--- title: Field Nation Reviews meta_title: 'Field Nation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Field Nation works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 408 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Field Nation Reviews **Vendor:** Field Nation **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 408 ## About Field Nation Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES \>\> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY \>\> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS \>\> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s ## Field Nation Pros & Cons **What users like:** - Users praise the **ease of use** of Field Nation, finding it intuitive and efficient for managing field services. (35 reviews) - Users appreciate the **responsive customer support** from Field Nation, facilitating a smooth onboarding and problem-solving experience. (16 reviews) - Users highlight the **efficiency** of Field Nation, enabling fast, streamlined operations and quick access to skilled technicians. (14 reviews) - Users find Field Nation to be an **incredibly user-friendly platform** , enhancing workflow and simplifying field service management. (13 reviews) - Users find Field Nation to be a **helpful platform** for efficiently connecting with skilled technicians and managing projects. (9 reviews) - Users value the **user-friendly interface** of Field Nation, enhancing efficiency in managing technicians and projects effectively. (9 reviews) - Simple (7 reviews) - Simplicity (7 reviews) - Users appreciate the **speed of finding qualified technicians** on Field Nation, facilitating quick project deployments nationwide. (7 reviews) - Data Management (6 reviews) **What users dislike:** - Users note that **technician quality varies** , and the app's instability hampers user experience and efficient service selection. (15 reviews) - Users are frustrated by **high fees** on Field Nation, finding the costs unreasonable and not offering discounts. (7 reviews) - Users experience **technical issues** with Field Nation, including bugs, slow performance, and frustrating data entry problems. (6 reviews) - Users face notable **delays** in communication and project execution, affecting overall satisfaction with Field Nation. (5 reviews) - Users find **difficult navigation** in Field Nation, especially for new users, impacting their overall experience and efficiency. (5 reviews) - Users feel the **fees are high** , particularly for small projects, which can lead to unexpected expenses. (5 reviews) - Users find the **lack of a reliable mobile app** for Field Nation frustrating, impacting their overall experience. (5 reviews) - Users experience a **steep learning curve** with complex features and initial difficulties in navigation and support response. (5 reviews) - Users report **poor support** from Field Nation, struggling with a buggy mobile app and high costs for minimal assistance. (5 reviews) - Connectivity Issues (3 reviews) ## Field Nation Reviews ### 1. Field Nation as a great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Will C. | Field services dispatch admin, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Field Nation?** Built in tolls that facilitate the work, also FN support is very responsive. **What do you dislike about Field Nation?** More techs needs to be more sanitized before joining the platform **What problems is Field Nation solving and how is that benefiting you?** Meeting our SLA with our clients is benefitial for our company ### 2. Great Platform for Technician Connections, Miss the Old Five Star Ratings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Field Nation?** This is a forum where I can connect with technicians to fulfill my customers' needs, regardless of where you are in the country. **What do you dislike about Field Nation?** I preferred the previous Five Star Ratings system for Technicians, which I used for my assignments. **What problems is Field Nation solving and how is that benefiting you?** We are looking for Telecom and Low Voltage Technicians to handle the installation and implementation of our VoIP Gateways, phones, fax and elevator ATAs, as well as paging devices. ### 3. Fieldnation is a Good platform for dispatch orginsations. **Rating:** 4.5/5.0 stars **Reviewed by:** Firdous D. | Dispatch Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Field Nation?** It is very easy to use and it has a very user friendly interface **What do you dislike about Field Nation?** Sometime its functions are not working propely but that is very rare. **What problems is Field Nation solving and how is that benefiting you?** Assigning techs very easily. ### 4. Field Nation review 2025- expanding our network **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | Service manager, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Field Nation?** The expansive technician network with ratings and qualification has been a great asset. Also the ability to reach out to the technicians by messaging helps the vetting process. I have found several technicians that fit our requirements and have started our technician pool. The service and implementation have been a good experience. **What do you dislike about Field Nation?** So far gathering monthly report has been challenging however I have been able to provide our accounting personnel with the item that were needed. **What problems is Field Nation solving and how is that benefiting you?** Greater coverage area domestically, especially in the more remote areas. ### 5. Excellent Source of Technicians **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Field Nation?** Wide range of providers even in somewhat remote areas **What do you dislike about Field Nation?** Sometimes, you get a bad technician, but they promptly take care of that **What problems is Field Nation solving and how is that benefiting you?** Helps our company get techs in a timely manner when needed. A lot of them are also talented and savvy. ### 6. Easy to find techs and lots of customization with templates **Rating:** 5.0/5.0 stars **Reviewed by:** Blair W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Field Nation?