--- title: Eightfold AI Reviews meta_title: 'Eightfold AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 228 reviews by the users' company size, role or industry to find out how Eightfold AI works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 228 scale: '5' date_modified: '2026-10-20' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management ---

Eightfold AI Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Eightfold AI Reviews (228)

Reviews

Eightfold AI Reviews (228)

4.2
228 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its skills-based talent matching and intuitive user interface, which streamline the recruitment process and enhance candidate visibility. The AI-driven insights help identify suitable candidates more efficiently, making hiring less biased and more effective. However, many note a common limitation in the steep learning curve and occasional performance lags.

Pros & Cons

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Alaa A.
AA
Alaa A.
Senior Recruiter
Enterprise (> 1000 emp.)
"Great talent engagement tool"
5/5
What do you like best about Eightfold AI?

Easy to use

Opportunity to remember candidates you forgot about

Great place to start sourcing for a new req

Encourages equal opportunity

Multiple ways to connect with prospects and candidates

Great to start campaigns for talent Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Keywords for technical non-software roles are basic and limited

Need more refinement

It would be great to have a product by job category or by industry

It would be ideal if the tool could compare the resume in the system vs. social media platforms like LinkedIn to try to update the candidate's profile Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your detailed feedback on Eightfold AI! We're thrilled to hear that you find our platform easy to use and effective for talent engagement.

We appreciate your suggestions for improvement, such as refining technical non-software role keywords and providing more industry-specific features. Your insights are valuable to us as we strive to enhance our services.

At Eightfold AI, we aim to solve challenges related to sourcing, reconnecting with top talent, launching campaigns, and facilitating internal growth opportunities. We're delighted to hear that our platform is benefiting you in these areas.

We'll take your feedback into consideration as we continue to evolve our platform. If you have any further suggestions or need assistance, please feel free to reach out. Thank you for choosing Eightfold AI!

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great partners and willing to tackle challenges!"
4/5
What do you like best about Eightfold AI?

The Eightfold AI is very intuitive and brings in several dimensions to present employees with quality recommendations. The combination of jobs, learning, mentors and projects helps employees and the enterprise connect all the dots. It is truly a dynamic tool delivering a quality employee experience. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

In our implementation, there were some challenges on the technical side that had to be overcome and some concerns with data quality. We would have also appreciated an opportunity to configure some of the TA-Lite elements and Insights Dashboards to our specific needs. While we are not using the TA module in a traditional sense, it does create a bit of a cumbersome user experience. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your experience with Eightfold AI! We're thrilled to hear that you find our platform intuitive and dynamic. We appreciate your feedback on the technical challenges and data quality concerns during implementation. We are constantly working to improve our services and will address these issues to enhance your experience. Your suggestion about configuring elements to specific needs is noted, and we will explore ways to provide more customization options. We are delighted to hear that Eightfold AI is helping you better connect employees with internal opportunities and improve career development within GDIT. Should you have any further feedback or need assistance, please feel free to reach out. We are here to support you every step of the way!

RS
Rohit S.
Software engineer 1
Enterprise (> 1000 emp.)
"Powerful full-fledged talent management and referral tool"
5/5
What do you like best about Eightfold AI?

It has made the referral process smooth and seamless for candidates and employees. The information is directly parsed from the resume, so we don't have to fill manually in the data, making it much quicker and more efficient. The UI is smooth and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Some improvements can be reducing the time to parse information from resumes for referral and stages of the referral process, but overall it's a great tool to use. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your positive experience with Eightfold AI! We're thrilled to hear that our platform has made the referral process smooth and efficient for you and your team. Your feedback about reducing the time to parse information from resumes is valuable, and we will certainly look into ways to enhance this aspect of our tool. We appreciate your insights on how Eightfold AI has benefited you in making the referral process more productive. If you have any further suggestions or need assistance, please feel free to reach out to us. We're here to help and support you every step of the way.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"A great added layer to our existing ATS"
4.5/5
What do you like best about Eightfold AI?

