--- title: Drupal Reviews meta_title: 'Drupal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 425 reviews by the users' company size, role or industry to find out how Drupal works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 425 scale: '5' date_modified: '2026-08-09' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Drupal Reviews **Vendor:** Drupal **Category:** [Web Content Management Software](https://www.g2.com/categories/web-content-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 425 ## About Drupal Decoupled Drupal, also known as headless Drupal, is an architectural approach that separates Drupal's backend content management system from its frontend presentation layer. This separation allows developers to use Drupal as a robust content repository while building dynamic, interactive frontends with modern JavaScript frameworks like React, Vue.js, or Angular. By decoupling, organizations can deliver content seamlessly across multiple channels, including websites, mobile applications, and IoT devices. Key Features and Functionality: - Content API: Drupal provides APIs such as JSON:API and GraphQL, enabling efficient content retrieval and manipulation for frontend applications. - Frontend Flexibility: Developers can choose any frontend technology, allowing for the creation of highly interactive and customized user interfaces. - Omnichannel Delivery: Content can be distributed across various platforms, ensuring a consistent user experience on web, mobile, and other digital channels. - Performance Optimization: Decoupled architectures can enhance performance by leveraging client-side rendering and integrating with content delivery networks (CDNs) for faster content delivery. - Scalability: The separation of concerns allows for independent scaling of the backend and frontend, accommodating growing user demands and traffic. Primary Value and Solutions Provided: Decoupled Drupal empowers organizations to future-proof their digital presence by enabling design refreshes without overhauling the entire CMS. It facilitates the delivery of content across multiple devices and platforms, ensuring a cohesive and engaging user experience. By leveraging Drupal's built-in caching and rendering technologies, decoupled architectures can achieve faster content delivery, enhancing overall site performance. This approach also allows development teams to work in parallel, with frontend and backend developers focusing on their respective areas, leading to more efficient development cycles and quicker time-to-market for new features. ## Drupal Pros & Cons **What users like:** - Users value the **abundant customer support** from Drupal, appreciating the resources and community help available. (2 reviews) - Users value the **customizability** of Drupal, allowing for tailored solutions and seamless integration with various needs. (2 reviews) - Users value the **extensive customization options** in Drupal, allowing tailored solutions for diverse web projects effectively. (2 reviews) - Users find Drupal's **easy setup** allows for quick website launch and effective content management with minimal hassle. (2 reviews) - Users value the **flexibility** of Drupal, effortlessly managing large, diverse applications with ease and customization. (2 reviews) - Users appreciate the **flexibility and power** of Drupal, enabling efficient website management and seamless integrations. (2 reviews) - Users value the **scalability** of Drupal, enabling powerful solutions for diverse website and ecommerce needs. (2 reviews) - Adaptability (1 reviews) - API Integration (1 reviews) - Users value the **flexibility** of Drupal, enabling efficient management of diverse web pages and content effortlessly. (1 reviews) **What users dislike:** - Users find the **learning difficulty** of Drupal challenging, especially during installation and when managing custom features. (2 reviews) - Users face **upgrade difficulties** with Drupal, as the complex setup can hinder progress and adaptability. (2 reviews) - Users find Drupal's **complex coding** daunting, especially for new builders and developers navigating its extensive features. (1 reviews) - Users find **Drupal's complexity** daunting, especially for new developers and site builders, impacting ease of use. (1 reviews) - Users find Drupal to be **expensive** due to high hosting costs and resource demands for site maintenance. (1 reviews) - Users find the **installation issues** challenging, especially new users struggling with complexity during setup and updates. (1 reviews) - Lack of Features (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ## Drupal Reviews ### 1. Powerful Enterprise CMS, but a Steep Learning Curve and Complex Content UI **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Drupal?** Drupal is a very capable, enterprise level CMS. It meets the needs for any integration, complex data structures, complicated content governance requirements while maintaining best practices and performance KPIs. It's open source and free to use so there are no addtional licensing fees fto implement or host. There's some initiative underway to integrate AI tools for building sites and entering content that seems really promising as well. **What do you dislike about Drupal?** The learning curve is steep for new developers or end users so onboarding can be difficult if you don't have a team around you to help. The UI/UX for content entry has historically been very much complex form based and while there are efforts to move beyond this with canvas Drupal is still playing catch up when compared with other CMSs. **What problems is Drupal solving and how is that benefiting you?