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FMX Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

FMX Media

FMX Demo - Manage capital projects and extend equipment lifespan
Leverage robust dashboards to plan out various scenarios for your buildings and assets to ensure funds are allocated properly. Track equipment conditional assessments, measure remaining asset lifespan, and calculate upcoming replacement costs.
FMX Demo - Manage fixed assets and inventory
Track asset condition, measure remaining lifespan, and calculate upcoming replacement costs and accounting. Monitor status, condition, and fixed asset utilization to manage the asset lifecycle.
FMX Demo - View assets, maintenance tasks, and events on a map
View upcoming work orders, preventive maintenance, and events to efficiently plan technician routes. Quickly search, filter, and locate assets on a map. View a map of all upcoming events in your organization.
FMX Demo - Manage work orders with ease
Configure your work order form to meet the needs of your organization and track all reactive work in a single system.
FMX Demo - Manage preventive maintenance tasks
Schedule time- or meter-based maintenance activities on a central calendar and get notified of upcoming tasks.
FMX Demo - Manage internal and community events
Empower community members and staff to schedule, modify, or cancel a booking on their own. Communicate event details with requesters directly in the system. Manage invoices, outstanding balances, and payment collection.
Check out FMX's most powerful products and features in our comprehensive product tour.
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Check out FMX's most powerful products and features in our comprehensive product tour.
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FMX Reviews (26)

Reviews

FMX Reviews (26)

4.7
26 reviews

Pros & Cons

Generated from real user reviews
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Miles T.
MT
Director Buildings, Grounds, Transportation & Security
Mid-Market (51-1000 emp.)
"Go FMX!"
What do you like best about FMX?

FMX is very easy to use in all modules. Work flow is easy to track. The support staff is awesome to speak with as they always have solutions on hand or are quick to find one when needed.

I used another provider before and it was a mess. We use multiple modules, but we get the most use out of the Work Order module which we use daily. This allows us to track progress on issues and make sure they are followed up with and resolved in a timely manner.

I had some reservations when switching from the other platform but the success team was able to complete the work for us and provdied for a quick, seamless intergration. Review collected by and hosted on G2.com.

What do you dislike about FMX?

After using this platform for three years the toughest part was the start up, but again the success team was able to a majority of this work so we were able to hit the ground running. Review collected by and hosted on G2.com.

Johnny P.
JP
Director, Facilities Operations and Maintenance
Mid-Market (51-1000 emp.)
"Over the Moon with FMX!"
What do you like best about FMX?

The implementation was seamless with outstanding customer support, and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments. Review collected by and hosted on G2.com.

What do you dislike about FMX?

So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide. Review collected by and hosted on G2.com.

Neal A.
NA
Buildings and Grounds Supervisor
Mid-Market (51-1000 emp.)
"We use FMX to schedule our facilities and it has worked well and has cut down on a lot of confusion."
What do you like best about FMX?

The calendar is easy to use and to see what is coming up on a given day, where the activity is, etc. Review collected by and hosted on G2.com.

What do you dislike about FMX?

It is probably just the fact that we don't use it enough or explore the options enough, but the system can at times be a little cumbersome or difficult to understand. The approval process for example, who gets emailed, who approves what etc. can be a little confusing at times for me. Review collected by and hosted on G2.com.

Brett P.
BP
Director of Operations
Mid-Market (51-1000 emp.)
"Started Strong but Waning"
What do you like best about FMX?

FMX was very easy to implement and the process was quite quick compared to some other software platforms. Early in our use the customer support team was fantastic and really worked with us to tailor the system for our needs. We really like that we can funnel reactive maintenance, tech requests, preventative maintenance and a central calendar system into one site. It is very simple for our staff to learn and use and they do so daily. The equipment function has really allowed us to have build histories for what was done when which really helps with troubleshooting and future planning. The PM section has allowed us to easily develop a very robust and comprehensive planned maintenance approach. Review collected by and hosted on G2.com.

What do you dislike about FMX?

Early on in our relationship, FMX felt like an attentive partner and was very open to suggestions and product development. We also had someone assigned to us who made regular checks to see what we needed or to get feedback. But, as with many software companies, apparently the growth of the product has not been met with growth in customer support or attention. Suggestions for improvement are generally met the "black hole" treatment. Nobody ever proactively contacts us. Improvements suggested several years ago and were promised to be delivered over a year ago still don't exist. Every time I contact someone, I seem to have a different rep who is servicing my needs. It felt like a young and energetic Dude Solutions when I first started with FMX but is degrading into a "Brightly" lack-of-attention and seeming care for the client needs. Probably the significant price increase or inevitable buyout will be soon to follow. Sad.... Review collected by and hosted on G2.com.

Eric G.
EG
Procurement, Records and Asset Manager and Open Records Officer
Mid-Market (51-1000 emp.)
"FMX features a user-friendly design, a helpful calendar screen, and responsive support"
What do you like best about FMX?

