--- title: Eightfold AI Reviews meta_title: 'Eightfold AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 228 reviews by the users' company size, role or industry to find out how Eightfold AI works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 228 scale: '5' date_modified: '2026-10-20' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management ---

Eightfold AI Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Eightfold AI Reviews (228)

Reviews

Eightfold AI Reviews (228)

4.2
228 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its skills-based talent matching and intuitive user interface, which streamline the recruitment process and enhance candidate visibility. The AI-driven insights help identify suitable candidates more efficiently, making hiring less biased and more effective. However, many note a common limitation in the steep learning curve and occasional performance lags.

Pros & Cons

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Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Easy Job Referrals with Detailed Info, Though Occasionally Complicated"
4/5
What do you like best about Eightfold AI?

I used this tool to refer candidates and found that it provides detailed information about the job roles. The interface is also very easy to navigate, which made the process straightforward. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

At times, it can be a bit complicated to use. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thanks so much for taking the time to leave a review about the Eightfold platform. We're glad to hear about your positive experience with referrals and the user interface. I will share your feedback about the complexity of the tool with our product team.

Verified User in Consumer Goods
EC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Strong partnership"
4.5/5
What do you like best about Eightfold AI?

Strong partnership and willingness to improve the platform together. The technology part is important but there are more solutions in/coming to the market. In the end a key differentiator is the culture, people skills and vision of EF that makes the difference. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

As EF gets bigger the speed of innovation and adaptability seems to reduce similar to other technology platforms before them. It's understandable but may impact longer term our decision to stay on the platform. Another point is missing or low-level functionality of the platform in certain areas. Example: the platform is referred to as an intelligence platform but the intelligence part of it is actually poor with a lack of strong analytical tools to do deep dives on the data and behavior of users on the platform. So ironic to call something an intelligence platform where it does not deliver a lot of intelligence to the executive levels in companies like us. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

We appreciate your positive feedback on our strong partnership and commitment to improving the platform together. We understand your concerns about the speed of innovation and adaptability as we grow, and we are continuously working to address these challenges.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Candidate referral platform"
3.5/5
What do you like best about Eightfold AI?

Eightfold allows employees to assess their skills, providing a match score with internal opportunities Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

The only thing I’d say is their level of technical support with enterprise customers. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for taking the time to update your review. We appreciate your feedback. I have shared your feedback about our technical support with our head of Customer Engineering and support.

Verified User in Automotive
EA
Verified User in Automotive
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great AI Features in EF for Candidate & Position Recommendations"
4.5/5
What do you like best about Eightfold AI?

Top Candidate Recommendation for any Position to Recruiters & On-boarding coordinators are amazing AI Feature in EF. Same for Job Recommendation to Candidates in Career portal It recommends candidates to HM/Recruiters and suggests updating the keywords in Job description for the recommended matching candidates. ADFS Sync from EF to if any source application is very flexible with API, Flat File injections. Admin can perform the Injection with XML or Flat File options. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Candidate Application Prescreening Question & Responses sync mechanism missing between EF & ADFS (source system) Duplicate Check of Candidate & Merge is not user friendly. Moving Candidate to Prior phase and state is not flexible. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

It's great to hear that Eightfold AI is solving your top recommended job and candidate recommendation needs, as well as aiding in job description writing and data sync between EF & ADFS. We value your feedback and will strive to address the areas of improvement you've mentioned.

EB
Emily B.
Enterprise (> 1000 emp.)
"Eightfold is extremely user friendly!"
5/5
What do you like best about Eightfold AI?

Eightfold is extremely user friendly and the scheduling features are one of my favorites I have ever used! It allows you to easily message and set up phone calls/interviews with candidates all in one place. You can then easily update/reschedule/cancel the meeting if needed all in the same place as well, and it has the capability to sync to everyone's Outlook calendars for availability purposes. It keeps track of those who you have easily contacted and shared with the Hiring Team, making it easy to go back and look at your progress or updates as needed. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Eightfold sometimes has a lag between syncing with our ATS system, which means you have to wait until it syncs to see your applicants show up from one to another at first Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Emily, we're thrilled to hear that you find Eightfold AI user-friendly and that are finding the scheduling features helpful. We appreciate your feedback and are glad that it's making the hiring process easier for you. Thank you for taking the time to leave your review.

CM
Cailyn M.
Enterprise (> 1000 emp.)
"Enhanced Automation and Interview Documentation, not Always Intuitive"
3.5/5
What do you like best about Eightfold AI?