** Drupal is a great fit for sites that require complex content data structures and integrations with APIs or other external data sources. If there isn’t already a module for a specific integration, you can usually implement it yourself—as long as you know what you’re doing. ### 2. Good for website and application development, not user friendly to non-technical users **Rating:** 2.5/5.0 stars **Reviewed by:** Charles O. | Senior Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Drupal?** Dynamic platform that is easily customizable **What do you dislike about Drupal?** Not as user friendly of a platform for non-technical users **Recommendations to others considering Drupal:** Great for website when developers are admins **What problems is Drupal solving and how is that benefiting you?** Website development ### 3. Drupal 7 - 9 Move **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about Drupal?** I like the security and option to add Arabic language. **What do you dislike about Drupal?** The move from 7 to 9 is exceptionally costly and timed so poorly right after a pandemic when most organizations do not have the budgets to pay for a rebuild. **What problems is Drupal solving and how is that benefiting you?** No problems solved but it does get the job done! ### 4. Solid CMS, but not as easy to get started **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Drupal?** it uses php linux, and support most platform **What do you dislike about Drupal?** its hard to get start and familiar with the work flow **What problems is Drupal solving and how is that benefiting you?** having a website CMS with custom or build in templates ### 5. Drupal - An advanced CMS platform **Rating:** 2.5/5.0 stars **Reviewed by:** Sukanya M. | Manager, Marketing Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2019 **What do you like best about Drupal?** Drupal is a very advanced CMS platform for building your website. it has nice customized themes and different features which make your website very very functional. **What do you dislike about Drupal?** The update is a hassle in drupal. If you choose to update the version automatically, it messes with the custom features often and that affects the performance of the website. Also, it is not very user friendly like other CMS. It is difficult to use for beginners. **Recommendations to others considering Drupal:** This platform offers a wide variety of customization, integration option which is great but at the same time, it can be complex for the new users sometimes- especially the navigation. **What problems is Drupal solving and how is that benefiting you?** I don't think that I have ever solved any problem with Drupal. It is an advanced CMS platform but it is not very popular among the new users because of its complexity. ### 6. Drupal Help Build An Engaged Community **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Drupal?** For some things, Drupal is incredibly fast and simple to use. I can post an event to our website, or make an edit in minutes. The resulting website is also incredibly polished and professional looking. It is also useful as a very large institution incorporate multiple independent entities that are quite large in and of themselves, to be able to display a simultaneously unified and diversified appearance between their individual sites, but also to share a common system with common features, to allow for instances of collaboration. **What do you dislike about Drupal?** If you come in to a website that has been created by someone else, or worse by several individuals over the course of years, it can be next to impossible to find some things. There are multiple ways to create a page, and depending upon which method they used, that particular section of text that you want to edit could be buried in any number of locations. Some of these locations are in and of themselves buried within a labyrinthine interface. Some pieces of content actually exist and must be edited in multiple locations. We struggle in particular with a lack of archiving ability on certain features, so we must leave it on the site indefinitely or delete it and lose the record. Drupal's interface, and text editor in particular, is also limited in terms of content styling - I had to use html just to change the font color of a phrase. We actually needed to employ third party development assistance just to add an additional social media icon - this was not something our communications team was able to use the admin interface alone to add. Finally, Drupal struggles with a lot of different file formats, as far as uploading is concerned. **What problems is Drupal solving and how is that benefiting you?** We rely on our website to get our work out to new audiences, and keep our current audiences engaged in what we do. Drupal makes the pathway for your most regularly posted pieces of content, like events and stories, readily accessible to allow for a constant and steady stream of updates, ensuring the full range of our activity is highly visible and our site is always current and up to the minute. ### 7. Great abilities **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Drupal?** Good interface that can do a lot visually. You can customize to your organization's current theme **What do you dislike about Drupal?** Can be slow to use and load. Takes a while to save content blocks when they are updating. **Recommendations to others considering Drupal:** Hire a web specialist trained with Drupal or similiar softwares. **What problems is Drupal solving and how is that benefiting you?** Consistent brand image. Having multiple people being able to edit is very nice and handy ### 8. Powerful - Complex - CMS **Rating:** 3.0/5.0 stars **Reviewed by:** Dr. C. Michael S. | Research Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2018 **What do you like best about Drupal?