# Expandi.io Reviews
**Vendor:** Expandi.io  
**Category:** [Lead Capture Software](https://www.g2.com/categories/lead-capture)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 146
## About Expandi.io
Expandi is a LinkedIn automation tool that enables you to outreach leads most safely using an omnichannel approach. With Expandi, you don’t have to be a LinkedIn expert to get results and supercharge your LinkedIn outreach game. Contact your prospects on LinkedIn or by Email via smart, automated sequences. Launch your first campaign in 15 minutes and see results in 24 hours. Our mission is to become the safest, smartest way to do omnichannel outreach for your business. With market-leading features such as: • Smart campaign builder: with actions like endorsing the leads and following their company page. • LinkedIn event capabilities include inviting your network to join your event or messaging anyone who has attended the event you are hosting. • Integration with Hyperise: the ability to send personalized images and gifs to stand out on LinkedIn. • ... and so much more Are you interested in finding out more? Visit our website, or contact support@expandi.io to start your free trial.



## Expandi.io Pros & Cons
**What users like:**

- Users commend the **exceptional customer support** of Expandi.io, highlighting responsive and proactive assistance from the team. (21 reviews)
- Users praise the **exceptional customer service** of Expandi.io, noting helpful support and timely assistance. (12 reviews)
- Users find Expandi.io **easy to use** , appreciating its straightforward setup and excellent customer support throughout their experience. (9 reviews)
- Users love the **automation capabilities** of Expandi.io, which streamline repetitive tasks and enhance productivity effortlessly. (6 reviews)
- Users appreciate the **seamless LinkedIn integration** of Expandi.io, enhancing usability and overall marketing effectiveness. (5 reviews)
- Easy Setup (4 reviews)
- Intuitive (3 reviews)
- Users enjoy the **24/7 lead generation** support from Expandi.io, providing qualitative leads and saving time on LinkedIn. (3 reviews)
- Integrations (2 reviews)
- Navigation Ease (2 reviews)

**What users dislike:**

- Users report **technical issues** with Expandi.io, including slow response times and downtime affecting campaigns significantly. (6 reviews)
- Users experience significant **delays** in support responses, leading to frustration and unresolved issues with Expandi.io. (5 reviews)
- Users find the **campaign creation process complex** , expressing a need for more user-friendly setup options. (2 reviews)
- Users express frustration with **credit limitations** impacting access to the tool, affecting overall usability and trial experience. (2 reviews)
- Users face **integration issues** with Expandi.io, particularly when linking CRM and HubSpot, leading to significant errors. (2 reviews)
- Users experience significant **lead management issues** with Expandi.io, impacting effectiveness and making the tool less valuable. (2 reviews)
- Users find the onboarding process **a bit complex** , and suggest more guidance would enhance the experience. (2 reviews)
- Poor Design (2 reviews)
- Data Accuracy (1 reviews)
- Lack of Guidance (1 reviews)

## Expandi.io Reviews
  ### 1. Great LinkedIn marketing tool for helping to grow my network and communicate with my connections

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob G. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Expandi.io?**

Easy to use.  Building marketing campaigns with conditional process flow is easy and intuitive. The ability to build a list of contacts to market to using a LinkedIn URL is great.  I think one of the best parts is the chat support feature...anytime I have a question or issue I get prompt responses that are usually spot-on.

**What do you dislike about Expandi.io?**

Would be great to be able to click on the various segments of the dashboard and drill down to a detailed list of contacts, instead of having to go to the campaign screen and doing it from there.

**What problems is Expandi.io solving and how is that benefiting you?**

Automates a process I was initially performing manually.  This allows me to expand my marketing reach while still having time to handle other issues that arise in a start-up.

  ### 2. Neville was incredible!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Expandi.io?**

I do not use it enough because it can be so damn confusing, and every time you ask for help, you get 3 pages of directions instead of hands-on help.

**What do you dislike about Expandi.io?**

NO REAL CUSTOMER SERVICE UNLESS YOU BEG FOR IT. IT TAKES WEEKS FOR ANYONE TO HELP.

**What problems is Expandi.io solving and how is that benefiting you?**

Sequencing emails.... I trarget my only people for the most part.

  ### 3. Expandi has been just great for this Newbie!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ati Y. | Executive Wellness Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about Expandi.io?**

What I need to do seems quite clear cut, that is real nice. EVEN MORESO, Expandi people reach out to offer help if questions. Then if you need help, they can really help and stick right with you til you're good .  You know you are talking w a human and they know exactly what to tell you.  Thanks so much, Arturo and Ibrahim!!!

**What do you dislike about Expandi.io?**

There's always something I suppose. Can't think of it right now 😊

**What problems is Expandi.io solving and how is that benefiting you?**

Moving leads from LI to my campaigns. Organizing leads for reuse. There's more.

  ### 4. Unexpected Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about Expandi.io?**

They've been changing the UI at Expandi, making it more user-friendly + the support team is very friendly and helpful, they are there anytime you need them. My experience has been unexpected as I'm fully attached to the tool. Thank you to Expandi team!

