[
Geopointe Reviews
](https://www.g2.com/products/geopointe/reviews)

[
Geopointe Reviews
](https://www.g2.com/products/geopointe/reviews)

# Geopointe Features

##### ## Before the Job (1)

Roles

Allows users to see tasks according to permissions and roles.

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##### ## On the Job (9)

Location

Tracks employee location to ensure timeliness.

Employee Communication

Enables communication within the app from manager to field service employee.

Behavior Monitoring

Monitors behavior in the field.

Field Sales

Includes some ability to serve as a sales and ordering application.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Customizable Fields

Customize data fields to support various needs and use cases

Multi-Location

Manage and support multiple locations

Payment Collection in the Field

Swipe a credit card or manually process payments while with the customer in the field

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##### ## After the Job (7)

Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

Accounting Integration

Integrate with a third-party accounting system

QuickBooks Integration

Integrates with QuickBooks

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Customizable Reports

Alter the layout and content of reports

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##### ## Data Management (5)

Data Capture

Ability to input geographic data into GIS.

Data Storage

Store vast amounts of data in a variety of ways, such as individual files, databases, geodatabases, or the cloud.

Data Manipulation

Ability to make edits to data as the landscape changes.

Data Visualization

Bring data to life in a 2D or 3D format.

Data Capture and Transfer

Import, collect, and capture data from multiple sources

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##### ## Map Creation (4)

Geocoding

Assign locations to significant addresses so they may placed as points on the map.

Buffer Zone Query

Select a point on the map and display data within a certain radius.

Overlaying

Visualize different forms of data in one single image.

Publishing

Ability to take all of the collected data and publish it into one map.

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##### ## Analysis (12)

Spatial Analysis

Ability to read data to make informed decisions and predict patterns.

Reporting

Export information on a specific data in the map.

Real-Time Streaming

Study data in live time to analyze any changes happening in the location.

Trend Analysis

Review data from past periods to reveal recurring tendencies and predict future performance

Statistical Analysis

Apply statistical/mathematical models to sets of data

Predictive Analytics

Predict future data based on historical data sets

Distance Analysis

Select a point on the map and display data within a certain radius.

Spatial Analysis

Use data to gather information about a specific location's geographic features.

Data Stream

Study data in live time to analyze any changes happening in the location.

Demographic Data

Trend Analysis

Review data from past periods to reveal recurring tendencies and predict future performance

Trade Area Analysis

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##### ## Cartography (5)

Geographic Maps

Visualize locations on a map

Vector Mapping

Create a map made up of points and lines that may have additional information assigned to them.

Data Visualization

Ability to translate data and metrics into charts, graphs, and other ways to communication information.

Overlaying

Visualize different forms of data in one single image.

Data Mapping

Track the management and flow of data throughout the organization

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##### ## Reporting (4)

Data Transformation

The ability to convert the format of source data to one required for the reporting system.

WYSIWYG Design

Easily design and refine dashboards and reports.

API Integrations

Integrating APIs that allow you to customize your tool as needed.

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Routing (3)

Master Routing

Matches customer requests with routes and driver or vehicle availability.

Default Routes

Define default routes per customer, geography, type of vehicle or type of cargo.

Route Assignment

Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience.

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##### ## Scheduling (4)

Master Schedule

Defines schedules for a geographical area, customer group, or type of delivery.

Constraints

Define and implement constraints such as maximum distance or number of required stops.

Adjustments

Administrators can override schedules when unexpected changes occur.

ETA

Estimated time of arrival can be shared with customers and adjusted when needed.

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##### ## Optimization (3)

Priorities

Allows users to establish and change priorities for routing activities.

Real-Time Updates

Receive system updates as soon as any changes are made

Dynamic Routing

Adjust routes based on company constraints and customer requirements.

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##### ## Analytics (4)

Performance

Analyse the performance of different routes or schedules.

Time & Costs

Track time (for travel, load/unload, etc.) and the associated costs.

Productivity

Monitor driver productivity based on KPIs such as time to destination.

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

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##### ## Territory Mapping (3)

Custom Territory Mapping

Allows users to control of the sizes, shapes, and quantites of sales team areas

Strategic Selling

Allows users to map your customers to strategically incorporate them into your canvassing and field sales

Automatic Rep Assignment

Automatically assigns reps to new sales opportunities that are within their current territories

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##### ## Route Planning (3)

Lead Priority

Allows user to prioritize your contacts and leads so that the given route acommodates priority contacts

Optimized Sales Routes

Allows users to create optimized travel routes based on assigned areas, lead locations, and appointments for the day.

