Field Nation Reviews & Product Details

Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES >> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY >> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS >> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s

Product Website

Seller

Field Nation

Discussions

Field Nation Community

Languages Supported

English

Product Description

Field Nation is a labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation.

Overview by

Kayla Trevino

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Field Nation Integrations

(2)

Verified by Field Nation

Field Nation Media

Field Nation Demo - MarketSmart™ Insights

MarketSmart™ Insights aggregates data from 3 million field service jobs on our platform so you can get pricing and coverage data on-demand. With this information at your fingertips, you can win and fulfill more work, increase margins, and monitor the effectiveness of your pricing strategies.

How it works | Field Nation

Provider Success Score (PSS) for businesses

Official Downloads

(5)

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What’s shaping field service in the second half of 2025

XTIUM, is set to scale with on-demand labor from Field Nation

Featured: The Business Case for On-Demand Labor

G2 reviews are authentic and verified.

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Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

10/23/2025

"Efficient Work Order Routing, But Frustrating work order text-field behavior."

5/5

What do you like best about Field Nation?

I appreciate the feature that allows work orders to be routed to specific ICs after reviewing their work history and ratings. This makes it easier to assign tasks to the most suitable individuals based on their past performance. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

The work order webpage can be frustrating because sometimes, after entering information into the fields, I have to re-enter it again. This issue is especially noticeable in the address section of the work orders, where I often find myself inputting the same details more than once. Review collected by and hosted on G2.com.

David H.

Director

Small-Business (50 or fewer emp.)

7/24/2025

"Field Nation after 6 months of use."

4.5/5

What do you like best about Field Nation?

The interface is simple to use, get timely responses, and overall makes our job easier. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

I owuld like to see Field Nation do more to grade the caliber of technicians. Maybe having tests to show the tech has the knowledge. Maybe have "classes" so the tech can gain knowledge and they all have atleast a unified basic knowledge of things. Review collected by and hosted on G2.com.

Cherise C.

Service Desk Analyst

Mid-Market (51-1000 emp.)

8/16/2025

"Useful businses platform"

5/5

What do you like best about Field Nation?

One of the biggest benefits is how it helps streamline field service work. Instead of spending extra time searching for contractors or handling paperwork, Field Nation keeps all the details in one hub. The app also makes it simple to track projects on the go, which saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

The fees can feel a bit high, especially for smaller projects.

Sometimes there’s a delay in communication between clients and providers. Review collected by and hosted on G2.com.

What problems is Field Nation solving and how is that benefiting you?

With Field Nation, everything is streamlined—job posting, scheduling, communication, and payment are all in one place. This saves me time, reduces stress, and ensures that work gets done more efficiently. It also gives me peace of mind knowing that the technicians are vetted and payments are secure, so I can focus on the actual project instead of chasing down details. Review collected by and hosted on G2.com.

Beth L.

Customer Service Manager

Small-Business (50 or fewer emp.)

7/26/2025

"Field Nation makes it easy to navigate and find providers."

4/5

What do you like best about Field Nation?

FieldNation makes it easy to navigate and see providers, easy to create work orders and communicate with the talent pools. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

We feel like providers aren't honest and are getting positive reviews and not enough users are leaving negative reviews when there is an issue. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/24/2025

"Efficient Scheduling and Tracking"

4/5

What do you like best about Field Nation?

Field Nation has a great setup for scheduling and finding technicians and for tracking work orders. They have really improved the service over the past year. Live agents have been very helpful when I have an issue. I use this platform everyday. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

Sometimes the web site can take a long time when under strain. Review collected by and hosted on G2.com.

Michaela H.

Project Manager

Small-Business (50 or fewer emp.)

2/13/2025

"Networking without the hassle"

4.5/5

What do you like best about Field Nation?

It makes it easy to find a wide range of techs and skill sets and is relatively easy to screen them before you start a job to verify expertise. The prices are pretty competitive as well. It's also easy to develop a pool of providers that you like and know will get the job done well every time. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

When you first start out there are some growing pains. Finding providers that are fully qualified can be a hassle. Review collected by and hosted on G2.com.

Jeremy S.

1st Line IT Service Desk Analyst

Airlines/Aviation

Small-Business (50 or fewer emp.)

8/5/2025

"Easy & Straight Forward"

5/5

What do you like best about Field Nation?

How easy it is to you and its work well for my type of job Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

I have no dislike its a very simple and easy to you Review collected by and hosted on G2.com.

Verified User in Investment Management

Mid-Market (51-1000 emp.)

7/7/2025

"Easy Onboarding and getting started"

4.5/5

What do you like best about Field Nation?

The representative who got us started was very easy to work with. She had all of the answers, or was able to get them very quickly for the company specific issues we encountered. The training on the system was straightforward and our first interactions with them have been extremely gratifying. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

I have not had any negative issues with FN at this time. Review collected by and hosted on G2.com.

Stan .

Project Coordinator

Mid-Market (51-1000 emp.)

2/18/2025

"Great client support."

5/5

What do you like best about Field Nation?

I've used Field Nation on a daily basis for about a year and have found their support staff to be very responsive. I like that their portal has number of different ways to sort and filter when searching for service providers anywhere in the U.S. It allows service providers to upload photos of jobs as they're in progress and when complete. I also like that historical data is saved for completed jobs in case I need to refer back to to it. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

I don't know that it's a downside, but I wish the dispute process was more user-friendly. For instance, the ability to approve payment of the original contracted amount, while placing any additional amounts on-hold for review would allow faster payment to providers. Review collected by and hosted on G2.com.