G2 reviewers report that UpKeep excels in user experience, with many praising its intuitive interface and straightforward navigation. Users appreciate how it streamlines communication between parties, eliminating the need for a middleman and providing transparency in task management.
Users say that FMX stands out for its seamless implementation process and exceptional customer support. Reviewers highlight the software's versatility, noting its effectiveness in handling maintenance requests and capital planning across various departments.
According to verified reviews, UpKeep has a significant advantage in the number of recent reviews, indicating a more active user base and up-to-date feedback. With over 1,000 reviews, users consistently share positive experiences, particularly in managing tenant complaints and tracking maintenance issues.
Reviewers mention that while FMX offers a comprehensive base package, some users feel that it can become costly when adding additional modules. This could be a consideration for organizations looking for a more budget-friendly solution.
G2 reviewers highlight that UpKeep's work order management features are particularly strong, with users noting its effectiveness in keeping track of tasks and maintenance schedules. This functionality is often cited as a key reason for choosing UpKeep over competitors.
Users report that both platforms provide solid support, but UpKeep's quality of support is frequently praised for being responsive and helpful. This is a crucial factor for teams that rely on timely assistance to resolve issues quickly.
Pricing
Entry-Level Pricing
FMX
No pricing available
UpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
is their a way to link old work olds that have been modified & made into a new one?
1 Comment
GE
You can edit any WO by clicking the pencil icon in the app. There is no need to create a new work order.
In addition, edits and modifications to the work...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
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