**What do you dislike about Expandi.io?**

Just that sometimes it takes time to sync the real stats

**What problems is Expandi.io solving and how is that benefiting you?**

Expandi is saving me time to manually catch up with people over LinkedIn which gives me more time to put more effort into business development than just sit and send connection requests

  ### 5. Support is lightning fast even during weekends

**Rating:** 4.5/5.0 stars

**Reviewed by:** Satja L. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2024

**What do you like best about Expandi.io?**

Great tool, allows me to do so many things, boosting sales and saving hours... Customer support is great, today they are answering on Saturday.

**What do you dislike about Expandi.io?**

Some missing options, like filtering by country within expandi (not through search)

**What problems is Expandi.io solving and how is that benefiting you?**

Outreaching and following up on potential leads in Expandi. Easily distribute targeted content to our LinkedIn networks

  ### 6. Great LinkedIn automation,but that's not the best part.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Expandi.io?**

At a time companies are trying to cut cost, implement artificial intelligence and maximize their profits, Expandi.io has taken a more personal approach. 

After signing up for the service, I've had many questions about how to implement my campaigns, manage my contacts, and maximize my outreach. 

At every turn, customer service has been there to clearly explain, provide resources, reviews of my account, an expert help to make the process easier. 

While you might expect that a company that specializes in LinkedIn automation has also automated its customer service, this is not the case. Instead, they have invested money in an expert team of technical and customer support representatives who patiently help you negate any questions you might have.

I tried a lot of other services, I've canceled a lot of other services, I'm going to stick with Expandi as it has already paid for itself by helping me generating business, keep in touch with my contacts, and share my passion for my work. 

If you are trying to choose, don't make the same mistakes I did — save yourself some time and start here. You don't need a consultant that will charge you $10,000. You don't need to pay $250 a month… Give this a try. You won't regret it.

**What do you dislike about Expandi.io?**

I would love them the add a service like Lempod. Seems like it would be an easy integration with their current customer base.

**What problems is Expandi.io solving and how is that benefiting you?**

Keeping up with Linkedin can be tough, especially as a small business owner. Expandi helps me to automate the tedious tasks while giving me the flexibility to respond personally at every turn.

  ### 7. great platform and super helpful team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2024

**What do you like best about Expandi.io?**

efficiency, easy to use, great team and options

**What do you dislike about Expandi.io?**

nothing really, I like it and don't dislike nithing

**What problems is Expandi.io solving and how is that benefiting you?**

reaching the right people

  ### 8. Excellent Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Muhammad Shahid R. | Chief Financial Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Expandi.io?**

Support has been excellent. I am new to the platform and have a lot of questions. I have been given quick and detailed replies by the support, especially Domantas.

**What do you dislike about Expandi.io?**

A little slow at times in loading pages.

**What problems is Expandi.io solving and how is that benefiting you?**

Automation makes it a lot easy to scale to large numbers

  ### 9. unknown

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Expandi.io?**

security, reliability, different types of campaigns, good support

**What do you dislike about Expandi.io?**

There are some bugs sometimes. Sometimes, you carried out updates, and the service was down for a very long time.

**What problems is Expandi.io solving and how is that benefiting you?**

to save my time

  ### 10. Expandi es great to prospect and to scrape leads from posts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge I. | Miembro, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Expandi.io?**

Scraping leads and saving hours in Linkedin. Specilly creating campaings. Ibrahim is the best support Expandi has and always has the best answer you can find.

**What do you dislike about Expandi.io?**

You are not able to Scrape followers from other companies. that is the only issue i find with

**What problems is Expandi.io solving and how is that benefiting you?**

Lead generation, profile visits, conection requests, everything that the tool offers i am using it. its the best tool that a linkedin expert can have

  ### 11. Expand your reach with Expandi

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Expandi.io?**

Great for leveraging my outreach efforts

**What do you dislike about Expandi.io?**

i havent experienced any shortfalls in Expandi

**What problems is Expandi.io solving and how is that benefiting you?**

Making my outreach Scalable.

  ### 12. I am delighted!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alfredo M. | Gerente Comercial, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2024

**What do you like best about Expandi.io?**

Ease of use, intuitive. Great customer support to fix quickly any issues

**What do you dislike about Expandi.io?**

I had no issues with the usage. Maybe I did not understood very well how to use it at the beggining, but the service support lead me easily to get my goals

**What problems is Expandi.io solving and how is that benefiting you?**

The need to have more sales prospects in a easy and quick way

  ### 13. Great support call with Domantas

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Expandi.io?**

So far, only 2 months in, I can only say that their support is excellent.
They also provide tons of blog articles and "help" pages.
The platform seem quite intuative and user-friendly.

**What do you dislike about Expandi.io?**

Last month it was down for several days, then my campaigns crashed.