** I like that the administrator can have a variety of users with a broad spectrum of capabilities. If I only want a user to change photos or images on a certain page, I can limit them to that and not have to be concerned that they could even touch the original. This CMS is better when it comes to large scale organizations' needs. I like that it can be customized by the user / developer and that it is so powerful. **What do you dislike about Drupal?** What I dislike - which keeps me from using it anymore - there are limitations to the amount of plugins and themes compared to WordPress. Additionally, the complexity of this CMS provides such a steep learning curve that it is difficult to teach this to university students (and that is my profession). It isn't that themes don't exist, they do - however they are very pricey. **Recommendations to others considering Drupal:** If you are considering Drupal, do so only if you have extra time, coding experience, and a good understanding of how CMS' work. I would suggest that you view other sites that have used it and see what you like and/or dislike - then, if possible, contact the web developer and ask some questions that may lead you into using it or not. At least you will have some insight. **What problems is Drupal solving and how is that benefiting you?** Providing a website for clients that will allow the client to take over once the development has been completed and accepted. Additionally, it is a CMS to introduce to university students that are unaware of what a CMS is. ### 9. You need a programer but if you have that it's ok **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2019 **What do you like best about Drupal?** somewhat easy to manage for basic information. **What do you dislike about Drupal?** the more deeply you have to get into the program the more likely you will need outside help. no good ecommerce at least that we've found. **Recommendations to others considering Drupal:** make sure you have a person on site to help with the day to day maintenance of the site you are using drupal for. if you are wanting CRM or shopping cart you probably want to use something else. Our verison is not mobile combatible. **What problems is Drupal solving and how is that benefiting you?** We needed an easier way to manage our webiste...we wanted one where we could do most of the updating internally. ### 10. Drupal is a good CMS to make custom changes, but isn't as user-friendly as other platforms **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2018 **What do you like best about Drupal?** It works well for our website. It allows us to make more custom changes to our site and go beyond basic CMS capabilities. **What do you dislike about Drupal?** Oftentimes things are hard to find. It's not always straightforward to find exactly where you go to edit a certain header or text box, and simple edits can take up more time and resources than it should. **What problems is Drupal solving and how is that benefiting you?** We use Drupal for our website CMS. Our developers built our new site on the CMS since it allows for more custom changes and more technical adjustments. It isn't nearly as user-friendly or straightforward as more common CMS platforms like WordPress or Squarespace, but once you get the hang of it it makes sense. ### 11. Gets the job done **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Drupal?** What I like them best is the ability to customize everything I want. **What do you dislike about Drupal?** It's not necessarily intuitive to use, and sometimes I get confused on what should be simple tasks. **Recommendations to others considering Drupal:** Lots of good YouTube videos on how to use it- take advantage! **What problems is Drupal solving and how is that benefiting you?** Our entire company website is hosted on drupal. It gets the word out about what we're doing. ### 12. drupal **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Drupal?** back-end was pretty easy to update and we were able to do it without too much training **What do you dislike about Drupal?** there were a lot of things with image formatting that we couldn't do on our own--needed a developer **What problems is Drupal solving and how is that benefiting you?** not using it currently, did with previous website ### 13. User Friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2019 **What do you like best about Drupal?** Drupal is pretty easy to pick up when you are already familiar with sites like WordPress **What do you dislike about Drupal?** Nothing glaring to report, it does require a more intimate knowledge. **What problems is Drupal solving and how is that benefiting you?** It helped us build out a news site for a client, which needed to have key functions like "endless scroll" to optimize traffic and pageviews. ### 14. High learning curve, but easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Alyssa B. | Advocacy and Communications Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Drupal?** I like being able to switch in and out of edit view **What do you dislike about Drupal?** I dislike the interface. For folks without a comp-sci background, the learning curve for how to use this software is high **What problems is Drupal solving and how is that benefiting you?** We are a non-profit organization, so this question is N/A ### 15. It Does What It Needs To **Rating:** 3.0/5.0 stars **Reviewed by:** Mark T S. | Sr. Director of Marketing, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Drupal?** We are able to manage five different websites on one CMS. **What do you dislike about Drupal?