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FMX Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

FMX Media

FMX Demo - Manage capital projects and extend equipment lifespan
Leverage robust dashboards to plan out various scenarios for your buildings and assets to ensure funds are allocated properly. Track equipment conditional assessments, measure remaining asset lifespan, and calculate upcoming replacement costs.
FMX Demo - Manage fixed assets and inventory
Track asset condition, measure remaining lifespan, and calculate upcoming replacement costs and accounting. Monitor status, condition, and fixed asset utilization to manage the asset lifecycle.
FMX Demo - View assets, maintenance tasks, and events on a map
View upcoming work orders, preventive maintenance, and events to efficiently plan technician routes. Quickly search, filter, and locate assets on a map. View a map of all upcoming events in your organization.
FMX Demo - Manage work orders with ease
Configure your work order form to meet the needs of your organization and track all reactive work in a single system.
FMX Demo - Manage preventive maintenance tasks
Schedule time- or meter-based maintenance activities on a central calendar and get notified of upcoming tasks.
FMX Demo - Manage internal and community events
Empower community members and staff to schedule, modify, or cancel a booking on their own. Communicate event details with requesters directly in the system. Manage invoices, outstanding balances, and payment collection.
Check out FMX's most powerful products and features in our comprehensive product tour.
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Check out FMX's most powerful products and features in our comprehensive product tour.
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FMX Reviews (30)

Reviews

FMX Reviews (30)

4.7
30 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise FMX for its user-friendly design and responsive support, making it easy to implement and navigate. The software's versatility in managing maintenance requests and scheduling has significantly improved workflow across various departments. However, some users note that the extensive features can lead to a learning curve and occasional confusion in the approval process.

Pros & Cons

Generated from real user reviews
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Eric A.
EA
Director of Operations & Transportation
Mid-Market (51-1000 emp.)
"Unparalleled Flexibility and Top-Notch Customer Service from FMX"
What do you like best about FMX?

The depth, breadth and flexibility of the FMX platform is unparalleled in the industry. On top of that, their customer service is second to none! Furthermore, their commitment to remain cutting edge in the CMMS world is bringing useful and important enhancements to the system. Review collected by and hosted on G2.com.

What do you dislike about FMX?

I have yet to find something I dislike about FMX. When I have discovered user issues they have always been addressed right away or I have found that they are already in the works to being fixed! Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market (51-1000 emp.)
"Easy for Staff to Use, with Great Customization"
What do you like best about FMX?

I appreciate the ability to customize the product and how easy it is for our staff to use. Support is also very responsive and thorough in providing solutions. Review collected by and hosted on G2.com.

What do you dislike about FMX?

The system falls short when it comes to generating notifications or alerts for upcoming/past-due items, and it also doesn’t offer a way to host technical documentation or a knowledge base. As a result, users don’t have a self-service option to find answers before submitting a request. Review collected by and hosted on G2.com.

SP
Indirect Purchasing & Facilities Coordinator
Mid-Market (51-1000 emp.)
"FMX Simplifies Work Order Tracking with Customizable Reminders"
What do you like best about FMX?

FMX simplifies tracking our daily work order tickets with customizable reminders. Previously, we managed our tasks using an Excel spreadsheet. When I do have an issue, customer service responds quickly and is easy to work with. Review collected by and hosted on G2.com.

What do you dislike about FMX?

I dislike the recent changes in admin settings. There are now many more steps to make changes that were simple just a few months ago. Review collected by and hosted on G2.com.

BM
Central Operations Coordinator
Mid-Market (51-1000 emp.)
"FMX Scales Well and Keeps Us Organized, Backed by Fast Customer Service"
What do you like best about FMX?

FMX scales well for our needs, keeps us organized and aligned, and comes with great response times from customer service. Review collected by and hosted on G2.com.

What do you dislike about FMX?

A couple of times, we’ve found it to be an all-or-nothing option. It also doesn’t keep reminders for repetitive items that time out (calendar-wise). Review collected by and hosted on G2.com.

Miles T.
MT
Director Buildings, Grounds, Transportation & Security
Mid-Market (51-1000 emp.)
"Go FMX!"
What do you like best about FMX?

FMX is very easy to use in all modules. Work flow is easy to track. The support staff is awesome to speak with as they always have solutions on hand or are quick to find one when needed.

I used another provider before and it was a mess. We use multiple modules, but we get the most use out of the Work Order module which we use daily. This allows us to track progress on issues and make sure they are followed up with and resolved in a timely manner.