**What problems is Expandi.io solving and how is that benefiting you?**

lead generation

  ### 14. Customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Expandi.io?**

Patricija and Viktor where crushing customer support. I asked way to many questions and took up a too much of their time. They answered everything perfectly and timely. Respect

**What do you dislike about Expandi.io?**

UI and UX can use improvement like all outreach tools

**What problems is Expandi.io solving and how is that benefiting you?**

Outreach and lead generation

  ### 15. Great tool for automated Linkedin outreach, love the export and tags feature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Expandi.io?**

- Top Customer Support (Thanks Domantas! Keep up the awesome work man!)
- Custom tags and export csv feature (this allows to log contacts in bulk to HubSpot with proper statuses; also export from Sales Nav allows to work on messages personalisation)
- Different campaign options (Messenger, Connector, Event Invite)
- Ability to see campaign statistics
- Clear stats on progress/tasks

**What do you dislike about Expandi.io?**

- Lags
- Difficulties recovering campaign if deleted
- Could add more dynamic placeholders for personalising messages
- Lack of Integration with HubSpot, need to go through it manually/semi-manually

**What problems is Expandi.io solving and how is that benefiting you?**

Managing multiple accounts in scope of contacting leads; automating Linkedin outreach

  ### 16. Works exactly as advertised!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacob M. | SDR, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Expandi.io?**

Amazing support team - shoutout to Domantas!!
Great automation for LinkedIn :)
Easy UX 
Constant webinars to learn
Tons of new features always being added

**What do you dislike about Expandi.io?**

Email outreach is very limited - cannot see if lead booked a meeting on a calendar to trigger enrollment - if they had this I would use it for email as well ...

**What problems is Expandi.io solving and how is that benefiting you?**

Automation + Generating meetings

  ### 17. Impressive Linkedin Automation for B2B Lead Generation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marta K. | marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Expandi.io?**

One of the standout features of Expandi is its ability to facilitate highly personalized outreach. Users can tailor their messages with placeholders for crucial prospect information such as name, company, and other pertinent details. This level of personalization, even at scale, enables my team to establish authentic connections with leads, ultimately leading to increased response rates.
While Expandi boasts a user-friendly interface, there's a slight learning curve, particularly for individuals new to cold outreach automation. Users might require some time to fully grasp and optimize all the features effectively. To address this, comprehensive training materials or tutorials could enhance the onboarding experience and expedite users' proficiency in utilizing the platform.

**What do you dislike about Expandi.io?**

Expandi is easy to use, but if you're new to outreach automation, it might take a bit of time to get the hang of it. Some users may need a little time to understand and use all its features well. Having clear training materials or tutorials could help with this, we often use video tutorials, emails, articles - so I'd recommend investing at least some time for learning because you will find more insights there and really nice features.

**What problems is Expandi.io solving and how is that benefiting you?**

Expandi helps with common challenges in B2B lead generation on LinkedIn. It makes it easier to connect with people, automates some tasks, and provides insights through analytics. By simplifying outreach, Expandi helps my businesses grow more efficiently, so I'd recommend this tool.

  ### 18. Terrible customer service - agency

**Rating:** 0.0/5.0 stars

**Reviewed by:** Freddy A. | CEO agency owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about Expandi.io?**

I am an agency owner, expandi has not resolved problem in over 100 weeks. The payment portal for month to month does not work. 

Absolutely terrible customer service. You have to fight hard to get them to even respond. 

Finance team is never available

**What do you dislike about Expandi.io?**

Terrible service. Unable to onboard clients

**What problems is Expandi.io solving and how is that benefiting you?**

LinkedIn automation

  ### 19. Solid Boost to My LinkedIn Marketing in Just a Few Weeks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Halyna P. | Integrated Marketing Communications Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Expandi.io?**

Expandi has really stepped up my LinkedIn sales game in a short span of time. The cool thing about it is the variety of campaigns you can run. It lets you get creative and engage with leads in different ways.

**What do you dislike about Expandi.io?**

As for the downsides, there's not much to complain about with Expandi. The cost might be a bit much for some, but considering what you get, it's a fair deal.

**What problems is Expandi.io solving and how is that benefiting you?**

Expandi is helping me shoot out personalized messages to leads, and that's translating to way more engagement and responses. Ultimately, it's making it a lot easier for me to book more appointments. Mobile connector campaign is a huge advantage.

  ### 20. User friendly and good customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy S. | Executive Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Expandi.io?**

I can usually receive technical assistance in real-time.

**What do you dislike about Expandi.io?**

Issues with some LinkedIn 
connectivity.

**What problems is Expandi.io solving and how is that benefiting you?**

Allows me to outreach consistently, improving my lead volume.

  ### 21. Automagically Awesome

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Expandi.io?**

It's like having an assistant who works 24/7 and gives you qualitive leads to work with. I like that its user friendly, fast replies of customer support and other department such as finance.