** I like that you can post a job and easily find a tech to work on it. The templates are very nice because it makes it so easy to post a reoccurring job. You do have to be very detailed in the work orders but the templates help you do that! **What do you dislike about Field Nation?** Sometimes the techs act like they know what is going on but then will go on site and make suggestions that do not align with the industry. You really have to vett the techs and ensure you are sending the right person. **What problems is Field Nation solving and how is that benefiting you?** finding techs in areas that we need to do installs for. ### 7. Tech Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Yan C. | Hardware and Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2025 **What do you like best about Field Nation?** Field Nation helps us to provide tech onsite support in timely manner to our clients across US **What do you dislike about Field Nation?** I would to be able to have better invoicing system **What problems is Field Nation solving and how is that benefiting you?** Technical Support and our team assistance during peak season and national support and rollouts ### 8. Great organization to partner with for projects. **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan S. | Account Executive & Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Field Nation?** The team that we work with at Field Nation has been terrific and allowed for us to quickly start and provide value for our clients. We have used them for multiple projects from a new office buildout in Phoenix to cabling in Worcester. We were able to find background checked and vetted technicians across the country to allow for our team to provide services to our clients and expand our capabilities for our clientele. The website is extremely easy to use and setting up a work order and finding skilled technicians was done quickly. Work was done professionally and at a better rate than if we went direct to local sources. **What do you dislike about Field Nation?** N/A. Haven't expierenced anything yet. Website allows for updates, billing, and transparency. **What problems is Field Nation solving and how is that benefiting you?** To be able to reduce the timeline and vetting process of providing experienced technicians across the country to do work at locations that we are distances away from. ### 9. Leveraging Field Nation to Support Client Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Field Nation?** The ability to provide immediate access to a network of vetted IT professionals, ensuring fast response times and high-quality service. The platform's real-time tracking, cost efficiency, and detailed reporting make it an invaluable resource for managing field service operations effectively **What do you dislike about Field Nation?** Nothing yet.Inconsistent Technician Quality: While the platform provides access to many skilled professionals, the quality of work can sometimes vary depending on the technician assigned. Pricing Fluctuations: Costs can vary significantly depending on location and technician availability, which can make budgeting a challenge. Limited Control Over Technicians: Since technicians are independent contractors, ensuring consistency and adherence to company standards can be difficult. **What problems is Field Nation solving and how is that benefiting you?** As an IT Account Manager working within a growing MSP, I strive to provide seamless and efficient IT solutions for our clients. One of the key challenges we faced was ensuring timely and reliable field service support across multiple locations. By leveraging Field Nation, we were able to extend our reach, enhance service quality, and exceed client expectations. ### 10. Field Nation is a solid platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Field Nation?** It is a great place to find technician's who can get the job done at a good price. **What do you dislike about Field Nation?** Having to type in the same address twice. I create a client, start up a work order, and it does not autofill the same address. This is extremely annoying. There should be a toggle button check mark that says, "Use same address as client." **What problems is Field Nation solving and how is that benefiting you?** Finding technician that do printer repair. It's gotten a lot easier to find the right technicians. It's all about asking the right questions. ### 11. After the learning curve, using Field Nation has made my job so much easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Field Nation?** Instead of spending hours trying to find Techs for my installations, I put out the Work Orders and, sometimes within minutes, the Tech's contact me! They also have great support to help during the learning process. **What do you dislike about Field Nation?** I understand why they take a % of the money paid to the Tech, but I don't underestand why they take a % of the cost of the equipment the Tech is asked to provide for the job. **What problems is Field Nation solving and how is that benefiting you?** Field Nation makes is so much easier for me to find Tech's to do installations and provides ratings etc so I can choose the best one for the job. ### 12. Efficient Platform with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Field Nation?** Field Nation provides a convenient platform for connecting with skilled professionals, streamlining project management, and ensuring tasks are completed efficiently. Its interface is user-friendly, and the ability to track progress in real time is especially helpful. **What do you dislike about Field Nation?** At times, navigating through certain features or processes can feel a bit complex, and response times for support could be improved. Additionally, more customization options in task management would be beneficial. **What problems is Field Nation solving and how is that benefiting you?