You never have to go outside of Eightfold to look for candidates who aren't already applicants. It pulls in profiles from linkedin and other sources, including past candidates, and ranks their 'fit' based on the calibration criteria you provide for the role. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

There isn't much customization on the appearance of the site, although that may be due to controls from our broader organization and nothing to do with Eightfold. I'm not 100% sure. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

We're glad to hear that Eightfold AI has been a great addition to your existing ATS and has helped streamline your candidate search process. I will share your feedback with our Product team. Thank you for taking the time to leave your review.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Efficient Talent Sourcing and Collaboration"
5/5
What do you like best about Eightfold AI?

I enjoy the ability to collaborate with my recruiters. As a Talent Sourcer I seek out Talent on LinkedIn. I love the extension that easily allows me to switch back and forth to and from LinkedIn to Eightfold. Once I have a solid candidate that I'd like to share with my recruiter, it's easy for me to upload their profile from LinkedIn, add their resume, check for accuracy, then "Share" the profile with my recruiter. It's easy for them to write feedback and give me guidance if the particular candidate is not a right fit. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

This may be minor, but when I'm using LinkedIn Recruiter, and I find a candidate I like, I attempt to use the Eightfold extension to add them to Eightfold. Unfortunately, the extension does not work through LinkedIn Recruiter. I have to open my candidates profile through LinkedIn (not LI - Recruiter) for Eightfold to work. This may be user error, but would be happy to show you if this is something you've never heard of. (brian.monje@teladochealth.com) Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your positive experience with Eightfold AI! We're thrilled to hear that you find our platform helpful for collaborating with your recruiters and sourcing talent efficiently. We appreciate your feedback about the extension not working through LinkedIn Recruiter and apologize for any inconvenience this may have caused. Our team is constantly working to improve user experience, and we will look into this issue further. If you're open to it, we would love to connect with you to better understand your workflow and address any concerns you may have. Please expect an email from us soon to schedule a follow-up discussion. Thank you for your valuable input!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Eightfold is a pretty ATS with a lot of potential, but speed and missing features make it a hassle"
3/5
What do you like best about Eightfold AI?

Eightfold has a solid interface and I have seen it evolve into a simple-to-use workflow. The Google Chrome plugin makes importing candidates easy and sorting Positions/Candidates is generally easy. Once you've played around with the system a bit, the tools become familiar (e.g. "star button") and navigating to where you need to go becomes easy. The in-ATS message/email system is a great log of communications/notes and the "Quick Feedback" function is an excellent feature. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

The system is slow. Navigating from one page to the next is an absolute chore and if you are jumping back and forth between reqs, you will be spending a majority of your time waiting for screens to load. Candidate import/parsing is not ideal for use with a separate hiring system (we have it integrated with Workday). It should be easier to add candidates to a req and provide feedback without having them first apply or taking several minutes to add them to the req and wait for their profile to populate. When you are screening many candidates per day and are just looking to add your notes, this becomes incredibly tedious. Suggested candidates are almost never a good fit. I understand that this is partially based on how many candidates are in the talent pool but a company with >30,000 employees should have a large talent pool to begin with. I rarely use Eightfold as a sourcing tool. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your detailed feedback on your experience with Eightfold AI. We're thrilled to hear that you appreciate the interface, workflow, and features like the Google Chrome plugin and in-ATS messaging system.

We understand your concerns about the system speed and the challenges with candidate import and parsing. Your feedback is valuable to us, and we will work on improving these areas to enhance your user experience.

We appreciate your insights on the suggested candidates feature and will take this into consideration for future enhancements.

If you have any further feedback or if there's anything specific you'd like us to address, please feel free to reach out. We're here to assist you and ensure you have a seamless experience with Eightfold AI. Thank you for choosing us to streamline your recruitment process.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Eightfold Experience"
3/5
What do you like best about Eightfold AI?

