Elastic Email Features
Integration (6)
Data Import & Export Tools
Based on 60 Elastic Email reviews and verified by the G2 Product R&D team. Tools for importing/exporting data to/from the platform to support campaign setup and reporting.
Integration APIs
Based on 57 Elastic Email reviews and verified by the G2 Product R&D team. Supports extensibility through APIs to build and manage integrations with third-party tools.
Breadth of Partner Applications
Based on 38 Elastic Email reviews and verified by the G2 Product R&D team. "Offers a wide range of plug-and-play integrations with third-party applications. "
CRM Integration
Based on 11 Elastic Email reviews and verified by the G2 Product R&D team. Integrates with CRM software, which can help provide context to your mailing lists.
Social Media Integration
Integrates with Social Media platforms, which can help expand your reach. This feature was mentioned in 12 Elastic Email reviews.
E-Commerce Integration
Based on 12 Elastic Email reviews and verified by the G2 Product R&D team. Integrates with e-commerce platforms, which can link directly to your online store.
Email Marketing (9)
Email and Mobile Preview
Based on 87 Elastic Email reviews and verified by the G2 Product R&D team. Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues.
Manage Email Lists
Based on 86 Elastic Email reviews and verified by the G2 Product R&D team. List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences.
High-Volume Sending
Based on 93 Elastic Email reviews and verified by the G2 Product R&D team. Ability to send thousands of unique, personalized emails per second.
Building and Personalizing Emails
Based on 88 Elastic Email reviews and verified by the G2 Product R&D team. Tools for designing, editing, and personalizing email content for recipients.
Sending Outbound Emails
Based on 93 Elastic Email reviews and verified by the G2 Product R&D team. Supports the ability to send outbound email campaigns to external recipients.
Manage Email Deliverability
Based on 94 Elastic Email reviews and verified by the G2 Product R&D team. Maximizes inbox placement by managing spam compliance and sender reputation.
Automated Email Responses
Based on 71 Elastic Email reviews and verified by the G2 Product R&D team. Automatically respond to user actions or triggers with predefined email messages.
Multi-user Account
Based on 21 Elastic Email reviews and verified by the G2 Product R&D team. Enables multiple users to login to the same account to maintain a single account for your entire marketing team.
Surveys
Based on 19 Elastic Email reviews and verified by the G2 Product R&D team. Ability to send secure and personalized survey invites to your contact list.
Reporting & Analytics (2)
A/B Testing
Based on 60 Elastic Email reviews and verified by the G2 Product R&D team. Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates.
Basic Reporting
Based on 94 Elastic Email reviews and verified by the G2 Product R&D team. Basic campaign performance reporting such as delivery, open, click, and unsubscribe rates.
Administration (6)
Template Creation
Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates. 79 reviewers of Elastic Email have provided feedback on this feature.
Preset Template Availability
Quantity and quality of preset email templates for administrators to construct their own emails. 76 reviewers of Elastic Email have provided feedback on this feature.
Custom Unsubscribe
As reported in 84 Elastic Email reviews. Able to customize the unsubscribe templates, handler, and tracking.
Email Segmentation
Based on 77 Elastic Email reviews. Able to segment transactional emails based on their purpose.
Detailed Server Logs
Detailed logs for tracking and debugging mail server activity. This feature was mentioned in 89 Elastic Email reviews.
Notifications
Alerts administrator whenever a pre-set event occurs. 89 reviewers of Elastic Email have provided feedback on this feature.
Integrations (4)
Webhooks
Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.) This feature was mentioned in 59 Elastic Email reviews.
Event Tracking API
Based on 61 Elastic Email reviews. API used to track the status of emails.
Mail Send API
API used to send emails (e.g. Web API, SMTP API) This feature was mentioned in 86 Elastic Email reviews.
Spam Filter Testing
As reported in 74 Elastic Email reviews. Testing to ensure emails do not go to recipient's spam folder.
Platform (8)
Custom Tracking Domain
Ability to define a custom domain from which emails are sent. This feature was mentioned in 89 Elastic Email reviews.
Multiple Domains
Able to send emails from multiple domains. This feature was mentioned in 78 Elastic Email reviews.
Dedicated IP
As reported in 69 Elastic Email reviews. Ability to use a dedicated IP for deliverability.
Documentation
Availability and quality of documentation for API, code library, implementation, and set up. This feature was mentioned in 100 Elastic Email reviews.
Sender Reputation Management
Based on 91 Elastic Email reviews. Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.
Tracking & Reporting
Tracks emails sent and delivery rates and compiles them into standard reports. This feature was mentioned in 96 Elastic Email reviews.
Enterprise Scalability
Provides features and infrastructure to allow scaling for large organizations. 74 reviewers of Elastic Email have provided feedback on this feature.
Performance and Reliability
Emails are consistently received and software performs reliably. This feature was mentioned in 97 Elastic Email reviews.
Analytics (3)
Open Rates
Records the rate at which emails are opened. This feature was mentioned in 49 Elastic Email reviews.
Link Activity
Records the rate at which links in emails are followed. This feature was mentioned in 49 Elastic Email reviews.
Attachment Activity
As reported in 30 Elastic Email reviews. Records the rate at which email attachments are opened or downloaded.
Customizations (5)
Email Platform Integration
Based on 41 Elastic Email reviews. Syncs information from other software such as contacts, emails and calls to reduce manual data entry.
Email Scheduling
As reported in 40 Elastic Email reviews. Allows administrators to schedule out emails in advance.
Notifications
Based on 37 Elastic Email reviews. Reminds administrators to follow-up on emails based on pre-set reminders.
Email Categorization
As reported in 33 Elastic Email reviews. Allows for the categorization of emails.
Templates
Allows for the creation of templates for frequently-sent emails. This feature was mentioned in 42 Elastic Email reviews.
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Email Tracking (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Email Marketing (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Cross-system Integration
Works across multiple software systems or databases
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Technology Glossary Features
View definitions of the features and discover new technology terms.
What are webhooks and why are they useful? Our G2 guide can help you understand webhooks and their use cases.
What is dedicated IP and how does it help organizations? Our G2 guide can help you understand dedicated IP and the benefits it offers.
Email segmentation is the process of segregating a contact database to create email segments with shared and similar characteristics. Learn more about email segmentation, best practices, and how email marketers can perform email segmentation.




