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Compare Elastic Email and Twilio SendGrid Email API 
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At a Glance
Market Segments
Small-Business (75.1% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
Starting at $29.00 2500 contacts Per Month
$14.95 to $29.95 per month
Elastic Email
Star Rating
(209)4.4 out of 5
Market Segments
Small-Business (75.1% of reviews)
Entry-Level Pricing
Starting at $29.00 2500 contacts Per Month
Browse all 5 pricing plansTwilio SendGrid Email API
Star Rating
(359)4.0 out of 5
Market Segments
Small-Business (68.6% of reviews)
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio SendGrid Email API excels in its Mail Send API with a score of 9.3, making it a preferred choice for developers looking for robust email sending capabilities. In contrast, Elastic Email's Mail Send API scored 8.7, indicating a solid but slightly less powerful option.
- Reviewers mention that Elastic Email shines in Manage Email Lists with a score of 8.3, significantly higher than Twilio SendGrid's 6.8. This feature is crucial for users who prioritize effective list management for their email campaigns.
- G2 users highlight that Twilio SendGrid's Custom Tracking Domain feature scored 9.2, which is beneficial for branding and tracking purposes. Elastic Email, while still effective, scored 8.7 in this area, showing it may not offer the same level of customization.
- Users on G2 report that Elastic Email provides better Automated Email Responses with a score of 8.0 compared to Twilio SendGrid's 7.3. This feature is essential for businesses looking to enhance customer engagement through timely responses.
- Reviewers mention that Twilio SendGrid's Quality of Support scored 7.6, which is lower than Elastic Email's 8.5. This difference indicates that users may find more reliable support with Elastic Email when issues arise.
- Users say that both platforms offer strong Analytics capabilities, but Twilio SendGrid's Open Rates and Link Activity features scored 8.8, showcasing its effectiveness in tracking user engagement compared to Elastic Email's performance in similar metrics.
Pricing
Entry-Level Pricing
Elastic Email
Email Marketing Starter
Starting at $29.00
2500 contacts Per Month
- Email Designer
- Access to Email Delivery Engine
- Campaign Creator
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Elastic Email
Free Trial is available
Twilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
8.7
188
8.5
310
Ease of Use
8.8
188
8.2
312
Ease of Setup
8.7
132
8.2
174
Ease of Admin
8.7
123
8.2
173
Quality of Support
8.5
178
7.5
248
Has the product been a good partner in doing business?
8.9
119
7.8
162
Product Direction (% positive)
8.6
180
7.2
297
Features by Category
Email Marketing
8.6
87
|
Verified
Not enough data
8.3
86
|
Verified
Not enough data
8.2
93
|
Verified
Not enough data
8.6
88
|
Verified
Not enough data
8.6
93
|
Verified
Not enough data
8.2
94
|
Verified
Not enough data
8.1
71
|
Verified
Not enough data
7.7
21
|
Verified
Not enough data
7.5
19
|
Verified
Not enough data
Reporting & Analytics
7.7
60
|
Verified
Not enough data
8.3
94
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.2
60
|
Verified
Not enough data
9.0
57
|
Verified
Not enough data
7.9
38
|
Verified
Not enough data
8.3
11
|
Verified
Not enough data
8.5
12
Not enough data
7.9
12
|
Verified
Not enough data
Administration
8.3
79
7.9
85
8.0
76
7.5
77
8.0
84
8.1
83
8.2
77
8.1
89
8.0
89
7.9
97
8.0
89
8.3
100
Integrations
8.1
59
8.9
91
8.3
61
8.7
83
8.7
86
9.3
120
8.0
74
8.3
72
Platform
8.8
89
9.2
86
8.6
78
8.7
70
8.3
69
8.6
74
8.1
100
8.4
116
7.6
91
8.3
109
8.2
96
8.3
121
8.1
74
8.6
87
8.4
97
8.7
126
Diagnosis
Not enough data
8.3
96
Not enough data
8.9
104
Not enough data
8.5
97
Not enough data
8.7
96
Tracking
Not enough data
8.9
115
Not enough data
8.4
99
Not enough data
8.7
115
Not enough data
8.5
107
Not enough data
8.4
102
Reporting
Not enough data
8.3
97
Not enough data
8.1
108
Not enough data
8.3
93
Not enough data
8.0
107
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.9
49
Not enough data
8.9
49
Not enough data
8.2
30
Not enough data
Customizations
9.1
41
Not enough data
8.8
40
Not enough data
8.5
37
Not enough data
8.9
33
Not enough data
8.4
42
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Elastic Email and Twilio SendGrid Email API are categorized as Transactional Email
Unique Categories
Elastic Email is categorized as Email Marketing and Email Tracking
Twilio SendGrid Email API is categorized as Email Deliverability
Reviews
Reviewers' Company Size
Elastic Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.7%
Marketing and Advertising
11.2%
Computer Software
11.2%
Internet
9.8%
Financial Services
4.9%
Other
49.3%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.5%
Other
46.8%
Alternatives
Discussions
Any tips to get better results using Elastic Email with Mautic?
1 Comment
MP
Always use an right Email Template and use very less / No price should be mention. Use of dedicated IP's. Always clean you database for best result.Read more
What is Elastic Email used for?
1 Comment
IC
Elastic email is used to send Promotional as well as transactional Emails.
It is a SAAS products easy to access and useRead more
Elastic Email has no more discussions with answers
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
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