**What do you dislike about Expandi.io?**

My CEO asked me about cost per lead, and not sure how if its possible to really get such detailed statistics

**What problems is Expandi.io solving and how is that benefiting you?**

building linkedIn profile gradually, follow up on leads

  ### 22. Best LinkedIn Sales Automation Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** 🌳 Daniel H. | AI & Software Consultant (TUM Venture Labs), Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Expandi.io?**

Profile Viewer Automation is a life hack when it comes to contacting warm inbound leads automatically!

**What do you dislike about Expandi.io?**

Nothing, except: Connecting LinkedIn if you have already connected it before

**What problems is Expandi.io solving and how is that benefiting you?**

Manual outreach can be completely automated

  ### 23. Expandi Empowers Our Digital Agency to Reach New Heights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hanna B. | Head of Sales Department, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about Expandi.io?**

As a Head of Sales I'm focusing on team management, ROI and overall efficiency.  The platform offers open access to various features and accounts, facilitating seamless collaboration and transparency within our team. We can easily assign tasks, track progress, and share insights, leading to better coordination and improved efficiency across the board. 

Besides that Expandi changed the way we identify and engage with our target audience. The platform offers a wealth of features that have empowered us to scrape high-value audiences with precision and ease. By leveraging Expandi we can identify prospects based on specific criteria. This enhanced targeting has enabled us to tailor our messaging, ensuring that our outreach efforts are personalized and resonate with our audience. As a result, we have witnessed a significant increase in engagement and conversions, with much better reply rates.

**What do you dislike about Expandi.io?**

Can't complain. Really like the product and customer success team.

**What problems is Expandi.io solving and how is that benefiting you?**

Since integrating Expandi into our sales workflow, we have witnessed a remarkable transformation in our ROI, time management, audience targeting capabilities, and overall sales performance.

  ### 24. Empower Your LinkedIn Campaigns with Ease and Precision

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gaetano C. | Product Strategy Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2023

**What do you like best about Expandi.io?**

One of the things I appreciated the most is the wide range of features and capabilities that Expandi offers. With this software, our team was able to create highly personalized and effective messages incredibly easily, thanks to the highly customizable templates available. I was pleasantly surprised by the quality of support provided by the Expandi team. They shared valuable tips and strategies with us on how to achieve the best results in LinkedIn sales. Additionally, the integration with Hyperise allowed us to enrich our communications with personalized images, making our campaigns even more engaging.

**What do you dislike about Expandi.io?**

Firstly, I noticed a lack of detailed manuals and descriptions for some of the software's functions and features, which can be a bit frustrating for those looking for comprehensive guidance. Moreover, it took me some time to get used to the design and interface of Expandi, which are not particularly intuitive. I would have preferred smoother navigation and a more user-friendly learning curve. Another limitation is the lack of direct integration with HubSpot and the absence of email scraping functionality.

**What problems is Expandi.io solving and how is that benefiting you?**

Expandi.io is solving several problems that are benefiting us in our LinkedIn campaigns. Firstly, it automates various time-consuming tasks involved in social selling, such as sending connection requests, personalized messages, and follow-ups. This automation saves us a significant amount of time and effort, allowing us to focus on other important aspects of our business.

Secondly, Expandi.io helps us personalize our outreach at scale. With its highly customizable templates and message personalization features, we can tailor our communications to individual prospects, making our approach more relevant and engaging. This level of personalization has significantly improved our response rates and engagement on LinkedIn.

Another problem that Expandi.io addresses is the need for efficient campaign management. It provides a centralized platform where we can manage and track our LinkedIn campaigns, monitor the performance of our messages, and analyze key metrics. This enables us to make data-driven decisions and optimize our campaigns for better results.

Overall, Expandi.io's automation capabilities, personalized outreach, campaign management features, and integration options have solved various challenges we faced in our LinkedIn campaigns. By streamlining our processes, increasing personalization, and providing valuable insights, Expandi.io has greatly benefited us in achieving our LinkedIn marketing goals.

  ### 25. Absolutely Trash Customer Service - no help at all

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Expandi.io?**

What could be a good platform - at times - is not supported at all.  Basic questions about why the system is responding a certain way cannot be answered.  There is ZERO customer service.

**What do you dislike about Expandi.io?**

Basic questions about why the system is responding a certain way cannot be answered.  There is ZERO customer service.  We've had an issue open 3 weeks now - basic issue - and there is no help out all. We can't even get into our own system?   And their "customer service" - seems to be some outsourced person who can't get access to their internal group.

**What problems is Expandi.io solving and how is that benefiting you?**

NONE - because it doesn't work.

  ### 26. Helpfull customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about Expandi.io?**

It helps you to keep track on everything and automate your outgoing messages.

**What do you dislike about Expandi.io?**

The connection between LinkedIn and Expandi is a little difficult when you're not using a Proxy.

**What problems is Expandi.io solving and how is that benefiting you?**

It helps automating a lot. We are not doing the copy and paste stuff anymore, we can focus on our core-business now

  ### 27. A lot to offer for the price and fantastic customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elia A. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Expandi.io?**

Being a complete novice to their SaaS, their customer service (especially Artur!) have been incredibly helpful in getting me over the setup hump. There's a lot of features for the money and I'm very happy with it so far.