** Field Nation helps solve the challenge of finding skilled professionals quickly and efficiently for various projects. It streamlines the hiring and management process, saving time and ensuring tasks are completed by qualified technicians. This benefits us by improving project turnaround times and reducing operational complexities. ### 13. Good service to find 3rd part installers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Field Nation?** Ability to create a talent pool. Options to find a tech in a short period. Easy to add all the information for tech. **What do you dislike about Field Nation?** Before the update, you were able to import a calendar from FN to Google Calendar, but they removed it. It would be great to have a chat with tech, something separate from "Messages" **What problems is Field Nation solving and how is that benefiting you?** It helps to find a tech for any area in USA. ### 14. Field Nation is a valuable partner **Rating:** 5.0/5.0 stars **Reviewed by:** Christian Z. | Director of PMO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Field Nation?** Field Nation has resources throughout all of the states and makes finding a local technical resource quick and easy. With the availability of these resources, we can quickly deploy a field tech to any site throughout the states without travel expenses or time lost. The platform is easy to use and gives the user the opportunity to vet the local resource by looking at historical data as well as technical accumen. **What do you dislike about Field Nation?** Not all technical resources on the site match the resume and technical abilities that they list on their profile. There is no way for Field Nation to verify the information the technician posts, so this is not a Field Nation problem, but it can cause some issues in the field when you get a resource that does not have the skils that they advertised. Dealing with different technicians daily can be frustrating if you get people who have **What problems is Field Nation solving and how is that benefiting you?** The ability to have field technicians anywhere in the states without flying technicians to the areas. ### 15. Field Nation is a great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica B. | Field services dispatch, Airlines/Aviation, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Field Nation?** Easy to find techs and vet them to complete any job **What do you dislike about Field Nation?** Techs should be vetted more before joining **What problems is Field Nation solving and how is that benefiting you?** Implementing more tools that makes our work easier ### 16. Field Nation Simplifies Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Field Nation?** What I like best about Field Nation is its vast network of skilled technicians and the ease of finding the right professionals for projects across different locations. **What do you dislike about Field Nation?** The platform fees can add up, especially for frequent users managing multiple projects. Additionally, some technicians look for ways to increase their charges, such as by adding extra fees or extending the scope of the work, which can lead to higher-than-expected costs for us as the hiring company **What problems is Field Nation solving and how is that benefiting you?** Field Nation solves the challenge of quickly and efficiently sourcing skilled technicians for projects across multiple locations. It eliminates the need for lengthy hiring processes by providing instant access to a vast network of professionals with detailed profiles, ratings, and certifications. ### 17. Amazing site for skilled technicians with a wide array of experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Field Nation?** I like that you are able to search for specific requirements from a wide array of technicians all across the country. I also utilize the ability to view the individual tech profiles, how many total jobs they've completed, and what types of jobs they would be best suited for our company to utilize them for. **What do you dislike about Field Nation?** I wouldn't consider this a dislike but more of another option to hold the techs more accountable for last-minute cancellations. If we cancel a job on a confirmed tech, we pay them a $30 fee. However, if they cancel last minute on a job they've confirmed for us they are only held accountable by their cancelation percentage. I suggest finding a reasonable way to weed out a tech who chooses to cancel last minute for something other than an emergency. This could be something as simple as a mandatory $30 discount on the next job they accept for the company they canceled on last minute. I realize this may be something that would require more backend work on the platform, but it could also potentially alleviate a tech canceling because they woke up and just didn't want to work that day for a non-emergency reason. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is solving our need to fulfill the scheduling needs of our many customers and their ever-changing schedules by having a multitude of technicians available across the country and on short notice as well. ### 18. Field nation is the Best work order platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed J. | Customer service Representative, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Field Nation?** field nation is the best platform for dispatching and coordinating with field technicians.it is a legit platform it also help you finds best technicians where you can check their complete work experience and rating about their previous jobs which helps me to find the suitable and experience technician according to my work order requirement . i create work order on field nation every day and quickly get a request from suitable tech within the area and get request with counter offer as well the best thing of the field nation is its stored template once the template is stored it can be replicated multiple times.the user interface is quite easy and the dashboard has every option according to the required work.it has made the Dispatch more easy than before. **What do you dislike about Field Nation?