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Freshmarketer Reviews & Product Details

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Pricing

Pricing provided by Freshmarketer.

Free

$0.00
1 User Per Month

Enterprise

$15.00
1 User Per Month

Freshmarketer Media

Freshmarketer Demo - AI Chatbots
AI Chatbots
Freshmarketer Demo - Email Campaigns
Email Campaigns
Freshmarketer Demo - Dashboard
Dashboard
Freshmarketer Demo - Chat Campaigns
Chat Campaigns
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Freshmarketer Reviews (17)

Reviews

Freshmarketer Reviews (17)

4.1
17 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and robust automation capabilities of Freshmarketer, highlighting its effectiveness in simplifying marketing tasks and enhancing team collaboration. Many appreciate the seamless integration with other tools, which aids in managing marketing efforts efficiently. However, some users note that the analytics features can feel limited compared to more established platforms.

Pros & Cons

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Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Good for startup"
What do you like best about Freshmarketer?

The visual journey builder is intuitive, and the ability to tie marketing campaigns directly to CRM data helps align sales and marketing teams. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

While Freshmarketer is great for getting started, some of the analytics and reporting features can feel limited compared to more mature platforms Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Small-Business (50 or fewer emp.)
"Smart, Efficient, and Budget-friendly CRM system"
What do you like best about Freshmarketer?

It is a smart, efficient, and budget-friendly option that offers a user-friendly interface, robust automation capabilities, and excellent customer support.

It also offers customizable workflows and dashboards, strong reporting features with customizable analytics, making it a comprehensive and user-friendly option for businesses of all sizes. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

This is a very comprehensive solution, and there is nothing significant we dislike about the product. Review collected by and hosted on G2.com.

Rumshaa Y.
RY
Small-Business (50 or fewer emp.)
"Freshmarketer Review"
What do you like best about Freshmarketer?

The customer scoring feature is most useful for us. Based on the score, important details can be gathered and agents can actively connect with them to increase deals. Moreover, the multi-currency support also helps in effectively closing deals across multiple regions. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

We haven't had any I'll experience yet. We are still exploring and mapping features onto our use case. a walk through blog or guide on benefits of it should also be helpful. Review collected by and hosted on G2.com.

Geetika  C.
GC
Sales & Marketing Manager
Enterprise (> 1000 emp.)
"Excellent All in One Marketing Tool"
What do you like best about Freshmarketer?

Freshmakers is the choicest software tool for marketers. The dashboard is so impressive that it visualises the marketing analytics and stats. Email marketing is so easy and fun to do in Freshmarketers. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

I have no regrets about working on this tool that comes at a good price. Review collected by and hosted on G2.com.

SJ
Sales Coordinator
Hospitality
Enterprise (> 1000 emp.)
"One of the finest Marketing Tool"
What do you like best about Freshmarketer?

Freshmarketer is the best marketing tool which comes with great features that provides the best marketing & sales analytics support, great branding customisation features, email marketing. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

The customer support response is quite slow. The services are average. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Freshmarketer: The All-in-One Solution for Conversion Rate Optimization"
What do you like best about Freshmarketer?

Integration with other tools: Freshmarketer integrates seamlessly with other marketing tools, such as CRMs and email marketing platforms, making it easier for my business to manage its marketing efforts.

Powerful analytics: Freshmarketer's features provide valuable insights into user behaviour, allowing my business to make data-driven decisions and optimise marketing campaigns accordingly.

Excellent customer support: Freshmarketer has a helpful customer support team available via chat, email, and phone and is known for being responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

Pricing can be relatively expensive, especially for smaller businesses or startups.

Customization options can be limited in certain areas.

Occasional bugs or glitches can occur.

There can be a steep learning curve for some users.

Reporting options may be somewhat limited, making it difficult to get a comprehensive view of website performance. Review collected by and hosted on G2.com.

MS
Mid-Market (51-1000 emp.)
"Excellent and fabulous CRM tool!"
What do you like best about Freshmarketer?

As their tag line "ridiculously easy-to-use" already says everything. I don't feel like adding but I would say, It is damm easy to use it toggle around with this tool. Very responsive Ui and sharp features make it perfect. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

So far so good, I didn't find any reason to hate or dislike this tool. If I had any problems I would enquire with Freshmarketer's support team. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Mid-Market (51-1000 emp.)
"Freshmarketer features"
What do you like best about Freshmarketer?

It has user friendly interface for landing page building which allows me to build it without any problem. Very straight forward and powerful tool that helps to make better informed decision using the data it provides. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

Statistical analysis, AB testing, behaviour tracking, heatmaps, funnel analysis could be improved as it lags often which can be fixed. Conversion rate optimization doesn't work at all. Review collected by and hosted on G2.com.

Srikumar S.
SS
Director
Mid-Market (51-1000 emp.)
"Best marketing tool for Mid markets and enterprises"
What do you like best about Freshmarketer?

Freshmarketer helps to gain more context about your leads and deliver personalised and targeted emails that convert better. The overall product also seamlessly integrates sales and marketing Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

The UI hangs sometimes, but that recovers quickly. The segmentation capabilities, especially on leads to prospects, can be a little better to allow marketers to filter out the right segments for targetting. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Good Email Campaign manager"
What do you like best about Freshmarketer?

The tool is very easy to use and simplifies your email marketing campaigns. It has many other tools such as A/B testing, heatmaps, etc., to see the engagement of the visitors. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

The contact section is limited. The free option provides very few options. The paid services are very expensive. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Freshmarketer.

Free

$0.00
1 User Per Month

Enterprise

$15.00
1 User Per Month
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