**What do you dislike about Expandi.io?**

Some parts of the UX are not the clearest, though to be fair this is my first time using a cold outreach SaaS and I'm sure at least some of that confusion is my own doing. Overall though the help docs did a lot to bridge the gap, as did customer service.

One thing that could be cleaned up are their dynamic placeholders within the actual text of the messages -- the IF/THEN code inserted into the copy makes it a little difficult to ensure you're cleanly replacing everything you intend to while keeping spacing, grammar, etc intact.

**What problems is Expandi.io solving and how is that benefiting you?**

I'm using it with VAs to perform cold outreach via LinkedIn and so far it's doing a great job.

  ### 28. Unleashing the Full Potential of LinkedIn Engagement and Lead Generation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valeriia K. | Chief Business Development Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Expandi.io?**

I like remarkable adaptability within the dynamic landscape of LinkedIn and social selling. Having explored various LinkedIn engagement tools prior to Expandi, this platform improved my approach, and I haven't looked back since.

**What do you dislike about Expandi.io?**

Nothing specific that I find displeasing about Expandi. Any concerns I have are more generalized, related to LinkedIn engagement as a whole, and are thus applicable to all similar tools.

**What problems is Expandi.io solving and how is that benefiting you?**

Expandi tackles a crucial challenge we face: utilizing LinkedIn as an integral part of our outreach strategy. The platform maximizes the potential of LinkedIn's rich dataset, offering an extensive array of tools for identifying, filtering, and extracting prospects seamlessly. This feature is particularly valuable as it streamlines the process of automating outreach.

  ### 29. Expandi is a game-changing lead generation tool for agencies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana G. | Marketing  Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about Expandi.io?**

It has been a game-changer for my agency. With Expandi, I was able to simplify the setup and management process with new roles and permissions, which has been a huge relief for me. One of the best features of Expandi is its ability to work with a team and monitor campaign performance. This feature has made it easy for me to manage my team and track progress, saving me a lot of time. The integration with our CRM has been particularly helpful too. The history feature of Expandi has also been beneficial in helping me keep track of the progress of our campaigns. Overall, Expandi offers a variety of useful features at a good price, making it the best platform I've tried so far.

**What do you dislike about Expandi.io?**

I don't have any complaints, Expandi is a great tool.

**What problems is Expandi.io solving and how is that benefiting you?**

I was looking for a tool that could simplify our lead generation process for a big team.

  ### 30. Worst product I have ever used

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Expandi.io?**

There is nothing to like. Campaigns simply don't work, tons of bugs. No refund policy. If you cancel your subscription you immediately lose access to your account. 
I have had my campaigns just stuck at a point, the customer support is clueless and makes up BS on the fly.

**What do you dislike about Expandi.io?**

Terrible software, won't ever recommend it to anyone.

**What problems is Expandi.io solving and how is that benefiting you?**

On paper, expandi is a Linkedin automation tool that is supposed to automate B2B lead gen for businesses. Its a terrible product and its not benefitting me at all.

  ### 31. Awesome Support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teodora C. | Director Of Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about Expandi.io?**

The best best thing about Expandi is how helpful their support team is. Very responsive and giving clear answers and instructions when help is required.

The tool is great for automating your Linkedin outreach and messaging sequences. You can tag and filter all the searched leads

**What do you dislike about Expandi.io?**

For me the feature that can be improved is the filtering, I'd like to be able to have more control over it and actually separate the searched contacts by tags. 

As well as be able to automatically tag a person after a certain kind of message was sent through the automated sequence of messages.

**What problems is Expandi.io solving and how is that benefiting you?**

Automation of campaigns

  ### 32. Love Expandi and Love their Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sue D. | President & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Expandi.io?**

We used Expandi before and really liked it, but decided to try Skylead for a different venture.   We never could get connected, nor was Skylead interested in helping us.    We wasted a week.   With Expandi, we had connection issues also, but wth their fantastic chat support solved the problem the first day and are now up and productive.   Also really love their academy.   Top rate.

**What do you dislike about Expandi.io?**

Wish they connected had an email finder and verification.

**What problems is Expandi.io solving and how is that benefiting you?**

Getting leads from LinkedIn.

  ### 33. Brilliant Solution for Lead Generation and Hiring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ekaterina K. | Partner manager , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Expandi.io?**

The tool boasts extensive features, allowing seamless execution of any omnichannel strategy tailored to our company's specific requirements. Its noteworthy safety measures provide peace of mind against potential account suspensions.

**What do you dislike about Expandi.io?**

While the current user experience and interface could use some refinement, it's worth mentioning that the Expandi team is actively addressing this aspect. I think Expandi has a great future.

**What problems is Expandi.io solving and how is that benefiting you?**

By automating tasks such as sending connection requests, message sequences, endorsements, and interactions on LinkedIn, Expandi profoundly economizes the time previously spent on these activities. This translates to significant time savings, enhancing efficiency and productivity.