** still using the field nation but some times the technician numbers are missing so field nation should add this thing in mandatory to obtain email &phone number. **What problems is Field Nation solving and how is that benefiting you?** i am using field nation for perfoming work on the field and it required experience technicians to perform it so i publishes work order on field nation and get response quickly from technician with in the bughet and area .it helps alot to acquire experience technian and get your work done properly on site .the UI/UX is quite easy and understandable. ### 19. Most Resourceful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** MarIon B. | Manager, US Service Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Field Nation?** I like the user-friendliness and versatility of the platform. It allows me to gauge the level of support needed to fit all my client's needs. **What do you dislike about Field Nation?** Not often able to filter down to the exact skillset and or credentials my client seeks. **Recommendations to others considering Field Nation:** ACT NOW!!!! SIGN up with no hesitation. This tool cuts down with a great deal of administration time and effort. As a bonus, you will see an immediate increase in your margins. **What problems is Field Nation solving and how is that benefiting you?** I can address my clients' immediate need for support at a moment's notice. The most impactful benefit is obtaining a skilled technician that aligns with pricing and availability. ### 20. Field Nation makes it easy to get a tech in my target area **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | Infrastructure Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Field Nation?** Field Nation has allowed our MSP to reach into those areas where we do not have a physical presence to provide top quality service to our remote clients. The platform makes it easy to find high-quality techs for cable drop installs, server installs, upgrades, repairs, etc. **What do you dislike about Field Nation?** I can't think of something I dislike. The providers are good, the ability to filter for skills and qualifications is good, the processing service is good. All good. **What problems is Field Nation solving and how is that benefiting you?** Local presence in some markets where we do not have a tech. Higher level support for areas where we have T1 support ### 21. Outstanding Partner, Exceptional Account Management **Rating:** 5.0/5.0 stars **Reviewed by:** Victor Q. | Sr. Director of Implementation & Service, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Field Nation?** Field Nation has been an exceptional partner, providing strong support for our installation business. Their Talent Pool recommendations for Field Technicians have been invaluable, ensuring we connect with the right talent for each project. The platform itself is robust, offering a wide range of functionalities that streamline our operations and empower us to deliver consistently high-quality service. **What do you dislike about Field Nation?** I have no dislikes so far, Field Nation is truly committed to supporting their partners. They consistently provide the right tools and resources, making it easy for us to succeed together **What problems is Field Nation solving and how is that benefiting you?** Identify technicians with the appropriate skills for our CCTV installations ### 22. Good site that could use further improvements to be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Field Nation?** Easy to use to monitor & create Workorders. **What do you dislike about Field Nation?** Not being able to make adjusments on total time submitted by providers. Providers may use this to their advantage by submitting more hours for a job by delaying their checkout time. Not able to make internal ratings on providers that were previously used by 3rd party companies for WOs that were contracted to the 3rd party. Not able to view WOs created by other companies that were assinged to providers. Should atleast be ablet to see company who created WO, total time tech took to complete WO, max time needed to complete WO. Ratings & feedback should be seperate windows when WOs are complete. Ratings should atleast be mandotory when completed WO & feedback to be optional. Lots of providers have 5 star ratings vs no ratings which skews a providers quality from other providers. Star ratings needs a guidline on how to properly scale a providers work on a WO. Do providers have option to counter offer on WOs at a lower set asking price to bring competiveness for providers with very little experience to no experience? I believe it makes it harder for providers that aren't established to compete with already establised providers on platforms. **What problems is Field Nation solving and how is that benefiting you?** Being able to keep cost down by disptaching own providers instead of by 3rd party using the same platform. ### 23. Has been good, some room for improvements. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Field Nation?** Solid website, with many techs at our finger tips. **What do you dislike about Field Nation?** No Easy Mobile option for dispatchers, needs an app **What problems is Field Nation solving and how is that benefiting you?** providing techs in small towns where we normally stuggle finding talent ### 24. A lot of no call no shows **Rating:** 2.0/5.0 stars **Reviewed by:** Quincy B. | Salesperson, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Field Nation?** Field Nation is an easy platform to use and gives you a lot of control of the work order. **What do you dislike about Field Nation?** Almost every week we have a tech not show up. The talent pool is also a mystery every time. **What problems is Field Nation solving and how is that benefiting you?