Dummi is the greatest addition to our customer support team's toolbox. It allows us to see what happened right when a client encountered a bug or issue so managing their ticket becomes easy to do since we have all the information we need. The team worked together with us to implement Dummi on our software and our team now uses it every day. Review collected by and hosted on G2.com.
There are no downsides to using Dummi - it's quick and easy to set up. It's also really easy for customers to use too. We've only heard great things from our customers who have used it to submit a bug. Review collected by and hosted on G2.com.
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