Force Management Reviews & Product Details

Force Management Overview

What is Force Management?

Force Management's methodologies help sales organizations sell more, faster. The Command Series helps clients balance an external focus on the customer, with an internal focus on sales management best practices. Our strength is in our experience. Our proof is in our results. The companies we work with: • sell more – at higher margins • qualify and close deals sooner • exceed quota more frequently • attract and retain key talent with less effort Let us help you create bottom-line impact that breaks sales records.

Force Management Details
Languages Supported
English
Product Description

Force Management is a sales effectiveness consulting firm that specializes in sales transformations that help B2B companies increase revenue, improve sales margins, and gain market share.

How do you position yourself against your competitors?

Force Management works with our clients to fundamentally transform their sales organizations, focusing specifically on increasing sales revenue, sales margin and market share. What makes Force Management different is how we get there. There are four key reasons our customers choose to work with us:

1. Force Management's people understand sales managers, teams and training professionals because we’ve been there.
2. Force Management's methods are straightforward, relevant and immediately usable.
3. Force Management's solutions have an extremely high adoption rate and longevity.
4. Force Management's recommendations result in dramatic sales performance improvements for our clients.


Seller Details
Seller
Force Management
Year Founded
2003
HQ Location
Charlotte, NC
Twitter
@ForceMgmt
2,159 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
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Force Management Reviews

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Associate Manager of Inside Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Our company hired Force Management to increase bookings and reduce the time it took to close deals while also enhancing our skills during discovery and making us stronger in areas we perceived ourselves as already strong. We were wrong on so many parts of our approach where we focused on how amazing we were, without spending enough time learning about the prospect. Review collected by and hosted on G2.com.

What do you like best?

Paddy Mac. That guy and his approach are absolutely outstanding. I have been in sales since college and have been through countless trainings and exercises that I walk away saying "yea, that was good, but I am already at quota 3 weeks into the Q so I must be doing something right." WRONG. I was so focused on what I was used to, I didn't challenge myself with anything new because I never saw value in it. When Paddy Mac started talking about discovery, cold calling, the mantra...I said to myself and my team, "pay attention...this is different." He made me rethink everything from the initial statement I made, to discovery, to close. I haven't looked back since. My approach is new and flavored with Command Of the Message and it has made me and my team the strongest we have ever been. Review collected by and hosted on G2.com.

What do you dislike?

Absolutely nothing. Paddy and his approach were absolutely perfect. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

You think you are the best, but you're not. Force Management will make you the best. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are solving problems with getting interest generated with prospects, like everyone else. We have realized that they really don't want to hear about us until they WANT to hear about us. We stay focused on who they are, what they need, how we can help them get there and it has changed everything. Review collected by and hosted on G2.com.

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Vice President Enterprise Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

We tasked Force Management with helping us uncover the business value areas that we drive into our customer base and transform the way in which we communicate and solve problems for the market. We came to the realization that discussing technical value had become the norm and although it had gotten us to where we are it wasn't going to get us to where we need to be and we weren't as aligned internally as we needed to be on our message. We coupled that with process alignment to ensure we drive the best customer experience possible. Review collected by and hosted on G2.com.

What do you like best?

The CoM framework has been easy for the reps. to digest we are 3 months into the roll out and we have seen instant value in how conversations have shifted to focus on business needs. The framework has enabled our reps. to make that shift. I'll also note that we had PattyMac (Patrick McLoughlin) as our front of the room facilitator. PattyMac energized our sales team and company for 3 days and drove engagement levels I couldn't have been more happy with. I'd highly recommend him as a facilitator. Finally, I like that the framework is built by you for you, Force Management works to hold you accountable and challenges you along the way but at the end of the day it's your messaging to your market and they don't make believe to be the experts on that front, even though at the end of it they could sell it right along side us. I've engaged with other less effective sales training methodologies that come in and tell you how to do it their way without customizing it for you, and that has always failed. I'll also note that throughout the project which is a major undertaking Force Managements Project Management team was amazing to work with. Review collected by and hosted on G2.com.