FMX's interface is highly intuitive, making it accessible for both experienced and new users. The system is highly customizable. The clean design and user-friendly navigation ensure that users can quickly learn who to utilize all the features. The Calendar screen is particularly valuable, offering an easy-to read overview of schedules and availability with just a quick glance. FMS offers a range of support options including phone and email support. The support team is responsive and knowledgeable, providing quick resolutions to any issues. Review collected by and hosted on G2.com.

What do you dislike about FMX?

I have not found anything that I dislike about the system. Review collected by and hosted on G2.com.

BS
Office Manager
Mid-Market (51-1000 emp.)
"FMX Brought us out of the dark ages and made us completely paperless."
What do you like best about FMX?

The paperless work order system and ease of entering work orders. The ability for our Technicians to see their work orders in real time and prioritize them and streamline the finalizing process. Review collected by and hosted on G2.com.

What do you dislike about FMX?

I feel the reports do not detail out all the info we are looking for but I am sure each organization is different with what info they need. We are unique in the fact that we have so many purchases and transactions that need to be loaded. The ability to add a credit invoice would be helpful as we sometimes to make returns and want the cost figures correct on the work orders. Review collected by and hosted on G2.com.

JS
Assistant Facility Director
Mid-Market (51-1000 emp.)
"FMX is a useful, web-based MMS that has useful standard and customizable features."
What do you like best about FMX?

FMX benefits include: Web-based, search filters on home screens, custome fields. It is easy to seach for past or present requests. I am able to customize portoions of the system to include fields that are specific to our organization. The staff have been very knowledgable about the abilities and limitaitons of their product. If I were given the opportunity to choose a MSS again, it would be very dificult to persuade me to choose something other than FMX. Changing over to FMX was a good experience, and the FMX team were major contributors to the success. Review collected by and hosted on G2.com.

What do you dislike about FMX?

There are some features that I have used on other platforms that would be nice to implement in FMX. I would like to track purchases and labor hours seperatly from a responce, or have a dedicated messaging feature and have responces be strictly for logging KPI seperating them from messaging. Another thing that would be nice in the maintenance requests is to activate a customized alert to notify on specific dates and times that is not associated with a due date. The work around on these two items are a little cumbersome but not a deal breaker. Review collected by and hosted on G2.com.

Brian L.
BL
Director of Facilities and Operations
Mid-Market (51-1000 emp.)
"Work Flow and Scheduling management needs SOLVED with FMX!!!"
What do you like best about FMX?

We’ve been using FMX Work Management Solution for over four years, and it has transformed our entire approach to maintenance and facility management. The platform is incredibly user-friendly and flexible, adapting seamlessly to our needs. Scheduling preventive maintenance tasks, tracking work orders, and managing our assets has never been easier. FMX's real-time reporting and analytics give us valuable insights into our operations, allowing us to make data-driven decisions that have boosted our team's productivity and efficiency.

One of the standout features is the level of customization FMX offers. We can tailor the system to align perfectly with our workflows, which has streamlined communication and improved coordination across departments. Our technicians appreciate the mobile-friendly design, which lets them access work orders and update statuses directly from the field.

The customer support from FMX has been exceptional, with quick response times and knowledgeable staff who genuinely care about helping us get the most out of the platform. Thanks to FMX, we've been able to reduce downtime, cut costs, and maintain a smoother, more organized workflow.

FMX Work Management Solution is a game-changer for anyone looking to elevate their maintenance and facility management processes. Highly recommended!

Brian Leonard

Three Rivers Community Schools

Three RIvers, Michigan Review collected by and hosted on G2.com.

What do you dislike about FMX?

The implementation process could benefit from additional flexible customer support options as an added feature. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Valuable system, but not perfect ...neither are we:)"
What do you like best about FMX?

I appreciate the comprehensive nature of FMX. There is a lot packed into the base package and can be enhanced with additional module at a cost. Review collected by and hosted on G2.com.

What do you dislike about FMX?

While doing many things, there are opportunities to have more feature rich modules. In particular, the technology and maintenance requests. I have given suggestions and requests, but they just go on a list. As a tech director, I left a solid helpdesk software application to adopt FMX since it was a part of the suite and we wanted to minimize the number of systems for our employees. It was taking a step or two backwards. The speed of FMX could be improved as well. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
EM
Enterprise (> 1000 emp.)
"FMX is a great product"
What do you like best about FMX?

We like using FMX for all our facility information. It has been a very effective tool for our staff to log facility tickets. Great trending tool as well. Review collected by and hosted on G2.com.

What do you dislike about FMX?

We are currently not experiencing any issues with FMX at this time. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

4 months

Average Discount

6%

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FMX Features
Work Order Management
Preventative Maintenance (PM)
Approval Management
Maintenance Planning
Facility Inventory Management
Vendor Management
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