--- title: Drupal Reviews meta_title: 'Drupal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 425 reviews by the users' company size, role or industry to find out how Drupal works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 425 scale: '5' date_modified: '2026-08-09' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Drupal Reviews **Vendor:** Drupal **Category:** [Web Content Management Software](https://www.g2.com/categories/web-content-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 425 ## About Drupal Decoupled Drupal, also known as headless Drupal, is an architectural approach that separates Drupal's backend content management system from its frontend presentation layer. This separation allows developers to use Drupal as a robust content repository while building dynamic, interactive frontends with modern JavaScript frameworks like React, Vue.js, or Angular. By decoupling, organizations can deliver content seamlessly across multiple channels, including websites, mobile applications, and IoT devices. Key Features and Functionality: - Content API: Drupal provides APIs such as JSON:API and GraphQL, enabling efficient content retrieval and manipulation for frontend applications. - Frontend Flexibility: Developers can choose any frontend technology, allowing for the creation of highly interactive and customized user interfaces. - Omnichannel Delivery: Content can be distributed across various platforms, ensuring a consistent user experience on web, mobile, and other digital channels. - Performance Optimization: Decoupled architectures can enhance performance by leveraging client-side rendering and integrating with content delivery networks (CDNs) for faster content delivery. - Scalability: The separation of concerns allows for independent scaling of the backend and frontend, accommodating growing user demands and traffic. Primary Value and Solutions Provided: Decoupled Drupal empowers organizations to future-proof their digital presence by enabling design refreshes without overhauling the entire CMS. It facilitates the delivery of content across multiple devices and platforms, ensuring a cohesive and engaging user experience. By leveraging Drupal's built-in caching and rendering technologies, decoupled architectures can achieve faster content delivery, enhancing overall site performance. This approach also allows development teams to work in parallel, with frontend and backend developers focusing on their respective areas, leading to more efficient development cycles and quicker time-to-market for new features. ## Drupal Pros & Cons **What users like:** - Users value the **abundant customer support** from Drupal, appreciating the resources and community help available. (2 reviews) - Users value the **customizability** of Drupal, allowing for tailored solutions and seamless integration with various needs. (2 reviews) - Users value the **extensive customization options** in Drupal, allowing tailored solutions for diverse web projects effectively. (2 reviews) - Users find Drupal's **easy setup** allows for quick website launch and effective content management with minimal hassle. (2 reviews) - Users value the **flexibility** of Drupal, effortlessly managing large, diverse applications with ease and customization. (2 reviews) - Users appreciate the **flexibility and power** of Drupal, enabling efficient website management and seamless integrations. (2 reviews) - Users value the **scalability** of Drupal, enabling powerful solutions for diverse website and ecommerce needs. (2 reviews) - Adaptability (1 reviews) - API Integration (1 reviews) - Users value the **flexibility** of Drupal, enabling efficient management of diverse web pages and content effortlessly. (1 reviews) **What users dislike:** - Users find the **learning difficulty** of Drupal challenging, especially during installation and when managing custom features. (2 reviews) - Users face **upgrade difficulties** with Drupal, as the complex setup can hinder progress and adaptability. (2 reviews) - Users find Drupal's **complex coding** daunting, especially for new builders and developers navigating its extensive features. (1 reviews) - Users find **Drupal's complexity** daunting, especially for new developers and site builders, impacting ease of use. (1 reviews) - Users find Drupal to be **expensive** due to high hosting costs and resource demands for site maintenance. (1 reviews) - Users find the **installation issues** challenging, especially new users struggling with complexity during setup and updates. (1 reviews) - Lack of Features (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ## Drupal Reviews ### 1. Definitely not a cohesive product **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Drupal?** I guess the product has iterations over the years as an complex evolved CMS but the overall tough learning curve it brings to the table is of no use in the modern world. No reason to say it is the best. **What do you dislike about Drupal?