--- title: Field Nation Reviews meta\_title: 'Field Nation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 408 reviews by the users' company size, role or industry to find out how Field Nation works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 408 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Field Nation Reviews & Product Details Visit Website Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES \>\> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY \>\> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS \>\> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s * * * Product Website Field Nation Seller [Field Nation](https://www.g2.com/sellers/field-nation) Discussions [Field Nation Community](https://www.g2.com/products/field-nation/discuss) Languages Supported English Solution Type All-in-One Overview by Kayla Trevino Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/field-nation/pricing) ![Christy O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christy O.") CO Christy O. Executive Administrative Assistant Small-Business (50 or fewer emp.) 8/5/2025 "Easy to Use and Manage" 5/5 What do you like best about Field Nation? FieldNation Review We use FieldNation on a daily basis, and it has quickly become an essential part of our workflow. As someone still relatively new to the platform, I’ve found it incredibly easy to use—even as a beginner. One of the things I value most is how seamlessly it integrates with our Autotask services, allowing us to manage everything in one centralized, streamlined system. The platform gives us the flexibility to implement anything we need to support our internal processes, which has made day-to-day operations much smoother. Whether we’re posting jobs or locating techs across the globe, FieldNation allows us to move quickly and confidently. Overall, it’s a reliable, user-friendly tool that adapts well to our needs—and I highly recommend it to teams looking to simplify and scale their field service management. Review collected by and hosted on G2.com. What do you dislike about Field Nation? At this time, I can't say there's anything I truly dislike about FieldNation. However, if I could suggest one improvement, it would be allowing super admins to add employees directly—without needing to go through a middleman or customer support—especially when urgent issues arise with logins or third-party integrations like Autotask. When emergency tickets come in, every minute counts, and waiting on support slows things down. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Field Nation helps us solve the challenge of finding qualified, on-demand technicians in virtually any location—fast. This is especially important when we're managing multiple projects or responding to emergency service requests across different regions. The platform streamlines our workflow by integrating with Autotask, which means we can manage tickets, dispatch work, and handle updates all in one place. It’s saved us time, reduced the stress of last-minute scheduling, and allowed us to scale our services more efficiently without sacrificing quality. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jen L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jen L.") JL Jen L. Technical Support Administrator Mid-Market (51-1000 emp.) 8/5/2025 "Field Nation Review" 5/5 What do you like best about Field Nation? Field Nation helps our business find technicians all over the US and Canada to perform repairs on our products. Without this availability, we would not be able to provide such a wide location range to our customers. The platform is used by our company every day and is very user friendly. Customer support is outstanding. Most reported issues are resolved within a day or two. Review collected by and hosted on G2.com. What do you dislike about Field Nation? It is not always easy finding a tech in some rural areas of the US. Some technicians are less experienced and occasionally you have to take a chance that the tech you hire will be professional, knowledgeable and willing to learn how to repair our products from video tutorials provided. Not all providers on Field Nation have these traits and most just need experience, which we are willing to provide. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Field Nation helps us find technical providers all over the US and Canada. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 3/23/2026 "Expedited Service and Trusted Partners Keep Us Focused on Customers" 4.5/5 What do you like best about Field Nation? The expedited service and trusted partners give my team the ability to stay focused on our customers, without needing to travel out into the field. Review collected by and hosted on G2.com. What do you dislike about Field Nation? At times, processing invoices can be confusing, especially when we pay multiple invoices at once. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? We use multiple staff augmentation resources, which helps us keep our G&A expenses lower while still providing reliable field support in our outlier locations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Adam L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam L.") AL Adam L. Senior Technical Consultant Small-Business (50 or fewer emp.) 5/25/2026 "Easy to Use with High-Quality Resources" 5/5 What do you like best about Field Nation? The ease of use and the quality of resources Review collected by and hosted on G2.com. What do you dislike about Field Nation? The platform could be improved from both an aesthetic UI and overall functionality perspective. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Remote resources and flex resources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 2/19/2026 "Easy to Use, Fast Emergency Support with Nationwide Tech Options" 4.5/5 What do you like best about Field Nation? Ease of use and quick access to get emergency support. Large option of techs across the nation. Review collected by and hosted on G2.com. What do you dislike about Field Nation? Some of the technicians can be flaky and can slightly delay projects. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Quickly getting smart hands on site to troubleshoot an issue. Easy to get someone nation wide, we previously had to schedule a flight and go out ourselves to configure networks. This saved us a lot of money and time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lisa N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa N.") LN Lisa N. Support Coordinator/Field Nation Work Order Manager Small-Business (50 or fewer emp.) 10/21/2025 "Highly recommend using Field Nation." 5/5 What do you like best about Field Nation? I like the vast network of available technicians. The system is relatively easy to use, and the templates are easy to understand and create. It works well with our local internal system. Easy to Review collected by and hosted on G2.com. What do you dislike about Field Nation? I don't like the update that changed the providers tab. It's harder to navigate/understand. Very hard to find and write internal notes on Providers. I wish we could message Providers without them requesting an assignment. It would make it easier to start a network of reliable technicians for future use. