---
title: Genpact Customer Experience Reviews
meta_title: 'Genpact Customer Experience Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Genpact Customer Experience works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 4
  scale: '5'
date_modified: '2026-03-13'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# Genpact Customer Experience Reviews
**Vendor:** Genpact  
**Category:** [Managed Workplace Services (MWS) Software](https://www.g2.com/categories/managed-workplace-services-mws)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 4
## About Genpact Customer Experience
Accelerate digital transformation through a customer-centric lens




## Genpact Customer Experience Reviews
  ### 1. Average experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Genpact Customer Experience?**

They attract customers but their services they provide are decent enough

**What do you dislike about Genpact Customer Experience?**

Their extensive support to the product is kind of not satisfactory

**What problems is Genpact Customer Experience solving and how is that benefiting you?**

Service desk digital workspace and end user devices



- [View Genpact Customer Experience pricing details and edition comparison](https://www.g2.com/products/genpact-customer-experience/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+23%3A34%3A44+-0500&secure%5Bsession_id%5D=2b0630c5-6286-43a0-bc27-c736bca9f281&secure%5Btoken%5D=f93da48467e8e888e50709f47ede3d69b9f9f4ccc480c4731fdc1c0f5f68122c&format=llm_user)


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