** Learning curve, Administrations skills, tonnes of wiki to search on issues, Issues do not resolve via patches as are windows products. from a CMS point of view maybe it has all the features but not all of the necessities to offset an administrator is there. **Recommendations to others considering Drupal:** Not recommended.Unless you have an Administrator with full PHP skills and versed in Linux do not use this product.There are more easier modern era knowledge products with better way to use the assets. PHP is not an answer for all problems. **What problems is Drupal solving and how is that benefiting you?** Regular CMS. Once stable and in the hands of an efficient developer/administrator it has a long life span. Evolution i suspect. ### 2. Don't use Drupal if you are not a Prof. developer or if you don't have development team **Rating:** 1.5/5.0 stars **Reviewed by:** Kamrul H. | Senior Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2022 **What do you like best about Drupal?** Well, Drupal is a great CMS for enterprise users. Who wants to adopt their large scalable high functional web portal into a secured CMS. As per I know, Drupal is the most secured CMS than any other CMS. **What do you dislike about Drupal?** Very limited options for backend users. Drupal also has fewer modules/plugins than Joomla or Wordpress. And most of the plugins are paid. Drupal doesn't have a good interface for users also. If you are not a tech person and are just familiar with other CMS then Drupal will disappoint you. This is a so-called CMS but the truth is, you have to make changes to the codes. **What problems is Drupal solving and how is that benefiting you?** Honestly, I used drupal for a short period of time. I have experienced one of my client's website, where he used Drupal for his targeted visitors which was approximately a million. ### 3. Drupal is not the future, at least for me **Rating:** 2.0/5.0 stars **Reviewed by:** Bethany T. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Drupal?** The only thing I like about using Drupal is how simple it is to do the basic things you need to do. Writing body text, making new pages, etc. is fairly simple for someone who may not understand web design. **What do you dislike about Drupal?** I dislike how difficult it is to make things custom for my site. Unless you are familiar with coding, everything seems to take much longer than on other site developers I'm familiar with. **What problems is Drupal solving and how is that benefiting you?** We're able to have multiple users log in and update their respective pages on our website. This solves the problem of allowing individuals to update and access their respective information instead of forcing all edits to go through one single person. And it's easy for them to comprehend how to make edits and doesn't take a ton of oversight. ### 4. Open Source CMS Just OK. Mods are a Pain **Rating:** 1.5/5.0 stars **Reviewed by:** Simon C. | ABM/Demand Gen/Marketing Operations Checkpoint/Dome9, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2020 **What do you like best about Drupal?** MVC Model, Open Source, Plugins and Templates relatively easy to program **What do you dislike about Drupal?** Mods are really a pain in the butt (the content area). Not intuitive at all. Takes forever to create a page because of it. Not as customizable as wordpress. Slow **Recommendations to others considering Drupal:** Make sure you dont oversimplify the content areas... **What problems is Drupal solving and how is that benefiting you?** It is a content management system so delivery and automation of building websites. It makes web creation a lot easier and automated than simply coding from scratch ### 5. Lost in Popularity Contest to Wordpress **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2018 **What do you like best about Drupal?** Overall designs and functionality are similar to Joomla. Drupal can become powerful when you added modules and plugins to this core frameworks. **What do you dislike about Drupal?** Some latest updates are beginning to loose pace. Example, Drupal has a module to compile to PWA. Yet, it like other open sources - we are asked to use it at our own risk. If you compare Drupal to Wordpress for example, this type of enhancements are very widely available. In fact, you can easily find discussion forum about it. Also, Drupal may have e-commerce modules. Yet, it is not as lucrative as Wordpress which you can instantly set ECWID or a free WooCommerce. **Recommendations to others considering Drupal:** If you are looking for a free content management and like to have open source control, Drupal may be an option for you. However, there are other CMS (Content Management System) that can do similarly or even more popular such as Joomla, Grav, ProcessWire, DropKick, TidyCMS, ExpressEngine and of course Wordpress. **What problems is Drupal solving and how is that benefiting you?** If you are looking to just create a simple corporate look website, Drupal will do fine. However if you are beginning to get fancy such as e-commerce, custom product design modulation, etc, Drupal may need far more effort. ### 6. Drupal is powerful... but it comes at a price **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2017 **What do you like best about Drupal?