I find Field Nation to be a great platform for hiring and managing technicians efficiently for troubleshooting tasks across various locations, such as Walmart stores. I love that it allows us to handle multiple work orders simultaneously, which is crucial for our operations. The ability to set negotiation rates for technicians based on the specific job requirements is incredibly valuable, offering flexibility and potential cost savings. I also appreciate the platform’s wide reach, making it easy to find technicians suited to our specific needs, and the flexibility to set timing for projects, enhancing our scheduling capabilities. Overall, I am pleased with how easy and manageable the interface is; even those with basic technological skills can understand and navigate the options and settings effortlessly. In terms of setup, it was quite straightforward, with account creation and the user interface being simple enough for anyone to grasp quickly. These features collectively ensure our processes run smoothly and efficiently, making Field Nation an indispensable tool in our operations. Review collected by and hosted on G2.com.
Sometimes Field Nation work orders are approved accidentally, and there is no straightforward way to correct these approvals with relevant correction information and charges. This creates an issue that ideally should be addressed with a corrective option. Additionally, there is a lack of notifications for work orders that are overdue by 2 to 3 days, which can cause SLAs to be missed and negatively impact the process of approving work orders and releasing payments. Review collected by and hosted on G2.com.
