What is ExpenseWire, and what problem is it built to solve?

ExpenseWire is used to submit and track employee expenses and reimbursement requests, with receipts and supporting documents attached to reports. It helps move expense handling from paper or manual processes into a digital workflow.

What company sizes and industries is ExpenseWire the best fit for?

Positive experiences are represented most strongly in mid-market and enterprise organizations. Mid-market: organizations with 51–1,000 employees Enterprise: organizations with more than 1,000 employees

What customer support options does ExpenseWire provide, and how do users find the overall support experience?

ExpenseWire provides chat support. The support experience can be helpful and responsive, though response times are not always quick.

What features or capabilities could make ExpenseWire even more useful?

ExpenseWire could be more useful with a smoother experience for navigating reports and handling receipts, alongside clearer reporting and a more up-to-date interface. Improve mobile usability and navigation for submitting expenses and receipts. Make receipt uploads and adding multiple attachments more straightforward. Make reporting and analytics easier to understand and more useful for tracking spend. Refresh the interface and clarify the steps for entering and completing expense reports.

The G2 on ExpenseWire

UA

Verified User in Automotive

Enterprise (> 1000 emp.)

1/14/2018

"Easy to use"

4/5

What do you like best about ExpenseWire?

Ease of use/interface is very customer friendly! Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

Time to be reimbursed usually takes a tad longer than I would want. Review collected by and hosted on G2.com.

Response from Mieux Williamsen of ExpenseWire

Thanks for your review!

The reimbursement time could be impacted by approval requirements. I would need further information in order to research this for you. Please send me your business information and I am happy to look into this! My email: mewillia@paychex.com

Validated ReviewerIncentivizedSource: G2 invite

UF

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/14/2017

"Works great"

5/5

What do you like best about ExpenseWire?

Works great! Gets the job done! I use it with all my employees Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

Works great! Nothing to complain about - great product Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

UM

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

10/24/2017

"Standard Expense system"

2.5/5

What do you like best about ExpenseWire?

I like the ability to see status and ability to edit submitted expense reports Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

I dislike manually submitting receipts and the inability to import transactions from multiple credit cards Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

BS

Benjamin S.

Manager of Corporate Initiatives

Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

7/12/2016

"Expense Wire Review"

3.5/5

What do you like best about ExpenseWire?

Easy to add expenses once you get past the initial training phase, excellent record keeping, ability to retrieve old expense reports from the past. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

Clunky interface, confusing process to start adding expenses, old looking user interface, analytics portion is very confusing. Review collected by and hosted on G2.com.

Recommendations to others considering ExpenseWire:

Make sure you put together some pretty solid training and reference material. One thing that made me nervous is for larger expenses and filling out the documents correctly. Also editing can be a pain as I have mistakenly submitted numerous reports for the wrong date only to have to delete them all to update the date again. I have tried to play with the analytical portion but got frustrated and moved on. Review collected by and hosted on G2.com.

What problems is ExpenseWire solving and how is that benefiting you?

Easily submit and tracking of expense reports. Email updates when supervisors approve/deny expense reports are great, ability to keep track of all my expense reports paperless. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

UH

Verified User in Higher Education

Enterprise (> 1000 emp.)

12/16/2016

"Easy to use, well organized tool"

4/5

What do you like best about ExpenseWire?

Well organized tool to use, correctly scrapes information and classifies it for future reference Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

No complaints at this time, I sometimes wish it worked quicker Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/21/2016

"Quite Happy"

3/5

What do you like best about ExpenseWire?

Ease of use; transportability; simple to learn Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

sometimes difficult to maintain; did not use all features Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

UM

Verified User in Medical Devices

Enterprise (> 1000 emp.)

7/28/2016

"Expense report submissions"

4.5/5

What do you like best about ExpenseWire?

Easy to submit new items and track money paid and received for work purposes Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

It doesn't allow you to open expense reports that have been paid out. Sometimes I'd like to review the dates and activities I submitted in the past. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

UM

Verified User in Medical Devices

Enterprise (> 1000 emp.)

7/5/2016

"Expensewire Review"

3.5/5

What do you like best about ExpenseWire?

Straight forward expense software with fast learning curve. I like the history feature to look back on previous expenses. I like the fact that it incorporates company rules on spending and checks against them. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

Seems like it could be a bit more automated. Perhaps patterning your typical expenses and prompting for Uber expenses, Parking Expenses, Flights etc? If it has a robust reporting feature I am not aware of it (e.g, how much I spend on flights...) Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

UC

Verified User in Computer Software

Enterprise (> 1000 emp.)

7/23/2016

"Synchronised system with business credit card"

4/5

What do you like best about ExpenseWire?

Synced to business credit card

Easy to enter other cash charges

Easy to split charges into multiple categories Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

Time to link credit card updates to the system (lagged a few days but sometimes was significantly more) Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

UF

Verified User in Financial Services

Enterprise (> 1000 emp.)

5/26/2016

"I use expense wire for departmental and travel expenses."

4.5/5

What do you like best about ExpenseWire?

Expense wire is easy to use including uploading of receipts, approvals, etc. Review collected by and hosted on G2.com.

What do you dislike about ExpenseWire?

Expense wire does what it is supposed to do. I can't think of anything I dislike about the product. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

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What is ExpenseWire, and what problem is it built to solve?

What company sizes and industries is ExpenseWire the best fit for?

What customer support options does ExpenseWire provide, and how do users find the overall support experience?

What features or capabilities could make ExpenseWire even more useful?

ExpenseWire Reviews (51)

ExpenseWire Reviews (51)

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