** Drupal has a lot of customization options, you can really make your site exactly how you want it with a lot of powerful features and plugins. **What do you dislike about Drupal?** Drupal is complicated. More than anything else I've used. We hired a team to design and build our website and it was extremely expensive to do. After that, even simple changes and updates require paying someone to do it. **Recommendations to others considering Drupal:** If you put the time and money into making what you want, you can get a great website. **What problems is Drupal solving and how is that benefiting you?** Our website is much prettier, functional, and usable than what we had before. It gives our visitors a much better experience than we were able to provide before switching. ### 7. Huge learning curve **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2017 **What do you like best about Drupal?** Ability to write HTML in body field. Ability to build full pages by using small bits of content packed into one panel. **What do you dislike about Drupal?** Steep learning curve for beginners. It really took far too much effort to learn to do simple things. On top of having to come in and fix someone else work when I'd never actually used Drupal before. It was a nightmare. **Recommendations to others considering Drupal:** Take a class on how to use the CMS. It's not as easy to understand as Wordpress or Joomla. Invest in learning more about it before implementing it. **What problems is Drupal solving and how is that benefiting you?** We use Drupal to market our Smart Home products for our sister company, Savant. One of the benefit of using Drupal is being able to make quick content changes without having to manually code things in. ### 8. Drupal, a love-hate relationship **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2018 **What do you like best about Drupal?** Drupal is a simple service that allows for a pretty cut and dry application for posted content to the Internet **What do you dislike about Drupal?** Their support has not been great. The upload times are slow and the connection is unrelieble. **What problems is Drupal solving and how is that benefiting you?** Posting content to a website with ease, hopefully ### 9. Expensive and difficult to find developers **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Drupal?** Very secure, good if you work in certain industries (healthcare, financial services, security) **What do you dislike about Drupal?** Very complex and breadth of developers available is scarce **Recommendations to others considering Drupal:** Expensive - make sure you have fast learners to pick it up **What problems is Drupal solving and how is that benefiting you?** Website overhaul with complex user login management ### 10. Web content management **Rating:** 2.0/5.0 stars **Reviewed by:** Jenny H. | Records and Forms Manager, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2016 **What do you like best about Drupal?** I began using Drupal in November of 2015 through our agency's internet site and we recently implemented it for our intranet site. The tool is great for those without HTML or advanced web site design experience. The ability to limit rights and roles and assign publishing access is essential. **What do you dislike about Drupal?** If you have previous experience with other content management systems like DotNetNuke, you may be disappointed in the built in modules and infrastructure. The web forms are not **Recommendations to others considering Drupal:** Determine roles and permissions ahead of time and define those so that there are no misunderstandings regarding access. **What problems is Drupal solving and how is that benefiting you?** Ultimately this enables the control of content by limiting who posts what. You can assign permissions to your staff based on their role in the workflow. This has eliminated rogue content from being published. ### 11. Overall great CMS **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about Drupal?** How adaptive Drupal is and how it can be manipulated for different use cases **What do you dislike about Drupal?** The user interface could use a more intuitive user flow. **What problems is Drupal solving and how is that benefiting you?** Its a one-stop for content at our organization. Tagging enables auto filtering content and making it easier to use. ### 12. Drupal is just ok **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2017 **What do you like best about Drupal?** I like that updating a webpage is like filling in a form. This makes it easy for less tech-savy colleagues. **What do you dislike about Drupal?** I dont like that I cant make updates to it without help from our 3rd party tech team. I wish it was easier for me to manipulate on my own. I like Word Press better. **Recommendations to others considering Drupal:** Go with Word Press **What problems is Drupal solving and how is that benefiting you?