** It is not very user friendly. The interface is not easy to navigate, the image upload process is confusing, and it is not very intuitive. Additionally, the editing tools are subpar compared to other CMS systems I have used. **Recommendations to others considering Drupal:** If you decide to use Drupal, I would recommend having an in house expert, because odds are you are going to need someone to build custom functions for you. **What problems is Drupal solving and how is that benefiting you?** We aren't using Drupal to do anything out of the ordinary. We use it to host web content for a variety of elearning sites. I have found that it is extremely easy to edit meta tags. ### 16. Friendly platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2019 **What do you like best about Drupal?** Having choices to make landing pages easy to navigate **What do you dislike about Drupal?** At times is hard to reconfigure page structure **Recommendations to others considering Drupal:** Take Online courses **What problems is Drupal solving and how is that benefiting you?** Being able to strategically organize information to make easy to find by visitors ### 17. Over complicated CMS with very little flexibility **Rating:** 2.5/5.0 stars **Reviewed by:** James B. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Drupal?** This is quite hard to write something which was best. I think the search functionality for membership type sites was pretty advanced however you could easily in another CMS build the same functionality 3 times quicker. The admin area is ok **What do you dislike about Drupal?** The system has poor online support. You will need a full stack developer to administrate and manage the code and updates. You need multiple plugins to get simple functionality to work. The updates of the core are also a minefield and you have to be very careful when upgrading. **Recommendations to others considering Drupal:** You will need to have on going support and have a very good understanding of the folder structure and template structures. You also need to research heavily the plugins and sub dependant plugins which you will need to have to make a simple function work. The updates are also a minefield. E-Commerce as well is particular bad. There is a plugin but support is about 2 to 3 years out of date **What problems is Drupal solving and how is that benefiting you?** Drupal solved a problem I had where I wanted to combine a search based on multiple filters and then outputting the information into a lightbox. I also need a smart way to manage the company information in the backend. One really good function I was able to do is work with Affiliate links, I was able to pull in 30 to 40 feeds and upto 15000 lines of data every 15 minutes and convert them to posts to form a sports news website. ### 18. Robust Open Source That is Ready When You Are **Rating:** 3.0/5.0 stars **Reviewed by:** Christopher B. | Freelance Developer and Consultant, Museums and Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Drupal?** The Drupal developer community is really what makes Drupal the CMS it is today. If there is a business need or problem chances are the Drupal community already tackled it in multiple variations. Businesses and organizations just need to ask them selves if they are ready to invest in Drupal and if the answer is yes, then the choice is pretty clear. Drupal is a robust and well thought out and fast moving CMS, expect rapid change and updates and plan for it. The CLI tool called Drush is an industry best which no organization should do without. Remarkable performance can be achieved when the correct hosting is realized. Themeing a Drupal site is a joy when the right base theme is created or selected. The end result of a finished product is a website/product and backing CMS that will run near flawlessly for years on end. **What do you dislike about Drupal?** The learning curve for developers (arrays of doom) and end users is a bit jagged, but not impossible, at it's core Drupal is remarkably simple and powerful. Versions 6 and 7 are stable beyond expectation, version 8 is rapidly becoming the way forward, but still needs some major work in certain areas (media module). Organizations do have an up front development cost which might be too steep and without in house expertise in one area or another it may look like the least likely of candidates for CMS selection. **Recommendations to others considering Drupal:** Be ready to make significant investment in staffing hours to support Drupal or select from one of the many 3rd party development/hosting/support vendors that are widely available . **What problems is Drupal solving and how is that benefiting you?** Establishing web presence and expanding and extending enterprise level services to the public. ### 19. Sometimes frustrating **Rating:** 3.0/5.0 stars **Reviewed by:** Elizabeth F. | Writing Intern, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2018 **What do you like best about Drupal?** Most of the features are intuitive and the interface is better than most. Some features, however, are next to impossible to find unless you already know exactly where to look in the menus. **What do you dislike about Drupal?** I REALLY hate it when Drupal seems to know how I want my pages formatted better than I do. Anytime I edit a page, no matter how small the change, I have to check and make sure the interface hasn't changed the spacing, font, or font size all on its own. It's maddening! There are also some intermediate html features that are flat out unavailable, like jump cuts, which is nonsense. I would also like to be able to save my own formatting presets. **Recommendations to others considering Drupal:** Be prepared for sacrificing options for ease of use. **What problems is Drupal solving and how is that benefiting you?