# FMX vs UpKeep Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UpKeep excels in user experience, with many praising its intuitive interface and straightforward navigation. Users appreciate how it streamlines communication between parties, eliminating the need for a middleman and providing transparency in task management.
- **Users say** that FMX stands out for its seamless implementation process and exceptional customer support. Reviewers highlight the software's versatility, noting its effectiveness in handling maintenance requests and capital planning across various departments.
- **According to verified reviews** , UpKeep has a significant advantage in the number of recent reviews, indicating a more active user base and up-to-date feedback. With over 1,000 reviews, users consistently share positive experiences, particularly in managing tenant complaints and tracking maintenance issues.
- **Reviewers mention** that while FMX offers a comprehensive base package, some users feel that it can become costly when adding additional modules. This could be a consideration for organizations looking for a more budget-friendly solution.
- **G2 reviewers highlight** that UpKeep's work order management features are particularly strong, with users noting its effectiveness in keeping track of tasks and maintenance schedules. This functionality is often cited as a key reason for choosing UpKeep over competitors.
- **Users report** that both platforms provide solid support, but UpKeep's quality of support is frequently praised for being responsive and helpful. This is a crucial factor for teams that rely on timely assistance to resolve issues quickly.



| | FMX | UpKeep | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 33 | 1,091 | 
| **Largest Market Segment** | Mid-Market (84.8% of reviews) | Mid-Market (50.2% of reviews) | 
| **Entry Level Price** | No pricing available | $20.00 | 

---
## Top Pros & Cons

### FMX

Pros:
- Ease of Use (12 reviews)
- Customer Support (9 reviews)

Cons:
- Feature Overload (3 reviews)
- Missing Features (3 reviews)

### UpKeep

Pros:
- Ease of Use (101 reviews)
- Work Orders (46 reviews)

Cons:
- Work Order Issues (25 reviews)
- Missing Features (17 reviews)

---
## Ratings Comparison
| Rating | FMX | UpKeep | 
|---|---|---|
  | **Meets Requirements** | 9.4 (31 reviews) | 8.8 (828 reviews) | 
  | **Ease of Use** | 9.4 (32 reviews) | 9.0 (843 reviews) | 
  | **Ease of Setup** | 8.8 (29 reviews) | 8.6 (668 reviews) | 
  | **Ease of Admin** | 8.5 (28 reviews) | 8.9 (639 reviews) | 
  | **Quality of Support** | 9.4 (31 reviews) | 9.0 (783 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (28 reviews) | 9.0 (621 reviews) | 
  | **Product Direction (% positive)** | 8.9 (31 reviews) | 9.4 (784 reviews) | 

---
## Pricing

### FMX

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### UpKeep

#### Entry-Level Pricing

Plan: Essential

Price: $20.00

Description: Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.

Key Features:
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks

[Browse all 4 editions](https://www.g2.com/products/upkeep/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **FMX** | N/A | N/A |
| **UpKeep** | N/A | N/A |

#### Asset Definition

| Feature | FMX | UpKeep | 
|---|---|---|
| **Asset Register - Asset Tracking** | Not enough data | Not enough data | 
| **Relationships - Asset Tracking** | Not enough data | Not enough data | 
| **Costs - Asset Tracking** | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | FMX | UpKeep | 
|---|---|---|
| **Location - Asset Tracking** | Not enough data | Not enough data | 
| **Status - Asset Tracking** | Not enough data | Not enough data | 
| **History - Asset Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | FMX | UpKeep | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Enterprise Asset Management (EAM)

| Product | Score | Reviews |
|---|---|---|
| **FMX** | N/A | N/A |
| **UpKeep** | 8.2/10 | 166 |

#### Asset Definition

| Feature | FMX | UpKeep | 
|---|---|---|
| **Asset Register** | Not enough data | 8.7 (154 reviews) | 
| **Relationships** | Not enough data | 8.6 (150 reviews) | 
| **Costs** | Not enough data | 8.2 (148 reviews) | 
| **Types** | Not enough data | 8.5 (150 reviews) | 