** WE needed any easy way to update our website when we switched. But now, I feel like it is too rigid and there isnt a lot of room to create unique web pages. ### 13. Look elsewhere, unless you have no choice. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Think Tanks | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2016 **What do you like best about Drupal?** Drupal has been around for such a long time, finding a consultant or firm who specializes in Drupal is a breeze. On the other hand, the quality of the work will vary drastically. You really need technical person on hand to vet the coding practices of the team who will work on your Drupal site. **What do you dislike about Drupal?** The open-source and community-driven nature of the software means it is very difficult to debug. If you're working with Drupal yourself, expect to spend hours Googling and reading forum posts. Modules (like plugins) are often abandoned. Modules will frequently have obscure conflicts with certain versions of Drupal or other modules. **Recommendations to others considering Drupal:** Hire an experienced consultant or firm to work on your Drupal site. Make sure to get recommendations and look at the sites they've built before hiring them. **What problems is Drupal solving and how is that benefiting you?** Some large organizations have no choice but to use Drupal. In those cases, it can be a great tool. It can be a robust, mature content management system, in the right hands. It allows site-builders and non-technical folks to manage their websites and do fairly complex operations (see: Views) without touching code. ### 14. Developer with multiple drupal distributions **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2016 **What do you like best about Drupal?** The flexible data model was nice for building out different objects within a website, more than just Posts. **What do you dislike about Drupal?** Every distribution, plugin, etc is done differently. There is little standardization that I've seen across the drupal community. Each part I pick up I have to figure out how they did X and Y because its different. Dependency resolution is a big one. Even for the site admins, you become a specialist in one particular distribution Also I would constantly run into problems in larger distributions, getting everything to work on newer versions of php, there would always be some plugin or extension that has compatibility problems. **Recommendations to others considering Drupal:** Start with Drupal 8, skip everything before that. **What problems is Drupal solving and how is that benefiting you?** Consistency among multiple websites (look, feel, and functionality), maintaining lots of websites under a common framework for minimal work. ### 15. Powerful CMS, but requires a lot of expertise to be used effectively **Rating:** 2.0/5.0 stars **Reviewed by:** Valerio D. | IT Infrastructure Manager, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2016 **What do you like best about Drupal?** Powerful, extensible and heavily customizable, a lot of extensions available **What do you dislike about Drupal?** Too complex for a beginner, requires too much work for simple sites. For expert developers and not for occasional users **What problems is Drupal solving and how is that benefiting you?** A CMS with the possibility to implement extensions for a specific application. The possibility to write extensions was feasible thanks to the very good Drupal architecture. ### 16. Poweful, but user experience lacking **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2016 **What do you like best about Drupal?** Large pool of cheap developers available. **What do you dislike about Drupal?** As a general purpose tool Drupal often leads to mediocre results. **Recommendations to others considering Drupal:** Drupal does not solve all the problems and many of the free modules are of bad quality. **What problems is Drupal solving and how is that benefiting you?** eCommerce and Content Management ### 17. Wordpress writer trying to use drupal **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2014 **What do you like best about Drupal?** I don't know anything about the open-source system drupal uses, but I would imagine this is the main selling point. Many users talk about flexibility and ease of use. From a content perspective with limited coding experience and years of work with wordpress, I can't say Drupal is easy or flexible, but it is different and provides a more current/modern flavor to the content I produce. **What do you dislike about Drupal?