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Drupal Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the abundant customer support from Drupal, benefiting from numerous resources and an active community. (2 mentions)
Users value the high customizability of Drupal, enabling tailored solutions and efficient content management. (2 mentions)
Users appreciate the customization options of Drupal, allowing tailored solutions and seamless integration for diverse needs. (2 mentions)
Users value Drupal's easy setup, enabling quick website launches and intuitive content management for diverse needs. (2 mentions)
Users enjoy the flexibility of Drupal, enabling seamless handling of diverse applications and custom functionalities. (2 mentions)
Users often face a learning difficulty with Drupal, finding initial setup and features complex and challenging. (2 mentions)
Users experience upgrade difficulties due to complex installations and limited functionalities in Drupal's evolving landscape. (2 mentions)
Users find complex coding challenging, especially for newcomers, making Drupal less accessible for simple projects. (1 mentions)
Users often struggle with the complexity of Drupal, particularly in setup and module reliability for new builders. (1 mentions)
Users find Drupal to be expensive regarding time and resources for hosting and maintenance, especially for smaller projects. (1 mentions)

5 Pros or Advantages of Drupal

5 Cons or Disadvantages of Drupal

Drupal Reviews (425)

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Drupal Reviews (425)

View 3 Video Reviews
3.9
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OS
Omar S.
Web Technology Specialist
Small-Business (50 or fewer emp.)
Originally submitted 5/31/2024
"A CMS for today's fast paced word"
5/5
What do you like best about Drupal?

I like that Drupal has a lot of flexibility that usually doesn't require custom coding Review collected by and hosted on G2.com.

What do you dislike about Drupal?

I don't like the complex, nested modules in edit mode. As the page gets more complex, so does the editing, you could get lost in edit mode. I also do not like that there isn't a recyle bin. Once you delete something it's gone forever. Another thing is with the abilty to find and delete files such as pdfs, WORD, EXCEL, etc. If the file is not actively being used on a page, it seems, at least from the end user's interface, that it cannot be deleted. Another thing I dislike is if I have to upload an updated file version of A pdf, i won't be able to keep the same link that people may have bookmarked. It places any files that I upoad into a new directory with the month and year in the folder structure. Other CMS systems I've used I could easily upload and overwrite an existing file and keep the file path the same not breaking the link. Review collected by and hosted on G2.com.

Anna L.
AL
Anna L.
Director, Product Management
Mid-Market (51-1000 emp.)
"Open-Source, Highly Customizable CMS for Complex Content and Permissions"
5/5
What do you like best about Drupal?

It's open-source, extremely customizable, and can accommodate a large amount of content. It works great for our websites that require many content types, user roles and permissions. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

There was a learning curve when I first started using Drupal, but I was able to draw comparisons from my experience with Wordpress. It does require developers to set up the infrastructure but after that it can be very user friendly for a non-developer. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Powerful Enterprise CMS, but a Steep Learning Curve and Complex Content UI"
3/5
What do you like best about Drupal?

Drupal is a very capable, enterprise level CMS.

It meets the needs for any integration, complex data structures, complicated content governance requirements while maintaining best practices and performance KPIs.

It's open source and free to use so there are no addtional licensing fees fto implement or host.

There's some initiative underway to integrate AI tools for building sites and entering content that seems really promising as well. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

The learning curve is steep for new developers or end users so onboarding can be difficult if you don't have a team around you to help.

The UI/UX for content entry has historically been very much complex form based and while there are efforts to move beyond this with canvas Drupal is still playing catch up when compared with other CMSs. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
Originally submitted 4/2/2026
"Flexible, Scalable, and Secure CMS for Complex Content"
5/5
What do you like best about Drupal?

Drupal’s biggest advantage is its flexibility and scalability. It is a highly customizable content management system that allows organizations to build complex websites and applications with advanced content structures. The platform provides strong security features, which makes it widely trusted by enterprises, government institutions, and large organizations.

Drupal also offers a large ecosystem of modules and integrations, allowing developers to extend functionality easily without building everything from scratch. Its role-based access control, multilingual capabilities, and powerful taxonomy system make it ideal for managing large amounts of structured content.

Another key strength is its open-source community, which continuously improves the platform and provides documentation, modules, and security updates. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

One of the main downsides of Drupal is that it has a steeper learning curve compared to other CMS platforms such as WordPress. Non-technical users may find the interface less intuitive, and some tasks require developer knowledge.

Implementation and setup can also take longer because Drupal is designed for complex and enterprise-level projects, which often require customization and configuration. Additionally, upgrading between major Drupal versions can sometimes require significant redevelopment or module updates.