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Alot more information offered on Providers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian C.") BC Brian C. Vice President Mid-Market (51-1000 emp.) 2/13/2025 "Access quality providers" 5/5 What do you like best about Field Nation? Field Nations has saved me a tremendous amount of time vetting a new contractor in a new city. It's important to me that when a provider is on a job site, they are representing my company. Review collected by and hosted on G2.com. What do you dislike about Field Nation? As a reseller, I'm used to no sales tax when I purchase, and my customers end up paying sales tax 3 times for the same materials. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Field Nation has no biases when disputing a problem, I've a few that I thought could have been better outcome but those are far between. Review collected by and hosted on G2.com. Show More 10/24/2025 Current UserValidated ReviewerSource: G2 invite on behalf of seller MT Maria T. Client Experience Liaison Small-Business (50 or fewer emp.) 8/1/2025 "Great connections and dedicated service" 5/5 What do you like best about Field Nation? While you can work with it by yourself and barely need any contact with their customer service, they will still be available whenever needed. I had not had the need to use it or integrate it with other apps, so I couldn't tell you, but my experience with paying them (and getting my money back if needed) has been more than easy. I can use it on a project or daily basis if needed; it has the option to mark if the request is a "revisit" which can give some context to the technicians as well. In general, I trust it implicitly with my projects and clients when I work remotely. Review collected by and hosted on G2.com. What do you dislike about Field Nation? It has several options that may seem overwhelming at first, but once you read through them, you understand what they are and whether you'll benefit from them or not! Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Whenever mmy technicians are not available for the rare cases of onsite emergencies, I run to Fieldnation sure that it will connect me with skilled technicians in whichever area I need. Basically a marketplace but for freelance IT services. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 10/23/2025 "Efficient Work Order Routing, But Frustrating work order text-field behavior." 5/5 What do you like best about Field Nation? I appreciate the feature that allows work orders to be routed to specific ICs after reviewing their work history and ratings. This makes it easier to assign tasks to the most suitable individuals based on their past performance. Review collected by and hosted on G2.com. What do you dislike about Field Nation? The work order webpage can be frustrating because sometimes, after entering information into the fields, I have to re-enter it again. This issue is especially noticeable in the address section of the work orders, where I often find myself inputting the same details more than once. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? This platform makes it possible to find skilled technicians throughout the US, which enables my company to meet our clients' needs efficiently and with professionalism. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![David H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David H.") DH David H. Director Small-Business (50 or fewer emp.) 7/24/2025 "Field Nation after 6 months of use." 4.5/5 What do you like best about Field Nation? The interface is simple to use, get timely responses, and overall makes our job easier. Review collected by and hosted on G2.com. What do you dislike about Field Nation? I owuld like to see Field Nation do more to grade the caliber of technicians. Maybe having tests to show the tech has the knowledge. Maybe have "classes" so the tech can gain knowledge and they all have atleast a unified basic knowledge of things. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? We have deployed systems across the country but are unable to hire employees in those areas as theres not enough work to sustain them, so having Field Nations we are able to find someone in the area that can do simple tasks which allows us to support our clients better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ## Questions about Field Nation? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Field Nation ](https://www.g2.com/products/field-nation/discussions/new) GU Guest User What is Field Nation used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-field-nation-used-for) ![Diana D T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diana D T.") DT Diana D Tran • Last activity about 4 years ago How do you input your insurance information down with ease? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-input-your-insurance-information-down-with-ease) [ View all Discussions ](https://www.g2.com/products/field-nation/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 12 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/field-nation/pricing) Field Nation Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ecda17b4106bbbc84366b07892e9d65d/worksuite.png "Product Avatar Image") Worksuite 4.4/5(115) [ Compare Now ](https://www.g2.com/compare/field-nation-vs-worksuite) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_00aa6445f6ab6c6096e54e46f4e44d39/adp-workmarket.png "Product Avatar Image") WorkMarket 4.1/5(29) [ Compare Now ](https://www.g2.com/compare/field-nation-vs-adp-workmarket) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c707d2bf2ab3b6167d294920fc5b706/bonsai.png "Product Avatar Image") Bonsai 4.3/5(101) [ Compare Now ](https://www.g2.com/compare/bonsai-vs-field-nation) ##### ##### Field Nation Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Platform Basics Dashboard [ View More Features ](https://www.g2.com/products/field-nation/features) ## Top-Rated Alternatives [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Worksuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Worksuite") Worksuite 4.4/5(115) ](https://www.g2.com/products/worksuite/reviews) [ ![Skedulo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skedulo") Skedulo 4.1/5(422) ](https://www.g2.com/products/skedulo/reviews) [ View All Alternatives ](https://www.g2.com/products/field-nation/competitors/alternatives) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[Freelancer Management Systems](https://www.g2.com/categories/freelancer-management-systems) ##### Explore More [Autodesk Forma vs Procore: which has stronger predictive analytics for construction project management?](https://www.g2.com/discussions/autodesk-forma-vs-procore-which-has-stronger-predictive-analytics-for-construction-project-management)[Best AI assistants for reducing support ticket volumes](https://www.g2.com/discussions/what-are-the-best-ai-assistants-for-reducing-support-ticket-volumes)[What's the top app for managing corporate travel](https://www.g2.com/discussions/what-s-the-top-app-for-managing-corporate-travel) [Top AI-powered platforms for regulatory compliance checks](https://www.g2.com/discussions/what-are-the-top-ai-powered-platforms-for-regulatory-and-compliance-checks)[Best platforms for integrating CDR with SIEM](https://www.g2.com/discussions/what-are-the-best-platforms-for-integrating-cdr-with-siem)[Pros and Cons Details](https://www.g2.com/products/field-nation/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)