What do you dislike?

No major complaints yet, Force has clearly thought out their implementations. In every major overhaul there are bumps along the way but nothing specifically to call out. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

It's a big effort, make sure you are prepared to take it on. Do you're due diligence talk to leaders from other companies who have gone through the process. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

1. Transforming our messaging to focus on the business value we deliver rather than a point technical solution.

2. Aligning our entire organization on our core value so everyone realizes the role they play in delivering world class service to our customer base.

3.Invest in the growth and development of the skills of our staff. Review collected by and hosted on G2.com.

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CRO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

We did Command of the Message with Force. Their service will help us achieve revenue growth. the most professional team I met in the sales transformation business. The process was long and comprehensive to lead to the workshop with the sellers. a lot of thought and resources were put into this. Review collected by and hosted on G2.com.

What do you like best?

comprehensive tools for the sellers, structure and clear tasks. workshop and role-playing were very efficient.

keep in mind that you need to put a lot of efforts and time from your side to make this a successful project. Review collected by and hosted on G2.com.

What do you dislike?

Lots of paper, I assume some to protect IP but I prefer everything in soft copy. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

if you want to align your sales force on message, vision and value selling, this is what you need! Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

The expectation is growth in revenue but this will take some time.

Alignment of the sellers and company on the same messages and processes that will lead to this. Review collected by and hosted on G2.com.

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Director, Sales Operations & Enablement
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Force Management worked with us on several different projects. They were instrumental in helping to roll out Command of the Message/Command of the Sale at our 2019 Sales Kickoff. Paddy Mac was the facilitator and had such energy and enthusiasm. Since that kickoff, they have facilitated Command of the Message/Command of the Sale at two new new hire training sessions in June 2019 and August 2019. In addition, we have worked closely with the FM team to provide opportunity coaching for our global sales leadership team. In December, both myself and Lisa Robinson, Global Sales Enablement Manager, successfully completed the T3 sessions as well as certification to facilitate Command of the Message at our company. Review collected by and hosted on G2.com.

What do you like best?

The Force Management team defines what professionalism looks like. They are always responsive, helpful and informative when we have reached out for assistance. Our FM team in particular has been amazing to work with. Dale Monnin and Antonella O'Day were amazing at the T3 sessions, and Ralston McCracken was so supportive and helpful during our audit. The methodology is highly valuable, and the facilitators are extremely knowledgeable. They take the time to understand your business before facilitating any training so that they seem like part of your company. Review collected by and hosted on G2.com.

What do you dislike?

The only downside I would say is cost. Everything seems to have a price on it. Now, realizing this is a business, I understand that there is a cost to the services, but it seems like some things should be included in some services. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

This is a fantastic organization with a wealth of knowledge in various aspects of business Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are now able to provide a next level new hire training and ongoing development for our sales teams and leaders because of what we have learned from Force Management. Command of the Message is such a valuable sales tool, and sets our sales teams apart from the competition. The certification program enables businesses to take this methodology and make it their own so that employees will connect and understand the value it provides. We will be able to get our new hires up and running and selling faster, reducing ramp time. After the two new hire trainings facilitated by FM in 2019, we had a number of individuals go above their numbers, with a few more coming quite close. Review collected by and hosted on G2.com.

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Member
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Force Management helped us provide a standardized approach to how we communicate & conduct business with our customers with their value top of mind. Review collected by and hosted on G2.com.

What do you like best?

The most helpful aspect of Force Management is the strategic way reps are able to approach deals with customers. They walk away from training anxious to apply the positioning to opportunities and it's exciting to see them light up! Review collected by and hosted on G2.com.

What do you dislike?

