# Top 10 Frill Alternatives & Competitors **Average Rating:** 4.9/5 **Total Number of Reviews:** 24 Explore the best alternatives to Frill for users who need new software features or want to try different solutions. Enterprise Feedback Management Software is a widely used technology, and many people are seeking sophisticated, productive software solutions with system monitoring, device responsiveness, and ai text generation. Other important factors to consider when researching alternatives to Frill include email and features. The best overall Frill alternative is Aha!. Other similar apps like Frill are UserTesting, HubSpot Service Hub, Agentforce Service (formerly Salesforce Service Cloud), and LiveAgent. Frill alternatives can be found in [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [Session Replay Software](https://www.g2.com/categories/session-replay). ## Best Paid & Free Alternatives to Frill - [Aha!](https://www.g2.com/products/aha/reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - [Mouseflow](https://www.g2.com/products/mouseflow/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) ## Top 10 Alternatives to Frill Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Frill stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Education Management, and Health, Wellness and Fitness, and find the best product for your business. ### 1. [Aha!](https://www.g2.com/products/aha/reviews) By Aha! Labs **Average Rating:** 4.4/5 **Total Reviews:** 365 Aha! is the world's #1 product development software. We help more than 1 million product builders go from discovery to delivery and bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io. Reviewers say compared to Frill, Aha! is: - More expensive Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs Aha!](https://www.g2.com/compare/aha-vs-frill) **Compare Aha! with other alternatives:** - [Aha! vs UserTesting](https://www.g2.com/compare/aha-vs-usertesting) - [Aha! vs HubSpot Service Hub](https://www.g2.com/compare/aha-vs-hubspot-service-hub) - [Aha! vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-aha) - [Aha! vs LiveAgent](https://www.g2.com/compare/aha-vs-liveagent) - [Aha! vs Heap by Contentsquare](https://www.g2.com/compare/aha-vs-heap-by-contentsquare) - [Aha! vs AskNicely](https://www.g2.com/compare/aha-vs-asknicely) - [Aha! vs Glassbox](https://www.g2.com/compare/aha-vs-glassbox) - [Aha! vs Mouseflow](https://www.g2.com/compare/aha-vs-mouseflow) - [Aha! vs ConnectWise PSA](https://www.g2.com/compare/aha-vs-connectwise-psa) ### 2. [UserTesting](https://www.g2.com/products/usertesting/reviews) By UserTesting **Average Rating:** 4.4/5 **Total Reviews:** 792 UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Reviewers say compared to Frill, UserTesting is: - More expensive Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs UserTesting](https://www.g2.com/compare/frill-vs-usertesting) **Compare UserTesting with other alternatives:** - [UserTesting vs Aha!](https://www.g2.com/compare/aha-vs-usertesting) - [UserTesting vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-usertesting) - [UserTesting vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-usertesting) - [UserTesting vs LiveAgent](https://www.g2.com/compare/liveagent-vs-usertesting) - [UserTesting vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-usertesting) - [UserTesting vs AskNicely](https://www.g2.com/compare/asknicely-vs-usertesting) - [UserTesting vs Glassbox](https://www.g2.com/compare/glassbox-vs-usertesting) - [UserTesting vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-usertesting) - [UserTesting vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-usertesting) ### 3. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,920 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Reviewers say compared to Frill, HubSpot Service Hub is: - More expensive Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs HubSpot Service Hub](https://www.g2.com/compare/frill-vs-hubspot-service-hub) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs Aha!](https://www.g2.com/compare/aha-vs-hubspot-service-hub) - [HubSpot Service Hub vs UserTesting](https://www.g2.com/compare/hubspot-service-hub-vs-usertesting) - [HubSpot Service Hub vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub) - [HubSpot Service Hub vs LiveAgent](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent) - [HubSpot Service Hub vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-hubspot-service-hub) - [HubSpot Service Hub vs AskNicely](https://www.g2.com/compare/asknicely-vs-hubspot-service-hub) - [HubSpot Service Hub vs Glassbox](https://www.g2.com/compare/glassbox-vs-hubspot-service-hub) - [HubSpot Service Hub vs Mouseflow](https://www.g2.com/compare/hubspot-service-hub-vs-mouseflow) - [HubSpot Service Hub vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-hubspot-service-hub) ### 4. