Elastic Email Reviews & Product Details

I like how easy it is to set up an account and start sending campaigns, which really cuts down on the initial learning curve. The interface feels intuitive most of the time and lets me complete common tasks fast, even when I'm using it several times a week. I also enjoy the fact that it integrates with many external platforms, making it a smooth part of my overall workflow. Review collected by and hosted on G2.com.

Some of the more advanced features take a bit of digging to find, and that slows me down occasinally when I'm setting up automations. The template editor is functional but could be more flexible, especially when compared to other tools I've used. I also think the customer support response times vary, which can create a little anxiety when you need quick help. Review collected by and hosted on G2.com.

I like how Elastic Email is reliable and easy to use. The clean and simple interface makes creating email campaigns uncomplicated. I really appreciate the analytics, which allow me to see opens, clicks, bounces, and unsubscribes all in one place. The automation features like scheduling emails and setting up triggers based on subscriber behavior are great for making email marketing more efficient and stress-free. It's also helpful for sending large volumes of emails, managing campaigns, and ensuring deliverability without stress. Review collected by and hosted on G2.com.

Elastic Email works well overall, but sometimes the reporting feels a little basic compared to other marketing platforms — I wish there were more advanced insights or customizable reports. Also, while the automation features are helpful, setting up more complex workflows can be a bit tricky at first. Finally, occasionally email deliverability can be inconsistent depending on the recipients’ email providers, though it’s generally reliable. Review collected by and hosted on G2.com.

I use Elastic Email for transactional email delivery, including password reset and account verification. I really like using it for e-commerce notifications, especially for sending order confirmations. It's also helpful for sending alerts related to product usage and maintaining system health. I find it particularly valuable for scaling information and engagement. The setup was awesome and simple to integrate. Review collected by and hosted on G2.com.

I find the marketing and campaign management lacking, especially due to the absence of Drag and Drop Editor features. Review collected by and hosted on G2.com.

I like how Elastic Email is designed to help businesses, developers, and marketers send, manage, and track a high volume of emails effectively. The email automation makes my work easier, especially in audience growth and management, which is valuable for developers like me. The initial setup of Elastic Email is seamless, and I'm very likely to recommend it. Review collected by and hosted on G2.com.

Internal engine upgrade. Review collected by and hosted on G2.com.

Elastic Email is fast, reliable and easy for small businesses. It provides high email deliverability and automation tools. Also has proper documentation for Integrations. Review collected by and hosted on G2.com.

Everything works well, but should also provide more ready made email templates. Review collected by and hosted on G2.com.

What I like best about Elastic Email is its straightforward and intuitive interface, making it easy to set up and manage email campaigns. The platform also offers excellent deliverability rates, ensuring my emails reach recipients' inboxes consistently. Review collected by and hosted on G2.com.

What I dislike about Elastic Email is that the reporting features could be more detailed, especially when it comes to user engagement and behavior tracking. Additionally, the customer support response times can be slow, which can be frustrating when facing urgent issues. Review collected by and hosted on G2.com.

It is a very versatile platform, we currently use it for SMTP service and via API in connection with our websites and it is fantastic, the rates are very favorable and we have never had any issues with the service. They also have the option to manage the entire email marketing part from there, and you can create automated flows and other very valuable elements for businesses. Review collected by and hosted on G2.com.

We have had some inconveniences with technical support, nothing major but a few days ago we had problems with access and no one helped us. They wrote days later but this caused us to have issues with the account due to delayed attention. Review collected by and hosted on G2.com.

I love Elastic Email's reliable delivery and personalization features help businesses provide a better customer experience Review collected by and hosted on G2.com.

I noted that the reporting features could be more advanced and Adding more advanced reporting features could provide users with more insights into email performance Review collected by and hosted on G2.com.

Well, The Elastic Email rather than sending emails to your customers from your own SMTP , they have solution for your needs. They provide plug and play integration. Review collected by and hosted on G2.com.

While being a user of Elastic Email i can say sometime we sent emails and customers open them in mobile. they ll find unadjusted data in emails. so they need to improve that Review collected by and hosted on G2.com.

Elastic Email stands out for its exceptional deliverability rates, ensuring that our emails reach the intended audience's inboxes. The platform offers a comprehensive set of features that cater to the needs of marketing professionals, making it a powerful tool for creating and managing successful email campaigns. It's so easy to use and setup also. Customer service has helped me to setup it. Review collected by and hosted on G2.com.

While Elastic Email's pricing structure may seem complex initially, upon closer examination, it offers a fair and competitive pricing model considering the extensive features and value it provides. The platform's benefits far outweigh any minor concerns regarding pricing complexity. Review collected by and hosted on G2.com.