ExpenseWire is used to submit and track employee expenses and reimbursement requests, with receipts and supporting documents attached to reports. It helps move expense handling from paper or manual processes into a digital workflow.

What company sizes and industries is ExpenseWire the best fit for?

Positive experiences are represented most strongly in mid-market and enterprise organizations.

Mid-market: organizations with 51–1,000 employees
Enterprise: organizations with more than 1,000 employees

What customer support options does ExpenseWire provide, and how do users find the overall support experience?

ExpenseWire provides chat support. The support experience can be helpful and responsive, though response times are not always quick.

What features or capabilities could make ExpenseWire even more useful?

ExpenseWire could be more useful with a smoother experience for navigating reports and handling receipts, alongside clearer reporting and a more up-to-date interface.

Improve mobile usability and navigation for submitting expenses and receipts.
Make receipt uploads and adding multiple attachments more straightforward.
Make reporting and analytics easier to understand and more useful for tracking spend.
Refresh the interface and clarify the steps for entering and completing expense reports.

G2 reviews are authentic and verified.

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/23/2024

"Does the Job"

3.5/5

What do you like best about ExpenseWire?

Easy to use, not complicated. Combined with our Paychex platform/billing. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

Not a lot of extra features, has some tech issues that pop up frequently. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

2/25/2022

"Best way for simplify my expense reports"

4/5

What do you like best about ExpenseWire?

The configuration level I can do is really great to create my expenses reports. It's a tool that goes beyond my expectations. Besides that, it is a tool for any company. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

The integration with other tools could be a little bit difficult in some scenarios, but with some technical support and guidance, we could accomplish our goals. Review collected by and hosted on G2.com.

Recommendations to others considering ExpenseWire:

If you want a tool that makes accessible the way to create expense reports, this is the one. Review collected by and hosted on G2.com.

What problems is ExpenseWire solving and how is that benefiting you?

Lack of information, waste of time trying to create some manual report, and collaboration issues with some colleagues at this day are easier with expense wire. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

11/16/2021

"Easy to use"

5/5

What do you like best about ExpenseWire?

This is a straightforward platform, and it's easy to manage personal expenses as well as company credit cards. I manage multiple budgets and it's simple to tag an expense to the appropriate line item without having to use multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

I really like the way it functions, it could use a bit of modernizing, the website platform looks a bit dated. Also, uploading receipts could have a better process, you have to complete multiple steps to upload a receipt. I found the app a bit glitchy so I just stick to the website. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

5/19/2022

"Expensewire is very user friendly."

5/5

What do you like best about ExpenseWire?

The part I like best is the tabs are easy to read. It is also easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

What I dislike about it are the many screens. I feel with what little we need to provide it should just be one page. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

David D.

Dental Laboratory Technician

Enterprise (> 1000 emp.)

Updated 12/13/2021

Originally submitted 12/20/2017

"It's easy as it should be"

3.5/5

What do you like best about ExpenseWire?

It only takes a couple minutes after you figure out how to use it Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

It could be easier to find certain expenses Review collected by and hosted on G2.com.

Response from Mieux Williamsen of ExpenseWire

Hi David,

Thank you for your review and your feedback. I'm interested to hear what expenses are difficult to locate. Please feel free to reach out to me with more detail. Here is my email address: mewillia@paychex.com

Thank you!

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Accounting

Mid-Market (51-1000 emp.)

11/9/2021

"Great Product"

4/5

What do you like best about ExpenseWire?

Super easy to use in regards to uploading receipts Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

The phone App was not as user-friendly as the web app was. Review collected by and hosted on G2.com.

G2 IconValidated ReviewerIncentivizedSource: G2 invite

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

7/22/2021

"Expensewire review"

3.5/5

What do you like best about ExpenseWire?

I like that I can submit expense requests easily Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

It seems a tiny bit outdated/confusing. There isn't a lot of order Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

10/23/2019

"Efficient and user-friendly method to handling expenses!"

5/5

What do you like best about ExpenseWire?

After years of an archaic expense/reimbursement system (spreadsheets, no manner in which to provide corresponding receipts, etc.), ExpenseWire came in as a simple and effective solution for our business. With the added ease of an app and the ability to link relevant accounts, team members are able to track their expenses as they go and/or quickly assemble an expense report - saving both time for the team member, as well as the approver! Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

There's nothing really to dislike - the platform itself is fairly straightforward and easy to modify on the backend, if/when necessary. Review collected by and hosted on G2.com.

What problems is ExpenseWire solving and how is that benefiting you?

Our Financial Controller used to receive printed out documents of a team member just listing out their expenses and where it was spent. Receipts didn't need to be provided and he had to then sit there and cut checks for staff. After some time, receipts were then required with every submission, the FC would then have to sit there and verify totals/destinations to corresponding claims on submitted documents. Overall, this has been an incredible time saver and an easy way to disperse funds to staff. Review collected by and hosted on G2.com.

Response from Jenna Kempie of ExpenseWire

Thanks for the fantastic five-star review! We're happy to help make the expense process more efficient for your company.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Mercy J.

IT Support Specialist

Mid-Market (51-1000 emp.)

4/24/2019

"ExpenseWire is Very Affordable"

5/5

What do you like best about ExpenseWire?

ExpenseWire is a great and reliable expense management software that has positively impacted our business. I like to use ExpenseWire because it has an understanding and responsive technical team. Moreover, using this expense management software is fast and easy because it is less complex. ExpenseWire is a powerful tool. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

I hate nothing about this incredible expense management software. ExpenseWire is powerful, easy to install and affordable to run. It is very helpful and convenient to use. Review collected by and hosted on G2.com.

Recommendations to others considering ExpenseWire:

ExpenseWire is an exceptional expense management tool that I can advocate or recommend to other business persons. It will help the prospective customers to handle and control all their expenses in a professional and organized manner. ExpenseWire is affordable. Review collected by and hosted on G2.com.

What problems is ExpenseWire solving and how is that benefiting you?

ExpenseWire has brought a very positive impact to our business. Were it not for ExpenseWire, we could not be able to handle and manage our expenses professionally. With the aid of this tool, we are able to make sure that every coin spent by our team is accounted for. Therefore, ExpenseWire is suitable for us. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Patrick G.

Data Analyst

Mid-Market (51-1000 emp.)

6/3/2019

"ExpenseWire Review"

4.5/5

What do you like best about ExpenseWire?

ExpenseWire is effective and efficient on tracking expense.

It is useful in tracking travel expense as you can book a flight and hotel

Allows you to upload all the receipt and using Artificial Intelligence it groups the receipt accordingly.

The support team is always ready to serve you.

Allows integration with banks and credit cards. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

Sometimes the scanner fails to accept some receipt and thus keeps them hanging. Review collected by and hosted on G2.com.

Recommendations to others considering ExpenseWire:

ExpenseWire is an excellent software as far as tracking expense for a company is concerned thus i would recommend it without fear. Review collected by and hosted on G2.com.

What problems is ExpenseWire solving and how is that benefiting you?

ExpenseWire is useful in tracking and managing the expense of a company. It gives you a wide range of features that are very useful in the management and tracking process. Review collected by and hosted on G2.com.