#### Asset Tracking

| Feature | FMX | UpKeep | 
|---|---|---|
| **Location** | Not enough data | 8.6 (143 reviews) | 
| **Status** | Not enough data | 8.6 (148 reviews) | 
| **History** | Not enough data | 8.7 (151 reviews) | 

#### Inventory

| Feature | FMX | UpKeep | 
|---|---|---|
| **Locations** | Not enough data | 8.5 (156 reviews) | 
| **Spare Parts** | Not enough data | 8.2 (148 reviews) | 
| **Valuation** | Not enough data | 8.3 (140 reviews) | 

#### Depreciation

| Feature | FMX | UpKeep | 
|---|---|---|
| **Methods** | Not enough data | 8.1 (128 reviews) | 
| **Asset Value** | Not enough data | 8.2 (127 reviews) | 
| **Taxes** | Not enough data | 7.3 (113 reviews) | 
| **Decomissioning** | Not enough data | 7.6 (114 reviews) | 

#### Maintenance

| Feature | FMX | UpKeep | 
|---|---|---|
| **Inspections** | Not enough data | 8.8 (154 reviews) | 
| **Planning** | Not enough data | 8.8 (153 reviews) | 
| **Predictive** | Not enough data | 8.5 (142 reviews) | 
| **Corrective** | Not enough data | 8.8 (150 reviews) | 
| **Unplanned** | Not enough data | 8.6 (153 reviews) | 
| **Optimization** | Not enough data | 8.5 (148 reviews) | 

#### Field Service 

| Feature | FMX | UpKeep | 
|---|---|---|
| **Planning** | Not enough data | 8.7 (143 reviews) | 
| **Tracking** | Not enough data | 8.7 (147 reviews) | 
| **Client Communications** | Not enough data | 8.1 (131 reviews) | 

#### Monitoring

| Feature | FMX | UpKeep | 
|---|---|---|
| **Use** | Not enough data | 8.6 (148 reviews) | 
| **Reliability** | Not enough data | 8.4 (144 reviews) | 
| **Risk** | Not enough data | 8.2 (139 reviews) | 

#### Contract & Warranty

| Feature | FMX | UpKeep | 
|---|---|---|
| **Contracts** | Not enough data | 7.9 (119 reviews) | 
| **Warranties** | Not enough data | 8.0 (121 reviews) | 
| **SLAs** | Not enough data | 7.7 (114 reviews) | 

#### Analytics

| Feature | FMX | UpKeep | 
|---|---|---|
| **Dashboards** | Not enough data | 8.4 (138 reviews) | 
| **Performance** | Not enough data | 8.4 (137 reviews) | 
| **Forecasting** | Not enough data | 8.2 (134 reviews) | 

#### Integration

| Feature | FMX | UpKeep | 
|---|---|---|
| **ERP** | Not enough data | 7.5 (114 reviews) | 
| **CAD & PLM** | Not enough data | 7.3 (107 reviews) | 
| **Accounting** | Not enough data | 7.5 (113 reviews) | 

#### Agentic AI - Enterprise Asset Management (EAM)

| Feature | FMX | UpKeep | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (21 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FMX** | N/A | N/A |
| **UpKeep** | N/A | N/A |

#### Generative AI

| Feature | FMX | UpKeep | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Before the Job

| Feature | FMX | UpKeep | 
|---|---|---|
| **Calendar** | Not enough data | Not enough data | 
| **Dispatch** | Not enough data | Not enough data | 
| **Roles** | Not enough data | Not enough data | 
| **Booking** | Not enough data | Not enough data | 

#### On the Job

| Feature | FMX | UpKeep | 
|---|---|---|
| **Location** | Not enough data | Not enough data | 
| **Employee Communication** | Not enough data | Not enough data | 
| **Behavior Monitoring** | Not enough data | Not enough data | 
| **Client Notifications** | Not enough data | Not enough data | 
| **Field Sales** | Not enough data | Not enough data | 