Map Directions

Provides users with live directions en route to the final destination

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##### ## Sales Performance Management (3)

Gamification

Provides users with engaging sales competitions

Performance Dashboards

Provides field sales statistics for all sales reps

Sales Rep Tracker

Provides data on the data on the performance and whereabouts of reps in the field

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##### ## Presentation and Forms (3)

Video and Interactive Media

Provides video capabilties that field reps can use during field sales calls

Digital Contracts

Allows field reps to create digital contracts within the software

E-signature

Allows users to collect e-signatures within the software

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##### ## Generative AI (3)

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Image-to-Text

Converts images into a textual description, identifying key elements.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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##### ## Agentic AI - Salesforce AppExchange Apps (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### ## Agentic AI - Field Service Management (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Additional Functionality (210)

Work Order Management

Creating, assign, and track jobs and/or tasks for work orders

Checklists

An itemized to do list that can be edited as tasks are completed

Maintenance Scheduling

Schedule predetermined or ad hoc maintenance services and labor requests

Parts Management

Track parts inventory levels and manage re-stocking

Service History

Track work performed and resources used for past customers, sites, or assets

Residential Properties

For residential properties

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Customizable Forms

Customize contracts and forms to collect specific information

Purchase Order Management

Create, send, and track purchase orders and their statuses

Mobile Access

Access software remotely via mobile devices

Dispatch Management

Manage sending personnel and resources to a site as needed

Task Scheduling

Track and manage the scheduling of tasks

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Technician Management

Oversee technicians and track their assigned work orders

Status Tracking

Track the status over time for a request, process, asset, or transaction

API

Application programming interface that allows for integration with other systems/databases

Document Management

Store, manage, and track all electronic documents in a centralized location

Job Management

Manage and track all job information and associated tasks

Preventive Maintenance

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Real-Time Reporting

Active reporting of data and metrics

Commercial Properties

Designed to serve commercial properties

Real-Time Data

Receive data and information in real time

Historical Reporting

Information, data and reports that are being tracked over time

Contract/License Management

Track, store, and access client contracts or licenses

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Facility Scheduling

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Workflow Management

Create, design and manage workflows for repetitive tasks

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Inventory Management

Track and manage inventory levels to maintain proper supply

Predictive Maintenance

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Routing

Plan daily routes to optimize employee scheduling and provide directions

Forms Management

Store, manage and track all forms in a centralized location

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Documentation Management

Manage product specific documents in a categorized order

File Storage

Store and access documents, forms, and photos in one centralized place

Electronic Signature

Digitally sign online documents

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Service Level Agreement (SLA) Management

Set and monitor service level agreements to ensure timely response and resolution

Personalization and Recommendation

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Resource Allocation

Assign available resources to various projects and tasks

GPS

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Quotes/Estimates

Generate quotes or estimates for customers

Scheduling

Plan availability and assign specific time slots for tasks and resources

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Online Time Clock

Track/log the amount of time employees worked per job using a timer

Workforce Management

A set of processes to optimize the productivity of its employees

Activity Tracking

Track and document all activities across devices, networks, and other systems

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Productivity Analysis

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Prioritization

Arrange tasks based on the level of priority or urgency

Customizable Branding

Add customized logos and colors to align with company branding

Price and Cost Calculations

Calculate rule-based prices for a product/service

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Equipment Tracking

Track the location of specific equipment at all times

Data Capture and Transfer

Import, collect, and capture data from multiple sources

Time Tracking

Measure and track time including hours worked and paid time off (PTO)

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Secure Data Storage

Securely stores data to prevent data loss or breaches

Location Tracking

Identify the physical location of an individual, asset, device, etc.

Route Optimization

Finding the most optimal routes for drivers based on various factors and constraints

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Real-Time Updates

Receive system updates as soon as any changes are made

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Chat/Messaging

Communicate using direct chat or messages within the system

Knowledge Management

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Electronic Payments

Electronically collect payments for goods or services

Customer History

Access previous interactions or concerns to maintain customer relationships

Inventory Control

Monitor product stock levels

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Project Management

Plan and coordinate all the resources, costs and time needed to execute assignments

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Driver ETA

Generate estimated arrival times for drivers to keep back office or customers informed

Job Tracking

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Customer Management

Store and organize information about customers and previous interactions

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Work Order Creation

Create a new work order

Equipment Maintenance

Manage procedures that ensure organizational equipment remains in working condition

Data Import/Export

Import and export data to and from software applications

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Recurring Appointments

Schedule repeating appointments based on a duration of time

Contractor Management

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Color Codes/Icons

A way to visually represent data where different categories of items are marked with different colors

Map Creation

Create custom maps

Geographic Maps

Visualize locations on a map

Location Tracking

Identify the physical location of an individual, asset, device, etc.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Internet Mapping

API

Application programming interface that allows for integration with other systems/databases

Map Sharing

Share maps with internal and external stakeholders

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Interoperability

The ability of two or more systems to exchange information or data.

