Eightfold.ai

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228 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.2
Serving customers since
2016

Profile Name

Star Rating

122
81
19
3
3

Eightfold.ai Reviews

Review Filters
Profile Name
Star Rating
122
81
19
3
3
Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
10/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Strong support from Eightfold reps, but mixed trust in the AI

The Eightfold reps are really where the magic is. They are always timely and efficient at getting back to us and provide excellent service. The AI bot that responds to tickets is sometimes helpful, and the role matches were mostly relevant. It also frequently helped employees discover realistic next roles.
Christopher  C.
CC
Christopher C.
Head of Business OperationsInformation Technology and ServicesMid-Market (51-1000 emp.)
09/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Highly relevant role matches, with internal mobility that only sometimes helps

The talent intelligence matches people to roles based on skills and potential, and the matches were highly relevant. Overall, it was reasonably easy to use and set up.
Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
09/18/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy to use, but low trust in match scores and weak search results

It’s fairly easy to use and set up. User, role, and access management works well for me, and the CRM and interview management capabilities have been solid.

About

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HQ Location:
Santa Clara, California

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What is Eightfold.ai?

Eightfold AI's market-leading Talent Intelligence Platform™ helps organizations retain top performers, upskill and reskill their workforce, recruit talent efficiently, and reach diversity goals. Eightfold's patented talent intelligence platform is available in more than 155 countries and 4 languages, enabling cutting-edge enterprises to transform their talent into a competitive advantage. For more information, please visit our website.

Details

Year Founded
2016
Website
eightfold.ai