#### After the Job

| Feature | FMX | UpKeep | 
|---|---|---|
| **Reports** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Invoicing** | Not enough data | Not enough data | 
| **CRM Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | FMX | UpKeep | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **FMX** | 7.0/10 | 21 |
| **UpKeep** | 7.5/10 | 45 |

#### Agentic AI - Facility Management

| Feature | FMX | UpKeep | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.1 (18 reviews) | 

#### Facility Management Platform Features

| Feature | FMX | UpKeep | 
|---|---|---|
| **Maintenance Planning** | 8.8 (19 reviews) | 8.8 (44 reviews) | 
| **Facility Inventory Management** | 7.0 (18 reviews) | 8.3 (44 reviews) | 
| **Space Planning** | Feature Not Available | 6.9 (43 reviews) | 
| **Move Management** | Feature Not Available | 6.9 (43 reviews) | 
| **Vendor Management** | 6.3 (15 reviews) | 7.2 (42 reviews) | 
| **Service Request Portal** | 8.3 (20 reviews) | 8.3 (42 reviews) | 
| **Green Building Operations** | Feature Not Available | 6.3 (42 reviews) | 
| **Reporting & Dashboards** | 6.7 (18 reviews) | 8.3 (43 reviews) | 
| **Facility Document Storage** | 5.6 (16 reviews) | 8.3 (40 reviews) | 
| **Mobile Field Access** | 6.4 (17 reviews) | 8.1 (42 reviews) | 

### CMMS

| Product | Score | Reviews |
|---|---|---|
| **FMX** | 7.4/10 | 18 |
| **UpKeep** | 8.3/10 | 515 |

#### CMMS Platform Features

| Feature | FMX | UpKeep | 
|---|---|---|
| **Work Order Management** | 9.0 (15 reviews) | 9.2 (506 reviews) ✓ Verified | 
| **Preventative Maintenance (PM)** | 8.9 (15 reviews) | 8.8 (471 reviews) ✓ Verified | 
| **Predictive Maintenance (PdM)** | Feature Not Available | 8.1 (373 reviews) ✓ Verified | 
| **Materials Management** | 7.2 (10 reviews) | 8.1 (414 reviews) ✓ Verified | 
| **Equipment Breakdown Reports** | 7.1 (8 reviews) | 8.2 (388 reviews) ✓ Verified | 
| **Approval Management** | 7.5 (12 reviews) | 8.5 (422 reviews) ✓ Verified | 
| **Task Templates** | 7.3 (10 reviews) | 8.4 (431 reviews) ✓ Verified | 
| **Compliance Auditing** | 5.9 (9 reviews) | 8.0 (340 reviews) ✓ Verified | 
| **Vendor Management** | 6.1 (9 reviews) | 7.7 (367 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 7.5 (12 reviews) | 8.3 (450 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (2):** [CMMS Software](https://www.g2.com/categories/cmms), [Facility Management Software](https://www.g2.com/categories/facility-management)

**Unique to FMX (3):** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [School Management Software](https://www.g2.com/categories/school-management-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to UpKeep (1):** [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam)


---
## Reviewer Demographics

### By Company Size

| Segment | FMX | UpKeep | 
|---|---|---|
| **Small-Business** | 6.1% | 43.8% | 
| **Mid-Market** | 84.8% | 50.2% | 
| **Enterprise** | 9.1% | 6.0% | 

### By Industry

#### FMX

- **Primary/Secondary Education:** 24.2%
- **Education Management:** 24.2%
- **Religious Institutions:** 12.1%
- **Facilities Services:** 9.1%
- **Non-Profit Organization Management:** 6.1%
- **Information Technology and Services:** 6.1%
- **Mental Health Care:** 3.0%
- **Logistics and Supply Chain:** 3.0%
- **Higher Education:** 3.0%
- **Farming:** 3.0%
- **Other:** 6.1%