** Providing labor across the nation. ### 25. Field Nation expands my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Giuseppe A. | Guitar Teacher, Guitar Player, Guitar Buyer, Music Theory, Band Coach , Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Field Nation?** Field Nation gives me the availability to expand my business and offer service to my clients. We become more than a supplier when we offer field technicians and repair services. I am also now able to offer installation and wiring whcih is very beneficial. **What do you dislike about Field Nation?** The only downswide is every now and then a technician is not a quality rep and the only way to tell is after you send them. This is not often and there are ratings to help avoid that mistake. **What problems is Field Nation solving and how is that benefiting you?** Field Natioon allows me to be in control of who services my client's printers and IT infostructure. ### 26. Field Nation extends our coverage without extending our overhead **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Field Nation?** Finding technicians is a breeze - we're a coast to coast company that provides a niche service and service delivery is paramount. Knowing we can lean on experts in their respective fields, and communicate quickly, is great. Our business is able to expand and support markets that we're not actively employed in due to variable volume - Field Nation allows us to meet our objectives and grow our business easily and quickly. **What do you dislike about Field Nation?** With any vendor/contract sourcing process, some people are better than others - there is also a very important setup process when vetting and finding technicians that must be executed to ensure you always receive top notch talent that is communicative, collaborative, and efficient. **What problems is Field Nation solving and how is that benefiting you?** We have customers in markets where we no longer have direct employees - Field Nation makes supporting those customers ad-hoc without much of a lift of effort. ### 27. Field nation made easy the installation tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Pradeep S. | Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Field Nation?** Easy and featuristic flightboard. Liked the available options on board to organise the different items in project. **What do you dislike about Field Nation?** I think there is nothing which I dislike about filed nation yet. **What problems is Field Nation solving and how is that benefiting you?** Network installation tasks happening at diffrent locations. Field nation helping me to easy track everything related to on-site installs. ### 28. Excellent Platform for Telecom Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Field Nation?** Puts us in touch with a staggering amount of qualified techs all over the country **What do you dislike about Field Nation?** Could still use some tweaks to make it easier to narrow down specific tech requests. **What problems is Field Nation solving and how is that benefiting you?** Solving the issue of finding qualified techs in even the most remote of areas. ### 29. Ease use **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | Implementation Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Field Nation?** The ability to screen contractors and how easy it is to search for them **What do you dislike about Field Nation?** Nothing so far, if has been easy to use so far **What problems is Field Nation solving and how is that benefiting you?** Searching & screening contractors that the company can trust ### 30. Easy to use and user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Field Nation?** You are able to put a job out and find a tech very quickly **What do you dislike about Field Nation?** The UI is kind of complicated for new users but once you get used to it, it's pretty easy **What problems is Field Nation solving and how is that benefiting you?** We are able to find a good tech and fairly quickly compared to other programs ### 31. Field Nation is great! **Rating:** 2.5/5.0 stars **Reviewed by:** Mary G. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Field Nation?** It is easy to use. Helps me get projects done **What do you dislike about Field Nation?** I don't have any complaints at the moment about Field Nation **What problems is Field Nation solving and how is that benefiting you?** It helps me complete my projects. ### 32. It was a great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Field Nation?** Easy to use and customer support works hard to help you. **What do you dislike about Field Nation?** There isnt anything i dont like agout the service **What problems is Field Nation solving and how is that benefiting you?** It was hard finding someone with the qualifications we were looking for. ### 33. The easiest way to get a hard job done. **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Field Nation?** I love the ease of use and the ability to quickly and effeciently get a highly skilled contractor on-site right away. I use it every week to offer support to our clients that we cant easily access. This can be across the state or even in other states. **What do you dislike about Field Nation?** Field nation is an easy way to connect with highly skilled talent. What is difficult though is there is quite often users that havent done work recently. Because of this, routing can take time if you do not simply publish your work order. There should be a process to remove or pause users that are not active. **What problems is Field Nation solving and how is that benefiting you?** on-site setup of users and equipment. Field work on servers or our clients personal machines. I quite often use Field Nation for our go to AV company as most AV companie in our area or unreliable and are extremely expensive. ### 34. Great App **Rating:** 5.0/5.0 stars **Reviewed by:** Rizwan S. | Deputy Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Field Nation?** All billing timings at one place and quick TAT for any disputes **What do you dislike about Field Nation?