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Drupal

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3.9 out of 5 stars

How would you rate your experience with Drupal?

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Drupal Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the customization flexibility of Drupal, enabling them to create tailored solutions with ease. (3 mentions)
Users praise the abundant customer support available through numerous resources and a knowledgeable community for Drupal. (2 mentions)
Users value the customizability of Drupal, praising its flexibility to create tailored web solutions effortlessly. (2 mentions)
Users love the easy setup of Drupal, allowing for quick launches and intuitive management of web content. (2 mentions)
Users value Drupal's flexibility, allowing powerful solutions with minimal coding and easy customization for various needs. (2 mentions)
Users value the flexibility of Drupal, enabling efficient management of diverse web pages and content effortlessly. (1 mentions)
Users value the strong community support of Drupal, ensuring abundant resources and assistance for developers and content creators. (1 mentions)
Users highlight the flexibility and scalability of Drupal, making it ideal for efficient content management and website creation. (1 mentions)
Users find Drupal to be exceptionally easy to use, facilitating smooth content management without extensive developer support. (1 mentions)
Users value the scalability of Drupal, enabling powerful solutions for diverse website and ecommerce needs. (1 mentions)
Users often struggle with complex coding in Drupal, finding the editing process confusing and difficult to manage. (2 mentions)
Users find that learning difficulty with Drupal's complexity can hinder new site builders and developers significantly. (2 mentions)
Users face upgrade difficulties with Drupal, as complexity and reliance on modules can hinder progress and functionality. (2 mentions)
Users struggle with CMS limitations in Drupal, highlighting issues with editing complexity and file management challenges. (1 mentions)
Users find the complexity of Drupal challenging, especially for new builders and those unfamiliar with PHP. (1 mentions)
Users find the installation issues challenging, especially new users struggling with complexity during setup and updates. (1 mentions)

Top Pros or Advantages of Drupal

1. Customization
Users appreciate the customization flexibility of Drupal, enabling them to create tailored solutions with ease.
See 3 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you like about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exception

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you like about Drupal?

Drupal is a feasible software that is capable of handling and managing several types web pages and marketing content easily. Also it offers great abil

2. Customer Support
Users praise the abundant customer support available through numerous resources and a knowledgeable community for Drupal.
See 2 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you like about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exception

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you like about Drupal?

Drupal is a feasible software that is capable of handling and managing several types web pages and marketing content easily. Also it offers great abil

3. Customizability
Users value the customizability of Drupal, praising its flexibility to create tailored web solutions effortlessly.
See 2 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you like about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exception

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you like about Drupal?

Drupal is a feasible software that is capable of handling and managing several types web pages and marketing content easily. Also it offers great abil

4. Easy Setup
Users love the easy setup of Drupal, allowing for quick launches and intuitive management of web content.
See 2 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you like about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exception

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you like about Drupal?

Drupal is a feasible software that is capable of handling and managing several types web pages and marketing content easily. Also it offers great abil

5. Flexibility
Users value Drupal's flexibility, allowing powerful solutions with minimal coding and easy customization for various needs.
See 2 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you like about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exception

OS

Omar S.

Small-Business (50 or fewer emp.)

4.0/5

"A CMS for today's fast paced word"

What do you like about Drupal?

I like that Drupal has a lot of flexibility that usually doesn't require custom coding

6. CMS Flexibility
Users value the flexibility of Drupal, enabling efficient management of diverse web pages and content effortlessly.
See 1 mentions

See Related User Reviews

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you like about Drupal?

Drupal is a feasible software that is capable of handling and managing several types web pages and marketing content easily. Also it offers great abil

7. Community Support
Users value the strong community support of Drupal, ensuring abundant resources and assistance for developers and content creators.
See 1 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you like about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exception

8. Content Management
Users highlight the flexibility and scalability of Drupal, making it ideal for efficient content management and website creation.
See 1 mentions

See Related User Reviews

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you like about Drupal?

Drupal is a feasible software that is capable of handling and managing several types web pages and marketing content easily. Also it offers great abil

9. Ease of Use
Users find Drupal to be exceptionally easy to use, facilitating smooth content management without extensive developer support.
See 1 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you like about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exception

10. Scalability
Users value the scalability of Drupal, enabling powerful solutions for diverse website and ecommerce needs.
See 1 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you like about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exception

Top Cons or Disadvantages of Drupal

1. Complex Coding
Users often struggle with complex coding in Drupal, finding the editing process confusing and difficult to manage.
See 2 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you dislike about Drupal?

Drupal’s power and flexibility come with a level of complexity that can be challenging for new site builders and developers. While improvements like t

OS

Omar S.

Small-Business (50 or fewer emp.)

4.0/5

"A CMS for today's fast paced word"

What do you dislike about Drupal?