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,359 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Reviewers say compared to Frill, Agentforce Service (formerly Salesforce Service Cloud) is: - More expensive Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-frill) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs Aha!](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-aha) - [Agentforce Service (formerly Salesforce Service Cloud) vs UserTesting](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-usertesting) - [Agentforce Service (formerly Salesforce Service Cloud) vs HubSpot Service Hub](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub) - [Agentforce Service (formerly Salesforce Service Cloud) vs LiveAgent](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [Agentforce Service (formerly Salesforce Service Cloud) vs Heap by Contentsquare](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-heap-by-contentsquare) - [Agentforce Service (formerly Salesforce Service Cloud) vs AskNicely](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-asknicely) - [Agentforce Service (formerly Salesforce Service Cloud) vs Glassbox](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-glassbox) - [Agentforce Service (formerly Salesforce Service Cloud) vs Mouseflow](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-mouseflow) - [Agentforce Service (formerly Salesforce Service Cloud) vs ConnectWise PSA](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-connectwise-psa) ### 5. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs LiveAgent](https://www.g2.com/compare/frill-vs-liveagent) **Compare LiveAgent with other alternatives:** - [LiveAgent vs Aha!](https://www.g2.com/compare/aha-vs-liveagent) - [LiveAgent vs UserTesting](https://www.g2.com/compare/liveagent-vs-usertesting) - [LiveAgent vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent) - [LiveAgent vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [LiveAgent vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-liveagent) - [LiveAgent vs AskNicely](https://www.g2.com/compare/asknicely-vs-liveagent) - [LiveAgent vs Glassbox](https://www.g2.com/compare/glassbox-vs-liveagent) - [LiveAgent vs Mouseflow](https://www.g2.com/compare/liveagent-vs-mouseflow) - [LiveAgent vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-liveagent) ### 6. [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) By Contentsquare **Average Rating:** 4.4/5 **Total Reviews:** 1,097 Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform. Reviewers say compared to Frill, Heap by Contentsquare is: - More expensive Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs Heap by Contentsquare](https://www.g2.com/compare/frill-vs-heap-by-contentsquare) **Compare Heap by Contentsquare with other alternatives:** - [Heap by Contentsquare vs Aha!](https://www.g2.com/compare/aha-vs-heap-by-contentsquare) - [Heap by Contentsquare vs UserTesting](https://www.g2.com/compare/heap-by-contentsquare-vs-usertesting) - [Heap by Contentsquare vs HubSpot Service Hub](https://www.g2.com/compare/heap-by-contentsquare-vs-hubspot-service-hub) - [Heap by Contentsquare vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-heap-by-contentsquare) - [Heap by Contentsquare vs LiveAgent](https://www.g2.com/compare/heap-by-contentsquare-vs-liveagent) - [Heap by Contentsquare vs AskNicely](https://www.g2.com/compare/asknicely-vs-heap-by-contentsquare) - [Heap by Contentsquare vs Glassbox](https://www.g2.com/compare/glassbox-vs-heap-by-contentsquare) - [Heap by Contentsquare vs Mouseflow](https://www.g2.com/compare/heap-by-contentsquare-vs-mouseflow) - [Heap by Contentsquare vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-heap-by-contentsquare) ### 7. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs AskNicely](https://www.g2.com/compare/asknicely-vs-frill) **Compare AskNicely with other alternatives:** - [AskNicely vs Aha!](https://www.g2.com/compare/aha-vs-asknicely) - [AskNicely vs UserTesting](https://www.g2.com/compare/asknicely-vs-usertesting) - [AskNicely vs HubSpot Service Hub](https://www.g2.com/compare/asknicely-vs-hubspot-service-hub) - [AskNicely vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-asknicely) - [AskNicely vs LiveAgent](https://www.g2.com/compare/asknicely-vs-liveagent) - [AskNicely vs Heap by Contentsquare](https://www.g2.com/compare/asknicely-vs-heap-by-contentsquare) - [AskNicely vs Glassbox](https://www.g2.com/compare/asknicely-vs-glassbox) - [AskNicely vs Mouseflow](https://www.g2.com/compare/asknicely-vs-mouseflow) - [AskNicely vs ConnectWise PSA](https://www.g2.com/compare/asknicely-vs-connectwise-psa) ### 8. [Glassbox](https://www.g2.com/products/glassbox/reviews) By Glassbox **Average Rating:** 4.9/5 **Total Reviews:** 809 Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Reviewers say compared to Frill, Glassbox is: - Better at meeting requirements - Easier to do business