** Auto Dispatch as i have not used it personally **What problems is Field Nation solving and how is that benefiting you?** Finding the best techs and specially the insight on techs timeliness and other aspects about techs is helping us out by great deal ### 35. I have been using Field Nation for almost a year and I find it very handy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Darain F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Field Nation?** The most helpful feature about Field Nation is the flightboard, it make a job for person very easy to check the work orders, schedule and location at the very same time. **What do you dislike about Field Nation?** Some of things which I will not say I don't like it but improvements can be done, like Field Nation is being used by a large number of user so sometimes there's a bug issue or crash in the server just ruins the work flow so in that Field Nation really needs to work on, except for that I feel it's a very helpful app. **What problems is Field Nation solving and how is that benefiting you?** I work as a tech dispatcher on Field Nation so it help me to connect with experienced technicians and check their profile which help us to select the best available technician in the locality. ### 36. Project Manager for technology installation projects. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Field Nation?** Field nation is a place where my team and I have found some great technicians to utilize on our projects. Field nation does a great job of giving us a thorough description of the technicians so that we have a good idea of who we are dealing with before the tech arrives on site. **What do you dislike about Field Nation?** The only thing that I dislike about field nation is the new update. It has been difficult for me to get adjusted to the new setup. **What problems is Field Nation solving and how is that benefiting you?** As we have a contract with field nation, it has helped us get over the difficult time we had with the fees. It also has allowed us to add more qualified technicians to our pool of techs. ### 37. Loving it so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Field Nation?** Timely updates are great. I like how I can log in and see whats going on. **What do you dislike about Field Nation?** Nothing So far it has performed just the way that it should. **What problems is Field Nation solving and how is that benefiting you?** No problems I can forsee ### 38. Excellent platform for leveraging field technicians for IT projects **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Field Nation?** Field Nation has allowed us to leverage a nationwide network of service providers for completing IT wiring and installation projects for our clients, which our teams have used on a daily basis. The platform is fairly easy to use and scale to larger teams and higher workloads. We've experience good engagement and assistance from their Support department when needed. **What do you dislike about Field Nation?** On Field Nation you will be working with independent providers which may lead to varied results, but out overall experience has been good. **What problems is Field Nation solving and how is that benefiting you?** Expanding out footprint and number of jobs able to be completed outside of our employeed fleet. ### 39. Best platform to work on **Rating:** 5.0/5.0 stars **Reviewed by:** Zayyan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Field Nation?** Best support is provided by FN to buyers and customers and also to the providers as they are very fast and active in providing resolutions in no time which helps to maintain market quality and we also prefer Field nation because of ease of use, Ease of implementation, Number of features,Ease of integration and also of the frequency of its use on our daily work. **What do you dislike about Field Nation?** Field Nation should remove providers who are rude and not working on FN anymore and this should be worked upon by the Field Nation team which can improve market quality **What problems is Field Nation solving and how is that benefiting you?** Regarding any dispute from the provider end is solved quickly and completed instantly in no time and it helps our organization save some money and not give money to the one who don't deserve ### 40. Field Nation is a great tool that brings PMs like me and qualified technicians together. **Rating:** 4.0/5.0 stars **Reviewed by:** Lou K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Field Nation?** The upsides are being able to find a qualified tech in a short period of time. **What do you dislike about Field Nation?** I would like for Field Nation to be more transparent about the technicians ratings and performance and maybe a place for them to upload a resume. **What problems is Field Nation solving and how is that benefiting you?** It helps me find a qualified technician to respond to on-call troubleshooting tickets. I've also been able to recruit a team of people in a particular area for on going work. ### 41. Field Nation review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Field Nation?** I love the ease of access of the user interface. I also love being able to keep a talent pool of all of our favorite technicians. **What do you dislike about Field Nation?** I have been using FN for about 4 months at my new position. The only thing I will say I dislike is that there is no app support on my mobile device and using the browser is a horrible experience on the phone. There have been time & emergencies where I needed to access the platform, and I only had my phone. **What problems is Field Nation solving and how is that benefiting you?** It's solving the problem of being able to get reliable technicians on-site to a location for important projects. ### 42. Allows you to focus on other tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Cris I. | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Field Nation?