:

Easier to admin

Easier to set up

Slower to reach roi

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations

Genesys Cloud CX

By Genesys

4.4/5

(1,489)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to GPTBots.ai, Genesys Cloud CX is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with GPTBots.ai:

AI Customer Support Agents

AI Agents For Business Operations