I had some reservations when switching from the other platform but the success team was able to complete the work for us and provdied for a quick, seamless intergration. Review collected by and hosted on G2.com.

What do you dislike about FMX?

After using this platform for three years the toughest part was the start up, but again the success team was able to a majority of this work so we were able to hit the ground running. Review collected by and hosted on G2.com.

Johnny P.
JP
Director, Facilities Operations and Maintenance
Mid-Market (51-1000 emp.)
"Over the Moon with FMX!"
What do you like best about FMX?

The implementation was seamless with outstanding customer support, and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments. Review collected by and hosted on G2.com.

What do you dislike about FMX?

So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide. Review collected by and hosted on G2.com.

Neal A.
NA
Buildings and Grounds Supervisor
Mid-Market (51-1000 emp.)
"We use FMX to schedule our facilities and it has worked well and has cut down on a lot of confusion."
What do you like best about FMX?

The calendar is easy to use and to see what is coming up on a given day, where the activity is, etc. Review collected by and hosted on G2.com.

What do you dislike about FMX?

It is probably just the fact that we don't use it enough or explore the options enough, but the system can at times be a little cumbersome or difficult to understand. The approval process for example, who gets emailed, who approves what etc. can be a little confusing at times for me. Review collected by and hosted on G2.com.

Brett P.
BP
Director of Operations
Mid-Market (51-1000 emp.)
"Started Strong but Waning"
What do you like best about FMX?

FMX was very easy to implement and the process was quite quick compared to some other software platforms. Early in our use the customer support team was fantastic and really worked with us to tailor the system for our needs. We really like that we can funnel reactive maintenance, tech requests, preventative maintenance and a central calendar system into one site. It is very simple for our staff to learn and use and they do so daily. The equipment function has really allowed us to have build histories for what was done when which really helps with troubleshooting and future planning. The PM section has allowed us to easily develop a very robust and comprehensive planned maintenance approach. Review collected by and hosted on G2.com.

What do you dislike about FMX?

Early on in our relationship, FMX felt like an attentive partner and was very open to suggestions and product development. We also had someone assigned to us who made regular checks to see what we needed or to get feedback. But, as with many software companies, apparently the growth of the product has not been met with growth in customer support or attention. Suggestions for improvement are generally met the "black hole" treatment. Nobody ever proactively contacts us. Improvements suggested several years ago and were promised to be delivered over a year ago still don't exist. Every time I contact someone, I seem to have a different rep who is servicing my needs. It felt like a young and energetic Dude Solutions when I first started with FMX but is degrading into a "Brightly" lack-of-attention and seeming care for the client needs. Probably the significant price increase or inevitable buyout will be soon to follow. Sad.... Review collected by and hosted on G2.com.

Eric G.
EG
Procurement, Records and Asset Manager and Open Records Officer
Mid-Market (51-1000 emp.)
"FMX features a user-friendly design, a helpful calendar screen, and responsive support"
What do you like best about FMX?

FMX's interface is highly intuitive, making it accessible for both experienced and new users. The system is highly customizable. The clean design and user-friendly navigation ensure that users can quickly learn who to utilize all the features. The Calendar screen is particularly valuable, offering an easy-to read overview of schedules and availability with just a quick glance. FMS offers a range of support options including phone and email support. The support team is responsive and knowledgeable, providing quick resolutions to any issues. Review collected by and hosted on G2.com.

What do you dislike about FMX?

I have not found anything that I dislike about the system. Review collected by and hosted on G2.com.

BS
Office Manager
Mid-Market (51-1000 emp.)
"FMX Brought us out of the dark ages and made us completely paperless."
What do you like best about FMX?

The paperless work order system and ease of entering work orders. The ability for our Technicians to see their work orders in real time and prioritize them and streamline the finalizing process. Review collected by and hosted on G2.com.

What do you dislike about FMX?

I feel the reports do not detail out all the info we are looking for but I am sure each organization is different with what info they need. We are unique in the fact that we have so many purchases and transactions that need to be loaded. The ability to add a credit invoice would be helpful as we sometimes to make returns and want the cost figures correct on the work orders. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

4 months

Average Discount

6%

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FMX Features
Work Order Management
Preventative Maintenance (PM)
Approval Management
Maintenance Planning
Facility Inventory Management
Vendor Management
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