I don't like the complex, nested modules in edit mode. As the page gets more complex, so does the editing, you could get lost in edit mode. I also do

2. Learning Difficulty
Users find that learning difficulty with Drupal's complexity can hinder new site builders and developers significantly.
See 2 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you dislike about Drupal?

Drupal’s power and flexibility come with a level of complexity that can be challenging for new site builders and developers. While improvements like t

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you dislike about Drupal?

At initial stages the installation and setup process is quite complex for new users some times. Upgrades of the software are very less here, sometimes

3. Upgrade Difficulties
Users face upgrade difficulties with Drupal, as complexity and reliance on modules can hinder progress and functionality.
See 2 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you dislike about Drupal?

Drupal’s power and flexibility come with a level of complexity that can be challenging for new site builders and developers. While improvements like t

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you dislike about Drupal?

At initial stages the installation and setup process is quite complex for new users some times. Upgrades of the software are very less here, sometimes

4. CMS Limitations
Users struggle with CMS limitations in Drupal, highlighting issues with editing complexity and file management challenges.
See 1 mentions

See Related User Reviews

OS

Omar S.

Small-Business (50 or fewer emp.)

4.0/5

"A CMS for today's fast paced word"

What do you dislike about Drupal?

I don't like the complex, nested modules in edit mode. As the page gets more complex, so does the editing, you could get lost in edit mode. I also do

5. Complexity
Users find the complexity of Drupal challenging, especially for new builders and those unfamiliar with PHP.
See 1 mentions

See Related User Reviews

Ron N.
RN

Ron N.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful, flexible, and supported by a great community... but expect a learning curve"

What do you dislike about Drupal?

Drupal’s power and flexibility come with a level of complexity that can be challenging for new site builders and developers. While improvements like t

6. Installation Issues
Users find the installation issues challenging, especially new users struggling with complexity during setup and updates.
See 1 mentions

See Related User Reviews

RM

Roshan M.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful and amazing tool for CMS content management"

What do you dislike about Drupal?

At initial stages the installation and setup process is quite complex for new users some times. Upgrades of the software are very less here, sometimes

Drupal Reviews (420)

View 3 Video Reviews
Reviews

Drupal Reviews (420)

View 3 Video Reviews
3.9
420 reviews
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G2 reviews are authentic and verified.
Verified User in Biotechnology
AB
Enterprise (> 1000 emp.)
"Good CMS with granular level of customisation options"
What do you like best about Drupal?

Good amount of customization is possible without harming the standard structure.

Easy to maintain and easy to diagnose errors, if any.

Community support and documentation is very extensive.

Integration is possible with various other applications and software. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Web pages can become bulky sometimes. So need to give extra attention towards optimization.

Cache management can be better. Review collected by and hosted on G2.com.

Ron N.
RN
Director of Technical Marketing
Information Technology and Services
Mid-Market (51-1000 emp.)
"Powerful, flexible, and supported by a great community... but expect a learning curve"
What do you like best about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exceptional choice for building applications. You can create powerful solutions with minimal coding thanks to its robust core and ecosystem of modules. When custom functionality is needed, it’s easy to extend with custom code in modules.

Support is abundant, with countless resources, forums, and knowledgeable users ready to help. Once the platform is set up, content creators find it intuitive to manage their content, and the flexible workflows adapt to various needs.

Overall, Drupal combines power, flexibility, and ease of use, making it a fantastic choice for both developers and content teams. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Drupal’s power and flexibility come with a level of complexity that can be challenging for new site builders and developers. While improvements like the Startshot initiative have made it easier to get started, certain features can still be confusing due to how they are structured.

The extensive library of modules is both a strength and a weakness—not all modules are reliable, and some may lose support after you’ve integrated them into your project. For developers unfamiliar with PHP, creating custom modules or working with the theming layer (from the module code) can be daunting and has a steep learning curve.

Deployment and hosting add another layer of complexity. Setting up Drupal on a hosting platform ideally uses Git and best pratices include a CI/CD pipeline for build and efficient deployment. Once it is set up, the process is not bad, but can be a challenge wen things break. Managed hosting providers like Acquia, Pantheon, or Platform.sh can simplify this, but they add costs.

Although the software itself is free, the time and resources required to build, maintain, and host a Drupal site make it best suited for medium to large projects. For simpler needs, a SaaS website builder might be a more practical option. Review collected by and hosted on G2.com.

RM
Marketer
Mid-Market (51-1000 emp.)
"Powerful and amazing tool for CMS content management"
What do you like best about Drupal?

Drupal is a feasible software that is capable of handling and managing several types web pages and marketing content easily. Also it offers great ability to built and luanch new websites so quickly and easily and manage the web pages through it.

The dashboard of the application is well organised, there is not all the clutter of the plugins seen on it. This application offers a quicker and responsive interface and the tools of it are compresive then the worpress.