  ### 34. Ideal for marketing teams that want to master Linkedin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna P. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Expandi.io?**

It's easy to set up campaigns. Our objective was to identify the most effective outreach strategy on LinkedIn. We tested different campaign types and messages.

**What do you dislike about Expandi.io?**

Currently, I do not have any complaints.

**What problems is Expandi.io solving and how is that benefiting you?**

Finding new clients and growing our following on Linkedin. Spending less time on manual work and more on messaging.

  ### 35. Efficient LinkedIn Prospecting Made Easy with Expandi's Powerful Campaign Builder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Максим . | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Expandi.io?**

Expandi has become my preferred tool for LinkedIn prospecting, delivering effective results. The standout feature is its campaign builder, allowing for a customized approach that truly makes a difference. It offers an excellent automated workflow for LinkedIn prospecting.

**What do you dislike about Expandi.io?**

Adding the account posed some challenges, but investing a few minutes in the process proved to be worthwhile in the end.

**What problems is Expandi.io solving and how is that benefiting you?**

LinkedIn prospecting, lead generation - B2B segment

  ### 36. Not the most obvious of user interface but customer service is good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about Expandi.io?**

The customer service is excellent. The chat can be a little slow but once you get through, it's great.  I've even had a 30 minute zoom call when i've really got lost and it's been super helpful

**What do you dislike about Expandi.io?**

It gets gummed up and it's difficult to work out why

**What problems is Expandi.io solving and how is that benefiting you?**

Automated lead generation

  ### 37. Cost-efficient LinkedIn automation solution that can help many teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Expandi.io?**

Effectiveness of Expandi in our outbound efforts and the additional value it provides for our product marketing team.

**What do you dislike about Expandi.io?**

We've been using Expandi for more than 6 months and did not find any significant drawbacks

**What problems is Expandi.io solving and how is that benefiting you?**

As a SDR team lead,  I was on the hunt for a tool to assist with our outbound efforts. After testing multiple solutions, Expandi quickly stood out as the best option. Not only did it prove to be more effective than the other tools we tested, but it also provided additional value for our Product marketing team. We were able to A/B test messaging and positioning to update our buyer persona. As a B2B company, advertising can be costly, but Expandi proved to be a cost-effective solution that not only helped with sales but also with our product management and marketing goals.

  ### 38. The Most Comprehensive LinkedIn Automation Tool on The Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Expandi.io?**

This tool takes 10s of hours off of my work week by elminating time-consuming, repetitive outreach tasks and ensuring that my follow ups always go out on time. They always stay on top of product development and deeply understand the changing landscape of LinkedIn as a platform. They go out of their way to keep in contact and provide in-depth tutorials for their platform.

The integrated inbox is crucial to my lead management, it's so comprehensive that I no longer need a CRM tool to manage leads. If my clients prefer to use a CRM, I integrate it with Expandi. Simple as that!

**What do you dislike about Expandi.io?**

Sometimes, the platform can be a little slow to respond to clicks.

**What problems is Expandi.io solving and how is that benefiting you?**

Lead generation, network expansion, automation on the highest level for engaging with prospects. I am far more productive with this tool than any other I have ever used in my agency for lead generation, and I implement it to carry out thousands of tasks per month for my clients. It is a huge value add to any sales professional, recruiter, or decision-maker looking to connect with other businesses.

  ### 39. Enjoyable and incredibly supportive experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about Expandi.io?**

Ease of use and support from the team, whether its to do with the platform support or invoicing my customer success maanger is only a few clicks away.  Our CSM, Leike is particularly supportive and always open to working through challenges we present.

**What do you dislike about Expandi.io?**

As a whitelabel solution partner I would like the help section to be whitelabelled also, therefore I would not have to replicate the documentation onto our branding.

**What problems is Expandi.io solving and how is that benefiting you?**

Expandi is providing B2B sales automation that supports our cold outreach strategy, providing a level of efficiency to help scale our approach.  It allows us to manage multiple clients and users within each client meaning we can provide a self service, done it for you or with you approach.

  ### 40. This has Supercharged My Linkedin Marketing in less than a month!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Expandi.io?**

I like the various types of campaigns that you can run with Expandi. You can build custom campaigns that really allow you to interact with leads in unique ways.

**What do you dislike about Expandi.io?**

There really isn't anything that I dislike about Expandi. The cost could be an issue for some, but I think it is fairly priced for the feature-set.

**What problems is Expandi.io solving and how is that benefiting you?**

Expandi is allowing me to send personalized messages to leads which is leading to much higher engagement and response rates which is helping me book more appointments.

  ### 41. Pick a tool that works, Expandi just does not.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Pavels S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Expandi.io?**

If all the features Expandi claims to have were available and worked properly, it truly would be an awesome tool. So I liked most their promises, which sadly were not fulfilled.

