They are extremely organized and have very smooth easy internal processes. From the time you call them for a demo, to contracting (which was very easy to get through our procurement team), to actually implementing and building the app and post event follow up. Their app shines well above others that we have used over the last 10 years.
Customer Service is top notch, they always answer in a timely fashion. The features that this app has is by far the top runner...our attendees love the maps once onsite.
We have used this app going on 3 years now and I don't see us changing anytime soon. Review collected by and hosted on G2.com.
I'd like to see a smoother integration with RainFocus - it's not terrible but there is some room for improvement. The price, but this also goes along the lines of you pay for what you get so I can't really call this a dislike... Review collected by and hosted on G2.com.
Thank you so much for your detailed feedback, Deanna! Customer satisfaction is our top priority, and your comments about our customer service and the app’s performance mean a lot to us. Also, thank you for trusting Eventbase for the past three years—we're excited to continue supporting your events for many more to come!
Best from Anna on The Marketing Team
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