** Relative ease of information dissemination. It is an easier interface than most, but with certain maddening exceptions. ### 20. Not **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2018 **What do you like best about Drupal?** Html/CSS capacity to customize web layouts and features. **What do you dislike about Drupal?** Dragging function is not easy to use especially when multiple blocks are already in use; cannot schedule publishing date/time. **What problems is Drupal solving and how is that benefiting you?** Website layouts. Able to customize pages as much as I want. ### 21. Great for Internal Sites **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Drupal?** Drupal is easy to use and can be learned in a day during a short class. The interface is simple and perfect for university subpages. **What do you dislike about Drupal?** There isn’t a whole lot of customization. It’s not the best for anything super visually appealing. **Recommendations to others considering Drupal:** Compare it with similar products first. **What problems is Drupal solving and how is that benefiting you?** With Drupal you can give access to whoever in your department to edit pages. The responsibility doesn’t have to fall on one person. ### 22. Drupal was a great product, but it has not kept up with the times **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2018 **What do you like best about Drupal?** It has been secure for the past 5 years. **What do you dislike about Drupal?** Extremely hard to update and modify pages and just about everything. Its really over bloated in almost every aspect of the software. Once of the other big weaknesses is Speed! **Recommendations to others considering Drupal:** Go with another platform. WordPress is the best for a lead gen site. **What problems is Drupal solving and how is that benefiting you?** Our web site resides on the CMS platform. Not to many benefits. ### 23. Internet Marketing Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Robert B. | EMS/EMT , Public Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Drupal?** Ease of integration with other marketing tools. **What do you dislike about Drupal?** I thing the support could be better the turnaround time is not that good. **What problems is Drupal solving and how is that benefiting you?** the integration with amazon and ebay is awesome this helped us increase our market share. ### 24. So-so CMS **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Drupal?** One of the best parts about Drupal is that it is highly customizable. You can do pretty much anything you want with a Drupal website as long as you have a great developer on your team. **What do you dislike about Drupal?** The problem with Drupal is that is is not very user friendly for the average person. It is not very intuitive or easy to navigate. This makes it challenging for non-developers to manage the site after it has been launched. **Recommendations to others considering Drupal:** Only use if you have the a developer or agency who can assist with implementation. **What problems is Drupal solving and how is that benefiting you?** Drupal allows us to achieve a high level of customization for our clients, providing them with the specific functionality they need to achieve their business goals. ### 25. Ok experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2018 **What do you like best about Drupal?** The drag and drop features of the interface **What do you dislike about Drupal?** The confusing names on the backend can make it hard for backend devs and front end devs to communicate **Recommendations to others considering Drupal:** What your website's function is **What problems is Drupal solving and how is that benefiting you?** Building websites for our clients is very simple with the drag and drop feature ### 26. Drupal is ALRIGHT **Rating:** 3.0/5.0 stars **Reviewed by:** Stefanie C. | Search Engine Optimization Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Drupal?** The content management system is easy to sort **What do you dislike about Drupal?** No auto save for working on content pages. **Recommendations to others considering Drupal:** Auto save!! Easier menus nav **What problems is Drupal solving and how is that benefiting you?** Needed an easy content management system for our site. Drupal was good enough. ### 27. More for developers I feel **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Drupal?** I feel its more for developers than anything else. Usually I use it with my product team when we have a push for a product, or when something is broken within our system and we are trying to fix it. **What do you dislike about Drupal?** WAYYYYY too many steps. I feel you could cut down the steps in half. Literally. **Recommendations to others considering Drupal:** Have patience- its ALOT of steps **What problems is Drupal solving and how is that benefiting you?** I mean at least there is accountability with Drupal. You see every step of the way who has worked on something. ### 28. Falls short **Rating:** 3.0/5.0 stars **Reviewed by:** Paul K. | Multimedia Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2017 **What do you like best about Drupal?** User experience. The Ux is somewhat easy to use. **What do you dislike about Drupal?** Try’s to be Wordpress but falls short on every way. **What problems is Drupal solving and how is that benefiting you?** Deck escnit have ease of modifying. ### 29. Good website management tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Drupal?** Easy for users to use to update their sites **What do you dislike about Drupal?** Hard to hire programmers who know this rather than other platforns **What problems is Drupal solving and how is that benefiting you?