Works well with state EMSIRS exports. Very friendly support staff.
What do you dislike?
Movement through charts is cumbersome. Data entry can also be cumbersome. Mobile solutions and additional packages too expensive for smaller agencies. Overall cost expensive for smaller agencies (even with fees assessed based on run volumes - consider smaller/different tiers?). Revisions of data tables not easy/not very user friendly.
Recommendations to others considering the product
Look into other systems before settling on this one.
What business problems are you solving with the product? What benefits have you realized?
Allows for central electronic repository for all EMS runs. Allows for cradle-to-grave usage (run generation to billing) solutions.
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