I don't have any dislikes to provide at this time. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

none. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We had 4 companies merge into one a little over a year ago and straight away it was evident that we needed a unified way in working with customers. Implementing this training has been one of the crucial ways we've helped our company feel like one, instead of 4 silo-ed entities. Review collected by and hosted on G2.com.

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EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

We engaged Force to train our sales teams on Command of the Message and MEDDPICC. They delivered an initial one day exec workshop, a three day deep workshop, three days of training for the entire sales team, and ongoing "fast start" training" for all the sales teams. Review collected by and hosted on G2.com.

What do you like best?

Starting from our first sales call, the Force team was manically focused on helping us define our required capabilities to go from our current state to an ideal state and realize the positive business outcomes that we were targeting. (We learned later that this framework can be applied in our sales campaigns!). I also really like the hands on continued learning and training approach in the post-training fast start program. Review collected by and hosted on G2.com.

What do you dislike?

It is very expensive, they definitely command a premium. You will need to fully buy in to recognize the returns they advertise. Also, in the workshops you need to have a sales enablement expert to help guide your teams toward the right objectives. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Your organization has to be prepared to fully buy in, across all functions. The marketing team is critical, and the exec team needs to understand and embrace the framework and methodology. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are aiming to shorten our average sales cycle, raise our average sales price, speed up time to productivity for new reps, and focus our efforts on deals that will close. We operate in a highly technical, bleeding edge market, and our new reps sometimes struggle to come up to speed, so training them to connect deep tech to business outcomes is critical. Review collected by and hosted on G2.com.

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CFO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Force Management took our field organization thru their "Command of the Message" program during our sales kickoff. We have a complex platform product and were seeking to distill our "pitch" and increase consistency with the pitch across the company. Review collected by and hosted on G2.com.

What do you like best?

Force Management framework is thorough yet practical and grounded in real world sales leadership experience. The FM team worked with us to implement the framework for our products and market - not superficially but with actual opportunity scenarios, role playing, customer interview.

In parallel, part of the Command of Message program was training in basic sales methodology - MEDDPICC. Review collected by and hosted on G2.com.

What do you dislike?

Program is a large investment in both time and money, so needs full buy-in from participants and execs. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Refinement and consistency of our value proposition to prospects. Review collected by and hosted on G2.com.

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Human Resource Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Force Management helped us to build out a value based conversation framework that ensured our reps were consistent in helping out our customers unlock insights.

Infact, we have seen a tremendous growth in sales execution and leadership. Review collected by and hosted on G2.com.

What do you like best?

What impressed me most with Force Management is how they helped our organization to get real in terms of the value our products provide and how that aligns to the real challenges our customers are facing. Review collected by and hosted on G2.com.

What do you dislike?

To be more genuine, there isn't anything to dislike about Force Management.

The materials they provide for the reps are of great importance and very helpful. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you are looking for sales transformer, then Force Management should be on your shortlist. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Force Management trained our sales leaders to continue training our sales team through knowledge transfer and true framework.

Helped us to understand effective sales management and consistent sales execution. Review collected by and hosted on G2.com.

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Human Resource Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Through our work together with Force Management we have been able to develop a comprehensive framework for capturing and communicating value to prospect.

The expert at Force Management have delivered several trainings which i found very useful and helpful. Review collected by and hosted on G2.com.

What do you like best?

Force Management was a great company that we partnered with to in order to implement a sales process and framework for our internal sales team to use. Review collected by and hosted on G2.com.

What do you dislike?

If i can be honest, there is really nothing that comes into my mind. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Force Management is worthy to give it a try.

The services that are provided by Force Management are incredible and awesome. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

The language that was used made it simple and easy to have productive communication.

Command of the message is easy to learn and simple to apply. Review collected by and hosted on G2.com.

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MI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

I have worked with Force Management at 3 different companies where we implemented Command of the Message & Sale. At each company Force Management has helped us align internally on the value we bring to our customers, validated this with customers and in turn allowed us to deliver better value to our customers and differentiate ourselves. Review collected by and hosted on G2.com.