#### UpKeep

- **Facilities Services:** 9.4%
- **Hospitality:** 4.9%
- **Manufacturing:** 4.6%
- **Food & Beverages:** 4.2%
- **Food Production:** 3.9%
- **Non-Profit Organization Management:** 3.6%
- **Construction:** 3.4%
- **Machinery:** 2.8%
- **Real Estate:** 2.7%
- **Hospital & Health Care:** 2.6%
- **Other:** 58.0%

---
## Alternatives

### Alternatives to FMX

- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1508 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (601 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5134 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3988 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3503 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (2970 reviews)

### Alternatives to UpKeep

- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1508 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [eMaint](https://www.g2.com/products/emaint/reviews) — 4.5/5 stars (271 reviews)
- [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) — 4.4/5 stars (73 reviews)
- [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (628 reviews)
- [MVP One](https://www.g2.com/products/mvp-one/reviews) — 4.7/5 stars (102 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (601 reviews)

---
## Top Discussions

### FMX

- Title: [Is FMX only a CMMS, or does it support teams beyond maintenance?](https://www.g2.com/discussions/is-fmx-only-a-cmms-or-does-it-support-teams-beyond-maintenance) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "FMX is a full facilities management platform with a CMMS at its core. Maintenance is where most teams start. It is rarely where they stop.

Maintenance..."
- Title: [How does FMX pricing work and what's included in each tier?](https://www.g2.com/discussions/how-does-fmx-pricing-work-and-what-s-included-in-each-tier) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "FMX pricing is based on your organization's size and the products you need, with different models designed for each segment FMX serves.
K-12 education:..."
- Title: [What kind of customer support does FMX provide after go-live?](https://www.g2.com/discussions/what-kind-of-customer-support-does-fmx-provide-after-go-live) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Every FMX customer gets a named Customer Success Manager from day one, with direct access to US-based support staff for as long as you are a customer.
Live..."
- Title: [How long does FMX implementation typically take, and what does onboarding include?](https://www.g2.com/discussions/how-long-does-fmx-implementation-typically-take-and-what-does-onboarding-include) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "FMX implementations follow a structured process with timelines scaled to your organization's size and complexity, typically ranging from 60 to 180 days, with..."
- Title: [What is the difference between a CMMS and a facilities management platform like FMX?](https://www.g2.com/discussions/what-is-the-difference-between-a-cmms-and-a-facilities-management-platform-like-fmx) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "A CMMS handles the maintenance side of operations: work orders, preventive maintenance, asset records, and parts inventory. That covers a lot, but it leaves..."

### UpKeep

- Title: [What is UpKeep used for?](https://www.g2.com/discussions/what-is-upkeep-used-for) — 1 comment, 1 upvote
  > **Top comment:** "UpKeep is a CMMS Software offering solutions for asset tracking and ultimately helping maintenance teams operate more efficiently and effectively. The..."
- Title: [What is a CMMS used for?](https://www.g2.com/discussions/what-is-a-cmms-used-for) — 1 comment
  > **Top comment:** "It is a Computerized Maintenance Management System used to track work orders to see if they are completed or the status of them, supplies on hand, and..."
- Title: [How much does UpKeep cost?](https://www.g2.com/discussions/how-much-does-upkeep-cost) — 1 comment
  > **Top comment:** "That was not part of my job, to know the cost, but I do know that they offer different packages depending on how many people have more permissions like..."
- Title: [What is UpKeep software?](https://www.g2.com/discussions/what-is-upkeep-software) — 1 comment
  > **Top comment:** "It is a entry level work order and asset management tool"
- Title: [Is there any available settings to enable notifications on android and apple mobiles when a job has been requested?](https://www.g2.com/discussions/35513-is-there-any-available-settings-to-enable-notifications-on-android-and-apple-mobiles-when-a-job-has-been-requested) — 1 comment, 1 upvote
  > **Top comment:** "Yes! You just have to enable the notification setting in your mobile settings for notifications. I get notified with notification for every work order and so..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fmx-vs-upkeep)