**What do you dislike about Expandi.io?**

The homepage says it's "reliable" but it's not. The campaign just gets stuck and does not work, the support can't help and doesn't even know why the issue appeared. If you pay in full for the subscription and you stop it mid-billing period to avoid automatic payment and continuing the subscription to the next billing period, the tool just hides all your campaigns data and stops them. So essentially you don't get what you paid for, while the billing period you paid for is still in progress. 

The documentation seems fine at the first glance, but when you start to really use the tool and it's features, you will learn that a lot of details are not described, support does not know the details too, and the worst part- the support will not even try to understand your request and issue, but instead will throw the docs links to you which do not help and sometimes are not even relevant to your request. That's when you are a paid plan user and pay 99$ a month.

Many important features do not work properly or do not work at all. Setting the use of variables is a nightmare even if you follow the docs, condition blocks can just make campaign leads stuck and not move further to any branch, in other words your campaign will not be working at all.

**What problems is Expandi.io solving and how is that benefiting you?**

Does not solve any problems, only claims it will do. You can try using the tool for email outreach or LinkedIn messaging, but if you actually make a complex campaign that uses many features, chances are high it will not work at all and support will not help you.

  ### 42. Fantastic tool to scale your business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about Expandi.io?**

Expandi truly helps any company find ideal audiences online and connect with them that other tools can't offer.

Their support team is unmatched. Highly recommend to all!

**What do you dislike about Expandi.io?**

Not many downsides. When the platform goes down, the support/dev team work day and night to ensure it's fixed. Highly recommended.

They also use the bulletin board to implement ideas from their customers into the software.

**What problems is Expandi.io solving and how is that benefiting you?**

Allows us to reach the right customers at scale without any hiccups with the software. We become 10x more productive using Expandi than any other platform. We've doubled our growth during that time.

  ### 43. Excellent tool for Maximizing LinkedIn Outreach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike B. | Physician Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about Expandi.io?**

Very easy to set up. I was able to have a rather elaborate outreach campaign created within about 30 minutes and I was confident that everything would work well.  I like the stats and follow-up.  It does make networking and business outreach easy for someone without the time to do it manually.

**What do you dislike about Expandi.io?**

I have found that a few features are not located in prominent locations, or the settings are not explained for how they will impact the campaign. I also think there could be better guidance on what numbers to use for each campaign setting.  The help desk is useful, but not immediate, sometimes waiting 10-45 minutes for answers.

**What problems is Expandi.io solving and how is that benefiting you?**

Expandi has helped me automate my LinkedIn cold outreach and message with people without having to manually follow-up.  It also has protected me from exceeding certain LinkedIn policies.  It really has made my networking more robust.

  ### 44. Expandi is a great and user-friendly product for LinkedIn outreach and event invitations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aleksandra K. | Public Relations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Expandi.io?**

I’ve been thoroughly impressed with the software's ability to personalize and automate sequences for Linkedin prospecting. The possibility of sending automated LinkedIn event invitations to targeted audiences has streamlined our attendance and engagement rates which is obviously great. Expandi is a nice tool for its price for outreach efforts because of the many features they offer, relatively easy setup process, and communication. We significantly increased our reply rates more efficiently as we didn’t have to spend lots of time on routine and monotone work. I am satisfied with the product and can recommend Expandi as a great outreach tool.

**What do you dislike about Expandi.io?**

There was a small issue with connecting the Linkedin account at the beginning, and the support team helped us quickly, so we are satisfied with the service, can’t complain.

**What problems is Expandi.io solving and how is that benefiting you?**

Automation for our LinkedIn campaigns, convenient personalization, connecting with more people from our target audience, searching for the relevant groups, and event invitations.

  ### 45. Horrible user experience and bad customer service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Expandi.io?**

There's nothing positive about this program. There are better alternatives out there.

**What do you dislike about Expandi.io?**

I've used software similar to this that was far easier and had better results. The results I had using Expandi were awful. 

The customer service was terrible. They charged an extra subscription to my account without me knowing and refused to give me a refund when I found.

**What problems is Expandi.io solving and how is that benefiting you?**

Nothing

  ### 46. Expandi, the best place for engaging on LinkedIn

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ian N. | co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2023

**What do you like best about Expandi.io?**

I've been using Expandi for about 3 years now, and the thing that stands out the most is the adaptability of the platform.  LinkedIn and social selling generally is a moving target, what worked yesterday, wont necessarily be the best strategy tomorrow.   

Keeping up with this and what is best practice can be a big task in itself, but with Expandi you don't need to worry about that, as they don't just have brilliant people in place to educate you on the best processes, they are also constantly evolving their platform to support new and enhanced use-cases.  

This means you can focus your time on utilsing the provided tools, rather than trying to figure out what are the best strategies.  Having used many other LinkedIn engagement tools before Expandi, this was a game changer for me, and have never looked back.

**What do you dislike about Expandi.io?**

There is nothing specific about Expandi I don't like, the bug bears I have are more broadly to do with LinkedIn engagement, and so these issue are common to all LinkedIn engagement tools.