What do you like best?

Force Management first seeks to understand the business problems you are looking to solve, where you are trying to get to and what is required to get there. There is also a vested interest in ensuring you get value out of your investment. I believe the forcing function to get different teams around a table to work on the customized content, which is then validated by customers is critical and what makes this different. Force management also continuously works on getting better and making improvements such as implementing a more robust customer success function and an increased investment in great on demand content. Review collected by and hosted on G2.com.

What do you dislike?

As with any change management it takes a village to drive change and make it part of the operating cadence. There is nothing per se that I dislike, would just highlight the need to be realistic in your expectations and pull the different stakeholders in your business together to drive that change internally after the training. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are focused on time to productivity, providing our sales teams with great content to enable them to have customer centric and value based conversations. Additionally, with Command of the Sale we are aligning internally around our sales process and what each role is responsible for when engaging with prospects and customers. Review collected by and hosted on G2.com.

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Team Lead, Solutions Architecture
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

I was selected by my company to become Force Management Certified in Command of the Message (CoM). CoM is an industry-leading sales methodology that walks sales teams through how to prove out customer value and position your solution to align with these values. My goals were to receive the certification so I can better equip our sales teams and specifically my team of Solutions Architects to work with our customers to understand and better align with their business needs. Review collected by and hosted on G2.com.

What do you like best?

The Team at Force Management has such a robust wealth of knowledge and experience that was truly invaluable as I was going through putting concept into context. Between recording myself actually presenting specific CoM concepts to doing a week-long teach back session down in North Carolina with the Force Management team, the feedback provided was helpful and easy to put into practice. I found this certification to be one of the most challenging yet rewarding experiences of my career to date. I can 100% say that when going with Force Management, you can be assured you are receiving top notch advice from people that have years upon years of sales experience and who are dedicated to helping you succeed. Review collected by and hosted on G2.com.

What do you dislike?

There is not much to not like about Force Management. If anything, there is so much content and expertise they provide that I suppose some may feel overwhelmed if they are not used to certain concepts. That being said, like with any new skill, practice really makes perfect. If you dedicate yourself to internalizing the key concepts of Force Management, I firmly believe you can propel your sales career to the next level. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

You do not want to miss an opportunity to work with the Force Management Team. Their years of experience, coupled with their unique story telling and belief and preciseness in their methodologies will challenge you to think outside the box and push you to better yourself, both professionally and personally. They are interesting, engaging and at the end of the day, know that what you do is important. They teach you how to properly communicate and connect with your customers. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Force Management has and continues to help our sales teams to deliver a consistent message that is based on what our customer's most value. When you are able to stop being a "sales person" and try and put yourself in your customer's shoes, you become more like a trusted advisor. For myself, I would much rather purchase from someone I can trust. Force Management teaches sales teams how to establish this trust and shows that what your company does can have a profound impact and therefore cannot be missed as a solution. I have realized when Force Management is used by our Teams, the conversation becomes less daunting. It allows us to have an actual conversation to establish this trust. Review collected by and hosted on G2.com.

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TI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Force Management trained the Datadog sales team on value based selling Review collected by and hosted on G2.com.

What do you like best?

I love the materials that they provide as a follow up for the reps. It helped me be prepared so much on discovery calls as I was ramping up as a rep and it helped me clearly articulate the value of the product Review collected by and hosted on G2.com.

What do you dislike?

Very expensive

Also they force too much engagement and make you feel pressured to speak in front of large audiences of your colleagues to the point where you feel judged. This could be dialed down Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you’re looking for a best in class value based selling for enterprise software reps, this is the organization you need to use. It is probably the most expensive but it is absolutely worth it Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Value based selling on a very expensive product. It helped me clearly articulate the value messaging Review collected by and hosted on G2.com.

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MM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Force Management has made everything encompassed in sales to be a game changer.

Improving sales and leads in our agency. Review collected by and hosted on G2.com.