For small websites or simple projects, Drupal may feel overly complex, and the hosting and maintenance requirements can be higher compared to lightweight CMS platforms. Review collected by and hosted on G2.com.

Gowtham R.
GR
Gowtham R.
Architect
Enterprise (> 1000 emp.)
"Flexible, Scalable Solution for Large Multisite & Multilingual Apps"
4.5/5
What do you like best about Drupal?

Flexible and scalable for handling large multisite and multilingual applications. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Large and complex applications are slow. Need third parties like redis for better performance. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Highly Customizable Website Builder That Stands Out"
4/5
What do you like best about Drupal?

It lets you really customise your website in ways other platforms may not let you Review collected by and hosted on G2.com.

What do you dislike about Drupal?

It can be a steep learning curve and sometimes support for it seems lacking Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Good CMS with granular level of customisation options"
4/5
What do you like best about Drupal?

Good amount of customization is possible without harming the standard structure. Easy to maintain and easy to diagnose errors, if any. Community support and documentation is very extensive. Integration is possible with various other applications and software. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Web pages can become bulky sometimes. So need to give extra attention towards optimization. Cache management can be better. Review collected by and hosted on G2.com.

Ron N.
RN
Ron N.
Director of Technical Marketing
Information Technology and Services
Mid-Market (51-1000 emp.)
"Powerful, flexible, and supported by a great community... but expect a learning curve"
4.5/5
What do you like best about Drupal?

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exceptional choice for building applications. You can create powerful solutions with minimal coding thanks to its robust core and ecosystem of modules. When custom functionality is needed, it’s easy to extend with custom code in modules.

Support is abundant, with countless resources, forums, and knowledgeable users ready to help. Once the platform is set up, content creators find it intuitive to manage their content, and the flexible workflows adapt to various needs.

Overall, Drupal combines power, flexibility, and ease of use, making it a fantastic choice for both developers and content teams. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Drupal’s power and flexibility come with a level of complexity that can be challenging for new site builders and developers. While improvements like the Startshot initiative have made it easier to get started, certain features can still be confusing due to how they are structured.

The extensive library of modules is both a strength and a weakness—not all modules are reliable, and some may lose support after you’ve integrated them into your project. For developers unfamiliar with PHP, creating custom modules or working with the theming layer (from the module code) can be daunting and has a steep learning curve.

Deployment and hosting add another layer of complexity. Setting up Drupal on a hosting platform ideally uses Git and best practices include a CI/CD pipeline for build and efficient deployment. Once it is set up, the process is not bad, but can be a challenge when things break. Managed hosting providers like Acquia, Pantheon, or Platform.sh can simplify this, but they add costs.

Although the software itself is free, the time and resources required to build, maintain, and host a Drupal site make it best suited for medium to large projects. For simpler needs, a SaaS website builder might be a more practical option. Review collected by and hosted on G2.com.

RM
Roshan M.
Marketer
Mid-Market (51-1000 emp.)
"Powerful and amazing tool for CMS content management"
4.5/5
What do you like best about Drupal?

Drupal is a feasible software that is capable of handling and managing several types of web pages and marketing content easily. Also, it offers great ability to build and launch new websites so quickly and easily and manage the web pages through it. The dashboard of the application is well organized, there is not all the clutter of the plugins seen on it. This application offers a quicker and responsive interface and the tools of it are comprehensive than WordPress. The websites and e-commerce platform and data can be managed in an amazing way with the help of Drupal software, content management and tracking abilities are great of this app. This keeps all the content to be well organized and also manages to organize larger datasets in its database. It is a wonderful open-source tool, with great integrating abilities with third-party applications. The platform has inbuilt template designs for digital marketing, this saves time and there are also the AI features for automatically posting and scheduling the posts for websites. This platform is the best solution for increasing the customers reaching rate. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

At initial stages, the installation and setup process is quite complex for new users sometimes. Upgrades of the software are very less here, sometimes the functionality gets older. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Originally submitted 9/27/2019
"Definitely not a cohesive product"
2/5
What do you like best about Drupal?

I guess the product has iterations over the years as a complex evolved CMS but the overall tough learning curve it brings to the table is of no use in the modern world. No reason to say it is the best. Review collected by and hosted on G2.com.

What do you dislike about Drupal?

Learning curve, Administration skills, tonnes of wiki to search on issues, Issues do not resolve via patches as are windows products. from a CMS point of view maybe it has all the features but not all of the necessities to offset an administrator is there. Review collected by and hosted on G2.com.