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Image Management

Support for uploading and retaining image files in the cemetery records database

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Geotargeting

Geographic location of visitors determines behavior of the software

Labeling

Data Collection

Process of gathering, measuring, and analyzing accurate data

Route Optimization

Finding the most optimal routes for drivers based on various factors and constraints

Geolocation

Determines the location of a device using GPS or an IP address

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Data Import/Export

Import and export data to and from software applications

Multi-Location

Manage and support multiple locations

Census Data Integration

3D Imaging

Representation of any object in 3D

Data Mapping

Track the management and flow of data throughout the organization

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Mobile Access

Access software remotely via mobile devices

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Data Import/Export

Import and export data to and from software applications

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Scheduling

Plan availability and assign specific time slots for tasks and resources

Driver Management

Track all personnel who operate company vehicles

GPS

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Electronic Signature

Digitally sign online documents

Dispatch Management

Manage sending personnel and resources to a site as needed

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Employee Management

Track employee schedules, availability, and performance across projects and tasks

SMS Messaging

Send messages via SMS

Territory Management

Organize customer data and accounts by user or geography

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Live Driver Tracking

Track driver locations on a map in real time

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Route Optimization

Finding the most optimal routes for drivers based on various factors and constraints

Fuel Tracking

Monitor and track fuel consumption and costs

Voice Recognition

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Inventory Management

Track and manage inventory levels to maintain proper supply

Status Tracking

Track the status over time for a request, process, asset, or transaction

Shipping Management

Manage and track orders being shipped to customers

Transportation Management

Organize and track the physical movement of goods from one location to another

Order Tracking

Track orders throughout the fulfillment process

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Customizable Reports

Alter the layout and content of reports

Geotargeting

Geographic location of visitors determines behavior of the software

Ad hoc Reporting

Generate one-off reports that meet information requirements

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Analytics

Analyze and gain insights into data in real-time

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Activity Tracking

Track and document all activities across devices, networks, and other systems

Geocoding

Converting human-readable addresses into geographic coordinates

Widgets

An extended application or connector that enables users to perform additional services with their current set of tools

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Behavioral Analytics

Track and analyse user behavior within a system or network

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Data Import/Export

Import and export data to and from software applications

Multi-Location

Manage and support multiple locations

Database Support

Supports common databases such as MySQL and Oracle

2D/3D Designing

Designs generated in either 2D or 3D format

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Geofencing

Virtual perimeter for a real-world geographic area

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Single Sign On

Allow users to access multiple services after entering their login credentials once

CAD Tools

Computer aided design to create precision drawings or technical illustrations

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Location Tracking

Identify the physical location of an individual, asset, device, etc.

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Mobile Access

Access software remotely via mobile devices

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Heatmaps

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Route Optimization

Finding the most optimal routes for drivers based on various factors and constraints

Customer History

Access previous interactions or concerns to maintain customer relationships

Document Storage

Store and organize documents in a centralized system

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Lead Capture

Automatically identify and save contact information of potential customers

Lead Qualification

Score a lead on their quality or likelihood to buy based on certain behaviors

Route Optimization

Finding the most optimal routes for drivers based on various factors and constraints

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Workflow Management

Create, design and manage workflows for repetitive tasks

Third-Party Integration

Addition of necessary external data, applications, tools, or features

Sales Trend Analysis

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

API

Application programming interface that allows for integration with other systems/databases

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Email Management

Manage, store and organize emails within the system or via third-party apps

Opportunity Management

Track all opportunities for potential sales and convert them into recurring revenue

Customizable Forms

Customize contracts and forms to collect specific information

Payment Collection in the Field

Swipe a credit card or manually process payments while with the customer in the field

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Contact Management

Manage, organize, and store contact information

Dispatch Management

Manage sending personnel and resources to a site as needed

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Mobile Access

Access software remotely via mobile devices

Activity Tracking

Track and document all activities across devices, networks, and other systems

Sales Forecasting

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Sales Activity Management

Define, track, and/or automate sales activities and sales processes

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Territory Management

Organize customer data and accounts by user or geography

GPS

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Show More

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