What do you like best?

Force Management is a legit company that help organizations to improve sales revenue and predictability.

Getting trained on sales abd leadership.

Inspecting areas of inferiority. Review collected by and hosted on G2.com.

What do you dislike?

Whqt was that time flaws has all been dealt with by Force Management customer support, which is readily available 24/7. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

After reading this insight ensure you make an informed decision if you are considering Force Management. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Selling more from the sales methodology we gain from Force Management.

Sales team now in our agency are working more effectively abd smarter. Review collected by and hosted on G2.com.

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MI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Force Management is enabling us to have a clear view of ROI expected in a given duration, usually one year.

Review collected by and hosted on G2.com.

What do you like best?

I like that Force Management makes it easy to broaden revenue expectations.

Getting trained on sales gamification.

Inspecting areas of inferiority for 24.7 Review collected by and hosted on G2.com.

What do you dislike?

Force Management hasn't yet failed to work for me ever since I started using it at Ireland Malaysia Association. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Yes, but with qualifications.

No, if not ready to follow tutorials and documentation. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Exceeding sales quota more frequently than ever.

Force Management gets our teams, especially sales guru to perform smarter from training allocated by Force Management. Review collected by and hosted on G2.com.

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TI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Force Management allows us to find a common thread in almost every interaction we have in sales and marketing settings. The basic flow is actually more important than the details. The framework is obvious, but it takes repeated use to gain confidence and success. Review collected by and hosted on G2.com.

What do you like best?

The framework itself is what really matters. The facilitation allowed us to find the ways with which to execute more effectively. Review collected by and hosted on G2.com.

What do you dislike?

The elements of differentiation tend to get dated quickly as the technology space in which we compete evolves quickly. Therefore it requires continuous reinvention. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Our entire communication framework can be built around force management. Review collected by and hosted on G2.com.

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Sales Executive - Middle Market
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

After taking The Force Management training, I had the opportunity to put the tools to work on a large sales opportunity for our cloud based POS product. The prospect was looking for a POS with more functionality and marketing tools that would help them broaden their customer base to the millennial target market which they felt was not patronizing their restaurant enough. Through working with the MEDDICC Exercise, I was able to identify all of their pain points and truly get to the bottom of what was ultimately driving their decision criteria. Instrumental in this approach was getting them to understand the positive business outcomes that they would experience from choosing us and focusing on how we do it better than our competition. The buyer was so pleased that he literally said, "our current provider just faxed us a quote and you have taken the time to understand our business and address our needs. This is no contest, we are going with you". Review collected by and hosted on G2.com.

What do you like best?

As far as the presentation itself, John Kaplan held my attention for the entire training which is not easy to do. It is very clear to me that this training was created by successful sales people. Through engaging my clients in the MEDDICC process, I am directly identifying and addressing my prospects needs rather than addressing what my company or what I think my clients would need prior to discovery. By not addressing products my prospects are not interested in, I have garnered their respect which in turn has resulted in increased sales. Review collected by and hosted on G2.com.

What do you dislike?

It is hard for me to address this question because I liked the Force Management training and MEDDICC Exercise so much. The only thing that I would say I dislike is that some of the Discovery seems a little too lengthy. It seems that prospects often don't have the time or patience to go through all of it. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

I would highly recommend the Force Management training. I have participated in many training sessions in my 27 years in the work force. This is by far the very best for a couple key reasons. The training itself held my attention the entire time. John Kaplan speaks with true passion and expertise. Most importantly, the MEDDICC process is effective in helping to close more sales and solve my clients needs. Review collected by and hosted on G2.com.

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GI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Sales to get a process around or strategy. Review collected by and hosted on G2.com.

What do you like best?

We transitioned from an all inbound, colocated sales team to growing a field team and having a week defined sales process got us out of the tribal knowledge challenges Review collected by and hosted on G2.com.

What do you dislike?