** Need a tool to easily use across campus ### 30. information service librarian **Rating:** 2.5/5.0 stars **Reviewed by:** parinda d. | Information Service Librarian, Libraries, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Drupal?** it is a good website but not as user friendly as word press **What do you dislike about Drupal?** it is not easy to navigate and not very user friendly for a person who is not very tech savy **Recommendations to others considering Drupal:** it is a good website but i would still recommend wordpress **What problems is Drupal solving and how is that benefiting you?** provide information to the community ### 31. More for developers than marketers **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2017 **What do you like best about Drupal?** What you see is what you get. Editing on page. **What do you dislike about Drupal?** It's far too technical for a marketer to use alone. Requires a lot of help from real developers. **What problems is Drupal solving and how is that benefiting you?** Website development ### 32. Great for business **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2017 **What do you like best about Drupal?** A very robust cms system that can handle a lot **What do you dislike about Drupal?** Can be more difficult than most cms systems **What problems is Drupal solving and how is that benefiting you?** We use drupal to handle all of our custom web needs ### 33. rich but difficult to ;maintain **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Drupal?** User Interface design and screen color plus flexibility **What do you dislike about Drupal?** develope;ent required qnd mqintenqnce qnd subcontractors **What problems is Drupal solving and how is that benefiting you?** e-com ### 34. It gets the job done, but it has its limits. **Rating:** 2.5/5.0 stars **Reviewed by:** Jillian B. | Museum Education Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2017 **What do you like best about Drupal?** Drupal is easy to navigate on the back end of our website. **What do you dislike about Drupal?** Drupal is heavily template and can not accommodate extensive customizations. **What problems is Drupal solving and how is that benefiting you?** We are able to clone and reproduce programs effectively. This is especially useful for repeating occurrences. ### 35. Powerful, but not easy for non-web developers **Rating:** 2.5/5.0 stars **Reviewed by:** Sharon A. D. | Social Media Manager and Assistant Webmaster, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2016 **What do you like best about Drupal?** I like the many modules available for Drupal to add onto your base install to make it a more powerful system. It works great for eCommerce websites. **What do you dislike about Drupal?** The navigation and trying to find things is difficult in Drupal. I still haven't been able to create reports in Drupal for my products, which would be really great. Each installation of Drupal is different, so even googling things and looking in the support forums are not helpful, because they often mention modules or features that are not on my actual website. Simple things like activating blog comments makes the comments before the blog post versus after, and it takes a developer to fix that formatting. **Recommendations to others considering Drupal:** Be sure you have a strong web developer able to assist you with your site on a regular basis. Updating content, blog posts, and products are pretty easy on the backend. But going beyond that you may need (pricey) web development help. **What problems is Drupal solving and how is that benefiting you?** The benefit of a beautiful looking website that's really great for our customers. ### 36. Drupal capable but messy **Rating:** 2.5/5.0 stars **Reviewed by:** Mikko T. | Chief Innovation Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2017 **What do you like best about Drupal?** Active developer community and plugins for almost everything **What do you dislike about Drupal?** Things get messy really fast on the admin side of things **Recommendations to others considering Drupal:** Make sure to plan well, and only use well documented and tested plugins. **What problems is Drupal solving and how is that benefiting you?** Building brand visibly to a client in China ### 37. Fine for what it is **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2017 **What do you like best about Drupal?** Flexible. Can bring in modules others have created easily. **What do you dislike about Drupal?** Not very intuitive for non-technical users who are trying to use the CMS. **What problems is Drupal solving and how is that benefiting you?** Content management systems for publishers that are scaleable and flexible. ### 38. Not easy to use for the common user **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2016 **What do you like best about Drupal?** I am not sure. It's so difficult to navigate and set up. I prefer WordPress. **What do you dislike about Drupal?** Everything, the UI is not very easy to follow, there are hidden capabilities that are difficult to find and figure out how to use. We have become so dependent on an agency because of these challenges. **What problems is Drupal solving and how is that benefiting you?** The website is nice, however has required a lot of customization and therefore we are not happy with the product. ### 39. Excellent for complex solution & when development & maintance team are big enough **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2016 **What do you like best about Drupal?** The Drupal community is excellent. Many friendly people and an overall helpful community. So whatever your expertise is at when you start with Drupal, the community will help you on your learning curve. If you use Drupal for the right purpose with an appropriate team behind it, I believe it is one of the best CMS, because it can do pretty much anything CMS related. **What do you dislike about Drupal?