** The diversity of the technician's availability and their experience levels. I like being able to recruit technicians that are in surrounding areas instead of just close proximity, I like being able to choose based on other's ratings, I also enjoy being able to details the workload and set price structure. **What do you dislike about Field Nation?** You are still dealing with people's personal schedules, timeframes, and having to communicate more often. **What problems is Field Nation solving and how is that benefiting you?** Testing existing network cables, running new network cables, installing network racks, installing patch panels, troubleshooting wall jacks and ports, breaking down computer equipment and reinstalling them. ### 43. A comprehensive system that easily facilitates nationwide contractor work. **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan H. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Field Nation?** It is an easy system to use, that makes it super simple to find techs nation wide. It's search functions work well, and the tech rating systems are invaluable to our company. **What do you dislike about Field Nation?** Sometimes there are occasional glitches with the system, but they are usually resolved quickly. Occasionally it can be difficult to get resolution to issues with bad technicians who did poor work on site, or abandoned site etc. **What problems is Field Nation solving and how is that benefiting you?** Field Nation directly solves our issue of finding a nationwide workforce to visit sites for our clients, and perform work on site. Sustaining a permanent, nation-wide work force is not a viable option for us, so Field Nation is a perfect solution for that. ### 44. Field Nation - simple & thorough **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey S. | Project Fulfillment Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Field Nation?** Field Nation is an easy way to find qualified technicians on short notice anywhere in the country. I love having incremented rating data available to compare technicians with insight on what they do well and in what areas there's room for improvement. It seems like Field Nation has thought of everything a Buyer could need and implemented much user feedback over the years, because there's a "right place" for any type of information and simple ways to clone Work Orders. Support (whether accounting, technical, or advisory) has always been very quick and helpful. **What do you dislike about Field Nation?** Field Nation itself is great. If anything, some Providers/technicians are what can lessen the experience if they're not communicative in the many avenues Field Nation provides. **What problems is Field Nation solving and how is that benefiting you?** When I have hardware issues in the field anywhere in the nation, I can easily hire a Provider to address the issue within a few days (in most cases). The pricing structure options are excellent to help me save costs where I can and be aware of areas where cost is higher. Field Nation also provides Provider ratings so I can ensure a quality tech visits and satisfy client need there. Urgency, cost savings, and quality are all important and serious benefits of using Field Nation over other portals or 3rd party technician coordinators I've used in the past. ### 45. A lifesaver for our customers and our Field Ops **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Field Nation?** Ease of use. Quality of providers. Available and speedy support. **What do you dislike about Field Nation?** I do wish they had a mobile app for the business side. **What problems is Field Nation solving and how is that benefiting you?** Our Field Ops techs have rather large areas. Sometimes it isn't feasible for them to drive 6-8 hours for a repair that takes one hour, or they are already booked for a site visit or install when a customer needs an emergency repair done. Field Nation providers close to the customer can get the job done affordably and quickly. It has helped keep our customers happy and our Field Ops healthy! ### 46. Great Resource for Sourcing Technicians in Remote Locations **Rating:** 4.0/5.0 stars **Reviewed by:** Cinthya C. | Lead Vendor Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Field Nation?** The field nation platform is user friendly. Once you create a post with your work order details, the platform recommends techs that are best suited for your pending dispatch. The platform also allows your company's sourcing team to grade the techs you've worked with and build a set of recommened techs. It is easy to run custom analytic reports. What I appreciate most about field nation is their support team. Should you run into any technical issues or technician excalations on a work order, Field nation's support team works to resolve the problem as quickly as possible. All in all, Field nation is a great resource when it comes to low voltage work, next day requests, and remote locations. **What do you dislike about Field Nation?** The limitations that we have found with Field Nation are when it comes to sourcing for more complicated work orders. Field nation does not have the ability to request 2 technicians for 1 dispatch. They also have a limited selection of technicians that can do electrical work. Lastly, if your team needs to conduct a site survey for your dispatch, the techs on the platform do not always know how to provide a detailed site survey or will sometimes try to pass along their field nation service fees. Field nation works best for tickets that are time and materials, and not quoted work. **What problems is Field Nation solving and how is that benefiting you?** Field nation helps expand our team's coverage area and has allowed us to succesfully source dispatch requests in remote areas. Field nation is a great tool to use for same day or next day dispatch requests, allowing our team to meet our clients' SLA's. ### 47. Great platform to find field technicians for various projects **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel B. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2023 **What do you like best about Field Nation?