--- title: Genially Reviews meta_title: 'Genially Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how Genially works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 65 scale: '5' date_modified: '2026-08-07' parent_category: name: Content Marketing url: https://www.g2.com/categories/content-marketing --- # Genially Reviews **Vendor:** Genially Web S.L. **Category:** [Content Creation Software](https://www.g2.com/categories/content-creation) **Average Rating:** 4.6/5.0 **Total Reviews:** 65 ## About Genially Genially is an all-in-one no-code authoring and content creation platform that enables organizations to transform and design interactive, animated, and visually engaging digital experiences without the need for programming or design expertise. Used by companies, universities, and schools in more than 190 countries, Genially combines interactivity, collaboration, and AI-enhanced creation to help teams turn ideas into interactive experiences faster and more easily. With an intuitive drag-and-drop editor and a library of over 1,500 professionally designed templates, user can create a wide range of materials including interactive presentations, gamified experiences, infographics, learning modules, digital brochures, and visual storytelling content. AI tools for interactive content help accelerate creation through content generation, quiz creation, translations, voiceovers, and interactive components while giving users full control to adapt, refine, and personalize every element. Built for engagement, Genially enables live sessions with real-time participation, including quizzes, surveys, and Q&A tools to energize audiences and enhance learning outcomes. With SCORM, dynamic SCORM and LTI integrations, built-in analytics, and enterprise-grade security (SOC 2, GDPR, FERPA, COPPA), Genially provides a scalable, compliant, and collaborative environment for modern education, training, and communication. Genially transforms static information into interactive experiences designed to improve participation, understanding, and impact. ## Genially Pros & Cons **What users like:** - Users find Genially's **ease of use** outstanding, enabling effortless development of engaging and interactive elearning content. (7 reviews) - Users find Genially's platform to be **easy for creating interactive content** , enhancing student engagement and learning experiences. (5 reviews) - Users admire the **easy-to-use interactive content creation** features of Genially, enhancing creativity and engagement in presentations. (5 reviews) - Users love the **ease of content creation** with Genially, making engaging learning resources accessible and simple. (4 reviews) - Users love the **ease of editing and extensive features** of Genially for creating engaging, interactive content effortlessly. (4 reviews) - Users love Genially for its **easy interactivity and abundant features** , empowering engaging and editable content creation for students. (3 reviews) - Creativity (3 reviews) - Customer Support (3 reviews) - Customization (3 reviews) - Interactive Features (3 reviews) **What users dislike:** - Users find Genially **too expensive** for basic functionality, as offline access requires a costly premium upgrade. (2 reviews) - Users notice **limited content display** on mobile devices, making it challenging to maintain visual quality and readability. (2 reviews) - Users criticize the **missing offline access** in Genially, as it hampers usability without a premium upgrade. (2 reviews) - Users find **mobile compatibility lacking** , as presentations often appear too small and require internet access for viewing. (2 reviews) - Users face **access issues** due to the inability to use Genially presentations offline without a premium subscription. (1 reviews) - Access Restrictions (1 reviews) - Users find the **audio issues** with Genially's voiceover AI frustrating, preferring to use alternatives like Synthesia. (1 reviews) - Cost (1 reviews) - Users find the **course length** excessive, making it difficult to fully engage with the material. (1 reviews) - Difficult Usage (1 reviews) ## Genially Reviews ### 1. AVOID THIS COMPANY — Deceptive Practices, Refund Refusal, and a Support Team That Can't Be Trusted **Rating:** 0.0/5.0 stars **Reviewed by:** Joshua M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Genially?** Nothing at all. Couldn't say anything good about it. **What do you dislike about Genially?** AVOID THIS COMPANY — Deceptive Practices, Refund Refusal, and a Support Team That Can't Be Trusted From the moment I signed up for Geniely, it was a disaster. Their system couldn't process my email during registration, forcing me to use an alternate address just to get in the door. That's not a minor inconvenience — that's a broken product before you've even started. Then came the real deception. I attempted to unlock a feature that was advertised as requiring a premium upgrade. I clicked the prompt they provided, was taken to their pricing page, paid for a subscription, and returned to find the feature still locked. Why? Because the page they deliberately sent me to didn't even offer the plan that unlocked that feature. That is not a misunderstanding. That is a deceptive business practice, full stop. I immediately requested a refund and cancellation — having never used the product after discovering what they'd done. What followed was 10+ support emails going nowhere. Their AI-powered support can't track a conversation, forcing you to repeat yourself endlessly. And their human support? They hide behind a no-refund policy to avoid accountability for their own deceptive interface. I didn't use the product. I