with - Better at support Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs Glassbox](https://www.g2.com/compare/frill-vs-glassbox) **Compare Glassbox with other alternatives:** - [Glassbox vs Aha!](https://www.g2.com/compare/aha-vs-glassbox) - [Glassbox vs UserTesting](https://www.g2.com/compare/glassbox-vs-usertesting) - [Glassbox vs HubSpot Service Hub](https://www.g2.com/compare/glassbox-vs-hubspot-service-hub) - [Glassbox vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-glassbox) - [Glassbox vs LiveAgent](https://www.g2.com/compare/glassbox-vs-liveagent) - [Glassbox vs Heap by Contentsquare](https://www.g2.com/compare/glassbox-vs-heap-by-contentsquare) - [Glassbox vs AskNicely](https://www.g2.com/compare/asknicely-vs-glassbox) - [Glassbox vs Mouseflow](https://www.g2.com/compare/glassbox-vs-mouseflow) - [Glassbox vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-glassbox) ### 9. [Mouseflow](https://www.g2.com/products/mouseflow/reviews) By Mouseflow **Average Rating:** 4.6/5 **Total Reviews:** 690 With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more. Reviewers say compared to Frill, Mouseflow is: - More expensive Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs Mouseflow](https://www.g2.com/compare/frill-vs-mouseflow) **Compare Mouseflow with other alternatives:** - [Mouseflow vs Aha!](https://www.g2.com/compare/aha-vs-mouseflow) - [Mouseflow vs UserTesting](https://www.g2.com/compare/mouseflow-vs-usertesting) - [Mouseflow vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-mouseflow) - [Mouseflow vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-mouseflow) - [Mouseflow vs LiveAgent](https://www.g2.com/compare/liveagent-vs-mouseflow) - [Mouseflow vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-mouseflow) - [Mouseflow vs AskNicely](https://www.g2.com/compare/asknicely-vs-mouseflow) - [Mouseflow vs Glassbox](https://www.g2.com/compare/glassbox-vs-mouseflow) - [Mouseflow vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-mouseflow) ### 10. [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) By ConnectWise **Average Rating:** 4.0/5 **Total Reviews:** 583 Business Automation and ConnectWise PSA (formerly ConnectWise Manage) Reviewers say compared to Frill, ConnectWise PSA is: - More expensive Categories in common with Frill: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Frill vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-frill) **Compare ConnectWise PSA with other alternatives:** - [ConnectWise PSA vs Aha!](https://www.g2.com/compare/aha-vs-connectwise-psa) - [ConnectWise PSA vs UserTesting](https://www.g2.com/compare/connectwise-psa-vs-usertesting) - [ConnectWise PSA vs HubSpot Service Hub](https://www.g2.com/compare/connectwise-psa-vs-hubspot-service-hub) - [ConnectWise PSA vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-connectwise-psa) - [ConnectWise PSA vs LiveAgent](https://www.g2.com/compare/connectwise-psa-vs-liveagent) - [ConnectWise PSA vs Heap by Contentsquare](https://www.g2.com/compare/connectwise-psa-vs-heap-by-contentsquare) - [ConnectWise PSA vs AskNicely](https://www.g2.com/compare/asknicely-vs-connectwise-psa) - [ConnectWise PSA vs Glassbox](https://www.g2.com/compare/connectwise-psa-vs-glassbox) - [ConnectWise PSA vs Mouseflow](https://www.g2.com/compare/connectwise-psa-vs-mouseflow) ## Explore Articles - [Top-rated AI legal assistants for litigation support](https://www.g2.com/discussions/what-are-the-top-rated-ai-assistants-for-litigation-support) - [Best AI platforms for producing short-form videos](https://www.g2.com/discussions/what-s-the-best-ai-video-tool-for-creating-short-form-content-fast) - [Simplus vs Spaulding Ridge vs IBM Consulting for an enterprise comparing quote to cash consulting firms: which brings the sharpest QTC expertise across Salesforce CPQ and revenue recognition with the most predictable delivery track record?](https://www.g2.com/discussions/simplus-vs-spaulding-ridge-vs-ibm-consulting-for-an-enterprise-comparing-quote-to-cash-consulting-firms-which-brings-the-sharpest-qtc-expertise-across-salesforce-cpq-and-revenue-recognition-with-the-most-predictable-delivery-track-record) - [What's the top pricing platform for software industry](https://www.g2.com/discussions/what-s-the-top-pricing-platform-for-software-industry) - [Which contact center payments solutions reduce setup burden and agent training without complexity?](https://www.g2.com/discussions/which-contact-center-payments-solutions-reduce-setup-burden-and-agent-training-without-complexity) - [Best iPaaS for small business software integration](https://www.g2.com/discussions/what-s-the-best-ipaas-for-small-business-software-integration) ## Spotlight Categories - [Attribution Software](https://www.g2.com/categories/attribution) - [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) - [Purchasing Software](https://www.g2.com/categories/purchasing-software)