** Drupal is high maintenance. It scales well and is very capable, & very easy to modify. The price you pay for this kind of flexibility is that it requires an a rather large skill set to run it professionally and/or considerable (wo)manpower to keep it fast and secure. Just one example: All of my drupal sites were hacked eventually because I wasn't able to play in updates in time, i.e. on an almost daily basis. **What problems is Drupal solving and how is that benefiting you?** I used to use drupal for internal communication in international projects and for representing the project online. ### 40. Administrator and developer for Drupal 6.37 **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2016 **What do you like best about Drupal?** I like flexibility to create content and different type of content to adapt my site to what I need. Also I love and at the same time I hate the hook system. I like the huge community around Drupal and the quantity and quality of modules. Documentation is so good. **What do you dislike about Drupal?** I think that It has to be improved in order to be easy the upgrade system from core and modules. I think it's quite difficult to upgrade major versions. **Recommendations to others considering Drupal:** My recommendation is about downloading and using modules from Drupal: Only use modules really important for your bussiness, fewer modules better because it will difficult upgrade. **What problems is Drupal solving and how is that benefiting you?** We are using Drupal together with Kaltura as a commenting system for our audience for images, audio, video and text user generated content. ### 41. Drupal - User-friendly website management. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2016 **What do you like best about Drupal?** Ease of use. Adding and removing content from the website is pretty simple. **What do you dislike about Drupal?** Customization is tricky. As with many WISIWYG type editors, you have to know some HTML to really get what you want. **What problems is Drupal solving and how is that benefiting you?** Content posting. ### 42. Free, open-source CMS **Rating:** 2.5/5.0 stars **Reviewed by:** Jessica P. | Associate Director, Digital Communications, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2014 **What do you like best about Drupal?** As with anything that comes without cost, the word FREE is enticing. It's a great service that has a large community and I've worked with Drupal for both non-profit and corporate website maintenance. **What do you dislike about Drupal?** You get what you pay for though. Unless you know your way around Drupal, have tech savvy folks who can utilize the system and designers who create a website for you that is easy to update, you may have trouble. It's important to keep with the updates, as when newer versions come out, your old website may not be fully supported anymore. We learned that the hard way at a non-profit. Also, know your modules. There is so much customization available to you, it's hard to wade through it all. **Recommendations to others considering Drupal:** Can get complex, but overall, a good content management system if you can navigate the modules and updates the way you need to. **What problems is Drupal solving and how is that benefiting you?** Custom websites or landing pages for campaigns. ### 43. Not my favorite... I'm more of a Wordpress or HubSpot fan. **Rating:** 3.0/5.0 stars **Reviewed by:** Josh H. | Board Of Advisors, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2014 **What do you like best about Drupal?** I really like how easy it is to manage your content. **What do you dislike about Drupal?** The platform is not as fluid as others like Wordpress and HubSpot. **Recommendations to others considering Drupal:** Seems like it is an outdated tool **What problems is Drupal solving and how is that benefiting you?** Helps manage my content on my website. ## Drupal Discussions - [What make drupal one of the best CMS in the world?](https://www.g2.com/discussions/35339-what-make-drupal-one-of-the-best-cms-in-the-world) - 2 comments, 1 upvote - [Version](https://www.g2.com/discussions/10421-version) - 1 comment, 1 upvote - [View Drupal pricing details and edition comparison](https://www.g2.com/products/drupal/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+21%3A06%3A46+-0500&secure%5Bsession_id%5D=4e3e0e89-bc8f-4025-92e4-2d1121b3b192&secure%5Btoken%5D=00393daa26859efe314336edf97b2fff88ffa55f5dc7083acd70a77ad3291459&format=llm_user) ## Drupal Integrations - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) ## Drupal Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository - SEO Management - eCommerce Management - Forms Management - Campaign Management - Media Management - Drag & Drop Editor - Audio Editor **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction - Social Media Integration **Additional Functionality** - AI/Machine Learning - Reporting/Analytics - Collaboration Tools - Image Editing - Website Publishing Options - Chatbot - Content Publishing Options - Text Editing - Access Control - Website Accessibility Tools - Content Delivery - Content Personalization - Configurable Workflow - Generative AI - Alerts/Notifications - Video Editing - AI Copilot - Performance Testing - Activity Monitoring - Multi-Channel Distribution ## Top Drupal Alternatives - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - 4.4/5.0 (9,390 reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (969 reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - 4.4/5.0 (981 reviews)