asked for a refund immediately. There is no cleaner refund case than that — and they still said no and kept my $15. Cancellation has been made deliberately confusing. They've implied I have multiple accounts, given me contradictory information about which account holds a premium subscription, and made it nearly impossible to untangle. This is not incompetence — this is a strategy. There is a review on Trustpilot from someone who attempted to cancel every single month for two years and couldn't get it done. That is not an accident. The internet is full of reviews documenting exactly this pattern — deceptive upgrade flows, refund refusals, and cancellation nightmares. These complaints go back to 2021. This is not a company that doesn't know about its problems. This is a company that has chosen not to fix them. They've even gone so far as flagging honest negative reviews as defamatory on review platforms in an attempt to suppress them. When they respond to reviews like this one, expect a polished non-answer about wanting to "resolve your case fairly" — they won't. They'll stall, deflect, and run out the clock. I am now filing a dispute with my bank and blocking this company from charging my card entirely. That is where this ends. Do business with Geniely at your absolute own risk. Think about it once, twice, three times — and then don't do it. I wish I had read these reviews before handing over my payment information. Someone needs to hold this company accountable, and until that happens, the least I can do is make sure no one else walks into this blindly. You have been warned. **What problems is Genially solving and how is that benefiting you?** None at all ### 2. Unsolicited automatic renewal and non-compliance with the GDPR **Rating:** 0.0/5.0 stars **Reviewed by:** Laurent B. | Formateur en marketing, e-commerce et e-mailing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Genially?** Ease of use. Original creations. Beautiful animations **What do you dislike about Genially?** I had wanted to delete my account a year ago, but it is technically impossible to delete your account yourself while a plan is active. It is clearly written in Settings / Access. So I waited until the end of the plan to delete my account. On the due date, I received a debit email of €249.90 with automatic renewal of my plan. I contacted Genially to obtain reimbursement for this unsolicited plan on a platform that I do not use, but also to delete my account permanently. I received the same answers as the hundreds of people in the same situation as me: Genially hides behind its general terms of sale. According to Genially support, I should have canceled my plan before the due date and not on the due date. He also told me that if I wanted to delete my account, I just had to ask them. So I sent a second email to ask them for a second time to delete my account and all my personal data, claiming the GDPR. It's been 19 days since I requested the deletion of my account and my personal data, and my account still exists!!! **Recommendations to others considering Genially:** It's an excellent tool to animate your presentations. Pay attention to the automatic renewal of your plan without being notified, as is the case with other platforms. Deleting the personal data that Genially has on you is very difficult (impossible for me so far) **What problems is Genially solving and how is that benefiting you?** Create engaging presentations for my students and learners ### 3. NEVER AGAIN **Rating:** 0.0/5.0 stars **Reviewed by:** Katarina Z. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2021 **What do you like best about Genially?** Simple, but limited options to create visual contents. **What do you dislike about Genially?** Company's user policy is shameful. After cancelling the plan IN TIME, I was still billed for another year, support didn't want to hear anything about it. **Recommendations to others considering Genially:** I strongly advise using another product than Genially. Its user policy and customer support are shameful (I canceled the plan BEFORE it expired, but it got renewed nevertheless. The customer support ignored my proves.) **What problems is Genially solving and how is that benefiting you?** I made a couple of graphics, social media posts, and some presentations, but I expected more (limited options for item insertion, not intuitive commands). ### 4. Difficult to look Professional with their 'try it yourself' ads on my work. **Rating:** 1.0/5.0 stars **Reviewed by:** Donal T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Genially?** Easy to use and a quick to learn if you are in a rush **What do you dislike about Genially?** They put an advert on the bottom of your work even on the Master Plan. Makes you look like a amateur. **What problems is Genially solving and how is that benefiting you?