** It's impossible to find articles. Tagging and searching for tags is a disaster, you have the main categories and that's it. There's no way of navigating the blog effectively, you must go page by page unless you know the blog by name and can find it through search. This cuts off all content older than 6 months to readers on the blog homepage. Eek! Also SEO tagging is terrible. After writing a post I must switch to plain text editor to add my image and link tags. Huge waste of time. Worst of all is the saving / publishing option. I must be doing something wrong but I'll be nearly finished an article, I'll be adding in the hyperlinks and the links pop up box just dies, freezing my page and never reloading. There's no autosave like in wordpress and my article is gone. I'm forced to start over, hoping the hyperlink box doesn't crash again. Oh and if you save every so often while creating content, I have no idea where to find my drafts unless I've scheduled them for another date and they're under the scheduled tab. So if I start writing a post I better finish it before I close the editing window or else it's gone into some unknown vortex. Worst of all, Drupal is not intuitive - that's really the summary of my experience. Maybe I've just worked with Wordpress longer and am more used to it, but I feel like it's more difficult to add plugins, to build content, to tag, and to save. **Recommendations to others considering Drupal:** If you're starting out in content, don't use drupal. If you have coding experience and you want to experiment with a platform and build features, this may work for you. Wordpress, from what I understand, has plugins and features you can add and select and adjust, drupal requires you to put a little more work into it and build or discover things on your own. For writers, stick to wordpress, you'll have far less headaches. **What problems is Drupal solving and how is that benefiting you?** It's free and if I could customize or if I had the knowledge or training to do this, that would be great. It's forced me out of my comfort zone, I've learned a bit more about backend content, but I feel we've created more problems than we've solved unfortunately. ### 18. I use Drupal daily to manage content for a large, sports-themed site **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2014 **What do you like best about Drupal?** Drupal's ability to manage content directly on a page is its best feature. I don't have to hunt around in the back end looking for an obscure headline list if I want to add or subtract content. It's as easy as opening a page in edit mode and then adding or removing the item. This comes with a caveat, however, as it's difficult to find the content you want. I'm more of a content manager than developer, but the developers seem to like the open-source nature of the system. **What do you dislike about Drupal?** Drupal's Achilles' heel has always been finding the content with which I want to work. In other words, if I want to recycle an evergreen piece of content and drop it on the home page, I have to know exactly what it is called within the system. I can find it first via the system's cumbersome search, but that adds a layer of complexity to what should be a simple operation. If you are working with content that is often named the same, finding the exact item you want to use can become a nightmare. **Recommendations to others considering Drupal:** Drupal is probably not the best solution if you are going to be managing a lot of evergreen content -- it's simply too difficult to get to the old stuff. I used Clickability prior to using Drupal and that CMS was wonderful for retrieving older content. **What problems is Drupal solving and how is that benefiting you?** It's free, so we're enjoying increased revenue by not having to pay for it! Seriously though, Drupal's customization is its strongest feature. If you've got developers on hand to create things, it could be of value. ## Drupal Discussions - [What make drupal one of the best CMS in the world?](https://www.g2.com/discussions/35339-what-make-drupal-one-of-the-best-cms-in-the-world) - 2 comments, 1 upvote - [Version](https://www.g2.com/discussions/10421-version) - 1 comment, 1 upvote - [View Drupal pricing details and edition comparison](https://www.g2.com/products/drupal/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+19%3A36%3A18+-0500&secure%5Bsession_id%5D=4141aa91-d250-4b87-958e-def5f695fe86&secure%5Btoken%5D=5b94748d3921f229230768aa6a053e3d12f67dcb7936f2c737ba077a88e4d219&format=llm_user) ## Drupal Integrations - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) ## Drupal Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository - SEO Management - eCommerce Management - Forms Management - Campaign Management - Media Management - Drag & Drop Editor - Audio Editor **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction - Social Media Integration **Additional Functionality** - AI/Machine Learning - Reporting/Analytics - Collaboration Tools - Image Editing - Website Publishing Options - Chatbot - Content Publishing Options - Text Editing - Access Control - Website Accessibility Tools - Content Delivery - Content Personalization - Configurable Workflow - Generative AI - Alerts/Notifications - Video Editing - AI Copilot - Performance Testing - Activity Monitoring - Multi-Channel Distribution ## Top Drupal Alternatives - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - 4.4/5.0 (9,390 reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (969 reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - 4.4/5.0 (981 reviews)