**What problems is Expandi.io solving and how is that benefiting you?**

We use LinkedIn as part of our outreach strategy, LinkedIn is a great place to identify prospects, with there rich data sets, Expandi really leverages this by providing the most extensive suite of tools to identify, filter and extract those prospects, in a seemless way.  

The key benefit is once you have your pool of prospects, you can automate the outreach in really compelling ways, from easy to use templates, complex decision flows, as well as engaging personalisation, such as image and GIFs.

Our primary CTA is to book sales demo's, in the last year we booked 1,864 demo using this channel, the biggest channel for us by far and 100% this would not have been possible without Expandi.

  ### 47. Expandi.io is an exceptional LinkedIn automation tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Filipa E. | Team Lead Business Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about Expandi.io?**

Expandi.io allows you to create highly personalized outreach campaigns, ensuring that each connection request or message feels authentic and tailored to the recipient; it also provides comprehensive analytics and reporting tools to track the performance of my campaigns. And it is super user-friendly! Bonus: The Expandi.io team offers excellent customer support, promptly addressing any queries or concerns I may have.

**What do you dislike about Expandi.io?**

There is not much I dislike. We all know the challenges all LinkedIn automation tools face.

**What problems is Expandi.io solving and how is that benefiting you?**

Time-Consuming Manual Outreach! Expandi.io automates tasks such as sending connection requests and personalized messages, saving my team significant time and effort. This allows us to focus on more critical activities while still maintaining an active LinkedIn presence.

  ### 48. Irreplaceable tool for lead generation and recruitment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olga M. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2023

**What do you like best about Expandi.io?**

The feature list is rich; once you know the tool, you can follow any omnichannel strategy you develop for your company's needs. I love the fact that it's safe so I don't have to worry about our accounts getting banned.

**What do you dislike about Expandi.io?**

The user experience and interface could be revisited, but as far as I know that's what the team is working on now at Expandi. We created the step-by-step instructions for new team members so it's not a game changer for us. At the same time, if the tool becomes even more intuitive, it would be great and draw even more customers.

**What problems is Expandi.io solving and how is that benefiting you?**

It saves incredible amounts of time you would otherwise use to send all those connect requests/ messages sequences on LinkedIn, liking, endorsing connections, etc.

  ### 49. Great solution for marketing and growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** James H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2023

**What do you like best about Expandi.io?**

We A/B tested campaigns and it's a valuable asset for our marketing team as it has allowed us to experiment with different campaigns, ultimately leading us to identify the most effective approach for our clients. The fact that we can integrate webhooks with Expandi is a big plus, and we appreciate the personalization features that allow us to tailor our messages to our target audience.

**What do you dislike about Expandi.io?**

Everything is fine - don't have any complaints as for now

**What problems is Expandi.io solving and how is that benefiting you?**

Growth in B2B, demand generation and nurturing. The LinkedIn automation tool is very intuitive and has aided us in improving our outreach and interaction on the platform.

  ### 50. Amplify Your LinkedIn Lead Generation with Expandi

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Expandi.io?**

I must say it has completely transformed the way I approach campaigns and searches on the platform. With its impressive features and intuitive interface, Expandi has become an indispensable tool in my marketing arsenal. One of the standout benefits of Expandi is its robust campaign management system. The platform offers a seamless and automated way to engage with potential leads, allowing you to set up personalized messaging sequences with ease. This feature alone has significantly reduced my manual workload, freeing up valuable time to focus on other aspects of my marketing strategy. The ability to create dynamic campaigns that adapt to various audience segments is truly remarkable.

**What do you dislike about Expandi.io?**

I'd like to receive some notifications regarding campaign performance

**What problems is Expandi.io solving and how is that benefiting you?**

If you're serious about LinkedIn lead generation and want to upgrade your outreach strategies and efforts - Expandi is a good choice.


## Expandi.io Discussions
  - [How does expandi IO work?](https://www.g2.com/discussions/how-does-expandi-io-work) - 1 comment, 1 upvote
  - [Is expandi IO safe?](https://www.g2.com/discussions/is-expandi-io-safe) - 1 comment

- [View Expandi.io pricing details and edition comparison](https://www.g2.com/products/expandi-io/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-05-24+14%3A01%3A47+-0500&secure%5Bsession_id%5D=dca28b26-8fed-49c7-a94a-59e42b84a25e&secure%5Btoken%5D=a4e90189913d63785eda8f2fcab52437d89f01ac52ee4e2779b687dfa83ec205&format=llm_user)
## Expandi.io Integrations
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude for Slack](https://www.g2.com/products/claude-for-slack/reviews)
  - [Clay](https://www.g2.com/products/clay-com-clay/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)

## Expandi.io Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Lead Monitoring**
- Features
- Performance
- Identification

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Analytics**
- Export/Import
- Reporting

**Customization**
- Forms
- Personalization
- Templates
- Integration

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