** At the moment, given the impossibility to share a video privately, I think I made a mistake buying this, ## Genially Discussions - [What is genially used for?](https://www.g2.com/discussions/what-is-genially-used-for) - 1 comment, 1 upvote - [Is genially free to use?](https://www.g2.com/discussions/is-genially-free-to-use) - 1 comment - [Is genially responsive?](https://www.g2.com/discussions/is-genially-responsive) - 2 comments - [View Genially pricing details and edition comparison](https://www.g2.com/products/genially/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A02%3A30+-0500&secure%5Bsession_id%5D=05d4c776-617a-4781-aaa3-14889f9913d9&secure%5Btoken%5D=414172df02dc642c5aba9830ceb4f85836f01403fd04d499d319f5afdcc8e46a&format=llm_user) ## Genially Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management - Campaign Management - SEO Management - Workflow Management - Template Management **Platform Basics** - Slide Design - Presenter Tools - Auto Save **Training & eLearning** - Content Creation - Content Libraries - Interactive Content - Question Library **Training & eLearning** - Manager Portals - Content Libraries **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Audience Engagement** - Polls and Surveys - Quizzes - Audience Q&A - Live Slides - Pulse Surveys **Planning** - Scheduling Integration **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Platform Content** - Charts - Template Library - Template Creator - Content Sharing - Content Library - Media Library - Screen Sharing **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Event Support** - Hybrid/Virtual Events - SMS Polling/Voting - Event Security - Third-Party Integrations - PowerPoint Integration - Polls/Voting - Offline Response Collection - SSL Security - Social Media Integration **Publishing** - Execute Content Publication **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction - Assignment Management - Asynchronous Learning - Synchronous Learning - Self-paced Learning - Interactive Learning - Blended Learning - Role-Based Permissions - Multi-Language **Additional Functionality** - Audio/Video Recording - Collaboration Tools - Video Management - Video Support - Assessment Management - Course Authoring - Course Publishing - AI Copilot - Customizable Reports - Mobile Access - Video Streaming - Generative AI - SCORM Compliance - Access Controls/Permissions - Data Import/Export - Surveys & Feedback - VR/AR Compatibility - Customizable Templates - Drag & Drop - User Management - Template Management - Gamification - Progress Reports - Learning Management - Customizable Questions - Content Management - Compliance Management - Third-Party Integrations - Activity Tracking - Certification & Licensing - Real-Time Data - Reporting & Statistics - Activity Dashboard - Storyboarding - Single Sign On - Progress Tracking - Tests/Assessments - Customizable Branding - API - Training Management - Media Import - Quizzes - Instructor-Led Courses - Multimedia Support - Commenting/Notes - Alerts/Notifications - PowerPoint Conversion **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Social Media Integration - User, Role, and Access Management - Approval Process Control **Platform Additional Functionality** - Messaging - Mobility - Cloud **Platform** - File support - Mobile support - Integration **Engagement Analytics** - Live Results - Dashboards & Reporting - Data Exporting - Real-Time Reporting - Real-Time Data - Real Time Data Collection **Social Media** - Social Media Integration **Onboarding** - Documentation - Coaching - Programs **Planning** - Collaborative Editorial Calendars / Scheduling Content **Generative AI** - AI Text Generation - AI Image-to-Text - AI Text-to-Video - AI Text Summarization - AI Text-to-Music - AI Text-to-Speech - AI Text-to-Image - Generative AI - Two-Way Audio & Video **Generative AI** - AI Text Generation - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Audience Response** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Presentation Streaming - AI Copilot - Word Clouds - Video Conferencing - Customizable Questions - Data Visualization - Customizable Branding - Customizable Reports - Mobile Access - Surveys & Feedback - Email Distribution - Collaboration Tools - Generative AI - Interactive Content - Data Import/Export - Customizable Templates - Feedback Management - Moderation - Commenting/Notes - Q&A Management - Online Polling - API - Reporting/Analytics - Anonymous Feedback - Gamification - Communication Management - Data Analysis Tools - Engagement Tracking - Single Sign On - Phone Polling - Support Audio/Images/Video - Question Library - Survey/Poll Management - Alerts/Notifications - Customizable Fields - Template Management - Email Management - Activity Tracking **Additional Functionality** - Video Editing - Text Editing - Access Controls/Permissions - Commenting/Notes - Change Management - Data Visualization - Content Management - Content Import/Export - Data Import/Export - Training Management - Audio File Management - Presentation Streaming - Communication Management - Drag & Drop - Engagement Tracking - Image Editing - Offline Editing - AI Copilot - 3D Objects - Encryption - Audience Engagement - Video Support - Audio/Video Recording - Version Control - Presenter View - Digital Signage - Offline Presenting - Reporting & Statistics - Mobile Access - Reporting/Analytics - Real-Time Updates - Activity Dashboard - Playlist Management - Video Conferencing - Animation - Template Management - Customizable Branding - Interactive Content - Search/Filter **Additional Functionality** - Alerts/Notifications - Publish Scheduling - Email Marketing - Content Library - Conversion Tracking - Generative AI - AI Copilot - Social Promotion - Data Visualization - Editorial Calendar - Drag & Drop - Campaign Analytics - Campaign Planning - Multi-Channel Campaigns - Engagement Tracking - Customizable Templates - Reporting & Statistics - Customizable Branding - Categorization/Grouping - Data Import/Export - Filtering - Activity Tracking - Social Media Monitoring **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Generative AI** - AI Text-to-Speech **Agentic AI - Content Creation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Genially Alternatives - [Prezi](https://www.g2.com/products/prezi/reviews) - 4.2/5.0 (5,695 reviews) - [Powtoon](https://www.g2.com/products/powtoon/reviews) - 4.4/5.0 (281 reviews) - [Visme](https://www.g2.com/products/visme/reviews) - 4.5/5.0 (500 reviews)