The websites and e-commerce platform and data can be managed in an amazing way with the help of Drupal software, content management and tracking abilities are great of this app. This keeps all the content to be well organised and also manages to organise larger datasets in its database.

It is a wonderful open source tool, with great integrating abilities with third party applications.

The platform has inbuilt templates designs for digital marketing, this saves time and there are also the AI features for automaticlly posting and scheduling the posts for websites. This platform is best solution for increasing the customers reaching rate. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

At initial stages the installation and setup process is quite complex for new users some times. Upgrades of the software are very less here, sometimes the functionality gets older. Review collected by and hosted on G2.com.

OS
Web Technology Specialist
Small-Business (50 or fewer emp.)
"A CMS for today's fast paced word"
What do you like best about Drupal?

I like that Drupal has a lot of flexibility that usually doesn't require custom coding Review collected by and hosted on G2.com.

What do you dislike about Drupal?

I don't like the complex, nested modules in edit mode. As the page gets more complex, so does the editing, you could get lost in edit mode. I also do not like that there isn't a recyle bin. Once you delete something it's gone forever. Another thing is with the abilty to find and delete files such as pdfs, WORD, EXCEL, etc. If the file is not actively being used on a page, it seems, at least from the end user's interface, that it cannot be deleted. Another thing I dislike is if I have to upload an updated file version of A pdf, i won't be able to keep the same link that people may have bookmarked. It places any files that I upoad into a new directory with the month and year in the folder structure. Other CMS systems I've used I could easily upload and overwrite an existing file and keep the file path the same not breaking the link. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Definitely not a cohesive product"
What do you like best about Drupal?

I guess the product has iterations over the years as an complex evolved CMS but the overall tough learning curve it brings to the table is of no use in the modern world. No reason to say it is the best. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Learning curve, Administrations skills, tonnes of wiki to search on issues, Issues do not resolve via patches as are windows products. from a CMS point of view maybe it has all the features but not all of the necessities to offset an administrator is there. Review collected by and hosted on G2.com.

Sheilla S.
SS
Software Development Project Manager
Mid-Market (51-1000 emp.)
"A powerful and flexible open-source CMS framework."
What do you like best about Drupal?

It was so easy for us to start using Drupal. It has simple product architectural design and the a very flexible interface which made it easy and quick for us to learn it. Also, we received a lot of supportive materials from the community support and other online documentation articles. What has left a mark in us about Drupal is how secure it is. Despite it being an open-source framework, it has robust and comprehensive security functions dedicated to keep every single data safe from any form of security threats. Being an open-source framework, Drupal allows us to scale it by adding any module that we need and this allows us to be more creative. It made it possible to build very productive and fast performance websites and apps by use of modern technology tools like Symfony. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Drupal offers us endless possibilities in building websites. It is fantastic and top performing CMS framework with good security. It always deliver when we need and i have no dislikes for it. Review collected by and hosted on G2.com.

Elizabeth F.
EF
Vice President of Communications
Small-Business (50 or fewer emp.)
"Easy to use, clean, speedy CMS"
What do you like best about Drupal?

I use both Drupal and Wordpress on a weekly basis, managing content and administering user access for different websites.

Pros of Drupal:

-I find the user interface for Drupal to be faster, less cluttered, and more responsive than Wordpress.

-I find Drupal easier to navigate and interact with, overall, and it is also easier to onboard team members to make content edits. (The learning curve is lower!)

-Drupal has a robust open source development community; there have been existing plugins for most features and integrations that I needed or wanted, and it's been relatively easy to have custom modules developed and implemented, too.

- Drupal customer support has been responsive to our developers when they've had to reach out, and there are also lots of message boards with developers who can provide additional support Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Cons (VS Wordpress)

-There are fewer plugins available than on Wordpress

-Fewer themes available than Wordpress

-Not as easy as Wordpress to customize everything without hardcoding Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Drupal Continues to Shape the Future of the CMS"
What do you like best about Drupal?

Flexibility and Extensibility, Strong Community Support, Scalability and many CMS features Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Upgrading between major versions can be complicated and time consuming. Review collected by and hosted on G2.com.

MC
Mid-Market (51-1000 emp.)
"Drupal Commerce easy way to build ecommerce very quickly and scalable"
What do you like best about Drupal?

Drupal is very good content management system and scalable solutions for website and ecommerce Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Still using older tech stack should upgrade to recent tech Review collected by and hosted on G2.com.

Vijay P.
VP
Software Engineer
Enterprise (> 1000 emp.)
"Drupal Enterprise Web Application - Review"
What do you like best about Drupal?

Drupal is a CMS(Content Management System), which helps us to organize the content of our own. Does not require much of the developer support. Really helpful for an large database application. Security is high Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Community support is less when compared to the other platforms. Review collected by and hosted on G2.com.