Eightfold makes it much easier to schedule interviews and hold interviewers accountable for confirming their meetings and submitting feedback. It's also nice to have communities and events tied into it to track success of our university recruiting plans. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Campaigns/Communities get messy when you move people through different stages. Sometimes people move automatically and sometimes manually, very difficult to manage messaging for targeted audiences. It would be great to be able to use this as a CRM but its current capabilities don't really allow for that without constantly moving people back and forth between stages.

The feedback forms aren't easily customizable by recruiter, would be nice for a recruiter to have personalized feedback forms that work best for them as the one we currently have is extremely vague. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for your review. We are glad to hear that Eightfold's Talent Intelligence Platform is serving your organization well.

I've shared your feedback with our product team, as we are always looking for ways to improve. Thanks again for taking the time to leave your review.

Verified User in Computer Games
UC
Verified User in Computer Games
Enterprise (> 1000 emp.)
"Eightfold Powerfully leverages Myriads of data to Find the Right Talent"
4.5/5
What do you like best about Eightfold AI?

Eightfold allows you to triangulate on the exact talent you're seeking via a rich array of criteria — not limited just to skills, companies, titles, etc. — but going further on career growth, likelihood of responding, as well as a host of metrics specific to your organization (outreach statistics, past referrals, etc.). This leads to a sourcing initiative that finds not just qualified talent but also candidates with a likely greater vested interest in your company. I'm also grateful for the very prompt customer support I've received. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

My concern is that I'm sourcing through talent that is limited to the pool of candidates/prospects my company has already engaged, rather than also extending to new prospects who may have never interfaced with our company before. Additionally, while the UI has dramatically improved recently, I'm still remiss that there is not more information immediately available when scrolling through prospects (prior to actually clicking a profile). For example, on a platform like LI Recruiter, without having to click on a profile, I can see if I or a colleague has recently viewed that profile (and when), as well as a high level view of their experience/education. In EF, though there are a lot of great high level details regarding engagement with my company, per experience, I'm limited simply to the candidate's company and title when scrolling (and even then, I'm not sure if that's up to date). Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for your review. We are glad to hear that Eightfold's Talent Intelligence Platform is serving your organization well.

I've shared your feedback with our product team, as we are always looking for ways to improve. Thanks again for taking the time to leave your review.

JH
jessa h.
Enterprise (> 1000 emp.)
"Experience with Eightfold"
3.5/5
What do you like best about Eightfold AI?

Finding potential candidates that might be interested in the role - this is especially helpful for roles that might be harder for recruit for

Communicating with candidates is easy and straightforward

Great for finding candidates that have applied to other roles across the organization Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

The lag - sometimes it does not sync up with as quick as it could be

Not being able to sort through candidates alphabetically

The resume view could be better - if the resumes automatically fit the screen Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for your review. We are glad to hear that Eightfold's Talent Intelligence Platform is serving your organization well.

I've shared your feedback with our product team, as we are always looking for ways to improve. Thanks again for taking the time to leave your review.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Former Phenom and Avature CRM User"
3/5
What do you like best about Eightfold AI?

- Ability to source candidates

- Ability to track correspondence and exchanges with candidates

- Ability to create events Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

- Events default to EF link being sent after first registration vs ability to send ZOOM link; this requiring a two-step is clunky, inefficient process that impacts the candidate experience in a bad way

- Lags bad! Especially with Engage, Events search (needs to be optimized)

- Only tracks candidates...should also allow ability to track community partners

- Lacks ability to track conversion from applicant to hires under Insights, Sourcing

- Communication Center needs ability to archive REPLIED or to distinguish between those unread emails Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for your review. I've shared your feedback with our product team, as we are always looking for ways to improve. Thanks again for taking the time to leave your review.

SZ
Samantha Z.
Enterprise (> 1000 emp.)
"Great AI Features but would be incredible with a couple of CRM tweaks"
4/5
What do you like best about Eightfold AI?

AI matching - both from a calibration perspective as well as the rating method. Easy scheduling feature. Very user friendly. Customisable view of roles. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Would be really great to have a place where you can add information on engagement with candidates - for example, if you speak to them telephonically to be able to make a note of that on the system that has a time stamp etc. Occasionally, parsing is not accurate. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Samantha, thank you for your review. We are glad to hear that Eightfold's Talent Intelligence Platform is serving your organization well.

I've shared your feedback with our product team, as we are always looking for ways to improve. Thanks again for taking the time to leave your review.

Questions about Eightfold AI? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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Last activity about 3 years ago

How do you use Eightfold AI?

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GU
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Last activity about 3 years ago

What is Eightfold AI used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

16%

Eightfold AI Comparisons
Eightfold AI Features
Performance
Interoperability
Performance
Platform Search
Platform Search
Dashboard
Dashboard
Diversity
Talent Acquisition
Sourcing and Candidate Identification
Applicant Tracking