** Easy to vet technicians prior to selecting them for a job. Easy to create work orders describing step by step on what needs to be done. Support has always been easy to connect with if ever needed. **What do you dislike about Field Nation?** Sometimes technicians don't have the experience you'd think they would once on jobsite after thorough vetting. **What problems is Field Nation solving and how is that benefiting you?** Finding technicians in areas where our company has no availability or no coverage. Allows us to have installations completed much sooner. ### 48. Quick service and very helpful team **Rating:** 5.0/5.0 stars **Reviewed by:** Roze R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Field Nation?** Whenever I contacted field nation they helped me and guided me through. The best part is they also educate us and the technicians on how to use the platform to make work smooth and fast. For example, we can make a talent pool where we can add all the technicians who have worked with us and did the job very nicely, also, we can add a comment in the profile to get a quick review for a particular tech. **What do you dislike about Field Nation?** This is exactly not a dislike but at times they do take longer than usual if we report a problem via FN - this is actually not very helpful in some urgent situations but when we call and inform them this makes it faster but the queue is also busy at times. **What problems is Field Nation solving and how is that benefiting you?** This is not exactly a problem but as mentioned earlier at times they do take longer than usual if we report a problem via FN - this is actually not very helpful in some urgent situations but when we call and inform them this makes it faster but the queue is also busy at times. ### 49. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Tommy G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Field Nation?** We have access to hundreds of technicians nationwide. As a growing MSP, Field Nation provides us the flexibility to provide more on-site support to our clients who are further than we would typically service regularly. We're able to see ratings, certifications, and reviews of the people we are considering working with and it has proven invaluable. **What do you dislike about Field Nation?** It can be difficult to gauge if a project will need extra attention until we're on-site and seeing it. This makes communicating specifics harder and requires more communication. This isn't a fault of Field Nation, however, just of the long-distance contractor situation in general. **What problems is Field Nation solving and how is that benefiting you?** We have several client locations that are more than 100 miles away. Having access to contractors in their areas allows us to have hands-on service provided to these clients without having to spend hours driving. It's also allowing us to build key relationships with experts in specific areas for future contracting work. We have been able to work with some repeat contractors and get a feel for how they operate. After a while, it's almost as though they're working with us as coworkers. ### 50. Working out well so far - higher tech issue rate than advertised **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica L. | AR Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Field Nation?** I like the wide range of techs that we have access to - especially coverage in Canada and Puerto Rico. **What do you dislike about Field Nation?** We've had an issue with a 'Select Tech', which we understood to be a preferred provider. We've also found that the advertised "2% of work orders have issues" has not been applicable to us - we've had a higher problem rate. **What problems is Field Nation solving and how is that benefiting you?** We are installing our IoT Solutions through the Field Nation technicians. Having a wide variety of technicians to choose from in a given area has proved to be very beneficial for our company. ## Field Nation Discussions - [How do you input your insurance information down with ease?](https://www.g2.com/discussions/how-do-you-input-your-insurance-information-down-with-ease) - 2 comments, 1 upvote - [Does Field Nation have technicians everywhere I need work done?](https://www.g2.com/discussions/technicians-where-you-need-them) - 1 comment, 1 upvote - [What kind of support does Field Nation offer?](https://www.g2.com/discussions/field-nation-support) - 1 comment, 1 upvote - [How do I know the technicians on Field Nation are reliable?](https://www.g2.com/discussions/quality-and-reliability-of-technicians-on-field-nation) - 1 comment, 1 upvote - [Is Field Nation risky?](https://www.g2.com/discussions/field-nation-risk-management) - 1 comment, 1 upvote - [View Field Nation pricing details and edition comparison](https://www.g2.com/products/field-nation/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+14%3A13%3A57+-0500&secure%5Bsession_id%5D=e3bbd8e4-f6eb-4ba1-95c1-0b1949cf5a4a&secure%5Btoken%5D=5d89ed775e06311c1ad2b1ab908cb4ec54084498db7d1e3917ed3ed8c2d49b8f&format=llm_user) ## Field Nation Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## Field Nation Features **Platform Basics** - Payment - Project Management - Dashboard **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Generative AI** - AI Text Summarization **Before the Job** - Calendar - Dispatch - Roles - Booking **Platform Performance** - Interoperability - Performance - Monitoring **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **Platform Content** - Contracts - Request Tool - Selection Management - Invoicing Tool - Proposal Tool **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Platform Additional Functionality** - Reporting - Mobility - Portal **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Field Nation Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.4/5.0 (368 reviews) - [Worksuite](https://www.g2.com/products/worksuite/reviews) - 4.4/5.0 (114 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) - 4.1/5.0 (422 reviews)