Top 10 Frill Alternatives & Competitors

Top 10 Alternatives to Frill Recently Reviewed By G2 Community

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UserTesting
By UserTesting
4.4/5
(790)
Product Description
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.
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Reviewers say compared to Frill, UserTesting is:
More expensive
Categories in common with Frill:
Enterprise Feedback Management

HubSpot Service Hub
By HubSpot
4.4/5
(2,912)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Frill, HubSpot Service Hub is:
More expensive
Categories in common with Frill:
Enterprise Feedback Management

Aha!
By Aha! Labs
4.4/5
(363)
Product Description
Aha! is the world's #1 product development software. We help more than 1 million product builders go from discovery to delivery and bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io.
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Reviewers say compared to Frill, Aha! is:
More expensive
Categories in common with Frill:
Enterprise Feedback Management

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LiveAgent
By QualityUnit
4.5/5
(1,539)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Categories in common with Frill:
Enterprise Feedback Management

Heap
By Contentsquare
4.4/5
(1,097)
Product Description
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
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Reviewers say compared to Frill, Heap is:
More expensive
Categories in common with Frill:
Enterprise Feedback Management

Glassbox
By Glassbox
4.9/5
(809)
Product Description
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
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Reviewers say compared to Frill, Glassbox is:
Better at meeting requirements
Easier to do business with
Better at support
Categories in common with Frill:
Enterprise Feedback Management

Mouseflow
By Mouseflow
4.6/5
(690)
Product Description
With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.
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Reviewers say compared to Frill, Mouseflow is:
More expensive
Categories in common with Frill:
Enterprise Feedback Management

Nicereply
By Nice Reply s.r.o.
4.5/5
(431)
Product Description
Customer Satisfaction Survey, NPS & CES
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Reviewers say compared to Frill, Nicereply is:
More expensive
Categories in common with Frill:
Enterprise Feedback Management

ServiceNow Customer Service Management
By ServiceNow
4.4/5
(430)
Product Description
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs.
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Reviewers say compared to Frill, ServiceNow Customer Service Management is:
More expensive
Categories in common with Frill:
Enterprise Feedback Management