Maintaining the culture around force management through team changes has been the biggest issue. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We have developed all parts of a sales evaluation around positive business outcomes and value for clients after the training Review collected by and hosted on G2.com.

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OC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

We partnered with Force Management to implement a sales process and framework for our internal sales teams to use. Review collected by and hosted on G2.com.

What do you like best?

Our project manager, Dempsey, was easy to work with and on top of everything. Their discover process was extremely thorough - they spoke to our customers and to key members of our teams to really make sure the framework resonated with us, that it spoke to who we are as a company, and that it really addressed the issues our customers experience. The resources and materials FM provided were very well-done. Review collected by and hosted on G2.com.

What do you dislike?

Some of the team members initially had trouble putting some of the concepts into practice. They felt like they understood the concepts and framework in the training but struggled a bit afterward. They seem much more comfortable with it now, however, and the resources FM provides post-training were helpful. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

The team is extremely professional and knowledgeable. They were in regular contact and easy to reach if we ever needed help. Their discovery process is detailed and thorough. Review collected by and hosted on G2.com.

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Response from Rachel Clapp Miller of Force Management

Thank you for taking the time to share your thoughts on working with our team. Putting the methodology into practice is always the most difficult part and I'm glad you saw value in our adoption resources. We look forward to your continued success.

-Rachel Clapp Miller

rclapp@forcemanagement.com

MC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

The folks at Force began by driving alignment at the executive level, across Sales, Marketing, and Product. They helped our org to 'get real' in terms of the value our products provide and how that aligns to the challenges our customers are facing. Through our work with Force, we developed a comprehensive framework for capturing and communicating value to prospects. This work became the backbone of our sales methodology and the expert trainers at Force have delivered several trainings...all of which were fantastic. Review collected by and hosted on G2.com.

What do you like best?

Their logic-based approach. I've never seen a sales team adopt a new methodology as well as this one. I attribute this to the fact that it just makes sense and feels pretty natural to the reps. Review collected by and hosted on G2.com.

What do you dislike?

I sort of have a love/hate relationship with how comprehensive the material and program are. It's definitely central to what makes it work so well, but you need to have a very effective on-boarding program for new reps, as it's a lot to absorb. We decided to have our Sales Enablement Director get 'Force certified' so he can deliver training himself. Requires ongoing refinement, but totally expected. None of this is bad. You just need to be ready to put in the time & effort. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

It is 100% worth the investment for anyone with a complex sale. Review collected by and hosted on G2.com.

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Response from Rachel Clapp Miller of Force Management

Thank you for sharing your thoughts about working with our team. The adoption success is a credit to the work your leadership team put in on the front-end. We appreciate your letting us share in your success.

Rachel Clapp Miller

rclapp@forcemanagement.com

EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

‘From scratch’ development of sales methodology & comprehensive training course for our company (which didn’t previously have a proper Sales function). Review collected by and hosted on G2.com.

What do you like best?

Every person at Force Management has clearly been highly trained and delivers at a very high level. They take a very comprehensive, yet customized approach to their engagements. Truly transformative for our business!

Review collected by and hosted on G2.com.

What do you dislike?

There is nothing to dislike - they are top notch sales trainers and business consultants and are worth every penny we spent. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

They are heads-and-shoulders above any other sales training consultants. The investment is worth it and will return far beyond the cost. Review collected by and hosted on G2.com.

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Senior Solution Consultant
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Improve the efficiency of the sales organization and have everyone involved in the sales process speaking the same language and using consistent terminology. Review collected by and hosted on G2.com.

What do you like best?

Simple, direct solutions to complex selling topics and concepts. Command of the Message is simple to learn and simple to apply. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to dislike. This is an excellent program which is tailored to your specific requirements. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Fast and efficient communication and presents a clear picture of your business They iron out any inconsistencies in your business and make sure that every department is coming from the same place.

Completely changed my mind set on business and sales management and helped me to understands effective sales management and consistent sales execution. Review collected by and hosted on G2.com.

