Using the product has made it easier to input information from past encounters, saving time. The reviewer found the process repetitive and sometimes struggled to locate specific findings.
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Ease of use makes charting emergency calls quick and easy to navigate Review collected by and hosted on G2.com.
With minimal experience using computers, it is slightly difficult to teach people who are slightly older. Review collected by and hosted on G2.com.
Works well with state EMSIRS exports. Very friendly support staff. Review collected by and hosted on G2.com.
Movement through charts is cumbersome. Data entry can also be cumbersome. Mobile solutions and additional packages too expensive for smaller agencies. Overall cost expensive for smaller agencies (even with fees assessed based on run volumes - consider smaller/different tiers?). Revisions of data tables not easy/not very user friendly. Review collected by and hosted on G2.com.
The user interface is clear and concise, administrative tools for active user management are intuitive and easy to navigate. Review collected by and hosted on G2.com.
Some of the report/research capabilities are a bit clunky, but serve their purpose Review collected by and hosted on G2.com.
Easy access from any computer, lots of drop down menus and options for defaults. Review collected by and hosted on G2.com.
The repetitive questions and inability to close a chart when an unknown error exists. Review collected by and hosted on G2.com.
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