The CRM capabilities, additional sourcing tools-it has allowed me to expand on my ability to provide additional candidates to my hiring managers Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

I do not like that I can't review all candidate profiles on one screen, I can only review 25 on one page, when reviewing resumes, I can lose my place a lot. It seems to bring me back to candidates that I have already reviewed and there is not a way to know if I have already looked at them before. It would be nice to be able to view all candidates on one page and not have to page by 25+. Also, the system seems very click heavy. Also the formatting on resumes it's clunky, seems to involve a lot of scroll bars within pages on one screen which is frustrating. Doesn't seem to be a very clean and seamless experience. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your feedback on Eightfold AI. We're glad to hear that you are enjoying the CRM capabilities and additional sourcing tools. We understand your concerns about the candidate profile review process and the formatting of resumes. Your feedback is valuable to us, and we will share it with our development team to see how we can improve the user experience. We aim to provide a seamless and efficient platform for our users, and we apologize for any inconvenience you have experienced. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team. Thank you for choosing Eightfold AI for your hiring needs.

JN
Joaquin N.
Sr Talent Partner
Enterprise (> 1000 emp.)
"Powerful & Great Souring Tool"
4.5/5
What do you like best about Eightfold AI?

I like using EightFold because it helps to optimize my time & streamline my efforts for identifying quality candidates to open roles in an accurate & efficient manner. Incorporating EightFold into my sourcing strategy has directly improved my pass-through rates and also helped in providing a peerless candidate experience by highlighting open opportunities within my company that candidates are aligned to based on their profiles. Nothing like it. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

I can't say that I dislike much. At the least, going through and linking calibrated profiles to the system based on what I need the system to find is sometimes tedious but also a necessary evil and a task that I will likely do anyway so no real complaints here. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your positive experience with Eightfold AI! We're thrilled to hear that our platform has helped optimize your sourcing strategy and improve your pass-through rates. We appreciate your feedback on the process of linking calibrated profiles, and we understand that it can be a bit tedious at times. We're constantly working on enhancing user experience, and your input is valuable to us. If you have any suggestions on how we can make this process smoother for you, please feel free to reach out. Thank you for choosing Eightfold AI, and we look forward to continuing to support your talent acquisition efforts!

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Eightfold is a lifesaver - truly empowering"
5/5
What do you like best about Eightfold AI?

As an engineering hiring manager, Eightfold streamlined sourcing, assessing, and reaching out to prospects. It kept the hiring committee on the same page and helped us work together seamlessly. We got qualified candidates in the hiring pipeline quickly and painlessly. SO MUCH BETTER THAN EVERYTHING I HAVE USED BEFORE! Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Everything just makes sense. The layout facilitates no-nonsense work while giving the option for niche customization. I can't think of what else I would want in a platform like this. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your fantastic experience with Eightfold AI! We are thrilled to hear that our platform has streamlined your hiring process and improved collaboration within your team. It's great to know that you find the layout intuitive and the customization options valuable. We appreciate your feedback and are delighted that Eightfold has made such a positive impact on your recruiting efforts. If you ever have any questions or need assistance, please don't hesitate to reach out. We are here to support you every step of the way!

MW
Morgan W.
Talent Acquisition- Sorucer
Small-Business (50 or fewer emp.)
"Eightfold has been easy to navigate but it doesn't work quite how most systems should."
3/5
What do you like best about Eightfold AI?

I like how functional Eightfold is to use. It's easy to navigate and understand the system. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Most emails are not up-to-date for candidates, emails go to candidates junk mail when you send them an email out of eightfold, and you can't add candidates to other requisitions that your name is not under. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for sharing your experience with Eightfold AI. We appreciate your positive feedback on the system's functionality and ease of use. We understand your concerns about email updates and candidate management. We will address these issues to improve your experience.

The ability to have communities in one place and create pipelines for specific tech stacks is a great feature that can help streamline your recruitment process. We are glad to hear that this aspect of Eightfold AI is benefiting you.

If you have any further feedback or questions, please feel free to reach out. We are here to assist you and ensure you have a positive experience with our platform.

Questions about Eightfold AI? Ask real users or explore answers from the community

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GU
Guest User
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Last activity about 3 years ago

How do you use Eightfold AI?

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GU
Guest User
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Last activity about 3 years ago

What is Eightfold AI used for?

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1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

16%

Eightfold AI Comparisons
Eightfold AI Features
Performance
Interoperability
Performance
Platform Search
Platform Search
Dashboard
Dashboard
Diversity
Talent Acquisition
Sourcing and Candidate Identification
Applicant Tracking