What do you like best?

Their effective communication and their thorough approach to the issues you are facing and the sales marketing strategies they are suggesting you implement. Review collected by and hosted on G2.com.

What do you dislike?

There is lots of information thrown at you in one go and it can be a bit difficult to get in to it. Their process is so thorough that the information they provide you with can be hard to digest at first but this will always be the case when creating a new sales management strategy for any company. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Anyone looking for a comprehensive sales strategy revamp then these guys will provide an excellent service. Review collected by and hosted on G2.com.

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Response from Rachel Clapp Miller of Force Management

Jack,

Thank you for taking the time to share your thoughts about working with us! We appreciate your hard work and for trusting the process. Please stay connected with us.

- Rachel Clapp Miller

rclapp@forcemanagement.com

Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Force Management was extremely professional and helpful with the sales training, and it has completely changed my career and the way that I work. I have already implemented their techniques and I've seen some success already! Review collected by and hosted on G2.com.

What do you like best?

They are not just another sales training company, they really are a game changer! They were very attentive, and really got to know the business well and help tailor the materials to the goals you have already set. The investment was well worth it, and you will see that with the increase in sales and client satisfaction. Review collected by and hosted on G2.com.

What do you dislike?

There isn't anything I can think of at the moment, was a wonderful experience and something that I would recommend to others! Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

It's worth it to give it a go the service has helped drastically. Review collected by and hosted on G2.com.

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Account Executive
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

"Command the Message" sales training & leadership training Review collected by and hosted on G2.com.

What do you like best?

I attended an offsite Force Management training my very first quarter as a sales rep. That training completely laid a foundation for me on how to manage an opportunity. "The Mantra" is an incredible boiled down template that any sales rep can take as a baseline about how to guide a sales conversation. The training gave me a structure and a vision for how to sale. I broke the record at my company for first year sales, and I definitely believe that Force Management was an important piece of my development as a sales rep.

After succeeding in sales, I became part of the management team at my company. About a year after joining the management team, my company decided to place a massive emphasis on coaching reps better. Force Management trained the entire leadership team on how to be effective coaches. Again, Force Management has helped to give me a structure and a vision. I know have foundational knowledge on how to coach that will impact me for the rest of my career.

I am a different salesperson and leader because of the Force Management trainings I have had. It is incredible how much prep work Force Management put in with my leadership team prior to the trainings to make sure the trainings were incredibly tailored and relevant. The presentations we content rich and engaging. The handouts were meaningful resources that I will reference. The LMS trainings we received after the first training were so impactful, I went through them twice.

I LOVE FORCE MANAGEMENT! I feel that my career has been fundamentally impacted by what I have learned and now as a sales leader, I'm fortunate to have an arsenal of good principles from Force Management to teach to my own reps. Review collected by and hosted on G2.com.

What do you dislike?

I really cannot think of something I disliked. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

I would recommend having Force Management training your entire sales team periodically. Their leadership training was awesome too, but I for me their "Command the Message" sales training was something that was extremely game changing and also unique from other trainings. I believe that the sales training is where they have the most expertise. Review collected by and hosted on G2.com.

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Response from Rachel Clapp Miller of Force Management

Wow Abe, thanks so much for taking the time to share your experience working with us! We appreciate your kind words and for letting us share in your success. Please let us know how we can continue to support you moving forward.

Rachel

rclapp@forcemanagement.com

GC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Creation of a value framework to be used by our field sales team Review collected by and hosted on G2.com.

What do you like best?

The framework and guidance that was provided throughput the course of the workshop Review collected by and hosted on G2.com.

What do you dislike?

Nothing really comes to mind if I’ll be honest Review collected by and hosted on G2.com.

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Response from Rachel Clapp Miller of Force Management

Thank you for taking the time to share your thoughts on working with us!

Rachel Clapp Miller

rclapp@forcemanagement.com