Nothing at all. Couldn't say anything good about it. Review collected by and hosted on G2.com.

AVOID THIS COMPANY — Deceptive Practices, Refund Refusal, and a Support Team That Can't Be Trusted

From the moment I signed up for Geniely, it was a disaster. Their system couldn't process my email during registration, forcing me to use an alternate address just to get in the door. That's not a minor inconvenience — that's a broken product before you've even started.

Then came the real deception. I attempted to unlock a feature that was advertised as requiring a premium upgrade. I clicked the prompt they provided, was taken to their pricing page, paid for a subscription, and returned to find the feature still locked. Why? Because the page they deliberately sent me to didn't even offer the plan that unlocked that feature. That is not a misunderstanding. That is a deceptive business practice, full stop.

I immediately requested a refund and cancellation — having never used the product after discovering what they'd done. What followed was 10+ support emails going nowhere. Their AI-powered support can't track a conversation, forcing you to repeat yourself endlessly. And their human support? They hide behind a no-refund policy to avoid accountability for their own deceptive interface. I didn't use the product. I asked for a refund immediately. There is no cleaner refund case than that — and they still said no and kept my $15.

Cancellation has been made deliberately confusing. They've implied I have multiple accounts, given me contradictory information about which account holds a premium subscription, and made it nearly impossible to untangle. This is not incompetence — this is a strategy. There is a review on Trustpilot from someone who attempted to cancel every single month for two years and couldn't get it done. That is not an accident.

The internet is full of reviews documenting exactly this pattern — deceptive upgrade flows, refund refusals, and cancellation nightmares. These complaints go back to 2021. This is not a company that doesn't know about its problems. This is a company that has chosen not to fix them. They've even gone so far as flagging honest negative reviews as defamatory on review platforms in an attempt to suppress them. When they respond to reviews like this one, expect a polished non-answer about wanting to "resolve your case fairly" — they won't. They'll stall, deflect, and run out the clock.

I am now filing a dispute with my bank and blocking this company from charging my card entirely. That is where this ends.

Do business with Geniely at your absolute own risk. Think about it once, twice, three times — and then don't do it. I wish I had read these reviews before handing over my payment information. Someone needs to hold this company accountable, and until that happens, the least I can do is make sure no one else walks into this blindly.

You have been warned. Review collected by and hosted on G2.com.

I appreciate Genially for its variety of templates, which saves us time in creating educational content. The tool is easy to use for beginners. I also like the ability for experts to review and directly correct the content, which is excellent for our proofreading process. Additionally, I find that the implementation was simple and quick, which facilitated its adoption in our team. Review collected by and hosted on G2.com.

Horizontal reading of content is not the most pedagogically impactful. Sometimes, it resembles a presentation too much rather than a learning content. Review collected by and hosted on G2.com.

I like that Genially has many interesting elements and is very interactive. I can create dynamic activities, and it also has visual elements that are very attention-grabbing. It has many templates and animations. It has an AI tool for editing texts and images. I also teach embroidery classes and make my presentations with this software. Review collected by and hosted on G2.com.

The interface is not as user-friendly as other software. Review collected by and hosted on G2.com.

the interactive presentations are easy to elaborate Review collected by and hosted on G2.com.

Presentations cannot be accessed offline unless you purchase the premium version for each document. Without paying for the upgrade, an internet connection is required to view your presentations. Review collected by and hosted on G2.com.

It helps create interactive content for my students. Review collected by and hosted on G2.com.

The creating base is too long and I cant watch it properly. Review collected by and hosted on G2.com.

Very easy to develop elearnings with different tools including voice recordings Review collected by and hosted on G2.com.

I dont feel anything is not usefull to have Review collected by and hosted on G2.com.

Love the fact it is so easily editable. So many features. Our whole learning catalogue is on Genially. The resources are great and you can easily make graphs, quizzes, etc. Haven't yet used the activity features as we use learning360 for measurable reports. We use it every single day for delivering independent learning and creating new content for existing users in refresher training. Review collected by and hosted on G2.com.

The new voiceover AI feature is great but drastically needs improving - at the moment we use Synthesia to import to Genially for voiceovers. Review collected by and hosted on G2.com.

interactif, efective, easy to create, more template, Review collected by and hosted on G2.com.

expensive, no tutorial/ free course for user Review collected by and hosted on G2.com.

It allows you to create creative and interactive visualizations, is easy to use and easy to integrate into web pages or applications. Review collected by and hosted on G2.com.

It is very expensive for a basic version Review collected by and hosted on G2.com.

1/ Outstanding Features of the Software:

Genially offers outstanding features that make it a remarkable tool for creating interactive animated content. One of its notable strengths is its ability to generate animated quizzes, making it perfect for corporate training. With Genially, you can easily upload your branding kit, including fonts and other elements, ensuring a cohesive visual identity throughout your quizzes. Moreover, the software allows you to create quizzes with multiple-choice and true or false formats, engaging learners in a variety of ways. By incorporating sound effects, transitions, and interactive elements, Genially breathes life into otherwise dry materials, captivating learners and enhancing their engagement.

For organizations seeking full branding options, Genially offers a paid version that can be further upgraded to the top version. This flexibility allows companies to customize the software to match their brand identity fully. With Genially, companies can establish a centralized tool that can be easily handed over to different departments. This facilitates the digitalization of new materials, as well as modifications and enhancements to existing content, without the need to hire external design teams. Genially ensures scalability and cost-effectiveness, making it an excellent choice for organizations looking to streamline content creation processes.

The support I received when inquiring about integrating Genially quizzes into a Cornerstone course is another noteworthy aspect to highlight. The responsiveness of their team was impressive, promptly addressing my query. Additionally, the pricing structure of Genially deserves recognition, along with the wide range of templates available - a great starting point. Review collected by and hosted on G2.com.

2/ Areas for Improvement in the Software:

While Genially is an impressive software with numerous strengths, there are a few areas that could benefit from improvement. One such area is the quiz format options. Although Genially supports multiple-choice and true or false quizzes, it would be beneficial to have more diverse formats available. Expanding the range of quiz formats would provide greater flexibility in designing interactive assessments tailored to specific learning objectives and content.

When is this being released? One of the most exciting upcoming features is the "sort" quiz format. This addition would really take the learner's experience to the next level by providing a more active role in the learning process. In a corporate training setting, where courses are often imposed on employees, empowering learners with interactive quizzes becomes crucial. Review collected by and hosted on G2.com.